Van Mall Retirement

Jeanette

Van Mall Retirement was very nice inside and very clean. We just popped in to ask about it, and they said, "We can give you a tour right now," and so she did. My sister loves it. The gal was very helpful. We asked a bunch of questions, and she gave us things to look up to help, maybe with financial help, and just different things that they mentioned. We got a full tour of the second level. The second level was all activities and food, and they've invited us over to buy us a meal. We didn't go at that time, but she said we can come at another time, if we wanted to come visit and check out the meals. They gave us information about downsizing and stuff. It was a little more spendy than we'd like, but my sister really liked the place. The food looked very good. The gal showed us the menu, and as guests, we can come in for $6 a meal. It looks like a high-quality gourmet meal. It was very festive as well. There were a few things on the floor, but other than that, it was pretty well-maintained.

Jeff7

My mom is a resident of Van Mall Retirement. It is an older facility. The staff is wonderful. However, some things need to be updated. Activities are going on all the time, but my mom doesn't participate in a lot of the activities because she's confined to her room.

Midge

We toured Van Mall Retirement. It was somewhat modern. It was clean. It seemed very well-organized. The meals, the activities, and the space seemed very spacious for the amount of people that were there. The people that we passed that are living there, seemed very happy. I don't think we passed one person who didn't acknowledge the woman who was giving us our tour. I thought that was special and unique. It was a safe environment. The lighting was good. The one-bedroom apartment we looked at, the floor plan of it was acceptable. It would be a huge adjustment for my parents. It was large enough that it could hold some of their furniture and that it would be fairly easy to make it homey. The kitchen facility was more than adequate. The refrigerator was a decent size. The pantry was more than what they would need. It was just suitable for a couple or, or even for a single person. The grounds were very pretty. There was a beautiful courtyard. There was a place to do gardening, and there was a library. It just seemed very accommodating for my parents and anyone that wanted to be there. We looked at the menu and that particular location is set up like restaurant style so that the people living there can go in and order from an actual menu, which is pretty special, I think.

Marilyn

My brother has been at Van Mall for a year and a half now. They help him with showers and change of clothes every day. They come in two times a day and give him his meds. The staff has been wonderful. They're all very nice. I think they're wonderful. They have a lot of things you can do. They have little parties for different holidays, dinners, and little things outside in the summer. They have different games. They take them for different rides if they want to go. They take my brother to the doctor on certain days, and that helps a lot. The food is wonderful. I've eaten there with him quite a bit and I think it's great. They have a good cook.

David

Van Mall was very nice and the apartment was nice, but it's near a mall. There were trees, and it's a more dense population, so it doesn't get natural light. The staff was wonderful and the tour person was very professional and very caring with a lot of empathy. They can relate with what the children are going through. They had good food.

CK

My mom is in assisted living at Van Mall right now. It is really like being in a fancy hotel instead of a retirement place. They have multiple choices of food, not just two, and the dining room is like a restaurant with linen tablecloths. It's a good place. They have more amenities and activities than any other place I visited. They have a little gym area with chair exercises and bikes, and there is somebody in there who can help you all day long. They have six to seven activities a day, like art and games.