Castle Senior Living at Forest Hills
108-25 Horace Harding Exwy, Forest Hills, NY 11368
(855) 638-0838
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Reviews of Castle Senior Living at Forest Hills in Forest Hills, New York
4.2
(27 reviews)
Facility
4.4
Staff
4.6
Food
4.8
Activities
4.8
Value
4.6
Sonia
4
|
September 18, 2024
My tour of Castle Senior Living at Forest Hills went well. The staff seemed pretty friendly. Right now, it is being renovated. When the renovations are completed I think it will be a really great place for senior living. So it was fine with me. The first floor was beautiful, but they were renovating the second floor, so it wasn't as upkept. One anecdote that I have was they took the seniors out to the park the day before, and the next day since they enjoyed it so much. They decided to have a picnic. Things like that are very good for the seniors, and also I found that they're really trying to make the space as beautiful as possible. From what I've seen, the staff seemed hands-on with the patients, and that's really, really important. The dining looked very interesting. They were just preparing for lunch, so everyone was just getting together to sit. I like the option that if you don't want to sit in the dining room you can have it in your room if you need. And if a family member visits, they could have a meal with the senior that's residing there. And they allow their seniors to make their space their space. They allow them to bring in their own personal items. I saw one that was so beautiful. The lady brought in her own painting, her own dresser, and her own little armchair. It was really nice.
Justin MC
5
|
September 14, 2024
I really enjoyed Castle's tour, it was very nice to see the facility and meet staff. The rooms look very nice and brand new. I also really enjoyed seeing how happy and calm the residents in memory care looked.
Beverly
1
|
September 12, 2024
I went to Castle Senior Living at Forest Hills. I didn't like anything about it. That's why I'm not going there. On top of which is they didn't have any openings. And the thing is that my uncle had to be sedated. From what I saw, there was no kind of interaction. It didn't seem like a welcoming place for my uncle. Nobody didn't seem like they were happy. They weren't being engaged. You didn't hear a song. They didn't have any activities going on. Nothing. I didn't like it. The person who gave us the tour was wonderful. She was very accommodating to us. The building appeared clean, but it smelled bad.
Big O
1
|
August 22, 2024
A complete dump! This place needs to be removed from any and every list of referral. Numerous staff do not understand english well, the hallway floors are dirty, the second floor smelled of urine, rooms were very messy,no matching or updated furniture in common areas. I've seen cleaner and more orderly subway stations.
Reviewer#RD0806h
3
|
August 15, 2024
I toured Castle Senior Living at Forest Hills. The main thing that I noticed as I walked in was that the residents there seemed pretty happy. Their manager was very thorough in her presentation of the different aspects of the care that my friend would be able to get in their facility, and that was all very well done. Then she took us for a tour of the floor that my loved one would most likely be. However, it didn't look very clean to me. It just didn't have a clean vibration. It just seemed a little bit kind of messy. The staff was very good. She gave an excellent tour. She answered all our questions. She took us directly to their memory care. She showed us one room what it would look like, and I was able to see the dining area. The dining area wasn't very clean at all. It looked wet. And the room wasn't clean, too.
Oboyq
5
|
January 22, 2024
I have a relative that lives there the staff are very nice also the administrator is awesome very calm and peaceful place for my family very grateful thank you
Raymond
5
|
December 17, 2023
The tour I had at Castle Senior Living at Forest Hill was good. It was very interesting and very informative. It's a very limited area. It's kind of compressed and yet they made it look like they made good use of the space. They showed us a one-bedroom and it was very nice. The gentleman who showed us around was all very good and very informative. Downstairs, they had a common area where people gathered inside the building and they also had an outside area where people were gathering too. It looked clean.
Leslie
5
|
September 17, 2023
Mom moved to Castle Senior Living at Forest Hills. We like that it has very open spaces and it is very clean. They have many activities going on for the residents. There's a lot of attention to detail when it comes to their medical needs, their medication administration, the privacy of the rooms, and the cleanliness. So far from what I've noticed, the meals are very appropriate. It's very plentiful, varied, and healthy. Mom's room is very clean and very comfortable. She has a small kitchenette, a full-size bed, a window, and an air conditioner. She was provided with one dresser and a chair. The bathroom is within the room. It has a shower with grab bars and a chair, and the closet is pretty big. The people are very attentive.
