StarLight CareGivers, Inc.

I'm a member of Avenidas Village. It is a membership organization that is designed to help seniors age in their homes. One of the things they do is construct a vendor list. I knew I was going to have an operation and that I live alone and I would need some care. I talked to them about who they would recommend and they gave me 3 names of providers and one of them was Starlight. I talked with Starlight and I went with them. I decided to hire them because they spent quite a bit of time with me on the telephone explaining to me how they operate; what their policies are; how they source their caregivers; how they check them out and make sure that they are qualified. They have 12 different things that they have to verify before they hire somebody. They told me that they hire maybe 5% of the total number of applicants because they just exactly want the right people. With further interest on my part, they came out to assess my home to see if we were appropriate for them. In that process, I talked to them and saw the material they provide for their clients. I was just impressed with the thoroughness and the organization. I had a very strong sense that they know what they're doing. I've only had two separate people. One caregiver in particular is absolutely excellent. The second one was also good. What made the first one excellent is that she's capable, competent and at the same time she pays attention to what is said to her. She anticipates what's needed but she doesn't force it on you. It's just all a very smooth and seamless relationship and she was not at all possessive of her way.

Starlight Caregivers are extremely professional, helpful and sympathetic to our needs specially when we were going through hospice care for my grandmother . They were very resourceful . They were able to provide us with few documents like proof of insurance and coverage. In a very professional manner, they were telling us they really carefully screen their employees and that gave us a lot of comfort. They highly specialized in bilingual service specially Chinese elderly and that was definitely something that we desperately needed for my grandmother because she didn't speak English After her passing days, they still followed up with us and see how the family was doing and provided us with resources to help cope us with the loss. I very much feel that they were part of our family.

They have the most personable care. The owner of StartLight really paid attention to my mother and that’s really a big help. The caregiver named Amber is really a good fit for my mom. Through the interview process that we had with the owner, she really narrowed it down to what my mom’s likes and dislikes were. She did a great job in matching the caregiver with my mother. Amber is a very caring person, respectful, calm, and listens to what my mom’s needs are.

I give Starlight a very high recommendation. They were very conscientious about providing care for my husband. They provided the right kind of person for him. They were congenial, loving and thoughtful. They were so engaged with him. They walked with him, read to him and played games with him. My husband was well cared for.