Featured Review
4
|
August 13, 2024
My dad has moved into Belvedere Commons of Franklin. They offered a room that he could share with somebody, and he would have to share the bathroom with them. The one that I chose was a single room. My dad has his own bathroom and doesn't have to share the room with anyone. It's just his room. The only thing that I found weird was that I had to provide his furniture for the room. I had to do the shower curtain, the rug, the bed, the dresser, and the lamps. Anything like that, I had to provide. Margie, the staff who toured me, was good. She showed me around and introduced me to the nurses who were in the area. She also told me how they do stuff like breakfast, lunch, and dinner. They give them snacks, too. She said they all come out of their room at a certain time whether it's lunch or breakfast. We can also bring snacks or drinks to them that they can keep in their room. However, when my dad acted out, they were calling me. They said they couldn't calm him down and everything, and I told them to send him to the hospital, and so they did. With regards to activities, they weren't doing them. The staff took me to a room and she said they do different activities like movies, arts and crafts, and play games in that room. I think their activities would be good getting them to interact with the rest of the residents and getting to know them. With regards to value for money, I paid for part of June, and I paid for July. Margie said as long as I've got furniture in his room, then they're going to charge me rent. Right now, to me, it's a waste of money because he has been in the hospital, and now they've got him in a different psych unit to try to get him to take his medicine and calm down.
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About Belvedere Commons of Franklin in Franklin, Tennessee
Located in a city filled with history, Belvedere Commons of Franklin provides local seniors with excellent assisted living and memory care amenities and services. Our talented team of staff members is dedicated to providing a fulfilling and enjoyable lifestyle for all of our residents. This is accomplished every day through the programs, activities and individually tailored assistive services that we offer each individual at our community.
Featured Amenities:
Residents of our community enjoy a selection of accommodations, including layouts in both studio and one-bedroom floor plans. Most apartments come standard with a private bath, well-equipped kitchenette, spacious closets and individually controlled thermostats. All accommodations are outfitted with emergency call systems for added peace of mind.
When the weather is nice, residents can be found enjoying our enclosed outdoor courtyards and chatting on our community porch. Both new and classic films are enjoyed in our TV room, and our family room is a great place to simply relax or socialize.
Daily meals are served restaurant-style in our community dining room, and tasty snacks are also available throughout the day.
Available Services:
To help ensure that our residents are relaxed as possible, we provide weekly linen and housekeeping services for all accommodations. Routine maintenance checks are performed as well. For reaching medical appointments, we offer the convenience of our scheduled transportation program. Residents facing the ever-present challenge of dementia take part in The Village Program, our specialized memory care and life enrichment program. Here, specially trained caregivers provide each resident with personalized services that take into account his or her needs and preferences. Belvedere Commons of Franklin is an excellent assisted living and memory care community in historic Tennessee.
To learn more about this provider�s license and review other available state reports, please visit:
Tennessee Department of Health Health Care Facilities
Services and Amenities of Belvedere Commons of Franklin in Franklin, Tennessee
Resident Information
- Offers Respite Care
Financing & Payment Options
- Rent And Care Fees
Pets
- Pets
Additional Amenity Information
- Fee Structure: Entry fee cost : $1800
- State Licenses: 00000157
Costs for Belvedere Commons of Franklin in Franklin, Tennessee
Assisted Living
$3,350
Starting Price
Memory Care
$5,000
Starting Price
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Reviews of Belvedere Commons of Franklin in Franklin, Tennessee
4.0
(12 reviews)
Facility
3.5
Staff
3.3
Food
1.0
Activities
3.7
Value
2.3
Michele
4
|
August 13, 2024
My dad has moved into Belvedere Commons of Franklin. They offered a room that he could share with somebody, and he would have to share the bathroom with them. The one that I chose was a single room. My dad has his own bathroom and doesn't have to share the room with anyone. It's just his room. The only thing that I found weird was that I had to provide his furniture for the room. I had to do the shower curtain, the rug, the bed, the dresser, and the lamps. Anything like that, I had to provide. Margie, the staff who toured me, was good. She showed me around and introduced me to the nurses who were in the area. She also told me how they do stuff like breakfast, lunch, and dinner. They give them snacks, too. She said they all come out of their room at a certain time whether it's lunch or breakfast. We can also bring snacks or drinks to them that they can keep in their room. However, when my dad acted out, they were calling me. They said they couldn't calm him down and everything, and I told them to send him to the hospital, and so they did. With regards to activities, they weren't doing them. The staff took me to a room and she said they do different activities like movies, arts and crafts, and play games in that room. I think their activities would be good getting them to interact with the rest of the residents and getting to know them. With regards to value for money, I paid for part of June, and I paid for July. Margie said as long as I've got furniture in his room, then they're going to charge me rent. Right now, to me, it's a waste of money because he has been in the hospital, and now they've got him in a different psych unit to try to get him to take his medicine and calm down.
