The Best Memory Care Communities in Collin County, TX

"I toured DaySpring Assisted Living. The caring was so sweet and kind, more loving and caring than just most of them. It's very clean and smells nice. It was good. The staff was a very long person who cared. The dining area was nice. They were doing puzzles and playing games. The facility felt homey."

"My family is incredibly grateful for the outstanding care that our mother has received at Avalon Memory Care in Allen. From the moment we walked through the doors, we knew this was the right place for her. The staff members are not just caregivers; they are genuine, compassionate individuals who treat residents like family. The level of professionalism and expertise exhibited by the staff is unparalleled. They have created a warm and welcoming environment where our mother feels safe and loved. It's evident that they prioritize the well-being and comfort of each resident, going above and beyond to ensure their needs are met. One of the things that sets Avalon in Allen apart is their personalized approach to care. They take the time to understand each resident's unique preferences, interests, and background, allowing them to tailor their services accordingly. Whether it's organizing engaging activities, providing delicious and nutritious meals, or offering emotional support, they consistently exceed our expectations. Overall, we couldn't be happier with our experience at Avalon in Allen. Thanks to the dedicated staff, our mother is thriving. We wholeheartedly recommend Avalon in Allen to anyone in need of exceptional memory care services."

"I toured Mustang Creek Estates - Allen, and my interaction with the staff there was just very warm and inviting. It was a very pleasant environment. Some residents were sitting and reading books in the living area. Some were going to play bingo in one of the other homes that was right there with the other residents. They were just laughing and having a good time playing bingo. The staff was very knowledgeable. The first thing we did was sit down with the director of sales. She went through every detail with us, gave us a pamphlet, and covered all the expenses. It was one of the all-inclusive places. So, they're not adding on every little bit, like if you need dressing care and this and that. They had the best value for the size of the room. They have two registered nurses per home, plus other CNAs and other staff. So, they had the best staff ratio with only 10 residents unless they had spouses. They had no more than 13 people and two RNs in every home. It's very clean, very inviting, and very roomy. We got to see empty rooms, but they also had residents who had agreed to show us their rooms, those that had been set up, and they were just very nice and friendly. The whole environment was saying, "This is where I want to put my mom.""

"Gracious Care Home - Allen, a residential assisted living, was a nice place. The only thing is that I don't know if they would have been able to handle my mother with her Dementia and all the requirements that she would have needed in that kind of environment. It was just a four-bedroom house, but it was very nice. I just don't think they had the equipment or the staff to deal with her condition. She's immobile, she can't walk, and she's bedridden. The medication, the fact that she can't walk, and with her dementia, I just don't know if they would have been able to deal with all that. She would have required more attention than I think they would have been able to provide. I think for assisted living or for someone who can still maintain, and just has memory problems, it would be perfect. My mom required more one-on-one attention because, although she can't walk, she's forgotten she can't walk, so someone has to watch her all the time, since she might fall and have a very high risk of falling. The staff was very nice to me. They introduced me to a couple of the people who were there, and they were also very nice. They have standard-sized bedrooms, and you can provide your own bed, which is nice. They probably need to improve accessibility. Since they're a home, it's not necessarily designed for the handicapped."

"Our family want to thank Teresa's House and the entire team for their loving and nurturing care for our mother at the Village at Teresa's House. The food is wonderful, gorgeous facility, amazing activities, but most of all, loving and caring staff. The communication is excellent and prompt! The owners are on site the majority of the time and very accessible. They also have monthly support meetings for those who are friends and family to understand the journey our loved ones are going through with their loss of memory. Wonderful decision!"

"Arbor Hills Memory Care Community was an excellent place, and they offered us an excellent deal. Everything was good, but we had a deadline of one month to do it, and we didn't. It's extremely well appointed, very nice, and very clean. They take precautions for Covid right at the door. They give you a good tour of the place. The staff was very personable. I really liked her. I'm going to try to (if we go back there) deal with her going forward. They have different activities. They have a bus that takes you places, but that's not for my dad. The one thing that they have that my daughter and I liked is they have a couple of different rooms where the residents might meet up, sit around, and visit. One or two of the rooms, the family can reserve and celebrate their loved one's birthday or a holiday. I think it's two hours at a time. The room is free, and they'll prepare it. You can buy the food from them for the meal that you're going to be serving or you can bring in your own. They don't charge you if you need the room or with the help that they give you in serving. It seemed nicer than any place else."

"Brookdale Collin Oaks had everything we needed. It's a good facility, even though it's old. It is neat and clean. The staff are courteous. They have a common area and a restaurant-style kitchen. The staff member was a very nice guy. They have a grill outside and a cookout area where residents can hang around."

"My sister and I went to Sunrise of Plano. It was beautiful. It was very nice and very spacious. They have a lot of areas, like a hair salon and a place to watch movies, so it's very nice. The people were very nice, but not a lot of them speak Spanish. The common areas were very nice, spacious, and clean."

"We had an in-person tour of Hidden Springs of McKinney. We really liked the fact that there was an indoor pool, so my mother could stretch her back and get that exercise year-round. They offer meals and the pricing is still affordable for the smaller units. They get pricey for the larger units. The facility is wonderful because it's all new, so the apartments don't feel institutional. They feel like small homes. I was really impressed with the kitchen because it felt like a kitchen in a private home. My mother has seen pictures, and she absolutely loves it, so that's something that really thrilled us. Another nice feature is the valet service, so my mother is able to get her car on a bad walking day or something. She can have a valet come, pick her up, and bring the car to the front, which is really helpful. The staff member was very thorough. She actually helped us get to see a unit. The dining hall looked very nice. The facility was in a beautiful setting. It's in a more or less urban environment, but it does have a really nice courtyard in the middle of the facility. They had some kind of outdoor eating area, which I thought was really nice."

"My mom has been at Avalon McKinney for 6 years. I will say they have their ups and downs over the years. With that said, I would highly recommend them for the love and care they have given my mom over the years. Her room is nice and kept clean. She is eating well balanced meals. The staff is always keeping me updated on her activity. I am so glad she lives a very comfortable life at Avalon. She couldn’t be in a better place."

"Very spacious floor plan handicap accessible. Great staff that have been around forever, they know everything about my husband to provide the best care. My husband has been at Harbor Chase Plano for over 3 years, and I couldn’t be more happier."

"Great facility! Staff is so kind and knowledgeable. My mother is well taken care and loved at The Auberge, I don't believe I could have chosen any better place!"

"We toured the Village on the Park Stonebridge Ranch. It is very clean and modern, smelled good, and there weren't any odors. The room was nice. My wife liked the respite room that they showed us. The staff was great. She was very informative and very attentive to my wife and made her feel welcome. They showed us the meal list and everything, but we didn't eat. I think they were about to do some more remodeling. So it's nice. They showed us the little courtyard there."

"The administrator- Andrea is so capable, caring and a wonderful leader for her staff. She will do what needs to be done if a problem comes up - even if she needs to do it herself! "