Home Instead - Union City, CA

Offers Home Care

14 Reviews
Call (866) 936-1978
Home Instead - Union City, CA (866) 936-1978

Reviews of Home Instead - Union City, CA

14 Reviews Write a review

Home Care Reviews for Home Instead - Union City, CA

November 10, 2017

By Yonkers

I am a past client of this provider

Shannon is the president and owner of Home Instead Senior Care. I hope you never have to use it. But if you do, use no other service. I am 86 years old and require senior care. Shannon has provided me with a guardian angel who is highly talented and responsive to my every need. She is available for as little as 4 hours a day, or as many as 24 hours a day. She is an excellent driver and has helped me with my grocery shopping. I do not believe I can bathe without her assistance. She provides minor first aid and daily encouragement. The rates are reasonable. I would be pleased to recommend her service to anyone seeking to enhance the lives of aging adults. There are many such services available to the general public, but Home Instead Senior Care is by far the best one.

October 26, 2017

By FranShaver


My mom is a high functioning senior. Her caregiver "Marilyn" is there for her to assist her in her everyday tasks such as, Dr. appointments, errands, shopping and even playing cards! Mom was reluctant to have someone come in her home like many other "older" folks! However, now my mom looks forward to her visits. Marilyn is dependable and very sweet to our mom. My siblings and I still work full time so having Marilyn caring for our mom has given us a breather. The service Home Instead has given us the gift to enjoy our mom and to know how well she is being taken care of!

October 23, 2017

By Daughter R

I am a past client of this provider

My elderly mother was reluctant to have someone help her in her home, but her children are not close enough to chrck in on her two or three times a week. She finally agreed to accept the help. Home Instead met with her and then called me with their recommendations and develooed the service plan. Within a week or two of swrvixe the staff had helped mom clean out her refrigerator, plan and set aside some meals, set up a pill taking schedule and organize pills, among other tasks.This was so helpful and welcome during the brief period we were waiting for mom to be able to enter an assisted living community. The billing was clear and accurate.

September 10, 2017

By Bonnie's Family

I am a past client of this provider

Our 86 year old mother received wonderful care by Home Instead for approximately one and a half years. She has recently moved into a full-time memory care facility. Yes, we too were skeptical that our mother would ever be willing to accept anyone coming into her home to offer assistance, especially when she was insistent she could do everything she always had done for nearly 50 years! When we met Shannon, we were immediately impressed with her knowledge, compassion, and genuine understanding of our mother’s feelings and reluctance. She was always gentle, soft spoken, kind and respectful to her. Eventually, even our mother changed her own perspective and accepted the help of the caregivers. Shannon gave her the time she needed to reach this place on her own, and it gave us great comfort knowing she was in good hands. She and her staff were always available, receptive and patient with our questions, concerns or requests. We highly recommend Home Instead if you are in need of compassionate care for your loved one.

April 04, 2017

By Lal's Daughter

I am a past client of this provider

Hired Home Instead Senior Care for my father and mother. Shannon, the owner, worked hard for us to find the right fit. It was our first time and my parents were reluctant. We did have some stumbles with caregivers that were well meaning, but didn't fit our family. But eventually they gave us three who my dad relied on and looked forward to seeing. Monica, Ripal and Arafeh were wonderful with us and have become friends. Our caregiver was there when my dad passed away. They came to his funeral as did Shannon. They became part of the family and showed that they really cared about us. I took away one star, because not every match was a great one. But the whole team tried to make it right. They were flexible to our schedule needs, and the owner takes the relationship personally.

September 30, 2015

By Mairi's Mom

I am a current client of this provider

My mother passed away in January and I live two hours away from my 92-year-old dad. While he is in pretty good physical and mental health, he doesn't cook and isn't used to basic housekeeping. He reluctantly agreed to try having Kim Q., a caregiver from Home Instead, come to his home four mornings a week for a one month "trial" to clean, cook lunch and provide companionship. Fast-forward eight months: when I visit, the house is immaculate, the refrigerator is stocked with plenty of nutritious food that can be reheated in the microwave, and my dad is in good spirits with his new routine. His caregiver is reliable, responsible, personable, and willing to spend time with my dad doing her work but also sharing a cup of coffee and a board game. I can't tell you what a relief it is to know that Dad is well taken care of!
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About Home Instead - Union City, CA


Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Union City, CA

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Union City, CA

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