Palo Alto’s senior community makes up a fifth of its 70,000 residents and offers social opportunities, age-friendly resources and year-round comfort. This affluent city is one of the safest in California, with low violent and property crime rates, and it’s near excellent medical facilities, such as Redwood City Medical Center and Sequoia Hospital, both of which are about 5 miles away in Redwood City. Palo Alto has several home care agencies to meet the needs of its growing senior community. These agencies charge approximately $6,864 per month for nonmedical services, including help with daily personal care tasks, meal preparation and medication reminders. Home care agencies don’t provide skilled nursing services, such as medical monitoring, occupational therapy and medication administration. Seniors seeking these services may consider home health care.
Below we’ve compiled a comprehensive directory of every home care provider in Palo Alto– complete with services offered and reviews from families who’ve actually used the service. In addition to our in-depth provider listings, we’ve compiled resources to help seniors and their families to access all the tools they need to age in place safely and gracefully.
Directory of Home Care Services in Palo Alto, CA
230 S California Avenue Suite 200, Palo Alto, CA, 94306
They’ve had one caregiver that has been understanding what’s required. Consistency of having the same person here.
I like that the owner takes personal pride in getting things right.
They’ve had one caregiver that has been understanding what’s required. Consistency of having the same person here.
I like that the owner takes personal pride in getting things right.
2155 S. Bascom Ave. Suite 116, Campbell, CA, 95008
Family Matters located someone to stay with me at home after I had hip surgery. My caregiver was on time, helpful, kind and I would recommend her to anyone. Family Matters was helpful in finding help
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Family Matters located someone to stay with me at home after I had hip surgery. My caregiver was on time, helpful, kind and I would recommend her to anyone. Family Matters was helpful in finding help for me and were flexible in meeting my needs as they changed. I would definitely recommend them to anyone looking for temporary help at home. Thanks, Family Matters!
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Family Matters located someone to stay with me at home after I had hip surgery. My caregiver was on time, helpful, kind and I would recommend her to anyone. Family Matters was helpful in finding help
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Family Matters located someone to stay with me at home after I had hip surgery. My caregiver was on time, helpful, kind and I would recommend her to anyone. Family Matters was helpful in finding help for me and were flexible in meeting my needs as they changed. I would definitely recommend them to anyone looking for temporary help at home. Thanks, Family Matters!
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4600 El Camino Real STE 211, Los Altos, CA, 94022
For a year a member of our family was seriously ill with cancer. StarLight started helping us at nights and on the days when the family had to attend other errands. We ended up putting them on a regu
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For a year a member of our family was seriously ill with cancer. StarLight started helping us at nights and on the days when the family had to attend other errands. We ended up putting them on a regular schedule for about a year and they never left us high and dry. If we needed schedule change, the management team was very responsive. We owe them so much for the good care they gave us.
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For a year a member of our family was seriously ill with cancer. StarLight started helping us at nights and on the days when the family had to attend other errands. We ended up putting them on a regu
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For a year a member of our family was seriously ill with cancer. StarLight started helping us at nights and on the days when the family had to attend other errands. We ended up putting them on a regular schedule for about a year and they never left us high and dry. If we needed schedule change, the management team was very responsive. We owe them so much for the good care they gave us.
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7567 Amador Valley Blvd., Suite 203, Dublin, CA, 94568
Care Plus providers took awesome care if my 90 year old Father. The communication from the office was always on spot. Dad really liked his caregiver and felt safe in her hands. They are a 5 star plus
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Care Plus providers took awesome care if my 90 year old Father. The communication from the office was always on spot. Dad really liked his caregiver and felt safe in her hands. They are a 5 star plus rating. I highly recommend this company for your caregiver needs.
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Care Plus providers took awesome care if my 90 year old Father. The communication from the office was always on spot. Dad really liked his caregiver and felt safe in her hands. They are a 5 star plus
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Care Plus providers took awesome care if my 90 year old Father. The communication from the office was always on spot. Dad really liked his caregiver and felt safe in her hands. They are a 5 star plus rating. I highly recommend this company for your caregiver needs.
