Provider Response
Thank you, Lydia we appreciate your feedback. I certainly enjoyed meeting and your family. I hope to see you soon! Please let me know if I can be of assistance as you continue your journey.
February 10, 2020
Provider Response
Thank you, Lydia we appreciate your feedback. I certainly enjoyed meeting and your family. I hope to see you soon! Please let me know if I can be of assistance as you continue your journey.
August 05, 2019
January 01, 2019
Provider Response
Debra: Thank you for taking the time to share your recent experience. Your feedback is very valuable to us as we work to provide the best resident and guest experience each and every day.
June 23, 2018
Provider Response
Thank you for taking the time to share your recent experience. Ensuring the satisfaction of all residents is our goal. Your feedback is very valuable to us as we work to provide the best resident experience each and every day.
September 08, 2017
Provider Response
Thank you for leaving this review! Resident safety is always a priority here at The Ivy, and we have many measures in place to be able to keep residents safe and comforted in the face of storms like we experienced. We apologize that you didn't have the opportunity to see one of our many events and activities for our residents during your visit, and we would love to invite you back to experience them! Please do let us know if there is anything else we can do for you, we would love the opportunity to meet with you again and provide a look into the many offerings we have for our residents here at The Ivy!
December 15, 2016
January 24, 2016
September 10, 2015
Provider Response
Orchard Park Assisted Living and Memory Care is dedicated to protecting the rights of our Residents. We encourage our Assisted Living residents to stay as independent as possible. Therefore; it is their right to decide on who they would like to be their Powers of Attorney. Unfortunately, not all relatives agree with their loved one’s decisions. Orchard Park is required to follow all federal and state laws regarding the rights of our residents. We continue to provide our staff with training to assure the best care possible for our residents. Senior Lifestyle Corporation is dedicated to addressing all concerns in a timely manner. We conduct thorough investigation on all grievances and we will respond appropriately and in a timely manner. Please contact me directly by email at kbateman@seniorlifestyle.com or by phone at 312-972-8818, so that we can further assist with any concerns as we take these matters seriously. Sincerely, Karin Bateman, Senior Vice President of Operations.
August 27, 2015
August 05, 2015
January 29, 2015
October 19, 2014
September 26, 2014
August 30, 2014
April 14, 2014
April 01, 2014
March 31, 2014
March 18, 2014
October 15, 2013
Provider Response
Thank you for taking the time to review our community. While I am disappointed to learn that the resident did not have a better experience while residing at the community, the community is under new ownership and management. We strive for customer excellence. Please feel free to stop by and see all the new and exciting changes at our community. You can also contact me directly at shanna@seniorlifestyle.com or 972-351-8888. Thanks, Shauna Hanna. Executive Director.
July 09, 2012
Provider Response
Thank you for taking the time to review our community. Our top priority is to deliver the best quality services and care for our residents. Please contact us directly so we can discuss where we failed to meet your expectations. We’re happy to have you at the community as well if you’d like. Thanks. Shaun Hanna, Executive Director. shanna@seniorlifestyle.com or 972-351-8888
The Ivy of McKinney opened in the spring of 2011 and is a warm and cozy Community designed to promote creativity and independence within a safe and loving environment. The Ivy of McKinney provides first-class McKinney Assisted Living and Memory Care.
Clinical and care services are available to our residents 24 hours a day. Our well-trained healthcare team is dedicated to providing physical, mental, and spiritual support through quality care. All of our clinical and care services are overseen by our Nurse Administrator and nursing assistants, with each service personalized to meet each of our resident’s preferences and needs. For added support, our McKinney Memory Care residents receive validation therapy services.
With its convenient location, a host of dedicated services, and a wide array of amenities, each resident’s wants and needs are carefully tended to in an atmosphere dedicated to the closeness of family and friends. Residents enjoy the many activity spaces, services, and amenities in the community, such as the elegant dining room, the beauty salon and barbershop, rehabilitation gym, the bistro cafe, card room, outdoor garden, library, and more.
We have a special place in our hearts for our residents and their families who are dealing with the effects of Alzheimer’s or similar forms of dementia.
Memory Care Specialists work directly with staff, residents, and their families to ensure our residents receive the comprehensive care and attention they deserve. Residents’ individualized interests and passions are crucial to the journey. We encourage residents to do what they love, be it piano, singing, gardening or reading
We are a beautiful type A Assisted Living community with Certified Alzheimer's Community on the same campus. All rooms in the Assisted Living community come equipped with a full kitchen (range, microwave, refrigerator, dishwasher) and in room washer and dryer.
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