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Featured Review
Susan
5
|
March 22, 2024
It is truly a difficult decision to have a parent reside in a Nursing Home instead of at home but sometimes there is no choice for the family based on their needs. I feel so incredibly grateful that my own mother was a resident at Dry Harbor Nursing Home since the summer of 2022 until her recent passing in March of 2024. In her final years my mother was on the tenth floor of Dry Harbor and was in absolute excellent care. The staff lead by Managing Nurse Tamara was hard working, dedicated, kind and patient with my mother putting my siblings and me at ease knowing our mom was in good hands. On my daily visits I asked questions and showed concern for my mother's health and spirits. Tamara, the managing nurse kept me posted on any new developments in my mother's health or any change in her overall well being. If she was unable to call herself for any reason she directed and left notes for other staff members to notify me of anything that seemed concerning. This gave me such peace of mind. Janet, Lucy, and Pauline just to name a few of the staff, I wish I could mention everyone, were absolute angels in my mother's life during her time in Dry Harbor. Zyrra the social worker was so sweetly kind and patient whenever I have needed her assistance and when reaching out to me in need of information or to provide me with information. Eva the dietician was always willing to try different foods that may help my mother continue eating as her tastes and appetite changed and diminished as her health declined. I went to the home right after a long day of work and considering my fatigue I always felt relieved to be greeted by the smiling faces of the reception staff. Their kindness was truly welcomed and appreciated. The employees of the business offices were also kind, patient and so helpful when it came to the task of filling out paperwork and securing insurance and such which we all know can be tedious but necessary. So overall my family and I were pleased by the care our mother received at Dry Harbor but personally I would like to address a special thank you to the tenth floor staff as they truly helped to give me peace of mind with the care my mother received in the final days of her life. To Lucy trying to help convince my mother ever so kindly to eat to keep her strength up and making sure she was comfortable and calm. To Janet for answering all of my questions as soon as I stepped off the elevator and always with patience, respect and empathy for my concern for my mother. Also for not hesitating to call the managing nurse whenever either she or I believed my mother needed specific attention or help. To Pauline the miraculous angel who called me the morning my mother passed because using the judgement of her experience and the mutual opinion of Tamara predicted that my mom may not survive that day. Their intuition and professional assessment was correct. I will always be grateful for that phone call in the morning that made it possible for my siblings and I to be with my mother at the moment of her death. That was a precious gift. My mother passed away and even after the staff at Dry Harbor continue to be kind and patient and helpful. Thanks to all the staff members that made the experience a little easier during a difficult time for our family.
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About Dry Harbor Nursing Home in Middle Village, New York
Dry Harbor Nursing Home and Rehabilitation Center is a senior care facility with a wide range of services and amenities. Staff, which includes physical therapists and nurses, are friendly, and the environment is welcoming and luxurious. This community has been in operation for over 30 years and has earned a sterling reputation from doctors around the city for its innovative programs and excellence of care. The facility is well-known for its caring atmosphere, which has led to positive outcomes among patients both short-term and long-term.To learn more about this providers license and review other available state reports, please visit: New York State Department of Health Adult Care Facility Directory
Reviews of Dry Harbor Nursing Home in Middle Village, New York
3.9
(29 reviews)
Facility
4.9
Staff
4.9
Food
4.5
Activities
4.8
Value
5.0
Friend of E
1
|
June 25, 2024
The rooms look like a 70s dungeon. Nothing like the photo above. When I went to visit a friend last week I was horrified to see that the “meal” they served him was an open English muffin with marinara sauce, plus two jello cups. He’s recovering from a stroke. This is not sufficient nutrition. A completely depressing place. He can’t wait to get out of there.