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1675 Scott Blvd, Ste A, Santa Clara, CA, 95050
We have, my wife Bonnie and I, been contracted to Essential Care since August 2020, are ongoing clients, and are very satisfied with the services received. Any problems with cover have been rapidly
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We have, my wife Bonnie and I, been contracted to Essential Care since August 2020, are ongoing clients, and are very satisfied with the services received. Any problems with cover have been rapidly resolved and all the Caregivers have been kind, considerate and efficient. We are Seniors each with our own health issues, and had experienced care from previous Agencies which did not come up to our desired standards. This is not the case with Donna and her staff who have our complete trust.
Peter Ashurst MD, FRCP.”
Regards Peter and Bonnie
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We have, my wife Bonnie and I, been contracted to Essential Care since August 2020, are ongoing clients, and are very satisfied with the services received. Any problems with cover have been rapidly
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We have, my wife Bonnie and I, been contracted to Essential Care since August 2020, are ongoing clients, and are very satisfied with the services received. Any problems with cover have been rapidly resolved and all the Caregivers have been kind, considerate and efficient. We are Seniors each with our own health issues, and had experienced care from previous Agencies which did not come up to our desired standards. This is not the case with Donna and her staff who have our complete trust.
Peter Ashurst MD, FRCP.”
Regards Peter and Bonnie
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901 Campisi Way, Campbell, CA, 95008
We are current clients of Kindred for almost 2 yrs for my Mom & they have been beyond fantastic! She has 2 caregivers 7days/week as well as PT, OT & RN services. The team is absolutely incre
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We are current clients of Kindred for almost 2 yrs for my Mom & they have been beyond fantastic! She has 2 caregivers 7days/week as well as PT, OT & RN services. The team is absolutely incredible & the caregivers are like part of our family now. It took a bit of time to find these stable, wonderful caregivers because my Mom can be a challenge but the hardworking staff (Wendy, Shayna & Joseph) never gave up. It’s been very helpful to have all care under one roof & has been very helpful for my Mom. The caregivers have been nothing less than outstanding, caring, offer excellent communication & they are my lifeline to my Mom as I live out of state. Thank you Kindred for caring & we are so grateful for you all!
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We are current clients of Kindred for almost 2 yrs for my Mom & they have been beyond fantastic! She has 2 caregivers 7days/week as well as PT, OT & RN services. The team is absolutely incre
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We are current clients of Kindred for almost 2 yrs for my Mom & they have been beyond fantastic! She has 2 caregivers 7days/week as well as PT, OT & RN services. The team is absolutely incredible & the caregivers are like part of our family now. It took a bit of time to find these stable, wonderful caregivers because my Mom can be a challenge but the hardworking staff (Wendy, Shayna & Joseph) never gave up. It’s been very helpful to have all care under one roof & has been very helpful for my Mom. The caregivers have been nothing less than outstanding, caring, offer excellent communication & they are my lifeline to my Mom as I live out of state. Thank you Kindred for caring & we are so grateful for you all!
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26236 Industrial Blvd, Hayward, CA, 94545
While I was out-of-state on a long planned vacation my mother experienced some life changing situation requiring around the clock home care. I contacted Best Home Care and I was very pleased with the
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While I was out-of-state on a long planned vacation my mother experienced some life changing situation requiring around the clock home care. I contacted Best Home Care and I was very pleased with the immediate temporary solution that Mike was able to provide. He quickly put together a group of very caring and supportive workers who professionally met the needs of my mother.. The only need that was not met was the inability of her providers to provide any transportation, although, they readily accompanied my mother to her doctors.
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While I was out-of-state on a long planned vacation my mother experienced some life changing situation requiring around the clock home care. I contacted Best Home Care and I was very pleased with the
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While I was out-of-state on a long planned vacation my mother experienced some life changing situation requiring around the clock home care. I contacted Best Home Care and I was very pleased with the immediate temporary solution that Mike was able to provide. He quickly put together a group of very caring and supportive workers who professionally met the needs of my mother.. The only need that was not met was the inability of her providers to provide any transportation, although, they readily accompanied my mother to her doctors.
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1006 Stewart Dr, Suite A100, Mountain View, CA, 94085
Our family has been utilizing Home Instead for the care of our mother for many years now. We have found Home Instead to be consistently very responsive to our needs & always reliable. Their staff
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Our family has been utilizing Home Instead for the care of our mother for many years now. We have found Home Instead to be consistently very responsive to our needs & always reliable. Their staff goes "above & beyond" to ensure caregiving schedule is covered & our needs are met. Special thanks to the Care Manager, Amy, for being so conscientious & providing such detailed monthly progress reports on our mother!
