O’Neill Healthcare North Ridgeville

Lois T

Rooms are not kept clean, wait time for staff to answer call light is extremely long if they answer at all. Nursing and administrative staff will give a lot of sweet talking promises but no action. Asking for cooperation only makes things worse. Not recommended.

David

The facility where my mother lives right now is called O'Neil Healthcare. I toured the one in North Ridgeville, Ohio. She's currently living there, it's been a year. One thing I know is that compared to her last facility, there appeared to be a lot more staff around. It was busy, there seem to be a lot of activities going on. The patients were up and out and about and I like that. The staff were friendly, I think more engaged. Things might be a little different since Covid. I think that's made it hard for, probably, all nursing staff. It's very clean, I think an older facility that's been kept up pretty nicely. I didn't see anything that's a cause for concern. My mom's room is adequate. I wouldn't say it's luxurious, it's basic, clean and functional. It has cable accessibility and it has a lot of outlets. I think the nursing staff is very good but the direct staff here could be a bit better.

DeeMarie1995

My parent are residents. They have physical and mental restrictions. They are treated very well by the staff and are happy. There is great communication between doctor ,staff and myself. Mom & Dad are treated as though they are family. i am at peace knowing that they are well taken care of.Thank You- O'Neill.

BJ1956

My mother only resided there a few months. The staff was outstanding and the care was excellent. She was treated with the utmost courtesy and respect and enjoyed her stay in assisted living.

Dan115474450

My mother is in O'Neill Healthcare for her rehab. Everything is fine. I do not have a problem with anything going on there. My mother says they treat her well. This is the second time that she is there for the past two months, and she does not mind being there for rehab. She is sharing a room, and it seems to be okay. There is a TV and a bath that both patients share. The food I see looks okay. There some activities listed on the board for patients to do like bus trips and bingo night. There is a hair salon there, a library and it seems like there are things there for the people to actually partake. There are a couple of community rooms. It looks like a pretty nice facility.

Marilyn111720150

Center Ridge Nursing Home was nice, but it was like a decorated hospital rooms. When you first walk in, it was a big room, but the bedroom area was very small. It was nice, but it wasn't a homey feeling. It was almost like a large hospital room with a chandelier. Their level of entertainment was not as fine as the one my mom was in. They do not have as many places to go and do. They were all in one floor. My mother and I found the marketing director not very personable. We thought she was not very welcoming. We met some of the residents there. They were playing cards in the restaurant area. They were very nice. They had a nice dining room.