Susan
5
|
March 22, 2024
It is truly a difficult decision to have a parent reside in a Nursing Home instead of at home but sometimes there is no choice for the family based on their needs. I feel so incredibly grateful that my own mother was a resident at Dry Harbor Nursing Home since the summer of 2022 until her recent passing in March of 2024. In her final years my mother was on the tenth floor of Dry Harbor and was in absolute excellent care. The staff lead by Managing Nurse Tamara was hard working, dedicated, kind and patient with my mother putting my siblings and me at ease knowing our mom was in good hands. On my daily visits I asked questions and showed concern for my mother's health and spirits. Tamara, the managing nurse kept me posted on any new developments in my mother's health or any change in her overall well being. If she was unable to call herself for any reason she directed and left notes for other staff members to notify me of anything that seemed concerning. This gave me such peace of mind. Janet, Lucy, and Pauline just to name a few of the staff, I wish I could mention everyone, were absolute angels in my mother's life during her time in Dry Harbor. Zyrra the social worker was so sweetly kind and patient whenever I have needed her assistance and when reaching out to me in need of information or to provide me with information. Eva the dietician was always willing to try different foods that may help my mother continue eating as her tastes and appetite changed and diminished as her health declined. I went to the home right after a long day of work and considering my fatigue I always felt relieved to be greeted by the smiling faces of the reception staff. Their kindness was truly welcomed and appreciated. The employees of the business offices were also kind, patient and so helpful when it came to the task of filling out paperwork and securing insurance and such which we all know can be tedious but necessary. So overall my family and I were pleased by the care our mother received at Dry Harbor but personally I would like to address a special thank you to the tenth floor staff as they truly helped to give me peace of mind with the care my mother received in the final days of her life. To Lucy trying to help convince my mother ever so kindly to eat to keep her strength up and making sure she was comfortable and calm. To Janet for answering all of my questions as soon as I stepped off the elevator and always with patience, respect and empathy for my concern for my mother. Also for not hesitating to call the managing nurse whenever either she or I believed my mother needed specific attention or help. To Pauline the miraculous angel who called me the morning my mother passed because using the judgement of her experience and the mutual opinion of Tamara predicted that my mom may not survive that day. Their intuition and professional assessment was correct. I will always be grateful for that phone call in the morning that made it possible for my siblings and I to be with my mother at the moment of her death. That was a precious gift. My mother passed away and even after the staff at Dry Harbor continue to be kind and patient and helpful. Thanks to all the staff members that made the experience a little easier during a difficult time for our family.
Provider Response
Liz
1
|
April 25, 2023
My mom was in Dry Harbor Nursing Home and Rehabilitation Center. They let her lay in bed and lay in her feces. They left her in a diaper that she peed in, and she got a UTI there. She also got MRSA, and they never even told me. I was touching her. She even had a roommate. I had to call my doctor, and my doctor told me to check and see if I got any rash. If I got a rash, I needed to go to the emergency room immediately and tell them I needed to be quarantined. I was exposed to MRSA, and they never said a word. They hid it. If it wasn't for one nurse that was concerned, I would have never known about it. She was in the rehabilitation part there for 52 days. Over the course of almost eight weeks, she only went for rehabilitation four times. When she came out of there, she couldn't walk or stand. Because of the MRSA, she was on full oxygen all the time. She went in at 107 lbs and came out at 90.
Jane Lester
5
|
February 17, 2023
Our experience with Dry Harbor is better than great. Especially the Finance/Business Office Abe is exceptional, reliable and extremely helpful. When my dad was staying at Dry Harbor Abe helped and assisted my dad with getting Medicare. Later on Abe helped my dad with switching back to Blue Cross insurance. We do appreciate all of Abe's help and assistance. Abe is the best!!!!! Many Thanks to Abe!
Lilly73
5
|
August 31, 2022
I love Dry Harbor Rehab Center!!!! I have never received such attention, compassion, caring, and love than I have at Dry Harbor. I was torn about leaving, particularly my girls Maria, Stephanie, Paulina, Marie-Nursing Supervisor, Teresita-Social Worker, Sonia, Anne Marie, Jovan, and all the fabulous men and women I met there. They ALL took care of me because it was the right thing to do, not because they had to. What a tribute to them!!!!! I LOVE YOU ALL AND HOPE TO VISIT YOU WHEN i GET BACK ON MY FEET AGAIN. GOD BLESS YOU ALL, AND i KNOW HE HAS AND WILL 1000-FOLD.
Provider Response
Betsy
5
|
February 20, 2022
So far, I like the Dry Harbor Nursing Home. My mom has been there for almost 2 weeks now. I like the way they take care of things there. They are very, very nice people. My mom likes it more here than the one that she was at. They do physical therapy and they get all the stuff that the residents could do like crafts and things like that. They do the rapid test when you go in, that's the first thing they do. You also have to wear a mask, there are hand sanitizers, and they come into the residents' rooms to wipe it down a couple of times.
