The Woods at Solon Pointe

Sylvia

The man who was at The Woods at Solon Pointe wasn't the admissions man, but he still took us on the tour. Unfortunately, he didn't have all the information we needed. He was very nice, but we weren't all that impressed. The place was clean and it looked nice. As far as activities, we hardly saw anybody there, and the man said most of the residents stay in their rooms. The place was quiet. The building looked clean and the room he showed us was very nice. The dining area was nice and big.

Francesca

The Woods at Solon Pointe was a very nice facility. The food was delicious. It was like gourmet restaurant quality and worthy of being paid for. The people working there were very nice. They just couldn't accommodate both my in-laws. There's a lot of shopping around the community. My mother-in-law is in a wheelchair and she could've gotten around by herself in the actual community or outside. It's a beautiful facility.

Tmann

The staff is not informed on the services and put no effort in getting you information. They simply say someone else has the information. In addition many of the staff are rude and very unprofessional. There is not enough attention given to the patients.

pissedmeoff

The staff is HORRBILE, with the exception of a few. They do not attend to their residents in a timely manner and the administrators aren't much help when submitting a complaint. The nurse director is willing to be combative instead of listening to what is being said, and from verbal to body language she was guarded, and ultimately it was not a pleasant visit.

ytalk

Appears that the staff is more concerned with socializing than attending to patients. They act like its a bother to assist you if you ask a question about a resident. They let the patients sit for hours without changing. Requests for assistance get ignored..

denice506327

Right now my dad is at Solon Pointe because that is where they can accept Medicaid waiver for him because he is not able to self-pay. He is up on the second floor in the memory care and they want to see if they can try to transition him to the downstairs area and eventually get him over to his own studio in the assisted living. He has been there since April 3rd and he is not happy because he says the place is too clinical. The facility needs a little updating, but I am sure the Alzheimer’s patients don’t really care. The nursing staff is very good and treating him well. The two nurses who we talked to said that they wouldn’t mind having him back. If a family member couldn’t ride with him to appointments, that they will transport him there with someone and bring him back. Their assisted living side looks good and they’ve have a lot of activities going on. Their dining room and little library area look nice, and their assisted living side looks really nice.