Jerry
3
|
January 25, 2024
I didn't like too many things about Belvedere Commons of Franklin. It's an older facility. It shows some signs of wear. It's sparse inside. There doesn't appear to be much for the people to do. It's got a large common area and all that, but there didn't seem to be much there of any interest. I wasn't too impressed with the manager. She was too quick to say that people needed additional help. She was doing things that, to me, did not come across very well, and I had a problem with that, but overall I was impressed with the facility. The pricing was good. The rooms were large and pretty roomy. They were OK. We only met two people there, so I didn't have real contact with the staff there, except for the management. There was some maintenance that needed to be done. Some of the woodwork was in bad shape.
Stephanie T
1
|
March 2, 2023
Hopefully my review will help other families- Ask a lot of questions and do your due diligence before moving forward with this community. My father moved in April 2002. At that time Grace Mgt. owned this facility. Shortly after Opal purchased the property. Since that time, care and staffing went downhill fast. Opal cut nursing hours shortly after taking over. When my father moved in, there was nurses on premises 24 hours a day. Opal cut it to 12 hours without officially notifying the families and then again in Dec 2022 cut hours to 8 hours a day until the families caught wind of it and raised issues and banded together to form a family group. Now I believe they are back to 12 hours, which is still inadequate compared to other facilities in Franklin and the surrounding area. The staffing ratios, residents to staff, are low. In Memory Care there is 1 usually in each wing and it's not enough to properly watch and care for them. Here are some events that took place that would give anyone pause about moving forward with this community: - My father fell in the middle of the night Jan 16th 2022. Hit his head, cut his head and was bleeding. They didn't send him out for medical attention, didn't call 911 and didn't call me. I found out the next morning at 8:45 am when I arrived. The caregiver found my father at 1am. and put him back in the bed. Since there is no night nurse on duty there is no one qualified to evaluate the residents in these instances and only hourly caregivers on premises. There was still blood on the floor and wall by his bed when I arrived. I took him to the ER myself and he spent 2 weeks in the hospital and 2 weeks in a skilled nursing facility. - Shortly after that incident, on the Assisted Living side a fire alarm went off in the middle of the night, 3 am I believe. The residents evacuated themselves and the Franklin Fire Dept. arrived. They couldn't find a Caregiver in the building! The State was notified by many people so that is on record. The Exec Director didn't tell the families about the incident until she was confronted by families that found out. Can you imagine, elderly people in the middle of January evacuating themselves and no Belvedere employees to be found. - In Dec 2022 , a room in the Winstead wing flooded from the toilet plumbing. The water ran into the neighboring room. The staff didn't properly clean up the water in the room (it had carpet). The room was stinking so back that you could smell it down the hall. The resident in the room was not moved by the staff. Her family lives out of town and wasn't aware. It took other families to notice the smell and reach out to her family member to notify her that her sister's room flooded and that the room smelled and that Belvedere had not taken action to move her out. Shortly after her family confronted management, they moved her. The families have learned to watch out for each other and try to advocate for their loved ones and others. Many of the staff, nurses and management have quit. In the 9 months my father was there they had 3 Exec Dir, 3 DON, and many of the long term care givers and nurses have left. For months they didn't have an Activities Director. They post the daily calendar of events but they are not doing them. It's all a lot of fluff...they tell you they are working on things or will address them but they don't. In the beginning it was smaller things like rooms not begin cleaned and me having to change my dad's sheets or empty his trash that were not getting done. Annoying but I was handling it....but then recently the issues have become very serious and I couldn't ignore it any longer. Belvedere's care is inadequate at best.....but I felt it was becoming serious and dangerous. -Look at Nursing coverage- how would your loved on get night time meds? If they are on hospice and need night time meds hospice doesn't administer meds at night. -Look at Care Giver Coverage -Ask about their census (available rooms and occupied rooms). Lots of empty rooms! There is a reason. -Look at the number of residents that take two people to move them, especially in memory care and do they have enough staff to move them? what about in an emergency? There are other options. I moved my father out and after he left the skilled nursing he never went back. The new place is excellent, 24 hour nurses, many Care Givers and the food is good. They have activities! There are other better options out there!