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Our family has been utilizing Home Instead for the care of our mother for many years now. We have found Home Instead to be consistently very responsive to our needs & always reliable. Their staff
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Our family has been utilizing Home Instead for the care of our mother for many years now. We have found Home Instead to be consistently very responsive to our needs & always reliable. Their staff goes "above & beyond" to ensure caregiving schedule is covered & our needs are met. Special thanks to the Care Manager, Amy, for being so conscientious & providing such detailed monthly progress reports on our mother!
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36 42nd Avenue, San Mateo, CA, 94403
I chose Senior Helpers of San Francisco and the Peninsula for my husband and they’re really good. I am very pleased. The communication is excellent and the caregivers are very good. The scheduling was
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I chose Senior Helpers of San Francisco and the Peninsula for my husband and they’re really good. I am very pleased. The communication is excellent and the caregivers are very good. The scheduling was perfect and they accommodated what I needed. They helped me out (even at the last minute). They made sure my husband was fed, helped him in the bathroom, and made sure he took his medication. The minute that I put in my request they were on top of it, set up a meeting, and arrived on time. The person-in-charge from the agency did not only come out and meet with me personally, but he also followed up the next day to be sure everything was in order. He made sure that I was expecting them on their first day. One day we had to switch to a new person so the person-in-charge came with them because I couldn’t be there. It was just excellent service.
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I chose Senior Helpers of San Francisco and the Peninsula for my husband and they’re really good. I am very pleased. The communication is excellent and the caregivers are very good. The scheduling was
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I chose Senior Helpers of San Francisco and the Peninsula for my husband and they’re really good. I am very pleased. The communication is excellent and the caregivers are very good. The scheduling was perfect and they accommodated what I needed. They helped me out (even at the last minute). They made sure my husband was fed, helped him in the bathroom, and made sure he took his medication. The minute that I put in my request they were on top of it, set up a meeting, and arrived on time. The person-in-charge from the agency did not only come out and meet with me personally, but he also followed up the next day to be sure everything was in order. He made sure that I was expecting them on their first day. One day we had to switch to a new person so the person-in-charge came with them because I couldn’t be there. It was just excellent service.
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890 Santa Cruz Ave, Menlo Park, CA, 94025
Care Indeed was wonderful. They were quick, we got sent the right people, and it was a great experience. We used them for 2 weeks. They helped my friend in bathing, they came every day, and everything
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Care Indeed was wonderful. They were quick, we got sent the right people, and it was a great experience. We used them for 2 weeks. They helped my friend in bathing, they came every day, and everything was perfect. I would recommend them.
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Care Indeed was wonderful. They were quick, we got sent the right people, and it was a great experience. We used them for 2 weeks. They helped my friend in bathing, they came every day, and everything
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Care Indeed was wonderful. They were quick, we got sent the right people, and it was a great experience. We used them for 2 weeks. They helped my friend in bathing, they came every day, and everything was perfect. I would recommend them.
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295 89th Street Suite 107, Daly City, CA, 94105
We have been using their home care services for over 2 years in the care of my wife. Two shifts of 3 hours in the morning to get her cleaned up, dressed , and fed along with some exercises . Then th
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We have been using their home care services for over 2 years in the care of my wife. Two shifts of 3 hours in the morning to get her cleaned up, dressed , and fed along with some exercises . Then the reverse of 3 hours in the evening to get her ready for bed. My wife is wheel chair bound so she needs attention by our home care takers during these hours to prevent muscle atrophy. They are very caring people. During the course of the seven days we have several different caretakers and we find them all to be competent and caring. I highly recommend them for any one in need.
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We have been using their home care services for over 2 years in the care of my wife. Two shifts of 3 hours in the morning to get her cleaned up, dressed , and fed along with some exercises . Then th
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We have been using their home care services for over 2 years in the care of my wife. Two shifts of 3 hours in the morning to get her cleaned up, dressed , and fed along with some exercises . Then the reverse of 3 hours in the evening to get her ready for bed. My wife is wheel chair bound so she needs attention by our home care takers during these hours to prevent muscle atrophy. They are very caring people. During the course of the seven days we have several different caretakers and we find them all to be competent and caring. I highly recommend them for any one in need.
