Concord Reserve

Offers Assisted Living, Independent Living, Nursing Homes, and Continuing Care Communities

13 Reviews
2116 Dover Center, Westlake, OH 44145
Call (800) 385-2527
Concord Reserve (800) 385-2527

Reviews of Concord Reserve

13 Reviews Write a review
Food
(6 Reviews)
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(7 Reviews)
Facility
(7 Reviews)
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(4 Reviews)
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(6 Reviews)

Independent Living Reviews for Concord Reserve

Nursing Home Reviews for Concord Reserve

January 21, 2017

By dragonslayer

I am a friend or relative of a current/past resident

Resident care keeps going downhill due to cost-cutting measures. Rooms are tiny, but they make up for it by being obscenely expensive! Staff constantly complains about poor treatment by management. When my father was at LH, his caregiver was over an hour late to take him to breakfast, because she had "an important meeting." Liz in activities is rude to the staff, the volunteers, and the residents. My family was underwhelmed with the whole experience.

January 04, 2017

By Jewelrynut

I am a friend or relative of a current/past resident

Had a loved one there fo many years but had to remove them because they got upset when I ordered hospice in to take care of them and help manage pain. Thet went so far as to discontinue medication hospice ordered.

May 10, 2016

By Liz49

I am a friend or relative of a resident

Lutheran Home at Concord Reserve is an excellent place. The staff are all excellent. They are very attentive and friendly. They are wonderful.

January 28, 2016

By Terry119676850

I am a friend or relative of a resident

Lutheran Home at Concord Reserve is fine. The rooms were spacious. The staff is excellent. My friend is in the locked ward, and she does not have anybody to talk to.

June 28, 2012

By Marc1

I am a friend or relative of a resident

I honestly think that Lutheran Home was one of the best possible options for my grandmother. I didn't know much about nursing facilities at the time that my grandmother's health started to decline, but the individuals at this facility were more than helpful in the transition. The nursing staff and social workers were friendly and the doctors that saw my grandmother appeared to be knowledgeable about what they were doing. It seemed like all parties that were involved with the care of my grandmother truly cared about her health and well being. This seems like it would be an obvious trait of nursing facility staff, but with all of the residents that were staying at this facility at the time, it really shined through that Lutheran Home was among the best places for my grandmother to be. I was only with my grandmother during some of the daytime visiting hours, so I cannot comment on the evening staff, but what I can say is that I was very pleased with the individuals that I did have a chance to talk with. This was a very difficult time for my family, as my grandmother's health and mental status were declining rapidly, but it was made easier by the wonderful staff at Lutheran Home.
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Continuing Care Retirement Community Reviews for Concord Reserve

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Services and Amenities of Concord Reserve

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

Features

  • Resident Transportation
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Medication Management
  • Nurse On Staff: Yes

Activities

  • Religious Services

Languages

  • English

Medicare

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 365020
  • Ownership Type: Non Profit Church Related
  • Date Certified: 10/01/2020

General

  • Resident Capacity: 192

Types of care

  • Meal Preparation

Training Areas

  • Memory Care Training
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About Concord Reserve

Lutheran Home at Concord Reserve is an independent not-for-profit organization dedicated to providing excellence in health care. Our Senior Life Community features Assisted Living, Memory Care, Skilled Nursing, & Rehabilitation. LHCR is open to individuals of all faiths. We accept Medicare, Medicaid, Private Pay and several private insurances.

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