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Vi At Palo Alto

600 Sand Hill Road, Palo Alto, CA 94304

(800) 558-0653 (Caring Family Advisor™)

4.63

(11 reviews)

Offers Nursing Homes, Assisted Living, Memory Care, and Continuing Care Communities

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Vi At Palo Alto
Vi At Palo Alto
  • Top rated on Caring.com

Palo Alto, California 94304


4.7

(11 reviews)


Bedroom Type

one bedroom apartment, three bedroom apartment, two bedroom apartment


Starting Price

$6,090/mo



Care Types

Nursing Homes, Assisted Living, Memory Care, Continuing Care Communities

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Vi At Palo Alto

Palo Alto, California 94304



Bedroom Type

one bedroom apartment, three bedroom apartment, two bedroom apartment


Starting Price

$6,090/mo



Care Types

Nursing Homes, Assisted Living, Memory Care, Continuing Care Communities

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The Forum at Rancho San Antonio

Cupertino, California 95014



Bedroom Type

studio


Starting Price

$9,990/mo



Care Types

Continuing Care Communities, Independent Living, Memory Care, Nursing Homes, Assisted Living

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Reviews of Vi At Palo Alto in Palo Alto, California

4.63

(11 reviews)

  • Facility

    5.0

  • Staff

    5.0

  • Food

    5.0

  • Activities

    5.0

  • Value

    5.0

Marjorie

5

October 22, 2021

I am a friend or relative of a current/past resident

I have a friend in Vi at Palo Alto. She has the best place in the whole community. It's almost a house on the bottom floor, and it has two gardens. She has a place that's like a terrace that goes out to the garden, and then the roadway at the side. I know a lot of different people in the Vi too, but she is the one that got the best deal. She publishes the newsletter for them. She's on the food committee, and the chef just loves her. He wants to put her on salary because she knows the place better than anybody. She's in independent living, and I think she's very happy with the people that take care of everything. Out of all the places I've been to, I think it's the most expensive. I think there are lots of activities. They provide a whole lot of activities under normal situations. They have beautiful grounds. It's like my friend has her own yard because she's on the lowest floor right next to this whole green area. It's very well-landscaped and beautiful. It's in very good shape. It's costly, but they put the money in for it to be beautiful. For me and my friend, it was close to the church we went to. It was also close to where we've lived and were brought up as kids. The hospital is right across the way in the Stanford shopping center area, so that's the one that's the closest to the doctors.

Provider Response

Thank you, Marjorie. We appreciate you taking the time to recognize Vi at Palo Alto.

D Yee

5

June 19, 2021

I visited this facility

I did an in-person tour at Vi at Palo Alto, but they couldn't let me have a meal there because of the Covid restrictions. No guests are allowed. I only had one tour. I saw the apartment, which is the main thing. I met some of the seniors walking around as I was touring. Everyone seemed very friendly and accommodating. As I walked down the hall and got to meet the people, they all wore masks (staff and people) and they are proud to say that 100% of the staff and 100% of the residents are all vaccinated. That is saying a lot to me. The beautiful thing is once you're in and you pay the entry fee, you're guaranteed the same price all the way up (even if you need the upper levels of care). The more individual care like the skilled nursing and beyond, you're provided all of that at a high quality service up to the time of death with that base price. The only thing that you would pay for is really your monthly payment, which will go up from 3 to 5% a year based on inflation. The other thing is that it's a great place for independent living without the headaches of homeownership. You're also close to all the restaurants and shopping, which is right across the street. You have the art, the music, the intellectual stimulations, the restaurants, the shopping and the hiking, all in one place. All in a nutshell. The staff members are all enthusiastic and very welcoming. The coverage covers one meal a day, but I understand the servings are pretty big. You're right across the street from all the supermarkets and wonderful food stores.

Phil

5

January 13, 2019

I visited this facility

Vi at Palo Alto was extremely high-end and high-priced. The staff did a good tour and explained everything. It was very professionally done. It's a little too stuffy and high class. They're appealing to Stanford professors. They had a very professional approach. They have lots of facilities, travels, and tours and lots of activities. The sales guy that I talked to was very professional. The facilities are beautiful, very well-maintained, and well-designed.

Provider Response

Thank you for your review Phil. We’re especially grateful for the kind words about our staff, the service and our recent renovation to the Vi at Palo Alto. We understand that Vi is not the right choice for everyone. We do offer a variety of floor plan and entrance fee options to help fit your need. We like to think Vi offers that little something that other senior living places don’t. Should you have any questions, please feel free to email directly and we can talk in more detail. John Koselak, Executive Director, Vi at Palo Alto.

Peter T.