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1455 El Camino Real, Belmont, CA, 94002
We ended up hiring Companion Care Services, and we had a positive experience with them. The owner was very compassionate, caring, and asked really good questions because we were new to this and didn’t
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We ended up hiring Companion Care Services, and we had a positive experience with them. The owner was very compassionate, caring, and asked really good questions because we were new to this and didn’t know what questions to ask. She interacted with my mother, asked her directly, and did not ignore her. She chose a caregiver for us who was excellent, and has been there for over a month now. My mother liked her very much. She comes in 20 hours a week — 5 days a week, 4 hours a day. The owner gave enough feedback about how things were going and what happened that week. I felt like there’s a lot of interaction between Companion Care and the rest of the family. It has worked out really well.
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We ended up hiring Companion Care Services, and we had a positive experience with them. The owner was very compassionate, caring, and asked really good questions because we were new to this and didn’t
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We ended up hiring Companion Care Services, and we had a positive experience with them. The owner was very compassionate, caring, and asked really good questions because we were new to this and didn’t know what questions to ask. She interacted with my mother, asked her directly, and did not ignore her. She chose a caregiver for us who was excellent, and has been there for over a month now. My mother liked her very much. She comes in 20 hours a week — 5 days a week, 4 hours a day. The owner gave enough feedback about how things were going and what happened that week. I felt like there’s a lot of interaction between Companion Care and the rest of the family. It has worked out really well.
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37600 Central Ct. | Suite# 201, Newark, CA, 94560
Certified Care Solutions, LLC is an in-home care provider serving Newark, California and the surrounding area. Certified Care Solutions, LLC offers non-medical services in the home, such as meal prepa
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Certified Care Solutions, LLC is an in-home care provider serving Newark, California and the surrounding area. Certified Care Solutions, LLC offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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Certified Care Solutions, LLC is an in-home care provider serving Newark, California and the surrounding area. Certified Care Solutions, LLC offers non-medical services in the home, such as meal prepa
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Certified Care Solutions, LLC is an in-home care provider serving Newark, California and the surrounding area. Certified Care Solutions, LLC offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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830 Stewart Dr # 214, Sunnyvale, CA, 94085
We were in a tough situation and needed caregivers for my dad on very short notice. He needed pretty involved care since he had later stage Parkinsons. Their team was able to work with all of our requ
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We were in a tough situation and needed caregivers for my dad on very short notice. He needed pretty involved care since he had later stage Parkinsons. Their team was able to work with all of our requests and matched us with a caregiver in less than a day. The caregiver even had great advice for us when we were looking for different treatments for his sore. We would highly recommend Polaris to anyone in need of a caregiver
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We were in a tough situation and needed caregivers for my dad on very short notice. He needed pretty involved care since he had later stage Parkinsons. Their team was able to work with all of our requ
… (read more)
We were in a tough situation and needed caregivers for my dad on very short notice. He needed pretty involved care since he had later stage Parkinsons. Their team was able to work with all of our requests and matched us with a caregiver in less than a day. The caregiver even had great advice for us when we were looking for different treatments for his sore. We would highly recommend Polaris to anyone in need of a caregiver
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1066 Saratoga Ave , San Jose, CA, 95117
My parents are using FirstLight Home Care Silicon Valley. They’ve helped us on and off for the last month. They’ve been great and very flexible in terms of timing and working with my parents. They’ve
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My parents are using FirstLight Home Care Silicon Valley. They’ve helped us on and off for the last month. They’ve been great and very flexible in terms of timing and working with my parents. They’ve been very good. They’re providing transportation services and some limited care services at this point. The caregiver has been really helpful and good. They come about once a week and as needed, and the billing and the scheduling have been fine. The fact is that with most in-home care services, the caregivers come regularly, and I appreciate that FirstLight has been flexible with my parents’ schedule.
