Brookdale Gardens at Westlake

The apartments are roomy and clean and include all of the necessary amenities for comfortable living. Staff service is excellent and the activities are varied and well executed. The food in the dining room is tasty and nutritious and the portions are appropriate for the residents. The menu is quite varied.

The Gardens of Westlake was the second facility my father was actually in, and we looked at many others to compare. The Gardens was far and away superior to any other place we found. The first thing you'll notice is that each resident has their own full apartment, not just a room. They have a living room, full kitchen, bathroom and a choice of one or two bedrooms. All apartments have either a patio or a balcony, so there is lots of light and things to look at. And unlike other facilities that generally have an emergency pull cord on the wall (which can be hard to reach if you fall, or are sick), the Gardens gives each resident an emergency button to wear around their neck. It never took more than about 2 minutes for an aide to respond after the button was pushed. The second thing you'll notice is that the food is wonderful, and it's served restaurant style. When you come down, your waitress will present three choices of entree, several choices of sides, and soup, and there is a dessert tray with many options presented after every meal. If you don't like the three choices, there is always an alternative menu with "available anytime" dishes. The quality is really good, and the wait staff is very attentive. There are also many options of entertainments, including two days a week that the bus takes residents to local stores, two days it takes them to doctor appointments, and a day every week when there is an off-site activity. Every Friday is Happy Hour with free wine and beer, and appetizers. But the staff is what makes the Gardens stand out. They have a large staff (we never felt rushed or ignored, which can happen in a facility that is short-staffed), and every single person we interacted with was courteous, friendly and caring. I was extremely impressed with the quality of the staff. The nursing staff is really amazing - they are on top of your loved one's condition; they not only notice when there is a change, but they respond to that change and provide whatever is needed before you need to ask. They also will contact you whenever there is a change. The rooms are kept very clean, and my dad's laundry was done weekly and put away where it belonged. The staff took care of helping him shower, they shaved him daily, made sure his clothes were changed and clean, and were so sweet and attentive and caring whenever they interacted with him. There really aren't enough good things to say about The Gardens of Westlake. It's a wonderful place for seniors to live, whether they are still in good condition, or whether they are in failing health. I would give it the highest recommendation, if you are looking for a place for yourself or a family member.

Our family needed a respite facility for our 92 year old mother following hip surgery recovery. My sister and I met with Mary Lou, a warm, caring, and extremely informative Director of Communications. We toured the facility and loved what we saw. We did decide, however, that our Mom may be too confused at this time to reside in respite. We hope to consider Gardens at Westlake in the future for a possible residency there. A lovely facility!

The Gardens at Westlake is lovely. The staff is caring & have proven themselves to go the extra mile to ensure comfort, safety & quality of life for their Residents as well as embrace their families. They go beyond the list of amenities offered. Any concerns or issues presented are always dealt with immediately to the benefit of the Resident. I can truly say The Gardens at Westlake will make a positive impression for the Residents as well as the surrounding community. I suggest you stop in for a Tour or attend one of their activities. You'll be glad you did! Sincerely, Deb

I have visited the Gardens at Westlake on a few different occasions. My husband and I were invited there to share an evening with the residents and I also attended an event, 'A Night To Remember'. I was welcomed as soon as I arrived by very friendly staff and was given a tour of the facility, as to which I was very impressed by a beautiful layout of each part of the building. The food we were served that evening was beyond amazing, and each resident seemed very pleased and seemed to always be enjoying themselves. There was so much to offer each of them, from dining to activities, to a grand piano in the front part of the building available for them to play, at which we had the opportunity to hear one of them do so. The staff was very friendly and polite and always seemed to have nothing but the best of care for each resident. We are looking forward to visiting again soon and being with the residents of the facility.

Words cannot describe how wonderful the Gardens at Westlake is. The whole staff goes over and beyond to make sure that all residents are taken care of, made to feel special and look out for every one of their needs. This caring also extends to the family members of the residents. You are always met with a smile, no question or concern is ever ignored and you always left with the feeling of ease and comfort knowing that your loved one is in great hands. The facility is spotless, the dining room is awesome and we couldn't be happier with our choice.

Excellent; very friendly, comfortable and helpful.

It is a nice facility. I have only been here for a few days.