Brookdale Franklin

Brookdale Franklin was going downhill when my mom was there. The first year was fine but they changed hands and had a terrible time keeping help in the kitchen and dining hall. They were always understaffed and had too many people that needed memory care and assisted living. These people were having accidents on the furniture and didn't know who they were. My mom almost choked on some food and the way it was handled was atrocious.

Brookdale in Franklin, TN was my choice over all others visited in the Nashville, TN area. They are located in Williamson County, which is a high rent district. They worked with me and made a very good offer. They have an attractive facility with a great staff. Check them out before making your final choice.

Mom is in Brookdale Franklin. We are not happy because of the quality of the food, and the activities aren’t very well organized.

Brookdale Franklin looked a little dated and a little worn out when I visited the community. It was clean, but it looked a little dingy. They have nice, roomy apartments. The woman that I talked with was very nice, friendly, and helpful.

Brookdale Franklin was nice but a little bit older. It was just senior living, not assisted living, so if you got to a point where you needed additional care, you couldn’t stay there. The people who lived there are able to function on their own for the most part. They were renovating some of the rooms and showed us the one that was completely renovated. It’s simple, but my mother liked it. I think they had some organized activities, but I would say they only have an average amount. I remember they had some outings or shopping planned. Some people can come and go as they please; they sign in and out, and if someone needs to leave and have their own car, they can do that. The people who showed us around were nice but the rooms weren’t.

Emeritus is a real pretty place and a very good facility. The people have just been great so far. We've had mom in there for about two and half months now. We've been very pleased. They're very clean and definitely a very nice place. They have a separate bedroom and bath and a nice living area with good lighting and windows. Everybody's just been great, very open, friendly, and helpful. They offer book clubs, field trips, as well as a lot of nice stuff that's very age appropriate for the residents. Mom takes her meals there, and she stayed healthy. They have menus posted, and it looks very nutritious.

I like the people that are at Emeritus; they seem to care. I like the proximity. Because of where they're located, I can be within the hospital within 5 minutes, within doctors within 10 to 15 minutes. I don't think it's too big; I don't think it's too small. It's the right size. The services that they provide are nice. They have many activities so right now, it does suit their needs. My mom and dad try to sit by themselves but they still encourage them and as a result of that, they do participate at times and when they do, they enjoy it. The food seems to be good. They seem to like it. They eat well.

I chose the Legacy Crossing because of the location. The staff was all very friendly and helpful. I really don't know anything about the residents yet because I have not moved in.