My mom has been in The Ivy of McKinney. The staff is very friendly and my mom really enjoyed the people that were there. She striked up immediate friendships with them, and there's lots of activities that she enjoys to do every day. They have bingo, karaoke, different games, and stuff. They have a coffee machine downstairs, which she likes, and an ice cream machine that residents can use anytime they want. I haven't tried the food yet, but I just know that she's not really impressed with it.
It's a three story building, and she lives on the third floor, but elevator access is available to all the different floors, and every floor has a little common area, then there's a dining room downstairs, which is also very nice. She got her own one-bedroom apartment, and it is pretty spacious, with a large bathroom and large walk-in closet.
3392 Medical Center Drive, Mckinney, TX 75069
Call
(800) 385-2527
Reviews of The Ivy of McKinney
Assisted Living Reviews for The Ivy of McKinney
August 03, 2021
I am a friend or relative of a current/past resident
June 20, 2021
I visited this facility
The people at The Ivy of McKinney were very pleasant. They let us check out the menu. We didn't taste it or anything, but the menu looked very good and healthy. The upkeep looked good. I think it was well-maintained, and it looked accommodating. The only person we really communicated with was the director, and she was good.
Provider Response
Tammy, thank you for the review. We're glad you enjoyed your visit! If you have any questions, please feel free to reach out to us.
March 05, 2021
I am a friend or relative of a current/past resident
My stepfather moved into The Ivy of McKinney. It did not require a 14 day or a seven day quarantine in their bedroom, as 50% of the other places require. There were two things that were not given to us before we agreed to pay for it and sign, and so we were kind of given a bait and switch. As far as transportation, I was told there would be no mile limit, or no fee for transportation, but it turned out that it's actually a ten-mile radius limit, and it's like $50 an hour for going beyond that distance. They also didn't tell us about him being quarantined to the building for seven days when he moved in. That was the information once we got the keys. They gave us two important pieces of information that were delayed after we agreed. The staff is helpful and knowledgeable, but the upfront information was incomplete. He says the food is good. The layout is better than other places we visited.
Provider Response
Jonathan, thank you for the feedback! We apologize for the miscommunication and will pass this on to the team. If you have any further questions, please do not hesitate to reach out to our Executive Director.
February 10, 2020
I visited this facility
The salesperson at The Ivy of McKinney was very welcoming and gave us a lot of good information about assisted living compared to independent and a mixture of the two. They were helpful and inviting. I like the concept of having divided rooms rather than one big room, and they have that. It had a kitchen, a bedroom, a closet, a huge bathroom, and a nice living area. I was impressed with the apartment. It was attractive and would be workable.
Provider Response
Thank you, Lydia we appreciate your feedback. I certainly enjoyed meeting and your family. I hope to see you soon! Please let me know if I can be of assistance as you continue your journey.
August 05, 2019
I visited this facility
The Ivy of McKinney was good. The dining area was very clean. Everything was very nice, and the staff was excellent. I was very impressed with them. I saw various sizes of the one-bedroom, and we were all impressed. It was a very well-maintained community.
January 01, 2019
I visited this facility
The Ivy of McKinney was beautiful and very nice. The staff member who showed us around was fabulous, very nice, and professional. The dining area was very pretty and the menu looked good.
Provider Response
Debra: Thank you for taking the time to share your recent experience. Your feedback is very valuable to us as we work to provide the best resident and guest experience each and every day.
June 23, 2018
I am a friend or relative of a current/past resident
We're happy with The Ivy of McKinney. My mom's apartment is very large and the feel of the community is very homey. They have several outings every week and a plethora of activities every day that they can participate in. I've eaten several meals with my mom and I've enjoyed all of them. The caregivers were all very friendly and involved.
Provider Response
Thank you for taking the time to share your recent experience. Ensuring the satisfaction of all residents is our goal. Your feedback is very valuable to us as we work to provide the best resident experience each and every day.