5

February 29, 2016

I visited this facility

Of all the places that we visited, Vi at Palo Alto was the most expensive and the nicest. They had nice rooms with lots of lights. They had nice facilities available for the residents. It was close to Stanford. The parking and valet services were also superb. However, what I did not like was you had to make a reservation for dinner.

Sara J

5

December 30, 2015

I am/was a resident of this facility

The Vi is a continuing care community, but I can speak only to the Skilled Nursing portion. I was there for a month for rehab after surgery at Stanford. It was excellent! My mom was in a good one on the East Coast, and I was her caregiver and there A LOT so have familiarity with them. The ratio of CNAs to patients at the Vi was much more favorable than what I was used to with Mom's. When I pressed the call button, someone usually answered within a minute, and a CNA or nurse would be in momentarily. They were uniformly caring and competent. The Vi contracts for the OTs and PTs - and I had excellent ones! There was only one substitute PT I didn't care for, but didn't have to see him again. The facility is very attractive, with many outdoor areas (my room looked out at a small courtyard). The Skilled Nursing rooms are smaller than Mom's was, that's my only nit-picky complaint. The food was above average for institutional food. Overall, can highly recommend their Skilled Nursing.

Kay47

5

December 10, 2015

I visited this facility

Vi was five stars. I had my spine fused, so I was there for rehab. The staff was outstanding, and the food was wonderful; you order from a menu and get exactly what you want and nothing of what you don't want. After three days at Stamford Hospital, I was moved there, but my insurance only covered the first 20 days, so I had to move or it would have cost me $5,000 a day, and I couldn't afford that. This place is for very wealthy people; their one-bedroom apartments start at $1M. I had physical therapy and occupational therapy, then we went over to assisted living to sing or participate in as many activities as we were able to. They were absolutely wonderful. The place was just spotlessly clean, and they were kind and caring people. I just cannot recommend this place enough. If I could afford it in 20 years, I would move there.

Robert76260450

4

September 26, 2013

I visited this facility

The facility was clean and had no smell. The staff was fine and accommodating. They had an automobile that brought them to the doctors. They had a beauty shop. I thought it was a fine place to go to and I would recommend them to others.

Martin 1

5

September 26, 2012

I visited this facility

The Vi is beautiful, it's wonderful, and elegant. Beautiful swimming pools, tennis courts, it's extremely attractive. If it's me by myself I would be living there. The rooms were big and lovely. I have no criticisms of the place, I thought it was just beautiful. The service, the waitress and the food that we had there are very elegant, I have no complaints. I had dinner with them. The food was very excellent. The problem was my partner, the person I would be sharing a residence with is a vegan. We inquired about that, but they said that they don't provide special diets for diabetics or gluten-free diet. But he's a vegan, and they prepared a special dish for him. They don't have special vegan diet. So that's the big problem. If it weren't for that I would move in right away.

Sonof

5

September 6, 2011

I am a friend or relative of a resident

The Vi (formerly Classic Residence by Hyatt) is an outstanding facility. Of course it's beautiful, well-appointed and staffed. The residents are interesting and friendly and there is a schedule of events that keep people active and involved. The dining facilities are attractive and the food is good. The location, across the street from Stanford University and the Stanford shopping center, is convenient.

DarioCake

4

June 23, 2011

I visited this facility

I was there as a "tourist" guided by a staff member of the Vi at Palo Alto.One thing that I can't forget is, that everyoe was very friendly. Even the staff members. The atmosphere was a little quiet and also sad. What surprised me the most was, that this "dark" atmosphere seemed to be normal and people get used to live with it, They were all happy, like a big family. At some places the Vi at Palo Alto was very luxuary (Decorations etc.) which is needed in Silicon Valley, which is one of the richest areas of the United States. I give the Vi at Palo Palto not the full 5 stars because of the unpleasant athmosphere at some places. All in all I enjoyed my trip there :)

SOLANA

3

June 10, 2011

Visited this facility

The reason I gave the overall facility a "3" instead of a "2" is because of the following: Individually there were some great professionals, in particular the physical and occupational therapists were excellent as well as well as some staff members. The facility if beautiful the food is "5*. What was not satisfactory was the therapy facilities-which were meager - especially in light of the beautiful dining/grand piano room, etc. The staff while individually acceptable did not work as a team. I saw a great amount of delegation to the CNA's and the therapists when the nurses should have been involved. I had to remind the nurses of my meds, my need for my CPR machine, my need for my icing machine (at first I was told they did not operate -then when my doctor informed them to do so it was set up for me), I felt I needed to manage my care when I was in pain, fainting, vomiting, on medication and clearly not at my best. I have since had other rehab experiences to compare the Vi "tier level 1 to a 2nd level tier rehab. This facility although not as beautiful nor the food as gourmet was remarkable. The professionalism of the staff which clearly worked as a team, the facilities for therapy were exceptional, the nurses and the CNA's worked together - no caste system, the physical and occupation therapists were exemplary, I did not have to remind staff for meds or therapy treatment or to hook up any of the devices used for treatment. They followed through with requests, not having to ask over and over again. I do not mean to sound negative on the Vi...like I mentioned there are many good individuals especially the therapists. This is simply my comparison of the care I received at the 2nd facility. I'm ready to go home and feel that I have been provided the resources I need for follow up therapy and care.