Jane Lester
5
|
February 17, 2023
My 100 year old aunt lives at Castle. We visited this past week and were so happy with the care and amenities. All staff always helpful, I am so grateful for my brothers choice here at Castle! It was wonderful to interact and view the attention and respect they all receive. Thank you all for being so understanding and caring. Bravo to all office members who put out so much effort in running a well rounded HAPPY place!
Reviewer RC#1212b
2
|
December 20, 2022
Castle Senior Living at Forest Hills had a nice, large room set up for mom. We brought in books, pictures, and touches of home. We also brought in her clothes and I kept on saying to them that she would have to go through the clothes with an aide or a CNA. For some reason when she was handling her clothes on her own and trying to hang them up in the closet (knowing that she has severe osteoporosis), she lost her balance and fell. This was like a few days of her being there. Somehow that message never got through. She injured herself quite severely. Family members could get one complimentary meal as part of admission. So, I had some of their food and it was pretty good, but after that, family members have to pay separately for it. I was only there for maybe two or three days after she was admitted and I've seen their activities calendar and they have religious services (it's run by Jews). They also provide two types of transportation. One was a van to take a bunch of residents shopping and the other one was getting a single resident to a doctor's appointment. It's a pretty nice building.
Zoraida
5
|
October 27, 2021
My mom moved into Castle Senior Living at Forest Hills. So far, everything is okay. The staff members were very nice. I wish that there were exercise classes, but there aren't any. I don't know if it's because of COVID. I know they offer bingo, and they have puppies that come in from a shelter or something, which is lovely because seniors love pets. She's in assisted living, so she's taking care of herself. They have staff members knocking on her door when she doesn't come down for dinner, or lunch, or breakfast. They oversee that she understands the time and that she comes down on time. If she's in her room for a very long time, they knock on the door to find out how she's doing. They invite her down.
Glen D
5
|
April 15, 2021
We've just been setting in here at Castle Senior Living and Valina has been wonderful. She gone above and beyond our expectations helping us and orienting us for life at the facility. Also, our first meal was wonderful and delicious!!!
RichC
5
|
January 13, 2021
I can't imagine feeling more secure, protected, and content than I am here in the spacious building surrounded by friendly and helpful caregivers. It's both energizing and comforting. I can go down to the first floor to sit and have a smoke at night in the lovely backyard. I have all that I need!
Laura_
5
|
August 17, 2020
Castle Senior Living offered my Aunt a nurturing, consistently caring environment throughout her time there. They did an outstanding job with arranging her care and comfort. The entire team was professional, positive, and respectful. Everything went smoothly because of their excellence. They provided quality care.
R.D.W
5
|
December 30, 2019
The staff is very efficient, attentive and outstanding. Please keep up the good work so the residents will always be appreciative.
Reviewer1226
4
|
December 28, 2019
Castle Senior Living at Forest Hills was very nice and very convenient for the residents. The staff was very knowledgeable and pleasant. The food was delicious, but when we went there, the dining room was cold. The apartment we saw looked very nice. We also saw people playing bingo.
Cassandra
4
|
October 18, 2019
Castle Senior Living at Forest Hills was a bit odd in terms of getting around, but they were really friendly, and it felt really good. They had buses to take people on tours and activities, and it was really well done. They have knowledgeable staff, and whatever they needed to do, they will tell you about it.
Siobhan Berry
5
|
October 16, 2019
He has been so responsive from the very first contact. The entire staff has been more than accommodating with his needs. I would recommend Castle to anyone.
Anthony Scavelli
5
|
September 12, 2019
All those involved in this facility have shown me the greatest comparison and care, you are treated like a king here!
Ellen L
5
|
May 22, 2019
I am writing this review to compliment the experience I had in the private dining room. My mother had a visit from her niece nephew and grandniece. They were most accommodating to set up the dining room and Daniella, our server was most attentive. I felt like I was in a 5 star hotel. Thank you so much!
CZ
4
|
March 23, 2019
The facilities at Castle Senior Living at Forest Hills were nice. They can deal with walkers, but wheelchair-bound would be a problem. It was overall attractive. They offer three meals a day and had TV lounges, places for social gatherings, and a little cafe where they can get snacks and beverages. The staff was very nice and very informative. It was very immaculate.
Gwendolyn
5
|
January 18, 2019
The lady who showed me around Castle Senior Living at Forest Hills was very nice. It was very pleasant. They pointed out some things about the activities. The staff was very pleasant and very friendly. You can eat the food that they had planned or you can have other options. The apartments were very nice and spacious.
