40 Nursing Homes Near San Jose, CA

Lincoln Glen Manor provides four levels of assisted living to 137 residents near state Route 85 in Santa Clara, California. Residents and their loved ones praise the facility’s respectful, competent staff, the food and the homey environment. Favorite activities include bingo, dominos, ceramics classes and jigsaw puzzles. Amenities such as the well-tended gardens with a meandering path, an attractive patio, a chapel, in-room kitchenettes, a library and an on-site barber and beauty shop are popular with residents and their loved ones. Individual cottages also draw high marks from community members and their guests. (read less)

We were referred to Willow Glen by the hospital and we chose it because it was by our house. The staff was excellent. They were very good. My father was in a shared room. It was very clean and large. My father really liked the food there because they would give him the menu and if he didn’t want something, he would just cross it off and they would give him other options, i.e., cheeseburger or sandwich, so he would just write in what he wanted. The food was very good. He really liked the food. He could eat in his room or in the dining area. The dining room was big and nice. They did have activities, i.e. church services on Sunday, but my father didn’t really like to go to activities. What I like best about this facility was that it was very clean and friendly. I would recommend this facility to others. (read less)

Plum Tree was lively and always had something going on. My mom was one of the few residents who was Filipino and most of the staff was Filipino so they treated her like their grandma. She loved it because it was very social for her. She felt like she was getting special attention. They always had activities. It’s a small enough community that they were consistent with their checks. It’s not ideal for long-term stay because the closets are small and you can’t really make the room yours. The food is not really good at times. It was also a little expensive. I like that they had a living room. (read less)

Dad used to stay at Vista Manor and the place was very nice and clean. The only problem was they told us that he could only stay there for thirty days, then he had to leave and I don’t think it was nice. However, the nurses, the food and their rooms were good. (read less)

My mom was a resident, she really declined after COVID, my concern with this facility is after a recent hospitalization my mom returned with pain meds not ordered, and insulin not ordered both of which my mom had been on for years. After facility reporting mom wasn’t eating, wouldn’t take meds, I began asking about meds, only to find out she had not received either. I insisted the physician be called. For 2 weeks my mom suffered in agony. Trying to get anyone to answer the phone is impossible. I tried calling mom 6 times yesterday to tell her I loved her and was not able to get through. Sadly she passed during the night. (read less)

My mother-in-law is in Amberwood Gardens. They are very good. The staff is wonderful. They really know her, and they pay the residents a lot of individual attention. They find ways to bring her out of her room and join the activities until she gets used to it. They took her along on the outings that they do, and she loves going out with them. They attend to her needs. They do her nails for her. She has a wonderful aide that really helps her with showering. She has an on and off skin condition, and they help her attend to that. They are very supportive. She is sharing a room at the dementia unit. The dining room is kind of plain, but it is adequate, and the people get to sit together; there are 4 to 6 people to a table. The food seems very good and very adequate. She says she likes it, and she’s gained probably 10 pounds since we brought her there. We are thrilled because she is eating and she likes it. They do lunch outings once a month. Every day they have activities in the activity room; sometimes it will be bingo, sometimes it will be drawing or doing a little exercise thing, and she likes that. They do current events, and they seem to do a lot with playing music. (read less)