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My parents are using FirstLight Home Care Silicon Valley. They’ve helped us on and off for the last month. They’ve been great and very flexible in terms of timing and working with my parents. They’ve
… (read more)
My parents are using FirstLight Home Care Silicon Valley. They’ve helped us on and off for the last month. They’ve been great and very flexible in terms of timing and working with my parents. They’ve been very good. They’re providing transportation services and some limited care services at this point. The caregiver has been really helpful and good. They come about once a week and as needed, and the billing and the scheduling have been fine. The fact is that with most in-home care services, the caregivers come regularly, and I appreciate that FirstLight has been flexible with my parents’ schedule.
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1568 Meridian Avenue, San Jose, CA, 95125
hi,
my name is roger and my wife is dot. i am a new client with familiar surroundings homecare.
i!d like to say thankyou for the good care that jeffery has been giving me. he is an excelle
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hi,
my name is roger and my wife is dot. i am a new client with familiar surroundings homecare.
i!d like to say thankyou for the good care that jeffery has been giving me. he is an excellent caregiver and we appreciate him very much.
thanks again mike, laura, and staff.
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hi,
my name is roger and my wife is dot. i am a new client with familiar surroundings homecare.
i!d like to say thankyou for the good care that jeffery has been giving me. he is an excelle
… (read more)
hi,
my name is roger and my wife is dot. i am a new client with familiar surroundings homecare.
i!d like to say thankyou for the good care that jeffery has been giving me. he is an excellent caregiver and we appreciate him very much.
thanks again mike, laura, and staff.
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2110 Omega Rd #C , San Ramon, CA, 94583
3875 Bohannon Dr #2606, Suite 119, Menlo Park, CA, 94026
363 El Camino Real # 215, South San Francisco, CA, 94080
Specialized care for clients with Alzheimer’s, dementia, and diabetes
Hospice care, pain control and management care
Transportation for doctor’s appointments, and traveling escort
Daily activities
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Specialized care for clients with Alzheimer’s, dementia, and diabetes
Hospice care, pain control and management care
Transportation for doctor’s appointments, and traveling escort
Daily activities such as: grooming, bathing, toileting, dressing, walking, grocery shopping, meal preparation, light housekeeping, and laundry
24-hour on-call Registered Nurse
Medication deliveries to patient’s
Free assessments by a RN
Food grocery pickup
On-going care management by a Registered Nurse at no extra charge
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Specialized care for clients with Alzheimer’s, dementia, and diabetes
Hospice care, pain control and management care
Transportation for doctor’s appointments, and traveling escort
Daily activities
… (read more)
Specialized care for clients with Alzheimer’s, dementia, and diabetes
Hospice care, pain control and management care
Transportation for doctor’s appointments, and traveling escort
Daily activities such as: grooming, bathing, toileting, dressing, walking, grocery shopping, meal preparation, light housekeeping, and laundry
24-hour on-call Registered Nurse
Medication deliveries to patient’s
Free assessments by a RN
Food grocery pickup
On-going care management by a Registered Nurse at no extra charge
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3001 Winchester Blvd, Suite 6, Campbell, CA, 95008
Paying for Home Care in Palo Alto, CA
The Cost of Home Care in Palo Alto, CA
The Genworth 2021 Cost of Care Survey doesn’t include long-term care cost data for Palo Alto, but it estimates local care costs based on rates in nearby San Francisco. On average, home care rates in Palo Alto are projected at $6,864 per month, which is well above state and national averages. Nearly all surveyed cities in the surrounding area have lower care costs, including Napa, where fees are about $400 less per month at $6,435. In Vallejo, rates are about $900 cheaper than in Palo Alto, and in Stockton, care costs are about $1,400 less at $5,482.
The Cost of Home Care vs. Other Senior Care Options in Palo Alto, CA
In Palo Alto, home care agencies charge $6,864 per month for companion and personal care services. Home health care agencies provide these services along with skilled nursing and charge nearly $300 more per month. Seniors seeking more affordable care may consider adult day health care, which is several thousand dollars cheaper than home care, or assisted living, which costs about $500 less per month. Nursing home care is more expensive than home care at $11,566 monthly.
Nursing Home Care (semiprivate room)
Note: Data for Palo Alto was unavailable, so data for the nearest city, San Francisco, was used instead.
