The 10 Best Home Care Agencies for Seniors in Mckinney, TX for 2025

"I used Synergy Home Care of Prosper for my mom. The in-home care came in and helped prepare her meals, laundry, linen, and stuff like that. There were multiple issues. I thought we would only use it for two weeks. In the initial setup, we were supposed to meet somebody on a Friday. The person didn't show up, it was something to do with traffic. So we had rescheduled to see them Saturday. On Saturday, there was no communication. This was supposed to be the person that they were sending out to introduce themselves to my mom. So therefore, when she started working with her, she didn't know who she was. Instead of showing the day, she's starting to work with her. That Saturday, we not only did not get a call that she wasn't coming, but she didn't show up at all. And then Sunday, randomly, she called and told us that she would be there Wednesday. The services were supposed to start on Tuesday that week. So that left us in a situation where we were trying to find someone before that one day because we had agreed that they were going to do Tuesday, Wednesday, and Thursday. When the lady finally did reach out to us on Sunday, she didn't make any mention of the day that we agreed upon, she was coming on a Wednesday. They changed her out to another lady who showed up to say that it was a failure. The second person they assigned came out for one day. She didn't come back anymore. So then they found a third person, I think it was on Thursday, that she showed up. She was great. She only worked with us one day because she had other clients. So then the following week the person came and I guess the main lady who introduced them to people or brought the people out, she came out with another lady that was supposed to be starting the second week and introduced herself that she'll be the person that will work with my mom. The next day, an hour went by, and she didn't show up. She was supposed to be there. We reached out to the lady again who was coordinating everything and she said she was under the impression that the lady was there. I said no, it's been an hour and ten minutes since she was supposed to be here. She was going to try to get somebody else, who would have been the fifth person in two weeks, but we just discontinued the service. Although we didn't receive the service that we asked for, they still charged the full amount that the individuals worked the full day each day. Not only were they late, but they left a little early, so that was a little bit disappointing. They need to improve their communication, stand by their commitments on the times and dates that they agreed upon, and have reliable personnel who are going to show up. It took a moment for me to get my mom on board with having someone outside the family help, and with this experience, she doesn't want to even try another provider. So, that put a very bad taste in her mouth."

"We're using Griswold Home Care Garland's services. The caregiver was really nice and very good. The people from this agency have been great and the service is realy good. We currently have them for about eight hours a day, but I'm going down to six or four hours a day. I would recommend them so far."

"Home watch has always been good to us. They have been incredibly helpful in figuring out how to work with dementia as well. Keri has been very kind to us, and we appreciate her services."

"home health care with dressing,bathing,feeding,medication,genuine concern for client and their needs"

"Mastercare is everything you hope a home care agency will be—reliable, professional, and compassionate. I needed temporary support after a serious illness, and from the assessment to the ongoing care, they handled everything with grace. They took time to match me with the right caregiver, and it made all the difference. My caregiver was punctual, well-trained, and warm-hearted. She helped with bathing, medication reminders, light housekeeping, and even brought in a bit of sunshine on the darker days. If you’re recovering or just need a little extra help at home, you can trust Mastercare to be there when it matters."

"I met with the owner of Home Instead Senior Care, and he was very nice and helpful. They did take my dad to the doctor, and they did a fine job. They were on time, and they did what they said they were supposed to do. The people in the office are very nice and helpful. I don't use them a lot, but I've had a positive experience with them. They're efficient and fair with scheduling and billing. I signed up with them in March of this year. I would recommend them. "

Home Matters Caregiving proudly provides world-class senior care in Dallas, TX, and the surrounding areas. We combine extensive dementia and Alzheimer's care experience with nurse-guided care plans to assist seniors by allowing them to age gracefully at home or in a community. Through nationally accredited training our caregivers are prepared to provide clients with the services they need most. Our caregivers are trained to offer friendly, professional in-home care and assistance. Our experienced team oversees all aspects of care, which includes providing regular updates to family members. This allows our clients and their family members to rest easy knowing they are in good hands. We can provide additional services to fit your needs or the care plan prescribed by your doctor. Our team will design a personalized plan specifically for you or your loved one. Working together, one-on-one, we aim to give you the best in individualized care. Let Home Matters be your home care expert. From a few hours per week to 24/7 care, we're here to support you and your family on this journey. Call today to schedule your free consultation which includes an in-home safety assessment. Services Include: Safe Living Mobility Assistance Fall Prevention Medication Reminders Exercise regimens developed by your doctor or our team of experts In-home safety assessment and guidance Care management oversight 24/7 on-call care team for clients and family members From hourly to around-the-clock care Personal Care Bathing/showering assistance Assistance with dressing Grooming and skincare assistance Toileting and incontinence care In-home manicures and pedicures Meal Assistance Preparation of delicious home-cooked meals Meal cleanup and storage Special diet and meal planning Assistance with feeding Monitor diet and eating Monitor food expirations Prepare grocery lists Prepare future meals Transportation Errands and shopping Pick up prescriptions Grocery shopping Transportation to appointments Clothes shopping or personal shopping Drop off/pick up dry-cleaning Light Housekeeping Optional deep cleaning/seasonal cleaning from a professional house cleaner Make beds and changing linens Change bed liners Laundry and linen washing Ironing Clean and organize closets Dust furniture Take out garbage and recycling Organization Closet organizing Organize mail Clip coupons for shopping Maintain client calendar Appointment reminders Birthday reminders Mail bills and letters Maintain family scrapbook Assistance recording family history General Assistance Friendly companionship Liaison to client's family members Care of houseplants Assistance with pet care Letter writing in correspondence Clothing selection assistance Answering the telephone or door Supervise home maintenance Monitor TV usage Oversee home deliveries Specialized Assistance Alzheimer's and dementia care Parkinson's care Diabetes care Stroke recovery care Care for COPD, Coronary Heart Disease, Arthritis, and other chronic diseases Relocation assistance Respite and palliative care Telecare monitoring.

"Great service and trusted agency. We feel comfortable with the care and service they provide. "

"Had great caregivers for my father after his stroke and later for my mother with her cancer. Very attentive and caring caregivers."

"I have 3 caregivers that provide me with personal care 7 days a week. Susan, Christian and Joanne arrive on time and take such good care of me. They fix my breakfast, take my blood sugar and vitals. The girls assist me with my bath and dressing. Then we do my exercises daily that the Physical Therapist taught them. They clean my room and living area and do my laundry. Christian takes me to Dr appointments too. Christian also takes me to Target or other places in my wheelchair to just enjoy getting out of my home. I really love the girls they are my family too now. Joanne goes to church with me. She pushes me in my wheelchair to visit with with everyone at church. Susan has a gift for cleaning and she does word puzzles with me. Each one brings me such joy as they take care of me."

"We only used Right at Home Collin & Denton County for one weekend. The caregiver was nice, and my dad liked him a lot. It worked out really well. They sent us somebody at 6:00 p.m. who did all the things that we asked him to do. I liked the setup because we could have him for only an hour, and if my dad needed him to do something more, he could. My dad was satisfied, so I was satisfied."

"Listened to me, timely communication & dependable. Didn't try to up sell services. Professional administration & care giver staff. "