I was admitted to Skyline Healthcare Center, room 410, on November 17, 2020, following flap surgery on August 20, 2020, at the Santa Clara Valley Medical Center on my left trochanter to close a decubitus ulcer. I am a T-4 paraplegic, complete, paralyzed from the chest down with no function or sensation. I was using a Foley catheter and I have a colostomy. I was required to lay on my side or back for nine weeks following surgery to ensure that the surgery was successful. Following that, I was to start transferring into my wheelchair for 30 minutes a day, increasing the time I spent in my wheelchair every two days until I was able to tolerate three hours in my wheelchair without any skin redness. A series of poor care ensured: 1. Incision site wound was to be cleaned twice a day per surgeon’s instructions. Skyline has only one treatment nurse (wound care nurse), who was on site only five days a week (which five varied from week-to-week) and did not always clean my wound when she was on site. The wound care nurse said the floor nurse should clean the wound and the floor nurse said the treatment nurse should clean it. 2. I required a bed mattress that has rotating air pressure underneath my lower body to reduce pressure on the incision site. I was provided with an air mattress that had horizontal air cells that rotated air pressure. I did not become aware of this until I was able to sit up in bed, five weeks after being admitted to Skyline. This was not the type of mattress prescribed by my surgeon. 3. The mattress was too long for the bed, resulting in bunching of the mattress at the foot of the bad. A “new” mattress was brought in on October 10 which was no better than the existing mattress. It took maintenance workers two days to figure out how to lengthen the foot and head of the bed to accommodate the mattress. 4. The air mattress was non-functional when fully inflated and I requested to have my air mattress from home brought into the facility. A group of managers met, and I was told that I was not allowed to bring in my own mattress. The following day, the maintenance manager told me that the mattress could be brought in and he would clean it. Typical lack of coordination at Skyline. 5. Following surgery, I had a J-P drainage tube that allowed drainage to be suctioned out of the surgery site if the soft plastic ball was squeezed. Eventually the drain no longer worked and when I asked the nurse if it should be replaced, her response was, “We’re not a hospital and don’t have those supplies.” 6. I take Clonidine four times a day and a note on the computer underneath the medications states to take my blood pressure and not give me the medication if my blood pressure met a certain threshold. This was rarely done. 7. The blood pressure cuff was not cleaned between patients. 8. Half of Certified Nursing Assistants (CNAs) did not understand English well enough to perform some of the most basic tasks. I was repeating myself, pointing, making gestures with my hands, and any other method of communication. 9. I had to request medications that the nurses missed bringing into my room on a frequent basis. 10. Sore on right foot was discovered on October 5. It has not healed to date. 11. Urinary tract infection due to improper care of Foley catheter on October 29. 12. Most of the staff did not wear their employee badge where it could be seen, and if it could be seen, the print was small, and it was black text against a dark green background. Nurses and CNAs would typically come into the room and say, “I’m your CNA for tonight” and not tell me their name. I was moved to room 207A on November 12. 1. This was another room for three people which made performing routine tasks difficult. 2. Two patients already in the room were coughing consistently all day long. I told the nurse to get me out of the room because I did not know why they were coughing and if they were infectious. No response. 3. Call button was not working. A makeshift call button was installed at 5:30 PM, when the maintenance workers had to go home. 4. I had requested a new CPAP face mask cushion on the second day that I entered Skyline. I was told that I would have to pay for it. This item is covered by Medicare. I ordered a new cushion and paid for it out of pocket. On November 12, a respiratory therapist brought me a complete CPAP face mask. 5. Room 207 has a sliding glass door out onto a patio area that is designated for smokers. The glass door did not close all the way and I and my roommates were breathing in second-hand smoke. A skilled nursing facility should be a non-smoking campus, especially when the desires of the smokers override the health of non-smokers. 6. The sliding glass door was not sealed with tape until November 18, after I tracked down anyone I could to tell maintenance workers to seal the door. 7. I found out on November 12 that I was put into a unit for people with dementia. I am fully cognizant, and it did not occur to me that I was put in this intolerable situation. I had a roommate that talked to himself all day long. Patients were yelling in the hallway. 8. Two televisions were in the room, both located next to the third bed in the room, with the sound coming out of the televisions. I was constantly increasing the volume on the television so that I could hear it and my roommate would do the same. 9. On November 16, I initiated the process to go home as soon as was medically feasible because of the intolerable conditions in my room. 10. A typical night was dinner at 6:00 PM and then another three hours to brush my teeth, have my colostomy bag emptied (up to 1.5 hours after pushing the call button), and positioned to go to sleep. 11. Multiple CNAs would come into the room to answer my request for help and would tell me that the CNA was on break or helping other patients. CNAs would not help me if they were not assigned to me. 12. Shortage of CNAs and CNAs who knew how to empty my colostomy bag. 13. On November 13, my call light would not turn off. The solution was to turn off the call lights to all the rooms in the row of rooms that I was in. Big safety violation. I was given a small bell to ring if I needed help. 14. Continuous problem of no towels and/or wash cloths. No delivery of linens on Sunday because no showers were given on Sunday. 15. I gave the Director of Nursing, Jennifer; the administrator, Josephina; and the social services supervisor a list of complaints (see attached up to November 18) on November 19. The social services supervisor came to my room to acknowledge receipt of the list and agreed with my concerns but would not move me out of the room. She said, “This is good information for future patients.” 16. Patients were put in the hallway with no masks because they did not know any better. 17. I was discharged on November 26. My wallet was in a safe in the social services office. Because this date was a holiday, nobody could retrieve my wallet. I had to return the following day to retrieve my wallet. 18. I entered the facility with three prescription medications and two over the counter medications that were given to a nurse. When I retrieved my wallet, I asked the social worker for my medications. She said that the nurse on the unit I was in was a floating nurse and did not know where to look for my medications. I have not received my medications to date. 19. Nurses would consistently bring in my medications and then leave before I took the medications. This is poor nursing practice, if not a violation of nursing standards, even if I am cognizant and knew how to take the medications. (read less)

I think Almaden Health & Rehab Center is a good place. I don’t really have any complaints. My mother’s complaints would probably be that a lot of the staff doesn’t speak English very well and do not understand what she’s saying. When she says that she needs something, they touch everything to see what she’s talking about. I would say that the care she is receiving is good. The community seems very clean. I don’t think you can really help the food. When you’re on a certain kind of diet, it can be boring. (read less)

White Blossom Care Center is OK. They know how to do their jobs, and the quality of the work is performed as expected. The people are very nice. They have physical therapy as well as a medical team. The staff is very good. The food is OK but nothing fancy. There are activities available for people who want to participate in them. (read less)

Empress Care Center feels like you’re in a hospital and feels very institutional, so it’s not good. The director is super nice and friendly. It’s a much bigger facility, but typical rooms are three to a room for $7,500, and $9,000 for private. The shared room is just like a hospital, and the beds are just separated via curtains, so there’s no privacy. (read less)