Wicky
5
|
January 14, 2023
We looked at Belvedere Commons of Franklin. It was lovely and decorated for the holiday. We were looking for a smaller place, and it was nice and adequate. The staff who helped me during the tour was the best. It was Latoya, and she was wonderful. We loved her. She was friendly, helpful, and adorable. She was so inviting and engaging. She told us everything we wanted to know, and she was great. They were preparing for Thanksgiving. They gave us a piece of pie, and it was delicious. They have their own chef there. It smelled good. It all looked really good. It looked well-kept.
Joy
4
|
November 21, 2021
I liked it, but my parents liked it the least of the places they visited. I don't think it's a bad place. It's just my parents didn't like the rooms in that one as much as they were a little bit smaller. They were all informative and helpful and offered different insights to me or my father as to how to try to get mom on board. We looked at the menus, but we did not eat. They have a courtyard.
Terry
4
|
November 7, 2021
My wife moved here. What we saw when we went there was a smaller community, and it was well-staffed. The cleanliness and appearance were quite nice. It was set in a wooded area. They have a full spectrum set of programs there for memory care. We've been very pleased by the folks who have done contact with my wife. The food was fine. It's a balanced meal with good portions and well cooked.
Michelle
4
|
December 13, 2019
We tried to put our dad here. The staff members are all friendly and nice, but my dad can be somewhat combative and they couldn't handle him so they discharged him to a hospital. The atmosphere was nice, their accommodations are good and seemed adequate. As long as the family member is mellow and calm, the community will be a perfect fit.
A.D.
5
|
December 30, 2018
It is an assisted living place and memory care, and my wife has been a resident for five weeks. It's pretty good. They have some nice people who are very concerned about you, and try the best they can. If you need it, they come in and help people get dressed, shower, and change your linens. It's a nice place. Every once in a while, they have people come in and play music, and I would recommend it. They have a nursing staff that provides medicine for the people, or they can order medicine from the pharmacy. They have good staff. Our room is more of an apartment; our grandson said it looks like were in a hotel. When my wife was by herself, she had a single bed, and the room we have now is pretty large and has a king-size bed. They have all kinds of activities and play games.
Claire862271
4
|
January 30, 2017
It was close to us, and I visited twice. It was cozy and casual looking. They had a kitchen and dining room that looked like a country restaurant. They had memory care that’s been highly recommended. It’s clean, but they had older floors and plumbing. John was very nice.
Anonymous115749250
5
|
November 26, 2015
My husband just moved today. It is very nice, homey, and the apartments are fine. The staff is helpful and answered all of our questions. It has an outside walking area and activities.
Mindy7
5
|
October 28, 2015
I have my aunt in respite care here. I really like the facility. The staff is very eager to do whatever it takes to make you happy. The food is good; they had to grind the food up for my aunt, and they have been very good about doing that and making sure that they only give her things that she can eat. The doors are all locked; the front door stays unlocked during the day, but there is usually someone right there to monitor those coming in and out. It is a very nice facility.
Anonymous106771250
4
|
May 17, 2015
It was a nice facility, and the people were friendly. The staff was very helpful. The rooms were very nice, and they were just like typical apartments. It was very clean. The whole thing was very impressive.
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