September 08, 2017
I visited this facility
I only saw the assisted living facility of The Ivy of McKinney. The rooms were a good size and nice. I didn't see anything wrong with them. I didn't see any activities, but they had an activities calendar. They had a nice dining area and a little coffee shop area, and even an on-site beauty salon. I interacted with one person and she was wonderful, very friendly, and outgoing. The residents looked like they were kind of sitting around, but to be fair, there was a major storm happening so they probably couldn't do a whole lot. The power went out when we were there because of the storm.
Provider Response
Thank you for leaving this review! Resident safety is always a priority here at The Ivy, and we have many measures in place to be able to keep residents safe and comforted in the face of storms like we experienced. We apologize that you didn't have the opportunity to see one of our many events and activities for our residents during your visit, and we would love to invite you back to experience them! Please do let us know if there is anything else we can do for you, we would love the opportunity to meet with you again and provide a look into the many offerings we have for our residents here at The Ivy!
December 15, 2016
I visited this facility
The activities director at The Ivy of McKinney was super sweet, totally bubbly, and sometimes a little over the top, but I got a good vibe from her. Apparently, she is very active, knocking on the residents’ doors, trying to get them out and involved in whatever activities planned for the day. She was super. The first time I went to tour it, there wasn’t really anybody out and about, and it was depressing. It had a nice lobby with a cute snack area to the right where they have coffee, popcorn, and other snacks set out.
January 24, 2016
I am a friend or relative of a resident
I have been there at the Orchard Park couple of times and it seems nice enough. It’s clean, the rooms are big and the food was OK.
September 10, 2015
I am a friend or relative of resident
Be very careful with this facility. They facilitated a change in a Financial Power of Attorney for my relative who has suffered from dementia. They failed to notify me as current power of both financial and medical power of attorney that this was being done. They also signed as witness on the new power of attorney.
They also say that they take the medications to your relative and make certain that it is taken, but they leave them on the table and my relative did not remember to take his medication. I found the medication several days later when I visited in the bedroom where my relative moved it.
They appear clean and they are, but the people there are not all degreed professionals, especially in the financial part of the business. We were first under charged and then I think overcharged for the apt and care.
When I attempted to discuss with them the person who is in charge she became hostile with me and I still do not have the information I need.
I would say that you should look at other facilities as even when you try to speak to the head person or the owner you get a run around and have to go through a shell business to issue a complaint and then wait for 6 days to go online or call this company back to find out what is being done. No way to talk to a real live person if you have a complaint.
This has been a big mess to try to sort out and they are not at all helpful.
Provider Response
Orchard Park Assisted Living and Memory Care is dedicated to protecting the rights of our Residents. We encourage our Assisted Living residents to stay as independent as possible. Therefore; it is their right to decide on who they would like to be their Powers of Attorney. Unfortunately, not all relatives agree with their loved one’s decisions. Orchard Park is required to follow all federal and state laws regarding the rights of our residents. We continue to provide our staff with training to assure the best care possible for our residents. Senior Lifestyle Corporation is dedicated to addressing all concerns in a timely manner. We conduct thorough investigation on all grievances and we will respond appropriately and in a timely manner. Please contact me directly by email at kbateman@seniorlifestyle.com or by phone at 312-972-8818, so that we can further assist with any concerns as we take these matters seriously. Sincerely, Karin Bateman, Senior Vice President of Operations.
August 27, 2015
I visited this facility
They were very friendly, and the rooms at Orchard Park were very nice and very clean.
August 05, 2015
I visited this facility
The person who took me around Orchard Park was very informative, very nice, and seemed to be nice to the clients who were there. The dining room didn't smell funny, it seemed nice, everybody was sitting there, and they had an attendant at every table with all the patients.
January 29, 2015
I visited this facility
Orchard Park of McKinney was a little bit higher than what our income was. It was a beautiful place and new, but financially we couldn't afford it. It was like a bedroom type facility with a kitchen sink, a living area, couch and chairs, and a bathroom. I just visited for a short period of time, and they were very nice and answered any questions I had. It looks like it had everything I need to live very comfortably. They had the dining room, and for an expense, they keep your animal there, and they had places where you could walk them. It was very nice. I wished I could afford it for my sister, but I couldn't.