Financial Assistance for Home Care in Palo Alto, CA
Given the high cost of in-home care, many people use one or more forms of financial assistance to cover the expenses. Below, we explain some of the most common sources of financial help for paying for in-home care. If none of these options are available to you, you can reach out to your Area Agency on Aging or Aging and Disability Resource Center to learn about local resources.
- Long-Term Care Insurance: Long-term care insurance covers expenses related to senior care, including in-home care. Depending on the policy type, beneficiaries may receive a cash payment to use towards long-term care or reimbursement for qualifying long-term care expenses. Note that there are limitations- typically a maximum benefit of $150 per day- and exact coverage terms vary depending on the exact policy, so always check the details.
- Medicare: Medicare does not cover in-home care because it is classified as custodial, or non-medical, care. However, some Medicare Advantage and Medicare Supplement plans, which offer expanded benefits, may cover in-home custodial care.
- Medicaid: Medicaid coverage of in-home care varies between different states because it is not a federally mandated benefit. Currently, all states cover some in-home care either through their standard Medicaid or a waiver program. The specific coverage rules are set individually by each state.
- Veterans’ Benefits: The Aid and Attendance benefit is a monthly cash payment that beneficiaries can use to pay for senior care, including in-home care services. To qualify for A&A, Veterans must already receive the VA pension and meet several additional requirements, including needing assistance with the activities of daily living. Contact the Department of Veterans Affairs to learn more.
- Reverse Mortgages: Home Equity Conversion Mortgages (HECMs) are federally insured loans that are available to homeowners age 62 and over. Reverse mortgages allow you to access a portion of your home’s equity in cash, tax free. Many seniors use reverse mortgages to finance their care expenses, including in-home care. Note that although there are no monthly payments due on reverse mortgage loans, borrowers do have to repay the loan once the last surviving homeowner passes away, moves, or sells the home.
Palo Alto Home Care Resources
Home care services are only one of the pieces needed for seniors to gracefully age in place. There are many services and programs that are low-cost or free, that enable seniors to enjoy an independent lifestyle in the comfort of their own home, such as help with home modifications, meal delivery services, and more. Below, we’ve compiled a few of the most helpful resources in Palo Alto:
Address: 250 Hamilton Ave., Palo Alto, CA 94301
Phone Number: (650) 329-2333
Senior citizens who earn no more than 50% of the area median income or who have a medical condition that requires increased energy use for climate controls or medical equipment may qualify for a 25% discount on their gas and electric bills and a 20% discount on wastewater fees. For a one-person household, applicants must earn no more than $36,300 per year. Seniors who are claiming a medical need must provide a certification from a physician. Individuals who need one-time emergency assistance can apply for help from the city through ProjectPLEDGE.
Address: 353 W. Julian, San Jose, CA 95110
Phone Number: (408) 975-4860
Adults who are unable to shop for groceries or prepare their own meals due to a physical limitation or isolation may sign up for Meals on Wheels or congregate meals offered by the Senior Nutrition Program. In 2019, the State Clara Department of Social Services served 1.2 million hot meals to local seniors. Individuals who are unable to visit congregate dining sites may qualify for home-delivered Meals on Wheels provided by Sourcewise or The Health Trust. A nominal contribution is expected although financial assistance is available to low-income residents.
Address: 25 Churchill Ave., Palo Alto, CA 94306
Phone Number: (650) 329-3980
Seniors who live in Santa Clara County may qualify for an exemption that eliminates parcel taxes that are used to support the school system. The Palo Alto Unified School District is one of 23 school systems in the county that offers this exemption. Homeowners who are 65 or older, have a disability or receive SSI may qualify. Since the exemption began in 2001, it has saved local taxpayers more than $15 million. Homeowners must apply for an exemption or refund annually.
Determining Your Loved One’s Need for In-Home Care
Aging can be a difficult process, and loved ones may not always ask for help – often times it’s up to their family to evaluate their need for help around the house. While no two situations are exactly alike, this checklist can help you and your loved ones determine when it’s time to start the search for a home care provider.
Guidelines for Talking About In-Home Care
If you’ve determined that your loved one needs the assistance of a care provider in their home, it may be time for a difficult conversation. Handled correctly, however, this process can bring a family together and ensure that everyone’s concerns are addressed. Use this PDF as a starting point to help the conversation stay as positive and productive as possible.