51 Great Neck Road, Great Neck, NY 11021
4.3
(23 reviews)
"Atria Park of Great Neck is the best in terms of cleanliness, level of care, and professionalism. They're top-notch. My father's been there for two weeks now and I visited him many times. The only problem he complains about is the lack of Chinese-speaking staff over there. They have someone who is Chinese, but there's only one and she's also the nurse supervisor. So, I don't want her to be bogged down by this question because she has her duty already. Beyond that, his room is OK. The environment is nice. This place is good. As far as the staff, I don't have much to complain about. They are pretty good. I haven't seen the meals up close because they don't allow family in the dining room but the setting is very good. They escort my father to the dining room for three meals. So, he has enough exposure, including the trip to the dining room, activities, and all that. The facility itself, compared to the other places I visited, is very clean. There's no smell in the air. They're relatively new, in fact, compared to other places. I was there the other day and I've seen their activity that involves the whole residency. They try and the participation from the residents is good (if they can participate). People who do not have the mental or physical capacity, are present, but they don't necessarily have people to help them really to fully enjoy the environment. It's pretty expensive. If there is something that can be improved, that would be the cost side, but I don't think that's something wrong. There's a slight delay in their response to someone who presses the request button, but it's minor. If they could allow my father to have an electric wheelchair, it would probably help him some, because he is not fully mobile on one side so a regular wheelchair is not all that useful, but they don't allow it. He has to be moved around by a person. They respond to requests like "Can I get a better bed for him to get out?" and they ordered a hospital bed for him. So that helped. I asked whether they could get a better seat cushion because he is not able to sit in a regular wheelchair for a long time and they respond to that sort of thing. They're minor things. I don't think it's a big deal."
$6,695