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Sands Point Center for Health and Rehabilitation

1440 Port Washington Boulevard, Port Washington, NY 11050

(855) 755-2643

Verified Partner

3.63

(11 reviews)

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Reviews of Sands Point Center for Health and Rehabilitation in Port Washington, New York

3.63

(11 reviews)

  • Facility

    3.9

  • Staff

    3.4

  • Food

    2.7

  • Activities

    3.3

  • Value

    3.5

Gary

5

April 17, 2022

I am a friend or relative of a current/past resident

My brother-in-law is now in Sands Point Center for Health and Rehabilitation. Right now, we're very, very happy with them. They show a lot of care. It's a very happy and caring staff. They have a complete monthly activity calendar that they use for anyone interested in joining any one of the activities. They have scrabble because he plays scrabble. It's a full calendar. The place is clean, neat, and well-maintained. They got a full staff all the time. The nursing stations are good; they're always manned. It's worth the money.

David

5

February 10, 2022

I visited this facility

Sands Point Center for Health and Rehabilitation was very clean and had a very comfortable feel to it. It was very homey and decorated well. The staff was very friendly, alert, and answered all my questions. They have courtyards that look very nice, and a nice dining room with a piano. Overall, I liked it a lot.

barely survived

1

February 4, 2022

I am/was a resident of this facility

Never, ever let your family member go here. Almost 2 years later, I still have nightmares of my treatment from them after aortic valve replacement. The first night the room was about 93 degrees. They told me the heat was broken so they’d open a window. It was 31 degrees out. The window was stuck, I couldn’t close it, and the nurse wouldn’t come. They yelled at me that I was too demanding. I woke up in the morning shivering and so weak. The nurses always came in late for my meds, yelled at me, and didn’t know what medication they were dispensing when I asked. They were combined a large dose of narcotics with a large dose of tranquilizer, I’m assuming so I’d sleep all day. The food was beyond awful, and very, very salty. They treated me with disdain and neglect and shouted at me and others quite frequently. I was able to be discharged on the third day only by threatening to sue. I feel more like I escaped. Not sure I would have lived through the original 10 day stay that was recommended. Horrible, awful, the worst. Should be shut down.

Devoted Daughter2020

5

September 23, 2021

I am a friend or relative of a current/past resident

Sands Point has been taking care of my dad for many years. Nursing is the best and they always keep me posted on anything that is going on with him and the facility. He prefers to do his own thing, but recreation helps him with anything he needs. The director of nursing and the administrator, as well as everyone else there, is always available to answer my questions. Thank you to Stuart who always helps me with communication, when I'm not able to get there myself. The place is clean with is also very nice.

Maria Pta

5

September 15, 2021

I am/was a resident of this facility

The Best!!!!!!! They saved my life!!!! I cannot express enough gratitude to the Sands Point Team, for helping to save my life. I arrived on a stretcher and was able to leave, walking on my own. Rehab is the best. Nursing is wonderful. From the Director of Nursing, to the unit nurses, certified nursing assistants, Administrator, Guest Services, on and on. The facility is clean, the food is good and most importantly, the staff is caring. I highly recommend Sands Point Center to anyone and everyone.

lisarocco

1

September 14, 2021

I am a friend or relative of a current/past resident

They are understaffed and do not treat patients well. My Mom wasn’t eating and kept telling them she was nauseous. She developed a cough and sore throat. We made decision to send her back to hospital. They told us we were making a mistake! She had Covid!!! They told us she was neg. same day they call back shes pos When I was there she was throwing up and not one aide came into room to see how she was or offer to help. Stay away!!!

JimAlf

5

September 11, 2021

I am/was a resident of this facility

The staff are caring, supportive, compassionate and giving. The rooms are large and the entire facility is clean. The food and good and plentiful. Despite the difficulties due to the pandemic, the staff has provided activities and materials for me to self direct on my own. I go to the lounge and play games with some of the other residents here. My family visits in person and through the computer. I am very happy that I chose Sands Point as my permanent home.

Mr. Brightside

5

February 19, 2021

I am a friend or relative of a current/past resident

My aunt has received hopefully care at this facility. Everyone was Thoughtful, caring and compassionate. She was in another Nursing Home a few years ago that wasn’t nearly as good as Sands Point. Thank you to all the Health Care workers.

