We visited Brookdale Franklin, and all they have at that site is independent living. The dining facilities and the menu options were tremendous. I like the fact that on every level, they had a pretty wide open area with ample library to play cards and excellent physical exercise equipment. The staff was very friendly and informative. There was a ballroom dance class just about to start. I looked at a 1-bedroom deluxe and a 2-bedroom, they both were very nice but I'm not sure if they're quite big enough for my needs. The one impressive thing is that their 2-bedroom unit also had a bed, and that's unusual. I got to sample the food, it was excellent, well prepared, and the service was outstanding. The person who gave the tour was very knowledgeable and explained everything that I needed to know.
Brookdale Franklin
Offers Independent Living
14 Reviews
910 Murfreesboro Road, Franklin, TN 37064
Call
(800) 385-2527
Reviews of Brookdale Franklin
Independent Living Reviews for Brookdale Franklin
March 17, 2022
I visited this facility
March 16, 2022
I am/was a resident of this facility
I moved into Brookdale Franklin. Everybody here is so sweet, so nice, and so helpful. I just love it here. It's wonderful, I don't have any problems at all. They're all very professional, very helpful, and very personable. I think they all know my name. They have where you can go watch movies, they have exercise classes. They have like where you can play games like bingo and dominoes and poker and some of those things. They also have bus trips where they take people to Walmart and Wholefoods and local errands. I love the food here; I haven't had anything that I haven't liked yet.
July 07, 2021
I visited this facility
Brookdale Franklin was really nice, modern, and clean. They're also friendly. I liked it. The staff was great. They just didn't have a whole lot of outdoor spaces, and I like outdoor spaces. They have a beauty salon and a dining room. They are having a garden built for the residents, and that's good.
June 18, 2021
I visited this facility
Brookdale Franklin was nice, but it wasn't as congenial as the other place we visited. The other place is in town with the stores all there, but in Brookdale you would have to use the bus everywhere you go. It would take you a half an hour to get into Murfreesboro, and then to get to Nashville would be longer. It was too far away from my granddaughter too. I personally would like to be closer to town and closer to my granddaughter.
Everybody was nice and personable. I didn't get to talk to too many people, but the man who gave me the tour was very nice. I met a couple of people that were there. They were playing cards, and they were saying that it was an OK place. It's just different than the first one we visited. It wasn't as welcoming. I don't know if it was because it was so far away and being in the country. Some people like that, but I didn't.
Their menu was very versatile. It was just like a restaurant. If you didn't like the meal for the day, you could pick and choose whatever you wanted. If you didn't want to eat in the dining room, they would bring it to your room. They had a game room, an exercise room, and a library. They have a bus that will take you places if you're not driving. They have arts and crafts room.
January 31, 2020
I visited this facility
Brookdale Franklin was really nice. The atmosphere was nice, the furniture was updated, and you had a warm feeling when you walked in. The rooms were small, but nice. I saw a 2-bedroom and a 1-bedroom. The person who showed me around was so gracious and knowledgeable and asked me questions that made me think about what was I really looking for, so I appreciated that very much. The aroma of the food was tantalizing. It made you want to sit down and have lunch. The dining area was very nice and large, and the menu was very nice. They had a gym room, morning exercises, and a theater.
January 01, 2019
I am a friend or relative of a current/past resident
Brookdale Franklin was going downhill when my mom was there. The first year was fine but they changed hands and had a terrible time keeping help in the kitchen and dining hall. They were always understaffed and had too many people that needed memory care and assisted living. These people were having accidents on the furniture and didn't know who they were. My mom almost choked on some food and the way it was handled was atrocious.
Provider Response
We appreciate you sharing your feedback. We would like to assure you the safety and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
November 23, 2016
I visited this facility
Brookdale in Franklin, TN was my choice over all others visited in the Nashville, TN area. They are located in Williamson County, which is a high rent district. They worked with me and made a very good offer. They have an attractive facility with a great staff. Check them out before making your final choice.
December 28, 2015
I am a friend or relative of a resident
Mom is in Brookdale Franklin. We are not happy because of the quality of the food, and the activities aren’t very well organized.
Provider Response
We are sorry to hear that your experience with us is not meeting you and your loved one’s expectations. We appreciate you taking the time to share your concerns and hope you will call us at 877-400-5296 or email us at familyconnection@brookdale.com to discuss your concerns in greater detail.
November 24, 2015
I visited this facility
Brookdale Franklin looked a little dated and a little worn out when I visited the community. It was clean, but it looked a little dingy. They have nice, roomy apartments. The woman that I talked with was very nice, friendly, and helpful.
October 29, 2015
I visited this facility
Brookdale Franklin was nice but a little bit older. It was just senior living, not assisted living, so if you got to a point where you needed additional care, you couldn’t stay there. The people who lived there are able to function on their own for the most part. They were renovating some of the rooms and showed us the one that was completely renovated. It’s simple, but my mother liked it. I think they had some organized activities, but I would say they only have an average amount. I remember they had some outings or shopping planned. Some people can come and go as they please; they sign in and out, and if someone needs to leave and have their own car, they can do that. The people who showed us around were nice but the rooms weren’t.
December 26, 2014
I am a friend or relative of a resident
Emeritus is a real pretty place and a very good facility. The people have just been great so far. We've had mom in there for about two and half months now. We've been very pleased. They're very clean and definitely a very nice place. They have a separate bedroom and bath and a nice living area with good lighting and windows. Everybody's just been great, very open, friendly, and helpful. They offer book clubs, field trips, as well as a lot of nice stuff that's very age appropriate for the residents. Mom takes her meals there, and she stayed healthy. They have menus posted, and it looks very nutritious.
August 28, 2014
I am a friend or relative of a resident
I like the people that are at Emeritus; they seem to care. I like the proximity. Because of where they're located, I can be within the hospital within 5 minutes, within doctors within 10 to 15 minutes. I don't think it's too big; I don't think it's too small. It's the right size.
The services that they provide are nice. They have many activities so right now, it does suit their needs. My mom and dad try to sit by themselves but they still encourage them and as a result of that, they do participate at times and when they do, they enjoy it. The food seems to be good. They seem to like it. They eat well.
October 15, 2013
I visited this facility
I chose the Legacy Crossing because of the location. The staff was all very friendly and helpful. I really don't know anything about the residents yet because I have not moved in.
September 25, 2013
I am a friend or relative of a resident
Legacy Crossing is really a very nice place for my brother-in-law. It is clean and it smells good. Those qualities are important in my opinion. The facility feels homey. It is very nice but not over-the-top extravagant. The staff is very helpful and very concerned that their occupants are satisfied. They are always trying to meet their needs. Everything is very good. They have a very good activity director that supervises all sorts of activities.
During our inquiry, they were very receptive and my brother-in-law felt at home instantly. They definitely made sure that they were there for him and even made it easier coming in. Currently, my brother-in-law seems very happy. Everything seems to be going very well for him.
Services and Amenities of Brookdale Franklin
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
General
- Minimum Age: 65
About Brookdale Franklin
Brookdale Franklin provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Our Brookdale community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional services, amenities and opportunities we offer.
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