Our 97 year old mother moved into Sunrise56 about 6 weeks ago and we could not be more pleased and impressed by everything about Sunrise.
The staff is nothing short of amazing, in every possible measure: professional, kind, compassionate, patient, understanding of geriatric challenges and issues, all with deep caring and even a sense of humor (always appropriate!!)
From the Administrative Team we worked with before our mom moved in -- Tom, Executive Director and Lisa, Director of Sales -- who were incredibly helpful, and always available to answer our myriad questions; to the Wellness Office and the team of nurses who did the initial assessments and now manage our mom's daily meds, doctors' appointments, checking in with her as she was making this huge transition in her life; to the caregivers who assist our mom every morning with showering, getting dressed, getting her to the dining room, checking in with her throughout the day, and then settling her down each night for a good night's rest -- a lovely caring group of caregivers managed by the wonderful Angela and Jenn, Directors of Assisted Living and Reminiscence.
And the Activities team -- Alyssa, Caitlyn, Tyler -- who make it their singular mission to understand our mom's interests, to speak with her and "hold her hand" through this big change, and constantly look for ways to engage her so she doesn't spend too much time alone in her room.
And to the Dining Room Team, starting with the incredible Chef Jimmy, who went out of his way to cook a special Spanish meal for our mom on her first night -- which was beyond delicious, as is every meal we've had there! The elegant and wonderful Dimitri and his incredible team manage the dining room with a care and warmth that still takes my breath away ... Julien with his piquant smile and lovely charm knows when to cut up our mom's food because she might have difficulty, and always with great respect and humor, keeping our mom laughing and smiling throughout, and taking the time to listen and order ice cream when he discovered she loved rum raisin; Kedler overheard our mom telling me that the Bean Soup was delicious but perhaps a bit too rich for her that day, and he spontaneously brought her a small cup of chicken soup for her to try so that he could bring her a full bowl if she liked it. My brothers, sister and I consider ourselves so lucky to have found a place for our mom where she is so well taken care of, in deeply human and real ways.
Even the front desk teams, who always greet us with the biggest kindest smiles, remember our names and handle mail and packages and visitors, are special and delightful from Julio and Alex and Michael to the sweet Caroline.
The housekeeping, maintenance, IT staff are also incredible-- receptive, helpful, problem-shooters and supporters for the Alexa system.
The facility itself is beautifully designed, with thoughtful helpful touches throughout that address the older person's needs. We did a mixture of furniture provided by Sunrise and things from our mom's home and she is very happily ensconced in a lovely room.
Long story long, we are deeply grateful to everyone who works at Sunrise56 for giving us the peace of mind, knowing that our mom can enjoy this late chapter in her life in such a wonderful place, with the most important thing: a group of people who really have that special gene -- the patience, care and warmth for the older person -- that makes all the difference in the world.
Provider Response
Hi Cynthia, Thank you for the wonderful things you said about Sunrise at 56th and the dedicated care givers and team members. We are passionate about our community and always enjoy hearing the many beautiful stories about our residents and/or team members.