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Costs for Vi At Palo Alto in Palo Alto, California

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$11,846

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$12,704

Starting Price

Continuing Care Communities

Continuing care retirement communities (CCRCs) are multi-level care facilities that combine residential accommodations with health services for older adults. The goal of a CCRC is to allow residents to receive the appropriate level of care across a continuum, from independent living to assisted living to skilled nursing care, as their health status changes and without having to move out of the retirement community.

$6,090

Starting Price

Services and Amenities of Vi At Palo Alto in Palo Alto, California

Costs

  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • 3-bedroom apartments
  • Housing Extra: 1 BR plus den, 2 BR plus den

Dining options

  • In Room Kitchens
  • Dining Extra: Savor an array of culinary creations prepared under the supervision of Executive Chef Dean La Russa. Chef La Russa has received customized training provided by The Culinary Institute of America on nutrition, healthy cooking and baking techniques, flavor d

Medicare

  • Health

    5.0

  • Overall

    5.0

  • Quality

    5.0

  • Staff

    5.0

Medicare Provider Number: 555835
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Vi At Palo Alto in Palo Alto, California

Located in the heart of Silicon Valley California, Vi at Palo Alto is a Life Plan community, also known as a continuing care retirement community (CCRC), situated on 23 lush acres. Our assisted and independent living community offers a wide array of amenities and benefits to residents. With its extensive services and amenities, care options, award-winning interiors and fine-dining, Vi at Palo Alto offers the finest in retirement living. Our retirement community is geared towards the desires of residents to provide an enjoyable, inspiring, and educational environment.

Some of the unique benefits you can expect with Vi at Palo Alto include and are not limited to:

  • Dedicated staff from our chefs, nursing, housekeeping, and more
  • On site Assisted living, Memory Support, and Skilled Nursing facilities
  • Social spaces and welcoming residents, from our community gardens, bar, card rooms, billiards, community activities and more, you���ll meet and enjoy plenty of friendly residents to enjoy amenities with
  • Scheduled maintenance and repairs for your home
  • Weekly light housekeeping of your home
  • Weekly laundering of linens
  • Seasonal menus and nightly specials developed by our culinary team
  • Casual, bistro-style, and fine dining restaurants with table service
  • 24-hour valet parking services in our heated garage for your vehicle
  • Scheduled transportation for shopping, outings, and appointments
  • Front desk staffed 24 hours a day to welcome residents, register guests, and accept deliveries
  • Reading areas stocked with current magazines and best-selling books
  • Gardens and landscaped walkways
  • Wellness Center staffed 7 days a week by a registered nurse available for immunizations and confidential health consultation
  • Fitness equipment including treadmills, rowing machines, recumbent bicycles, NuStep�� cross training machines, air-resistance weight machines, and free weights for strength training and cardio fitness
  • Heated salt-filtered indoor pool for lap swimming, instructor-led aqua fitness classes, and relaxation
  • Pets welcomed (up to 35 lbs.)

The benefits and amenities of living at Vi at Palo Alto go beyond our community as well. Visit the attractions of the San Francisco area with our convenient valet parking and shuttle services. Just a few activities include experiencing the enticing music of the San Francisco Symphony, challenging your golf skills at nearby the golf courses, visiting Napa Valley and Wine Country, and much more.

When you live at Vi at Palo Alto, you live in a welcoming environment intertwined with upscale service, care, and amenities.

How it works

Vi at Palo Alto offers two different pricing options, depending on the percentage of repayment. Your entrance fee and monthly fee pay for your apartment home, as well as access to our onsite continuum of care. The entrance fee is a one-time fee paid when you move into the community, and is based on the floor plan and repayment option you choose. Additionally, your monthly fees ��� which are directly tied to the floor plan you choose ��� also cover a range of services including: maintenance of your home, housekeeping, dining, transportation, and more. Should you move or need to access the care center, your independent living monthly fees will not increase, aside from community wide increases, the cost of additional meals and ancillary items as needed.

About Vi

For more than 30 years, Vi has been enriching the lives of seniors. The Vi family of companies includes 10 Life Plan Communities, also known as Continuing Care Retirement Communities (CCRCs), across the United States. Since 1987, Vi has owned and operated residential communities for older adults, we work toward providing quality environments, services and programs to enrich the lives of those we serve.

Map of Vi At Palo Alto

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