Atria Riverdale

Offers Assisted Living, Independent Living, and Memory Care

53 Reviews
3718-3726 Henry Hudson Parkway, Riverdale, NY 10463
Call (800) 385-2527
Atria Riverdale (800) 385-2527

Reviews of Atria Riverdale

53 Reviews Write a review
Food
(7 Reviews)
Staff
(13 Reviews)
Facility
(6 Reviews)
Activities
(7 Reviews)
Value
(3 Reviews)

Assisted Living Reviews for Atria Riverdale

June 26, 2021

By Sol

I am/was a resident of this facility

I am a resident at the best senior living place on the eastern seaboard, Atria Riverdale. I'm here for about two months already, and I find everything to my liking, i.e., the cleanliness of the rooms. The room is cleaned every day, and they do the laundry. The place is very friendly. The aides and the staff here are really unbelievable. They're always keeping an eye on you wherever you are in the downstairs area. I just came back from lunch and their meals are delicious and very upscale. In general, I'm very happy. As a matter of fact, I'm waiting for my wife who is rehabbing from a stroke. There were a lot of medical things in my previous apartment and there was no room, so my children took me here in the Atria and I'm quite satisfied. As soon as my wife gets a little better, she will join me here and we'll be here for the rest of our lives. I'm 88 years old and I'm very, very satisfied. This is the place that I would recommend to seniors. There are two floors for memory care and I'm quite satisfied. It's an assisted living with memory care floors. I'm glad that I was transferred here. They keep you busy with games, and the people here have been here for a long time. I'm rather new; I've only been here since March. This would be a very good recommendation for anyone that needs senior care. The staff is very friendly and they have name tags, so you get to know them. The waiting staff for the dining room all wear uniforms. It's very nicely done and everything is kept very clean. Their housekeeping staff is unbelievable. They're on the job all day long. Everybody seems to be happy because they keep them busy. I like bingo, and I've never played bingo before in my life. They're great. Someone is watching me right now. I don't have to be watched, but they stay here and watch. I've never had a bad meal. They have two entree choices and various salads. They have choices for breakfast, lunch and dinner. Dinner is usually a meat meal. Breakfast and lunch are dairy meals. Right now, there are a lot of ladies here playing mahjong and Rummikub. I'm trying to find a good poker game, but I haven't found one yet. As far as activity, they keep you busy. They have concerts and meetings. It's a lively place. I think the value for money is equal to the other places. It's not cheap. It's regular, but it's not expensive. It's in the realm of payments of this type of senior living place. It's a good place for older people who can't live in their apartment anymore. They take care of your medications perfectly. Of course, the doctor gives them the medication, and they have it all on computer and everything. They have various protocols here as far as Covid is concerned. They're very careful and even though you're on your way out, you still gotta be careful.

Provider Response

Sol, We are thrilled that you call our community home. Thank you for sharing, and thank you for choosing Atria.

June 26, 2021

By Gil

I visited this facility

The manager at Atria Riverdale was very nice and very receptive to our questions. He showed me around. He showed a sample of the living accommodations and their public areas; he was helpful. It's a very urban setting. Some of the rooms were nice. Some of them were very, very small. I just looked at the public areas where they would have classes and stuff. There really wasn't much going on. I saw the list of activities. It was just a half an hour tour, and it's really hard to assess with the COVID stuff around. Their outdoor space was very small. It's right on a highway, which can be good or bad depending upon what you think of that. It's a high-rise building.

Provider Response

Gil, Your compliments and feedback mean the world to our team. Thank you for sharing, and thank you for visiting with us.

June 23, 2021

By Harry

I am/was a resident of this facility

Atria Riverdale is top shelf. This is much better than I ever expected. My sister was in and out of nursing homes and for various reasons, a lot of my friends were in nursing homes as well, so I was exposed to a lot of homes. And I'm not kidding, Atria is way above. First of all, their activity sheet is second to none. You've got to have to actually be in a home to see what it's like. Some of them are terrible. Here, they're trying hard. I could see it. They're constantly taking temperatures, they come around once in a while to check blood pressure, they check late at night to make sure I'm all right. They check in the morning, too. I was really impressed that they really want to take care of the person. The staff, especially in the dining room is fantastic. They go out of their way to help you. And if at the last minute you got to go to a doctor, no trouble, they make up a box lunch right away. This actually happened to me a couple of times. I had to go to the last minute and I went into them. No questions asked. They made a box lunch for me. Their menu is second to none. They give you a choice on main dish, they give us soup every day, they give a salad every day and they give a choice of desserts. And you can ask for more. I'm a retired food inspector. The dining room staff is fantastic. They have the right attitude, and if you want a little something different from the menu, and if they have it you got it. They have something that other places don't have. They have multiple choice, like they have exercises, they have bingo games, they have lectures, and they have a movie. Other places can't match it. And I've been to other places. They don't have the activities that they have here. We still got to wear a mask. They don't want large groups. And they're very conscientious about visitors. A person could have the virus and not know what. And all you need is one instance and a place like this in trouble. We have quite a few people living here, and they're all senior citizens, and they could easily come down with something. I've been here for over nine months now. It's not cheap and none of these places are cheap. But I didn't want to go back to my apartment. I had a nice apartment with a doorman in the building. But here I have I have friends, I developed friends already. And as far as I'm concerned, I stay here. The staff is going to work with you. There's entertainment, they have therapists come around periodically to work with you, too. I would say they were on top of things.