Mary2Lou
5
|
July 1, 2021
My mom has been in Dry Harbor for almost a year and I have seen the care provided to my mom by the 7th Floor staff. Staff are attentive to my mom's needs and the nurses are very accommodating if I have any concerns. I am able to sleep at night knowing that my mom is okay.
katryel
5
|
July 1, 2021
I came to Dry Harbor to undergo rehabilitation after leg surgery. My first impression was that they are very careful about Covid. Though vaccinated, I was tested nonetheless for Covid upon my arrival. Masks are mandatory. For visitors too. Visitors are limited to a maximum of 30 minutes in isolated areas away from other patients. Staff is tested for Covid twice a week. The facility is clean. The food is very good, kosher and nutritionally balanced. The staff is attentive and helpful. Many of them have been employed here for many years. It is a tribute to the management who apparently treat their employees fairly. Best of all, whereas I could hardly stand upon my arrival, 5 weeks later, upon leaving, I can stand and walk (not normally yet) thanks to their physical therapy and occupational therapy staff. For all these reasons, Dry Harbor gets 5 stars out of 5.
MaryM.
5
|
June 9, 2020
I really liked the staff, they were very nice and they treated me well. They were very helpful whenever needed.
Provider Response
Leonidas Mauridis
5
|
June 3, 2020
The facility is good, and accommodating. The staff is polite.
Provider Response
Ana Santos
5
|
April 21, 2020
I am very pleased with the attention and care that I am receiving. It has been consistent since I was admitted.
Provider Response
Alison444
5
|
September 16, 2019
My sister was here and have to say we are thrilled with the care and support she received while staying at Dry Harbor Nursing Home & Rehabilitation Center. The rooms were great - the staff were amazing - always popping in to see what she needed or if she was ok. They were always there with her medictaion. Whenever we wanted to find one of them or call them to see her, they came within a minute or two. The meals were great and helped her gain her strength back. Was a great atmosphere for getting her strength and spirits back. Last few years have been tough for her with a couple of illnesses and then her husband passed. This was just she thing she needed in order to get back on her feet for her next phase of her life. She understands that she won't have the mobility that she once do, but at 80 who does. She's quite competitive and enjoyed playing games against some of the other people who were staying there. She didn't win every time but it's hard when you're up against some former English professors and they seem to know just about every 7-letter word in the English language. She also liked doing phyiostheraphy and getting greater use of her muscles and limbs this way. Really can't thank the home enough for all they did.
Cliveb
4
|
July 18, 2018
My father-in-law spent the last few years of his life at Dry Harbor. We have good memories of the place. He was well looked after, physically and socially.
Mallow
5
|
July 10, 2018
Not easy seein your neighbour get sick and then go off for a few months. I lasted about one and then went to visit Mary at Dry Harbor. Not family but seemed the neighbourly thing to do. Facitlities were really good, clean and a positive atmosphere. 2 months later Mary was back home, fully recovered and rested.
MaryHarrow
5
|
July 5, 2018
My uncle Jack needed some rehabilitation after falling in the shower! He was well cared for and we felt the treatment to be professional and personal.
Susan
3
|
June 27, 2018
Dry Harbor Nursing Home is an older community. I didn't really like the color scheme; it's beige and brown and not very exciting. I saw the rehab area where they lived. Everybody was kind of bunched up in a room and it looked kind of boring. One of the rooms I saw where the patients lived looked like a hospital room, so I didn't like it. The staff treated me well during my tour, the nurse supervisor showed me around and answered my questions. Aside from physical therapy, they also had a recreation room. There's entertainment on the weekends and there's a TV in the patients' room, but it didn't look like they had too much going on.
SKroll
5
|
June 25, 2018
2 month rehabilitation for my uncle. He came out looking and feeling good and on his own two feet!
DottyS
5
|
June 18, 2018
I checked out several options for the rehabilitation of my father-in-law after having hip replacement surgery. The staff were great as was the care given. Maurice, my father-in-law made a swift and long lasting recovery with almost total movement recovery, (he's 78!) Recommended.
ChrisieP
5
|
June 12, 2018
Had a lovely experience at Dry Harbor. They have a great program. The staff was extremely friendly, explained everything and made sure I was taken care of. Food was good and it was clean and tidy. Had a great time. Thoroughly recommend it.
Phen12
3
|
August 30, 2017
Nurses and Physical therapist are wonderful according to my dad, who was transfered here after his brain surgery. But this particular staff from environmental service was so rude and mean to the residents while she is cleaning their room. This is the only reason why my dad wants to just go. I hope the management could look into this, because she should not be the only reason why the residents would not feel completely safe in this environment. The residents deserved respect and should be theated fairly because they are still sick. They are not completely healed otherwise they won't be there anymore. So please do not aggravate this elderly sick people. Thank you.
