
Reviews of Brookdale Richland Hills
Assisted Living Reviews for Brookdale Richland Hills
February 05, 2023
I visited this facility
August 01, 2018
I am a friend or relative of a current/past resident
March 06, 2017
I visited this facility
August 17, 2016
I visited this facility
March 22, 2016
I visited this facility
January 01, 2016
I visited this facility
October 30, 2015
I visited this facility
October 27, 2015
I visited this facility
December 30, 2014
I visited this facility
June 27, 2014
I visited this facility
March 31, 2014
I visited this facility
March 29, 2014
I visited this facility
February 27, 2014
I visited this facility
October 24, 2013
I am a friend or relative of a resident
September 22, 2013
I visited this facility
August 18, 2013
I am a friend or relative of resident
July 29, 2013
I visited this facility
Provider Response
Dear Friend/Family Member, Our goal is to have a friendly, clean and pleasant environment at all times for our residents, families and our associates. We acknowledge however, that sometimes things happen and our response or our efforts may not be seen or understood. We have taken your comments and your feedback seriously and have reviewed your concerns with our team as well as provided additional training to make sure that we present as the caring professionals that we are. We have also reviewed our staffing patterns and schedule and have made sure that we have the right team members and the hours available to meet the ever changing needs of our residents. We know we have the passion AND compassion to provide seniors and their families with the care they deserve. We hope you will offer us another chance to show and prove that we really do care. Thank you- Dawn Samuels, ED
November 14, 2012
I visited this facility
Provider Response
Dear Friend/Family Member, Our goal is to have a friendly, clean and pleasant environment at all times for our residents, families and our associates. We acknowledge however, that sometimes things happen and our response or our efforts may not be seen or understood. We have taken your comments and your feedback seriously and have reviewed your concerns with our team as well as provided additional training to make sure that we present as the caring professionals that we are. We have also reviewed our staffing patterns and schedule and have made sure that we have the right team members and the hours available to meet the ever changing needs of our residents. We know we have the passion AND compassion to provide seniors and their families with the care they deserve. We hope you will offer us another chance to show and prove that we really do care. Thank you- Dawn Samuels, ED
August 27, 2012
I visited this facility
February 29, 2012
I visited this facility
July 28, 2011
I visited this facility
Questions about Brookdale Richland Hills
Describe the overall population of assisted living residents at Brookdale Richland Hills. What is their average age? What are their favorite things to do?
The average age of our residents is 85. They range in age from 72-100! Seniors choose to live in our community because they need more care for a chronic condition or more structure and security. Our residents’ favorite activities include card games and bingo, going out to lunch, games to keep the brain fit, and musical entertainment.
What programs or activities does Brookdale Richland Hills offer to enrich residents' well-being?
Our emphasis is on care, and we enrich the lives of our residents with compassionate person-centered care and programs that are created to provide each resident with optimum health and happiness.
What places are near Brookdale Richland Hills or within walking distance for assisted living residents to enjoy?
We are located in a residential neighborhood, next to an elementary school, churches and North Hills Medical Center. We are just a few minutes away from major highways as well.
What transportation services does Brookdale Richland Hills offer to assisted living residents?
We have a bus with a wheelchair/scooter lift. The bus is available for our resident’s use several days a week.
What makes the chef or dining program at Brookdale Richland Hills exceptional? What kind of menu can assisted living residents expect?
We serve three meals a day in our dining room, and our residents enjoy menu options including a choice of two entrees, a variety of side dishes and desserts. The menu is designed to be easy to read, and our dining team meets with the residents weekly to discuss menus and accept requests.
What safety features or security measures does Brookdale Richland Hills offer to assisted living residents?
Our hallways provide a clear line of vision with no back hallways or blind spots, so we can efficiently monitor our residents’ whereabouts 24 hours a day. We offer secured assisted living and secured memory care on our campus.
How does Brookdale Richland Hills keep residents' families informed about their loved ones?
Efficient, open communication between our nurses and our resident families is the key. Our Health and Wellness Director and her team are available 24 hours a day, 7 days a week. We provide our families with an on-call nurses phone to ensure speedy response time.
What is the care staff-to-resident ratio at Brookdale Richland Hills during daytime and nighttime hours?
We staff according to care needs, we utilize a unique staffing system that guarantees the perfect staff to resident ratio at all times.
If Brookdale Richland Hills accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Yes! We love pets and have a beautiful interior courtyard that allows our 4 legged friends to run around.
What ongoing senior care training does the staff receive?
All of our associates are assigned mandatory courses in senior care at intervals throughout the year.
What safety features or security measures does Brookdale Richland Hills provide to protect residents who wander?
Secured assisted living and secured memory care.
Costs for Brookdale Richland Hills
Services and Amenities of Brookdale Richland Hills
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
- Resident Parking
Cleaning services
- Housekeeping
Health services
- Medication Management
Activities
- Offsite Activities
- Religious Services
Diet
- Low Fat
- Low Salt
Languages
- English
General
- Respite Care
- Minimum Age: 65
- Pets: Small Pets Allowed
Licenses
- State Licenses: #000804
Costs
About Brookdale Richland Hills
Brookdale Richland Hills provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
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