Provider Response

Harry, We're thrilled that you call our community home. Our staff takes pride in going above and beyond, so thank you for sharing your kind compliments.

January 26, 2021

By Kimberly

I am a friend or relative of a current/past resident

My aunt moved into Atria Riverdale and it has been okay. There are some things that I would like to be changed but my aunt says she's being treated nicely so that is what counts. Her room is nice, she is comfortable and she is enjoying it. The staff seems to be very nice, too. Valerie who does the virtual visits has been very helpful. If I need to say one that needs improvement, I think it would be that the staff need to answer the phone instead of having to leave voice messages or return them as promptly as they can. I called several times, and in fact I keep a log of how many times I tried to call and did not get an answer or have not gotten a call back from anyone, with the exception of Valerie. I think the staff needs to exercise some common sense when people are calling to inquire about their loved ones. I just think that sometimes they're just taking it a little too far. It is Covid and we are not able to see our loved ones. We are a family that is very concerned about where we put my aunt. I just think there are some things that can be done differently instead of sending an email and waiting for them to respond. We have not been able to taste anything [food] and of course they keep saying due to Covid but I think there could be other provisions made. Whether they bring it outside or something. If these are some of the services that we should be provided I just think there could be more of an effort. My aunt is always in her room, she is waiting and wondering when someone is going to come and take her out. I am calling today to find out whether she has been given the extra Covid test that they require even though she got one prior to coming to the facility. I understand but I just think at some point it is overkill. She was negative then and she was negative when she left. And if you're going to give her a Covid test that should have been done the very next morning. She should not be waiting and sitting in her room and waiting to get out of her room. She is happy but she is wondering what is going on and when is someone going to tell her what is going on. As for the activities we have not heard of anything that is going on. I even suggested that she take the phone because I want to hear, and I want to know that those residents are out of their room. I don't have to see them; I could use my ears to hear what is going on. But I was not given that opportunity. I am hopeful though. Considering what she is paying, I don't feel like we're getting the value for the money at this point but with Covid it is understandable.

Provider Response

Kimberly, Thank you for sharing your feedback. We take it seriously and have shared your comments with our Regional Vice President. If you'd like to personally speak further, please don't hesitate to contact us further.

July 09, 2018

By Lisa

I am a friend or relative of a current/past resident

Atria Riverdale suits all of my mom's needs. With her financial situation, we could not find any other place more appropriate for her. They have trips, yoga, bingo, paintings, people that come in to entertain, ice cream Sundays, and services for Jewish people. There are three elevators, one of which is a Shabbat elevator. They do not allow aides to sit with the residents during meal time, which I find a little bit offputting because Mom needs some help when cutting up her food. They also have a bus that takes the residents to go shopping or to the bank.

January 30, 2018

By Reality Man

I am a friend or relative of a current/past resident

You can find better assisted living, but you can’t pay more. They require constant monitoring to make sure they are providing the pathetically limited services for which they charge exorbitantly.

Provider Response

Thank you for reaching out to us. You comments concern me and I'd like to help - please reach out to me directly at customerservice@atriaseniorliving.com to share more.

July 17, 2017

By Shiela

I visited this facility

The apartments in Atria Riverdale were lovely. My mother took a closed 1-bedroom; they also have open 1-bedrooms, larger and smaller rooms. The dining area and the people were extremely nice. Everybody I met was caring. There’s no grounds but there was a little concrete outdoor space to sit; and it has a bit of green and umbrellas for shade. Everything was well-maintained. They recently did a multi-million dollar renovation so everything is pretty new. Parking is so difficult so they have their own lot and they validate, so if your guests come they have a slot in the building. If you are still able to drive, then you can keep your car. It makes a big difference if you want your friends and family to visit.

