CARING STARS WINNER
28550 Westlake Village Dr., Westlake, OH 44145
4.1
(42 reviews)
"I toured Brookdale Westlake Village. Shannon was very friendly and accommodating. She went out of her way to support my aunt and me before and after the search process, even after the search process had concluded. It's a tight-knit community there. All of the people were very friendly and welcoming. The thing that my aunt specifically didn't like about Brookdale was that it was a big facility. I was looking for something more intimate. The facility was great itself. The rooms were nice. All the rooms are about 350 to 400 square feet. The other thing I liked about Brookdale is that they have rehabilitation facilities. They have different levels of care available within the same campus. I thought that was awesome. I liked the location. It was a centralized location. The facilities were clean. They all had great facilities and programs that the residents participated in. So, there is nothing bad to say about the facility. I had a good experience."
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