Indrani
3
|
July 31, 2016
Castle Senior Living at Forest Hills' staff was very nice, and the physical structure was nice. It was fine, and they provided a lot of services. It was a very busy and crowded area.
Caring107332450
5
|
May 28, 2015
Our experience with Castle Senior Living was very good. They were very attentive, very nice, very social, very clean, and very caring. They had a social calendar. They had bingo, music, and outings. They had a library, and they had activities. We chose it because it was in the neighborhood. We had our mother-in-law there, and we were very happy with it.
Romeo1
4
|
January 23, 2015
Castle Senior is very good. They are all Hebrew, and they serve Jewish meals. Wonderful meals from what I see. The room situation that I looked at was with a roommate. There is going to be two in a room. It is very clean and quite nice. The grounds are nice, and you can sit outside. You can't bring guests to up to your room because you have a roommate. They can bring them downstairs where they can buy refreshments. They have a lot of activities planned. They have physical time in the morning for about a half hour. They have a weight room and a computer room. It's very beautiful facility with beautiful dining rooms. I have some more medical problems to take care of, otherwise I would be there now.
caring78246550
4
|
January 28, 2014
My mom has only been in Castle Senior Living for 2 or 3 days, and so far they seem to be reasonably good. I was very impressed with the staff. The people there were competent, professional and caring. Their services were reasonably pleasant, reasonably in evidence. It was good locationally; convenient to where she was before.
Joseph13
5
|
May 14, 2013
Castle Senior Living is a very, very nice place. I would recommend this to others and the person there is very, very helpful. People are very friendly and very cooperative there. The place is very clean.
What you can do with Caring
Costs for Castle Senior Living at Forest Hills in Forest Hills, New York
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$5,000
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$5,000
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$5,000
Starting Price
Services and Amenities of Castle Senior Living at Forest Hills in Forest Hills, New York
Languages
- French spoken
- Spanish Spoken
- English spoken
Games Hobbies & Recreation
- Horticultural Activities
- Tabletop & Other Games/Programs
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
On-Site Services
- Religious Services
Resident Information
- Offers Respite Care
Campus/Building Details
- Coffee Shop
Transportation & Shopping
- General Transportation Services
Health Services
- Hospice Care
- Medication Reminders
Parking Options
- Parking Lot
Pets
- No Pets
Inside Amenities
- Cable/Satellite TV in Common Area
- Entertainment Venues
Specialized Staff
- Nurse on Staff (Part time)
Personal Care
- Cooking services
- Personal Care Assistants
Dining
- Communal Dining
- Guest Meals
Therapies
- Physical Therapy/Rehabilitation
- Occupational Therapy/Rehabilitation
Housekeeping & Maintenance
- Laundry Services
- Housekeeping Services
- Linen Services
Kitchen Types
- Kitchenette
Guests
- Guest Parking
Financing & Payment Options
- All Inclusive Rent
- Accepts Check Payments
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Outside Amenities
- Garden
Staff Training & Qualifications
- Staff trained in Medication Management
Additional Amenity Information
- Fee Structure: Entry fee cost : $4000
- Dining: Private Dining/Parties available
- Special Comment: Our Wellness Center staff is supervised by a full time nurse who ensures our residents’ good health by providing personal care services as needed. In addition, the residence has an association with visiting physicians with varying specialties who will see residents on-site. Of course, all of our residents’ personal care physicians are welcome there as well. We also offer a Trial Stay Program. You can stay for 30 days, either as a vacation from the busy world or to see if Assisted Living is for you. You will enjoy your own private apartment and all the services and amenities received by our full time residents. At Castle Senior Living at Forest Hills, you’ll find all the comforts of home and more!
- State Licenses: 590-F-324 and 590-F-307
About Castle Senior Living at Forest Hills in Forest Hills, New York
Located in Forest Hills, New York, in the heart of Queens. Residents have the opportunity to live with dignity, independence and respect in a community setting with professional supportive services tailored to meet their individual needs. Geriatric professionals of all disciplines provide compassionate, uncompromising quality care. Each resident participates in the development of his or her own specific care plan.
We serve eligible residents of our Enriched Housing Program. All heath care services are provided by our licensed home care services agency located on our premises, under the direction of a registered nurse who works along with your physician in the development of your personal assisted living plan of care.
To learn more about this provider�s license and review other available state reports, please visit:
New York State Department of Health Adult Care Facility Directory
Map of Castle Senior Living at Forest Hills
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