April 10, 2017

By Janis216834

I visited this facility

Atria Riverdale seemed really nice, but I felt like it was quite restrictive for the residents. It didn’t seem like people had much freedom to move around. They had extensive activities, and the rooms were beautiful. It was in a neighborhood where you can go places, but the residents were too debilitated. It didn’t have that open feeling to it. It had a homey atmosphere but everything seemed pretty regimented. The staff was very nice and very friendly. I got feedback from family members that they were pretty unhappy with the place, and that is why I ruled it out. It was a beautiful facility.

Provider Response

Thanks for visiting our community and taking the time to let me know about your experience. If you have any other feedback you'd like to share, you can email me at customerservice@atriaseniorliving.com.

February 23, 2017

By SF208633

I am a friend or relative of a current/past resident

Atria was the only one that her insurance would cover as far as the price went and had an opening. The care is excellent, and the people who take care of her are excellent. They had good activities, exercise, and everything. However, the administration cannot get their act together. I do everything 5 times, and they call me all the time. They're very disorganized, and I'm not happy about how they run it.

Provider Response

Thank you for reaching out to let me know about your concerns. If you would like to connect directly to discuss your experience in detail, I'm happy to help and welcome you to email me at customerservice@atriaseniorliving.com.

November 08, 2016

By Pamela130514

I visited this facility

Atria is neat and clean, and it’s all very lovely. We liked everything there. There’s a lot of space, and they have a lot of activities. What was agreeable for me was the location, and there’s easy access for the family members to visit her.

September 13, 2016

By TB580632

I am a friend or relative of a resident

My dad is in the Atria Riverdale. This is a facility that’s very good for those who want Kosher food and who think keeping a Jewish lifestyle is important to them. I would just advise whoever is going to bring their loved one there to ask a lot of questions beforehand. It’s a facility that gives the bare minimum of what they can offer you, and if you want Kosher food or to maintain a more Jewish lifestyle and want to be in that area, then this would be the place for you. They do have a memory care facility, and there’s also a hospice facility. It’s a very clean, well taken care of, nice building. They have a lot of activities because every time I was there, there were concerts going on or different things happening downstairs. They have a computer room with a couple of computers for people to use and a dining hall that’s set up restaurant style, including the menus so you have a good choice of different entrees that you can take. They have wellness care as well for people who need to take their medications and such. They have a doctor in the facility. He’s not there daily, but he has certain hours and just comes to visit the patients. They have a beauty salon and other amenities as well. The staff is very nice -- the nurses and everybody I met were very nice. The people in there seemed to be very happy as well.

September 11, 2016

By visitor143412

I visited this facility

I thought the people that greeted us at Atria were very nice. When I went back a second time, it was on a weekend, and it wasn’t as clean. I don’t think they have as much help on the weekend, and their focus is not on dementia care but assisted living. They were doing music which seemed fine.

August 23, 2016

By Ray718004

I am a friend or relative of a resident

I moved my dad into Atria Riverdale. I like that the people are friendly, and that there are a lot of activities. The place is bright. I think he is treated well. They have three meals a day. So far, the staff is very good and very quick. The facility is clean, spacious, and very bright with a nice outdoor area.

May 29, 2016

By Donna053718

I am a friend or relative of a resident

Riverdale is pretty and have very nice cultural activities going on all day, every day. My aunt’s apartment is very nice. The people there seem to be very cooperative and easy to deal with, have been very caring, and made her feel very comfortable. The food is OK, not great. Some of it is very good, and some of it is not.

May 22, 2016

By RichardOLTYP

I visited this facility

Atria Riverdale looked very comfortable when I visited the place. It looked like they had done a lot of updating of the place. Everything was very nice and clean. They offer a lot of help and had very nice people.

January 15, 2016

By Caring daughter-in-law3

I visited this facility

I really liked Atria Riverdale. The apartments were tiny, the staff was fantastic and very caring, and the place was beautiful.

December 30, 2015

By Visitor43

I visited this facility

Atria Riverdale was very nice but it wasn’t for me because most of the residents were in wheelchairs and walkers. It wasn’t a very mobile environment.

Provider Response

Thank you for visiting our community, where we value an active and engaging lifestyle. If you'd like to talk about your concerns, please feel free to send me an email at customerservice@atriaseniorliving.com.

March 27, 2015

By Caring104094350

I am a friend or relative of a resident

I have moved my mother into Atria Riverdale, and she liked it. I was moving her from Manhattan, and we looked at a few places in Manhattan. They were much more expensive, and they also just didn’t feel like a fit. Then we saw the one in Riverdale, and it was much less expensive. The Atria itself was more like a fit for her. We had a good vibe, and she is actually very happy there. She loves her apartment because it is cozy. She thinks all the people are all friendly, and she loves the activity and entertainment. She has done some painting, jewelry making, and watching movies. She loves all the entertainment. It felt warm, and it had a certain kind of warmth. I don't know how else to explain it, but we just thought it will be a fit for her, and it is. It seems homier, and she brought her own furniture.

