The Heights at Columbia Knoll

I was able to visit The Heights at Columbia Knoll. It is a relatively affordable option, but they don't have a lot of openings. A lot of utilities etc. were included and you could upgrade it anytime to have more specialized care. The hallways were not very nice and other facilities I visited were really clean and uncluttered. The rooms were good, but a drawback was that there was very little storage. I only talked to the lady that did the tour and the receptionist and they were very pleasant. They have nice options. They have a viewing place on the fourth floor where you get a beautiful view of the city of Portland. It was very nice inside. I think it is a good location, but it is not for walking around the property and it sits on a hill. For public transportation, it is great.

The application process at The Heights at Columbia Knoll was exhausting and frustrating. It took over two and a half months to get approved. After speaking with the tenants and local senior advocates along with reflecting on the way we were treated by the management, we concluded this was not the place for us. The staff is not properly trained and cannot answer basic questions. The Compliance Manager is arrogant and lacks any/all compassion. It's basically "his way or the highway" and there is no consideration extended to the prospective tenant whatsoever. Needless to say, he should not be dealing with seniors nor the public at all for that matter. If you're considering the Life Enrichment Program....don't, the food is awful. Just sample it or speak with the tenants that were fooled into purchasing it as part of their lease agreement. On a positive note, the apartments are nice (small but nice) and given the reasonable price this place should be full with a waiting list but alas it isn't, perhaps you should ask yourself why.

Columbia Knoll was a nice place, and they had a pretty garden. They had a good gym, a library, and a theater. The apartments were average.

My grandmother is in The Heights at Columbia Knoll. It is an independent living facility, but they offer apartments only to seniors, and that is what she got. She does not get the whole cottage. It is a small one-bedroom apartment and has everything that she needs. They have everything for activities. She can be involved in some of the activities, but some of them are restricted to the people that buy the whole package, and she does not have the whole package. The atmosphere is friendly and nice, which is why she chose it. The staff is very nice and greet you by name. They advise you on what is coming up for activities that she can participate in. They have also been very good in introducing her to other people.