CARING STARS WINNER
4600 El Camino Real STE 211, Los Altos, CA 94022
4.9
(38 reviews)
"My 91 year-old mother needed caregiving assistance with medication, bathing, dressing and other activities of daily life. Starlight Caregivers came recommended to us from multiple sources, including a local senior agency, medical clinic, and three former clients. Their online recommendations set them a step above from their competitors. Duanni, the President and CEO, is a powerhouse former Business Development Manager (AMD), active in philanthropic organizations including the Rotary Club, Mentor Tutor Connection and Los Altos Chamber of Commerce. Her caregiver managers, Frances, Angel, Alejandro, and Samantha--driven and energetic--dealt with questions and needs in a caring, responsive and prompt manner. They communicate, accommodate, and listen, with customers coming first. Starlight hires only about 5% of applicants, most being certified nurse assistants or certified home health aides. They train and test them (required) regularly, and try to match personalities and styles to their clients. In one case, a caregiver that didn't seem to be a good personality match was quickly replaced. My mother and I have nothing but praise and appreciation for this agency, with their "can do" attitude, reliability and integrity. They are your "go to" for high quality caregiving."
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