November 03, 2014

By Caring95896250

I visited this facility

I visited Atria Riverdale for my parent. We didn't like this place. Their rooms/apartments were small, cramped, and there was no closet space. The staff was mediocre. Atria Riverdale seemed more like a nursing home than an assisted living facility. What they could improve on is sanitation and staff preparedness.

Provider Response

I'm sorry to learn we weren't a perfect fit for your parent, and I'd like to ask you some questions about your visit. If you're willing to connect, please email me directly at customerservice@atriaseniorliving.com.

October 20, 2014

By MyOpinion

I am a friend or relative of resident

Don't be fooled by appearances. When you go and visit everything is nice and pretty and everything seems so well run. BUT - - - after your loved one is actually living at Atria Riverdale for a while, you realize there is massive confusion in management. Our latest complaint is that Atria, since January 2014, has been charging an ADDITIONAL $475 to medicate the residents. What was formerly done as part of the monthly fee is now being done for an additional $5000 plus annually and the system is not working. Residents are forced to leave their apartments to be medicated, often waiting in crowded conditions amidst confusion for the person administering the prescriptions to actually show up. Sometimes you have hunt the med-tech down to actually GET your medication. Mom sometimes has had to wait HOURS for her medications and, worst of all, SHE HAS BEEN MIS-MEDICATED at least four times to our knowledge. She's even missed medications because no one followed up to make certain she received it. One time she was handed her night time medications in the morning (luckily she realized that before she agreed to take the pills) and the "staff" has trouble following her doctor's changes in her medications, continuing to give her older medicines after the doctor has changed her prescriptions. Basically she is paying someone else to medicate her while she has to manage her own supervision to make certain it's being done properly. I'm sure this is not a unique situation and luckily Mom is on top of things enough to make sure something serious doesn't happen to her. The attitude in "Wellness" (the euphemism used to call the nursing office) is not acceptable. Staff seems more concerned with their performance reviews than with the actual wellness of the people whose lives are entrusted to them. Their attitudes are at times argumentative, surly, and in general completely unprofessional and often, they don't return urgent attempts by the residents to reach them when there's a problem for several hours or even not at all. In all honesty, we are deeply disappointed and feel that we've been misled as to Atria Riverdale's ability to address, maintain and protect the quality of life of their residents. We've been asked several times by people if we would recommend Atria Riverdale and we've responded "emphatically not." The only reason Mom remains there is because of the many deeply satisfying friendships she has formed with members of the resident community and the truthfully high level of caring and commitment she receives from the aids. Her leaving now would be emotionally very stressful to her, but she finds the mismanagement and bungling by the administration at Atria Riverdale extremely stressful as well. Cheech and Chong could do a better job of running this place.

Provider Response

Your description of your experience in our community is very concerning to me. I'd like to talk directly about your concerns so that I can help find a solution. Please contact me at customerservice@atriaseniorliving.com so that we can continue this conversation.

October 18, 2014

By Caring1705

I visited this facility

Atria is excellent! The room was pretty and the dining room was very nice. The best about it is the convenient location, the staff was very friendly and nice.

October 02, 2014

By Caring72697050

I am/was a resident of this facility

We lived in Atria Riverdale for a month and moved out to another facility. It was a clean facility. They provided three meals a day, and I think it was OK. The one thing that was a remarkable offense was when I didn't feel good and asked the nurse to take my blood pressure, the nurse said that they didn't do blood pressure there. That was unacceptable for an assisted living facility. The place turned out to be not in our liking because of the level of care they provided to the residents there.

Provider Response

I'm concerned about your experience and want to learn more so I can help. Please send me an email at customerservice@atriaseniorliving.com.

September 30, 2014

By Caring99667850

I visited this facility

The Atria was OK for what it has to offer, but it did not have what I wanted. It seems to be a top priority facility. It’s a good facility. It’s clean. The people are clean. The building is clean. There’s no odor. It’s a good nursing home.