Rose
4
|
August 22, 2017
My husband is going to rehab at Dry Harbor Nursing Home for over a month now. I've been there a few times. I live close to it, so I picked that one. I don't have any problems there. It's still a nursing home regardless. The rehab is good, that's why he's there, and everybody seems fine. It's a good place and it's decent. If there's something wrong, they call a doctor. There are doctors there, but not all the time, and they have nurses there as well. Under the circumstances, they really do great. It's hard sometimes if they're a little shorthanded and they're very busy, but I have no problem with them. They're pretty good. The rooms are good because I get a private room and I pay a little extra for it. The food is good -- it's never going to be like home, but it's good and they try and balance the meal. It works for me, it's close to my home, and I know everybody there by now because I've been in and out a few times. They always have something going on or something downstairs, and they really do try, but it's not for everybody.
Nurse1986
1
|
August 3, 2017
DO NOT SEND YOUR LOVED ONES TO THIS FACILITY!!!!!! They are extremley short staffed. The medical care is MEDIOCRE. It's not at all what I expected a Rehab center to be. I sent my aunt here recommended by her treating physician. (82, broke her femur, had surgery, lives alone). IF I DONT SPEAK UP FOR HER THINGS DONT GET DONE! (Imagine the patients that don't have family) PT she says is ok. But could be better. She's in the rehab side, but treatment is as if she was bound to stay there. She's in a wheel chair all day, looking at TV in a Dinning room. No MD follow ups at the facility. SHE WASNT ON THE LIST FOR DINNER TODAY AND THEY SCRAPPED UP A MEAL, only because my mom said something. THEY DONT CARE ABOUT THE PATIENTS. Giving 1 star wishing I could give 0
researchstage26
5
|
January 4, 2016
I am currently reviewing all of the options for my great aunt's care, and as part of my research, I recently visited Dry Harbor Nursing Home & Rehabilitation Center. While it is a bit farther from my New Jersey home than I'd like, I was very impressed with the facilities. The staff was courteous, everything was clean and sanitary, and the residents seemed to be very happy. The fact that I'm still considering it despite the distance should tell you all you need to know about my impressions of the business.
happydaughter77
5
|
December 31, 2015
Dry Harbor is so much better than the other facilities we saw in the research stage. First of all, they are not a chain - they actually focus on the care of their patients / clients. Despite having 360 beds, they have get processes in place to make sure every resident gets their fair share of attention. I think the thing that shocked me the most is that the food served there was actually good! That was a very pleasant surprise. The only downside is the elevator which could use replacing.
sosadsad
1
|
July 28, 2015
This is the worst nursing home. My mother has been there 2 months. I have called the social worked repeatedly. Ms. Sanchez. She never calls me back. Food is awful. Staff is rude and unprofessional. A kennel would be a better choice.
famousone
1
|
January 14, 2015
Do not send ur love ones here. The staff is lazy and unprofessional. The social workers r only in it for the money. My dad stayed there for three months and was put on several sort of medication that decreased his mobility. The doctors there just medicate the residents like zombies so everyone can stand around talking. WORK PLACE EVER!!!! Wish I could give a zero...
Liammc
5
|
January 16, 2014
Overall, Dry Harbor Nursing Home is one of the better facilities that I have visited. The building is extremely clean and neat. The residents' rooms contained many items of state of the art medical equipment. In addition, the decor was much more welcoming than in some other places I have seen. There is a very large staff, and all members of the staff are qualified, friendly, and have an excellent rapport with the residents. The staff goes to great lengths to make the residents feel at home. They even offer large dinners on holidays so that the residents can still play host to their loved ones! This place was great!
SupaSteve
4
|
July 31, 2012
This place was very nice. Everything was very clean and there was a nice smell in the air. The staff was very helpful to me, telling me about the patients, who to stay away from and who would benefit the most from talking to me. The people who are housed here are also very nice, except for a few who are not all there mentally, however these people are few and far between. It was a very nice place to visit and I enjoyed it thoroughly.
amalya
1
|
May 9, 2012
This was one of the worst places that I have ever been too. When I entered the facility there was no one at the front desk and when someone did appear there was yelling involved. There are four elevators and every time that we went there they had only two working. The food was bad we saw feces on the floor and when I was in the dinning room there was not enough staff. I also found some of the staff very rude and not caring. The good points the pt was great and caring ,and the volunteers were pleantiful and nice
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Medicare
Health
3.0
Overall
4.0
Quality
5.0
Staff
3.0
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