Vitality Court, Texas Star

1) Front receptionist desk rarely staffed 2) Dining experience is a misfortune: a) does not follow the posted menu plan, b) usually out of stock with basic food items, butter, eggs, etc., c) wait time to take food order is unacceptable (unfortunately these old people can't just get up and walk out), d) food prepared with too much sodium 3) Unorganized management/staff 4) No one really seems to be in charge Vitality Court needs to rethink their brand strategy to ensure that they deliver on brand promises - especially when dealing with the elderly

I visited Texas Star. It was new and very nice. They were willing to work with us as far pricing and what we were looking for. Their pricing was a little different, though. They had what we were looking for, but their pricing was a little high.

My mother is in Texas Star, and it is very good and the most accommodating. The rooms are a good size and clean. Of course, you have to provide your own furniture. The staff is excellent. They have a lot of different activities, like bingo and crafts. They ask the residents' input about different places that they want to go. They have some exercise classes, movie nights, and trips to the senior center. The food is good, and my mother likes it.