August 06, 2014

By Caring97069350

I am a friend or relative of a resident

The last place my mother was at was the Atria Riverdale, which I am pretty mad at. They went to the trouble of getting themselves certified for enhanced assisted living by the state, then when it seemed as if she might need to have oxygen all the time they said, "Well, we can't manage that." The reason why we needed to move stated was because they didn't even want to discuss the idea of helping with oxygen. It would have been more useful to me when she was still there, but they were doing seriously badly. For example, I am reminding myself that I still need to talk to them because they continued to charge her, at least a month, after she left. They would charge for when she was in hospital and rehab, and then you had to go back to them and say, "You know what, you overcharged us." They overcharged for all different kinds of things. I was in about six months of contention with their over charges, and I don't think that it has still been rectified. And, whenever I would ask them for a full accounting, they would give me a spreadsheet that wouldn't have a balance column, and they didn't seem to understand the concept of a final balance column, and they wouldn't do it. I understand now that they are in the middle of a renovation of some of the public areas, which didn't need renovation. What really needs renovation is the nursing, which is another issue. They just didn't have enough medical staff nearby. Also, just not enough doctor staff around; there was no doctor's suite at all. My opinion is, for an assisted living facility, you need to have a doctor there a lot, but that was definitely not the case at Atria. The apartment was fine. The food was fine, but the nursing was a big issue because if you don't have good medical staff then you have hospitalizations that are unnecessary.

Provider Response

We’re sorry to hear about your experience, and we hope your billing concerns have been addressed. If you still have questions regarding billing, please contact us at customerservice@atriaseniorliving.com and we will connect you with the appropriate person. Also know that the specific services we offer are in line with the license we hold. We follow these guidelines closely to ensure our residents receive the best possible care, as their wellbeing comes first.

April 01, 2014

By Rita19

I visited this facility

I would really recommend Atria Riverdale to the one who has the money to pay because it was too much for my budget. I couldn't get my loved one there. The facility was gorgeous. The place was very clean. We visited the dementia unit. It was nice. People had their own rooms. It was big. Some people painted and decorated it to their tastes. Most of the people who are there were famous people. There was a lady there; she used to be an actress. She has a picture of when she was young in a horror movie. The gentleman who gave us the tour was nice. The people were very attentive. As a matter of fact, they gave us a baked apple pie from the premises.

March 26, 2014

By caring79244050

I visited this facility

Atria Riverdale is the first one I visited. The lady that gave us the tour was very friendly and nice. It looked clean, but old. It's also huge. The dining room was very beautiful, it looked like a hotel dining room, but that's the only thing that's nice. There was one room filled with 29 people, sitting just behind each other. There was one man conducting with music on screen. The people were sleeping and they looked very sick. They could get something comfortable like they're living at home. It's also pricey for me.

Provider Response

Thank you for coming in for a tour of our community. I'm sorry our planned activity that day was not more exciting. If you like, we would be more than happy to introduce you to our other communities in the area. Please contact us for more information or to answer any questions you may have at customerservice@atriaseniorliving.com and be sure to include "Atria Riverdale" in your subject line.

February 14, 2014

By rkorny

I visited this facility

Atria is like a hotel. My ex-boss, a physician, sort of joked about it's almost like an ocean cruiser, because they've got the facilities there. It's fairly inexpensive, comparatively speaking. There's a restaurant that you can come to during the day, and almost anytime you can get a snack. If you want to go somewhere they have buses that take groups of people to downtown New York. There is a respite nurse on duty at all times, which made me feel fairly comfortable. There's also a big screen TV and there's piano. I went into a lounge area where people are sitting and watching TV and I got into conversations with several people, to see how they like it, just to get information how do they like being there. I also noticed that the people who work there seemed quite happy and would interact with residents.

