Southern Care II
3595 Carothers Parkway, Franklin, TN 37067
Featured Review
4
|
May 23, 2019
My in-laws are staying at Southern Care. My overall experience has been very good. The woman who runs the place always listens to my complaints and tries to take care of them. I have no problem talking to her anytime I need to. They keep me informed too. The nurses are great. It is an older place, but I feel like my in-laws get the care that they need. If they need a doctor, they call in a nurse practitioner or a doctor. Some people there need nursing care, but from what I have seen, everybody is treated very nicely. My mother-in-law is very picky, but they do everything they can to make her happy. It is a good place. The staff members are always available. The living atmosphere is fine. My in-laws have a living room and a bedroom. The food is very good too. If they don't like what they're serving they fix them a sandwich or something else. They don't have as many activities as others have. They don't have outings because most of the people don't go out because a lot of them are in wheelchairs. However, I feel like my in-laws are more comfortable, and the people care about the residents. My father-in-law has incontinence. They check him in the middle of the night. If he needs changing, they change him, and if he needs cleaning up, they clean him up. There is lots of care and that is more important than other things. They play bingo, have classes, and do crafts. They have music people come in and play. They also have church people come in.
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About Southern Care II in Franklin, Tennessee
Southern Care II is an assisted living facility just miles south of Franklin, TN, down the road from the Crossings Golf Course. Family members say they have peace of mind knowing the compassionate staff at Southern Care II helps with day-to-day tasks like taking medication, bathing, doing laundry and more. The staff care about each resident and work hard to make sure all needs are being met. Residents especially love the ability to personalize their rooms, as they have the option to bring along personal furniture and choose new paint colors.
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Reviews of Southern Care II in Franklin, Tennessee
3.5
(4 reviews)
Facility
3.5
Staff
3.0
Food
5.0
Activities
2.5
Value
2.5
Reviewer#RD0415
1
|
April 24, 2021
I had a client friend at Southern Care II. I was his power-of-attorney agent, and I pulled him out of there because it was terrible. To be honest, it sounded silly, but I would buy him a case of Pepsi, and it would be gone within three days. He actually started going really downhill. The care was just awful, but the food was good. They need to improve on everything except for the food.
J05022019
4
|
May 23, 2019
My in-laws are staying at Southern Care. My overall experience has been very good. The woman who runs the place always listens to my complaints and tries to take care of them. I have no problem talking to her anytime I need to. They keep me informed too. The nurses are great. It is an older place, but I feel like my in-laws get the care that they need. If they need a doctor, they call in a nurse practitioner or a doctor. Some people there need nursing care, but from what I have seen, everybody is treated very nicely. My mother-in-law is very picky, but they do everything they can to make her happy. It is a good place. The staff members are always available. The living atmosphere is fine. My in-laws have a living room and a bedroom. The food is very good too. If they don't like what they're serving they fix them a sandwich or something else. They don't have as many activities as others have. They don't have outings because most of the people don't go out because a lot of them are in wheelchairs. However, I feel like my in-laws are more comfortable, and the people care about the residents. My father-in-law has incontinence. They check him in the middle of the night. If he needs changing, they change him, and if he needs cleaning up, they clean him up. There is lots of care and that is more important than other things. They play bingo, have classes, and do crafts. They have music people come in and play. They also have church people come in.
Edga
5
|
August 27, 2013
My mother-in-law really likes Southern Care. She has been there about six weeks now. The facility is clean. The food is excellent. It is affordable. We pay a certain amount of money every month and they would take care of giving her her medicine, bathing her, doing her laundry, etc. Whereas in the other places we looked at, they wanted like $500 more to a month just for the management of her medication and another couple of dollars a month to help her with her bathing. My mother-in-law has a nice room. In this place, if you want your room painted a different color, you just take the paint up there and they'll paint the room for you. You can also bring your own furniture or they have stuff that you can use there. Their staff is excellent. They remember you. I can ask anything for them to do and they would do it. They're all so cheery and friendly. Finally, they don't have a big turnover of employees.
randydierkes
4
|
July 6, 2012
This particular assisted living facility treated my Grandfather with the utmost respect and always treated him well. They fed him three really good meals a day, the building was really nice, and all the residents and staff are really friendly. They cared about each resident and treated them as equals. They were not belittled in any way. They had activities every day for the residents, and my grandfather was able to attend most of them. He spent his last two years there and I would not have asked for anything more than the service they provided for him. My only negative comment with the living facility is that my grandfather went through a couple of room mates that were not a good match for him. They did not get along well and he switched out of his room a couple of times. Other than that, I would definitely recommend this facility.
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