JC514

1

January 18, 2021

I am a friend or relative of a current/past resident

This facility mistreated my grandmother and she left with a swollen lip, bruised legs and severely dehydrated after not receiving proper care for days. We wouldn’t have even known that she hadn’t ate or drank in days had it not been inquired about during the 2 day a week FaceTime calls allotted. Brand new clothing that was dropped off went missing and she was put in large men’s size socks. What we expected to be a helpful experience for her made her even worse. This poor woman who suffers from dementia not only had to be without a single familiar face but didn’t even receive the care she deserved in the slightest. This facility is clearly taking advantage of the no visitor policy and should be ashamed.

dpp

2

April 9, 2019

I am a friend or relative of a current/past resident

Sands Point was a disaster. Rehab? Not really,it was more like a budget motel with lousy attendants. Our mother entered there after having abdominal surgery. Rehab was needed to keep her mobility going. After a stroke and hip fractures she was wheelchair bound and needed to keep up her strength. Well that didn't happen.  Mornings were spent in bed eating breakfast and sometime around 11am her tray was picked up, 1/2 a banana eaten. Lunch was the same, still in bed! Dinner, the same! So much for getting up and about. Eventually, after seeing our concerns were not going to be addressed,we had to hire a private aid just to make sure she was changed, got out of bed to her wheelchair, got a bath,went to the dining room, and actually ate something! Sands Point aids stopped doing ANYTHING once they saw our aid there. In fact they even asked where the private aid was it she wasn't in that day! Really? We could only wonder what Medicare was being charged for this "service". A few does and don't s about this place. 1- Do look into your relative's complains about pain. My mother complained about pain in her shoulder and we found a large boil right on top of her shoulder. No one noticed it. Big , red, swollen!  She also complained about back pain ie. Screaming pain! Turns out she had a fracture of the L1! Yes that would make therapy VERY uncomfortable. 2- Do check to see if your family member is eating and where. No one here worries about that.  3- Do check to make sure medications have not been changed. That happens without you being informed. 4- Don't expect to have any information about your loved one's daily stay documented. It seemed like actually adding anything to the charts was unheard of. How does the next shift know what is going on or what has changed? 5- Do speak to Nancy the receptionist as she will track down the person you are looking for. No one there ever cleans out their message box or answers their phone! Nancy is key, you can count on her! 6- Advice or help with setting up a new wheelchair? Don't bother. I was told that the therapists don't do that. Really? 7- Do make sure that the patient goes to physical therapy, because if they say no for some reason they will not be taken. Isn't that why they are here?  Why hasn't it been mentioned to the family? You must ask about everything, and I do mean everything! 8- Do bring your nail clippers and scrubber as I never saw anyone wash my mother's hands at any point during the day. Not before meals, not after, never!  9- Don't ask for anything - water, bowel movements, diapers or bandages to be changed etc. as the staff are "very busy" and will do that later. It does seem that chatting in the hall is more important and you can forget it if it is "not their patient". 10-Do expect to see patients' call buttons ringing, left in soiled diapers for 45 minutes or so, rude aids, no acknowledgement from most of the staff there. I could go on and on but I think you get the picture.  Put Sands Point Glen Cove as your last resort or plan on hiring an aid or being there daily to  make sure your loved one gets the proper care. As for our mother, she has gone backwards after being there.

Cathy101543550

5

January 19, 2015

I am a friend or relative of a resident

I put my father in Sands Point Center. The staff is very good; they are very caring and attentive. I didn't taste any of the food, but it smells good. It is very clean, and there are lots of activities. Justin came in the other day to perform, they have pet visits from their pet therapy, and they have Bingo and different kinds of luncheon, Wii, trivia, and contests. I am very happy.

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Services and Amenities of Sands Point Center for Health and Rehabilitation in Port Washington, New York

General

  • Resident Capacity: 180

Licenses

  • State Licenses: TBA

Medicare

  • Health

    3.0

  • Overall

    4.0

  • Quality

    5.0

  • Staff

    2.0

Medicare Provider Number: 335022
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Sands Point Center for Health and Rehabilitation in Port Washington, New York

We have a commitment to the highest level of quality care, a focus on patient and family education and a passion for customer service. The goal of our center is to meet the ever-changing healthcare needs of the communities we serve. We strive to meet this goal by providing a comprehensive array of specialized services and programs including clinical care, physical, occupational and speech therapies, in addition to social services and recreational therapies in a warm, healing environment.

Map of Sands Point Center for Health and Rehabilitation

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Sands Point Center for Health and Rehabilitation

1440 Port Washington Boulevard, Port Washington, NY 11050

(855) 755-2643

Verified Partner

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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