January 14, 2014

By Atria Riverdale getting steadily worse

I am a friend or relative of resident

We were very hopeful when we had our mom move into Atria. She's been there more than two years and remains there because she has made so many friends among the residents and staff. The care-providers in general are deeply caring and committed to keeping her happy and comfortable. Her aids have been consistently outstanding and extremely capable and caring. Clearly they are under-appreciated and treated with disrespect by management. While the care-providers do the "REAL" (and often nasty) work, management regularly implements new policy changes that make their work more difficult. Now, suddenly, care providers are no longer allowed to give out their charge's medication. Rather, the resident must go down to the nurse's office to be medicated. OUR MOTHER WAS MIS-MEDICATED, given the WRONG MEDICATIONS at the nurse's office. If it hadn't been for her aid, this would have gone unnoticed. Did they thank her? Did they interact with us? No. They simply tried to sweep it under the rug. The food is also pathetically bad. Frequently they run out of staples like orange juice, coffee, or eggs for breakfast and mom has to order in. Often they run out of food at dinner as well. Luckily mom keeps her refrigerator stocked, but at Atria's prices she shouldn't have to. There is also no allowance made for people who are NOT kosher or jewish. They are forced to eat kosher foods and during the high holy days mom's non-jewish friends have often gone hungry or been forced to eat out. There are THREE kitchens in the facility. Something could be done to provide for non-kosher residents, even if it were as simple as pizza ordered in and served in one of the other dining areas. Management is unresponsive and disorganized. We have trouble being connected to the right person when we need to, and they often don't know what they're talking about and clearly think of their residents as commodities rather than persons. Changeover is very frequent ("chronic" is the word) and we are rarely informed of policy changes or certain important decisions we should be CONSULTED on since they immediately effect our mom. We are realizing we need to be much more proactive in order to keep our mom's quality of life acceptable. Housekeeping is adequate and erratic - no better than that - and mom had underclothing supplies STOLEN from her apartment. Activities are also chaotic. The daily activities calendar is often wrong, and events scheduled don't actually happen or are poorly run. Now, suddenly, aids are no longer permitted to stay with their patients during activities. Road trips have been cancelled many times because they were mis-scheduled for days when residents couldn't actually go due to religious observances. Transportation, although provided for free within a five-mile radius has often been unreliable, late, and the previous driver surly. We chose this Atria because of its location, the need to find someplace quickly, and because of a positive first impression it has failed to live up to. We were even sent home with a delicious apple pie we were told was "baked on the premises." It was NOT, and we haven't seen it in the resident's dining room since. All in all, a very disappointing experience. We would move mom out tomorrow but we fear it would be too unsettling for her now that she's made so many friends. But we may be forced to anyway as our frustration level grows and grows.

Provider Response

We are grateful for your feedback. While we are happy to hear your mother loves her caregivers, we're very sorry to hear about your experience with other aspects of our Riverdale community. We appreciate you bringing this matter to our attention. We strive to continually improve the experience of all residents and families and fulfill the expectation to deliver the highest level of respect and quality of care. We would welcome the opportunity to discuss your experience with us in more detail in order to better understand the situation. Please feel free to email us directly at customerservice@atriaseniorliving.com and please include the community name and the specifics of your review.

November 21, 2013

By Yvette4

I visited this facility

I wish I could afford Atria because this place was gorgeous! From their corridors to their restaurants, it looked like a five-star hotel. They have a mini café there where patients can go and it was the cutest little thing. There were beautiful restaurants there where everyday they change their menus. They also have beautiful rooms. Their one-bedroom small apartments have their own bathrooms, little bedrooms, little living rooms. They were very small but they looked like a room from Hilton Hotel. This place looked happy. They have a movie room and I was able to go in and saw some of the elderly patients watching a movie. They even have a community room where they have their patients visit once or twice a week and have "conversations." Like two or three times a week, they'll start a conversation, e.g., political conversation, to get their minds going.

November 20, 2013

By Marna Halpern

I am a friend or relative of a resident

My mom is at Atria and she's very happy there. They have activities like music concerts, crafts, movies every night, different kinds of games, mind exercises and field trips. They have different sizes of rooms according to price. You can have a very small studio or a very large one-bedroom apartment. I think the people that work there are wonderful. They are very warm and engaging. However, my mom sometimes gets frustrated because sometimes there is something she needs in her apartment or there is something not working and she has to ask several times. But our experience has been pretty good and my mother loves the food.

August 12, 2013

By Dedicated God-daughter

I visited this facility

We visited this residence and were warmly greeted by our tour guide. We were offered tea/coffee and something to snack on upon our arrival. We spoke briefly about my Godmother and why we were visiting Atria as a possible residence that could provide a warm encouraging environment as well as provide medication management. We had the opportunity to look around before being shown Studio, One Bedroom and One bedroom Deluxe apartments. We visited the dining room and very briefly chatted with residents. We were shown the vast activity calendar and had the opportunity to be introduced to staff members. They indicated that they enjoyed working at Atria and were sure that our loved one would enjoy living at the Atria. There was the opportunity to travel in the elevator with residents and family members. There was an aura of happiness and calm. The residence was clean and we left with the feeling that our Godmother would enjoy and flourish at the Atria. This was also a residence that I would consider living in because there is independent , assisted living and continued care available in this community. We left placing Atria at the top of our list of strong possibilities. We received a warm thank you gift just prior to our departure on a rainy afternoon.

July 29, 2013

By Sussanna

I am a friend or relative of resident

My grandmother has been at this facility for a number of years. We have seen many changes over time and they are mostly negative changes. There is a high turnover of senior management. The executive directors come and go. Recently, a lot of other staff members left or were transferred to other facilities. Thus, no one is accountable. The dining room has no permanent supervisor. The dining staff is often surly and impatient with the elderly residents. The food is mediocre. As the Atria becomes more "corporate", it has begun to nickel and dime the residents for many items and has become stingier with cleaning, linens, etc. They have become a regulated assisted living facility and I understand that they are following certain guidelines, however, some of the humanity that used be present, is lost. There is a colder feel to the personnel. The nursing/ aide care is also a major problem. Residents are being told that those who need health aides must go "on service" with the in-house group. We are familiar with some of the aides that have been hired and do not find them competent or caring. Another issue for the families is that there is no forum for family members to compare notes and discuss issues that they have in common which would need to be addressed by management. My grandmother pays quite a lot to be at the Atria, but there a many issues that are not satisfactory.