October 19, 2014
I am/was a resident of this facility
I have moved in at Orchard Park. I like everything about it. I like the food, I like the people, and I like my apartment. They provide transportation. I really like it. There are games going on all the time. They have movies. They have people come in and sing for us. They take people on the bus for shopping. There are just lots of things going on. I like the whole layout of my apartment. I like everything about it. I like its big bathroom. It is very roomy and accessible. I like big closet. We have our own washer, dryer, and dishwasher in each apartment.
September 26, 2014
I am a friend or relative of a resident
She has been in respite at Orchard Park. She spent a week there. I was really impressed with it. That was a very, very nice facility. It was very clean and was pretty new. It’s just about a mile from the hospital. They’re in a good location. They had very nice rooms and very nice people. The people were very polite and friendly. They seemed alert and responded to what her needs were. They had a nurse on duty that assisted her and talked to us. There was a couple of other people that talked to her, and they ate lunch with us the first day. They were really helpful. She didn’t know anybody over there.
The one downfall is she’s not familiar with it and it's a multi-story. Sometimes, if you’re on the second floor, you can’t see the button on the elevator. She felt insecure because she could not see as well. If it wasn’t for the multi-story stuff, she’d like to go over there. She just didn’t feel comfortable because she couldn’t see. So I would highly recommend that one, as much as I know about it and the short time I was there.
August 30, 2014
I visited this facility
Orchard Park had a small number of people. They had maybe 50 to 60 people. They had the dining facility, a craft facility and huge enclosed park type of setting in the center of the building, and the rooms were built around it. I was very impressed because it was very nice. It had good people in charge of it and I would not have worries about my husband with them. Everybody was happy with the activities. They had crafts. They could go over and take exercise if they wanted to. They could ride their scooter or wherever, and go to the senior center block and do stuff over there. They had a swimming pool. They had everything under the sun there. The dining room was very nice and they had a good cook. I ate there twice and they had good food. I would recommend them to others, and many of the people who lived there would recommend them to people.
April 14, 2014
I am a friend or relative of resident
I recently was faced with having my parent transferred. I have give this facility alot of credit. After being here for a couple years- the executive director handled my calls with professionalism and even took my calls over the weekend. All of the staff were wonderful and friendly. Very impressed at the compassion all have shown- from ED on down. ANd, very happy my parent is there. The ED and nurse were very considerate of my families feelings and thoughts- which is not what you see alot in these types of facilities.
April 01, 2014
Other
This facility has all the amenities and more. My recent visit, the RN was a tremendous help in answering many of the questions we had in regard to my loved one. She seemed very genuine and took the time to sit with me and explain how individualized care could be. She also educated me on long-term care insurance and VA benefits; something I was not aware of. The RN is a gem and Orchard Park is lucky to have her. It appeared there was some maintenance being performed at the time of my visit, but I can say it was clean.
March 31, 2014
I am a friend or relative of a resident
We went to Orchard Park. It's a multiple-story building. Since Dad had to use a wheelchair and walker, I did not particularly care for it. It had a lot of pluses to it in the sense that the rooms that we saw had an individual washer and dryer. It was pretty clean, but they had a lot of wear on it, and the facility is actually newer.
March 18, 2014
I am a friend or relative of a resident
Orchard Park is clean. My father was very pleased with the staff. They were very friendly. The rooms are very lovely and the food is excellent. My parents loved it.
October 15, 2013
I am a friend or relative of resident
As with most of these types of care things moved downhill 6 months after move-in. Moved my parent after one year in this facility due to safety issues and lack of required maintenance on laundry services. Other issues too numerous to list. A few caregivers are genuine, but this facility is not all it appears to be on the surface. The executive director has a bully attitude and a lot of empty promises.
