Sutton Gardens Senior Living

ReviewerFY#1018a

The tour we had of Sutton Gardens Senior Living was good. They showed the rooms, the place where the residents eat, and the therapy area. We went to see their assisted living but I think they're an enhanced community. The place was kind of small. It was only on one floor and the rooms weren't that great. They're too close to each other and there was no privacy so I didn't like it. The staff who assisted us was friendly. She just showed us around and explained how much the payment was and what it included, and answered basic questions.

Peixin

I would never consider going to Sutton Gardens Senior Living. The atmosphere has a smell. The facility is one level and the density is pretty high. There were quite a number of people that were present yesterday. The activity room was small. Their rooms are double occupancy. You have two people in one room. That's the normal standard and they only have one sink in that room and it sits in the corner. There are no bathrooms there. They were much less like a kitchenette area. It's crowded and the facility just looks old and not designed for assisted living, but they have quite a few people there. One wing of the facility has only two bathrooms and one place for showers. I was not impressed with the person that gave me the tour. That person seemed pretty busy. Instead of taking you on a full tour, I got a nickel tour. Instead of having someone who would accompany me, show me every area of the facility, and explain things, I didn't get that kind of treatment. When I open the front door, there's no one over there to give you a buzz, but as soon as you open the door, the alarm goes off. That's how their doors are rigged and they didn't take the alarm off the door. That is bizarre. That was just my two cents.

V.

Sutton Gardens Senior Living was very small. It's all on one level. The grounds outside were great and they have a fenced-in area where people can come and go as they please. It's a locked fence so they can't wander off. They have a double door and you have to be buzzed in. So, they're very careful who they let in there. They only had two common rooms. One was the dining room, which was all gray with some tables and chairs, and they also used it for activities between mealtimes. They have arts and crafts and a whole bunch of things that they do, but when I got there, I didn't see much of anything going on except people just sitting and an aide going around and helping them. Then the TV room didn't have sofas or anything. They only have these padded chairs all around the room. One guy was walking around in his bare feet and one woman was sleeping in the TV room across four padded chairs. It just didn't seem like there were a lot of comfortable places other than a chair to sit on. There were no toilets in the room. They'd have to leave and go out into the hall for that. It was a bathroom with a few stalls. I looked at their sample menus and for me, it was very progressive in terms of high-level health. They were good to improve their condition. It's in a nice residential neighborhood with nice grounds and they can come and go at least into the backyard. Overall, it seemed OK.

Khalila

I visited Sutton Gardens twice, once by myself and once with my mom. The tour experience was very good. The administrator, I think her name is Jessica, was very helpful. She gave a thorough tour and gave information regarding what it would cost to house my dad if we would choose the community. The facility was very nice and very well maintained. They had enough staff. It wasn't overcrowded with residents. It was a small community, which was very encouraging because then I know that they won't be overwhelmed, and they can tend to the patients in their care. The dining area was well set up. They had small round tables, which were intimate and had four or five residents per table. And the staff was very helpful. I didn't try the food, but it looked good. The residents were eating during the tour. They do arts and crafts with the residents, which is good. They also have bingo. They have a TV room and an outdoor space, which was very good. It wasn't a large community, but it was good enough for a senior citizen or someone dealing with Alzheimer's. Like my dad, he's unsteady on his feet, but I don't worry about him being a fall risk there because the staff seemed very helpful when it came to the patients and their care.

Penny

My friend moved into Sutton Gardens Senior Living. It's a very nice and very caring place. The people are very nice. She has dementia, but her memory is still there in some respects. She's happy there. She's gaining weight. She had a lot of weight loss in rehab. It's the best place, and the best care for her. It's a large place, but they have a beautiful property outside. During the summer and spring they mentioned that the residents go outside and sit on the big porch. They also said that we could take them out for walks. It's in a quiet part of Flushing, so it's not where the busy streets are. Inside they have a dining area where residents can meet with their family members for a short visit. The rest of the facility is for the residents. They don't have a large area for family, but they make appointments where it's possible to accommodate people who want to visit. I haven't sampled the meals, but they will accommodate the residents to what they like. The person that I'm in charge of lost a lot of weight in rehab, so our priority was for her to gain weight; however, she's a very picky eater. They are aware of what she likes, and they are trying to make the meals according to what she will eat. They will give me an update when I go once a week on how she has been progressing throughout the week. It's like a ranch house. It's one floor and it's very wide. It was decorated for Easter. They had little pictures and little decorations. It's like a happy place when you walk in, and then you have the residents sitting in the dining area. That's like the big area where people meet the family members, and then in the back is a big TV room. They're giving priority to the residents, so they're comfortable, and they're free to walk around, but there's also assistance watching everyone. If anybody needs any help at that moment to get up or to be guided with the wheelchair or the walker, they're just very attentive to all the residents. They all have different issues, but they're aware of everyone's issues. You could see that they're careful to make sure that everybody is safe. It's a little bit crowded when you first walk in with the residents and then the visitors. If they had one more room it would be ideal, but it's very clean and well kept. I felt like the money was overpriced for other facilities, and she's getting better care here than she would at any other place, I believe. I was just very happy that she's there and I feel that it's not complicated when you're there. The administrator is always eager to talk. If I have any questions during the week, she'll get back to me. When I go to visit, the nurse that's in charge is always eager to give me an update on how she was the whole week. They're aware of their residents. She's walking on her own. She's still supervised, but she's active. I would highly recommend it to anybody who has someone that needs care, and it's a very reasonable price.

Judster Senior Advisor

The rooms are clean and updated. The staff is professional and courteous. The residents enjoy all the activities especially Bingo.