Provider Response

I am so sorry to hear about your negative experience with our community, and I value your feedback greatly. Our community did undergo some changes this year as we transitioned to a full assisted living provider to better serve our residents' needs. Some staff changes were also a result of this transition. All staff are trained to be respectful and patient with residents, and we will certainly share your information with the appropriate supervisors to ensure that Atria’s high standards are constantly met. We want your grandmother to feel at home in her community and cared for at all times, and we want your family's experience with us to be positive. Please contact us at customerservice@atriaseniorliving.com to discuss your review more in depth. We would like to update you on any further changes and improvements to our community as we move forward.

July 25, 2013

By Madelin1

I am a friend or relative of a resident

Atria Riverdale is a very nice place. The staff is excellent. They got three meals a day plus a snack bar that's open 24 hours. They provide assistance as needed. It's the right place for my mother-in-law.

July 24, 2013

By Richard30

I am a friend or relative of a resident

My mother is already in Atria Riverdale. I chose this facility because of their pricing, the proximity to my residence, the cleanliness and the facility management. In general, I'm very pleased with them. Everything is very efficient, very well-organized and very diversified. The room that she is in is considered a one-bedroom apartment but it really is like a large studio with a divided wall. They have many activities for their residents. They have arts and crafts, poetry readings, trivial pursuit games, and dominos. They also have movie every night. They also got chair aerobics and stretching exercises. This facility also provides car service that takes the residents to a local senior center, the YMCA and to mass every Sunday morning. I have had my lunch there and I would have to say that their food is fair to good. It is not restaurant-quality type, although it is a kosher facility.

June 13, 2013

By eroshevsky

I visited this facility

Atria Riverdale is a very luxurious place. I had lunch there and it was wonderful. The person who showed me around was very nice. They even gave me an apple pie to take home and I was very enthusiastic except that when I got home, I figured out that I couldn't afford it.

March 26, 2013

By maryatria

I am a friend or relative of resident

The food is often spoiled, looks unappleaing, smells, undercooked, overcooked and hot food, served cold. Although about 90% of the waitstaff tries very hard to please, the dining staff keeps getting cut and service takes an extremely long time. Tables aren't set timely and often lacking equipment, which makes service even longer. There is no one to deliver if you need room service - although this an offered pay per use service, there is no one to do it. The housekeepers do as little as possible. Lose your laundry? No big deal. They will give you someone elses. The always changing administration is totally non-responsisve. The general staff is helpful and caring. There is a decent variety of activities. As a whole, the place is disjointed, disorganized, understaffed and overwhelmed.

Provider Response

I appreciate your feedback about our community, and I am concerned about the issues you bring up in your review. Atria prides itself on maintaining high standards of service and culinary expertise. We welcome the opportunity to correct the situation and learn more about how we can improve your experience with us. Please contact us at customerservice@atriaseniorliving.com so we can set up a time to talk further (be sure to include the community name).

March 21, 2013

By Caring2363

I am a friend or relative of a resident

Atria Riverdale was becoming expensive with a rate of US $4,000 per month. I am not very happy because they have gotten diferent executive directors over the past 2 years, and nobody seemed to last a couple of months. The satff was nice, but the services were not. Housekeeping was atrcious. They never came to clean the room when they said they would. It was an apartment building but it was very old. The rooms were small and simple. The activities were okay and the food was average. But they don't get enough salads and vegetables. They give potatoes and things that are unhealthy.

Provider Response

Although I am glad to hear that you liked the staff at Atria Riverdale, I'm very sorry to hear about your experience with the housekeeping services and the foods being offered. We will be sure to share your review with the appropriate people to ensure that Atria standards are being met and that our residents are receiving the services and delicious meals they deserve. If there is further feedback that you are willing to provide to help us make improvements, please contact us at customerservice@atriaseniorliving.com (be sure to include the community name).

June 15, 2012

By kotmekot

I visited this facility

Friendly staff all the time. Sometimes the elevators smelled unsanitary, but overall they were good.