Provider Response
Thank you for taking the time to review our community. While I am disappointed to learn that the resident did not have a better experience while residing at the community, the community is under new ownership and management. We strive for customer excellence. Please feel free to stop by and see all the new and exciting changes at our community. You can also contact me directly at shanna@seniorlifestyle.com or 972-351-8888. Thanks, Shauna Hanna. Executive Director.
July 09, 2012
I am a friend or relative of a resident
Just not what we expected for the price.
Provider Response
Thank you for taking the time to review our community. Our top priority is to deliver the best quality services and care for our residents. Please contact us directly so we can discuss where we failed to meet your expectations. We’re happy to have you at the community as well if you’d like. Thanks. Shaun Hanna, Executive Director. shanna@seniorlifestyle.com or 972-351-8888
Memory Care Reviews for The Ivy of McKinney
July 10, 2021
I am a friend or relative of a current/past resident
My aunt moved into The Ivy of McKinney last month. The price was a consideration because it was $2,000 less than the other place we were interested in. The people just seemed really caring. There were lots of activities. We saw a few places, and just made that consideration. She said she's eating a lot.
Provider Response
Jolene, thanks for your review. We're so happy your Aunt is enjoying her time at The Ivy. If you need anything else, please don't hesitate to reach out!
April 04, 2021
I am a friend or relative of a current/past resident
My dad is at the memory care unit of The Ivy of McKinney. I like that there are med techs who assist with his medication, so there's somebody who is actually medically involved in the distribution of medicine to the residents.
The facility is very nice, clean, and they have it together. They have a barber shop and a beauty salon that are in the assisted living section but are also accessible to the memory care residents. They allow pets, too.
The staff and the caretakers are good. I like that they have a beverage cart that they take around for the residents. With the food itself, they are cognizant of the diabetic residents and the various types of meals they need, so I think they really pay attention to their needs.
Costs for The Ivy of McKinney
Services and Amenities of The Ivy of McKinney
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $3095/month
- Memory Care Starting At: $4595/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
Health services
- Hospice Care
- Medication Management
- Nurse On Staff: Yes
Activities
- Fitness Room
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Resident Capacity: 90
- Respite Care
- Minimum Age: None
- Pets: Small Pets Allowed
Licenses
- Licenses: AL type A and Certified Alzheimer's
- State Licenses: 104787
About The Ivy of McKinney
The Ivy of McKinney opened in the spring of 2011 and is a warm and cozy Community designed to promote creativity and independence within a safe and loving environment. The Ivy of McKinney provides first-class McKinney Assisted Living and Memory Care.
Care That’s Always There:
Clinical and care services are available to our residents 24 hours a day. Our well-trained healthcare team is dedicated to providing physical, mental, and spiritual support through quality care. All of our clinical and care services are overseen by our Nurse Administrator and nursing assistants, with each service personalized to meet each of our resident’s preferences and needs. For added support, our McKinney Memory Care residents receive validation therapy services.
Rediscover Peace and Independence:
With its convenient location, a host of dedicated services, and a wide array of amenities, each resident’s wants and needs are carefully tended to in an atmosphere dedicated to the closeness of family and friends. Residents enjoy the many activity spaces, services, and amenities in the community, such as the elegant dining room, the beauty salon and barbershop, rehabilitation gym, the bistro cafe, card room, outdoor garden, library, and more.
We have a special place in our hearts for our residents and their families who are dealing with the effects of Alzheimer’s or similar forms of dementia.
Memory Care Specialists work directly with staff, residents, and their families to ensure our residents receive the comprehensive care and attention they deserve. Residents’ individualized interests and passions are crucial to the journey. We encourage residents to do what they love, be it piano, singing, gardening or reading
What Makes Us Special
We are a beautiful type A Assisted Living community with Certified Alzheimer's Community on the same campus. All rooms in the Assisted Living community come equipped with a full kitchen (range, microwave, refrigerator, dishwasher) and in room washer and dryer.
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