October 19, 2011

By pedro abreu

I visited this facility

The Assited Living Home was great for my grandma. She felt happy and safe in the home with good assistance at all hours! When we went to the faculty to visit, I was suprised at how beautiful her room was, it looked like a hotel suite.! I was very jealous but happy she was ecstatic. The assistance and support speak my grandma first language, which will understand her concerns and comments. The price is also not to expensive and is good enough for my family to afford. I am more than proud my grandma feels happy, safe and comfortable at this luxury home. I recommend to all seniors in help or in need! The people who assist the seniors will be right at your door before you know it, either because you need company, help or feel discomfort. I do recommend Astria Riverdale to all seniors in need in the Bronx! There no better offer to take.

October 14, 2011

By Mockingjay

I am a friend or relative of a resident

This facility was absolutely perfect for my grandmother. We couldn't really find a decent place to put her because the either costs were too high or she just didn't like the place. She's very particular about these things and where she stays. But anyway, this is a wonderful environment, the rooms are wonderful, and it's very affordable. My only gripe is some of the staff members can be rude to the visitors. I don't understand why. Sure, I understand if you're having a bad day, but you should at least try to remain professional since you're at work. I believe if some of them work on this, I would rate this 5 stars. So all in all, I would definitely recommend this place for your elderly. Just be wary of the grumpy staff members.

Provider Response

We appreciate your feedback about our community and are happy to hear that your grandmother has enjoyed living at Atria Riverdale. I regret that you encountered the issue you mentioned, however. We would welcome the opportunity to discuss the situation in detail and learn how we can further improve your experience with us. Please contact us at customerservice@atriaseniorliving.com.

July 31, 2011

By CeasarS

I am a friend or relative of a resident

This Assisted Living Facility was the perfect fit for our dear Grandpa. We searched everywhere for a suitable assisted living facility for him, but ran into many problems. Some high-brow assisted living facilities were too expensive, and others had no Spanish speaking residents and/or workers. We wanted our Grandpa to feel comfortable and free to speak in his first language, so we brought him to this Bronx Assisted Living Facility, Atria Riverdale. The employees are very kind and there always seems like there is something to do for our dear Grandpa.

July 28, 2011

By Home Health PT

Other

The Atria is one of the first assisted living facilities established in the heart of Riverdale. I have been able to come and work with different patients who are residents here, a few times and through the years their standards had never change. They have a very nice , feel at home ambiance throughout the bldg. The staff and personnel are all helpful and pleasant. Most especially I find the people who lives there very happy and satisfied. They also have a specialized memory care unit that cares for your loved ones who are diagnosed with dementia. The care is exemplary and the place is worth looking in to.
See all Assisted Living reviews (46) See fewer reviews

Independent Living Reviews for Atria Riverdale

Memory Care Reviews for Atria Riverdale

Get Costs

Costs for Atria Riverdale

Cost of Assisted Living

Obfuscated cost

Starting Price

Click to unlock price

Cost of Independent Living

Obfuscated cost

Starting Price

Click to unlock price

Cost of Memory Care

Obfuscated cost

Starting Price

Click to unlock price

Photos of Atria Riverdale

Get Costs

Services and Amenities of Atria Riverdale

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Medication Management
  • Physical Therapy

Activities

  • Offsite Activities
  • Religious Services
  • Fitness Room
  • Activities Extra: Shabbat Service

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking

Diet

  • Kosher

Languages

  • English

General

  • Resident Capacity: 203
  • Respite Care
  • Pets: Yes

Range of services

  • Physical Therapy
  • Occupational Therapy

Training Areas

  • Memory Care Training

Costs

  • Assisted Living Starting At: $4595/month
  • Independent Living Starting At: $4595/month
  • Memory Care Starting At: $9095/month
  • Get Costs

    About Atria Riverdale

    Conveniently located just minutes from the City, Westchester and New Jersey, Atria Riverdale has been the Bronx's senior living community of choice for more than 15 years. With a continued commitment to quality, they have just completed a $14 million renovation to enhance the beauty and functionality of the community and better serve the growing needs of those living with Alzheimer's or other forms of dementia.

    Recent upgrades include a redesigned lobby and common areas, a new outdoor terrace, a contemporary bistro with vegan options, a cocktail lounge with casual fare, a restyled salon, library and movie theater, and an expanded Life Guidance&reg memory care neighborhood featuring upgraded apartments and a remodeled restaurant.

    Residents of Atria Riverdale also enjoy a wealth of daily events including guest lectures, exercise opportunities and creative workshops, as well as a vibrant Jewish lifestyle featuring gourmet kosher cuisine, weekly religious services and traditional holiday observances.

    Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 200 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 20,000 seniors, and the workplace of choice for more than 12,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.

    Get Costs

    Map of Atria Riverdale


    Get Costs

    Get Costs

    Atria Riverdale


  • By clicking "Get Costs", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.