Pine Ridge of Hayes

Offers Independent Living

19 Reviews

43707 Hayes Road

Sterling Heights

48313

Pine Ridge of Hayes

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4.2 19

rwolfz 2022-01-17 My mother has lived there for over three years now. She is very content and happy since she moved in. The people that work there behind the desks, in the kitchen, house keeping etc are great. My mom likes to joke with them all the time. Everyone there goes out of their way to make her smile. They wash her clothes, clean the apartment, and makes sure her needs are addressed. They take her out on the bus to go shopping, personal trips to the doctor, dentist. He activities director has.hem doing/ playing bingo, arts and crafts and games of all sorts. If we take my mom out, she says she wants to be back in time so that she doesn’t miss whatever is planned for the day. She couldn’t be happier. I am a friend or relative of a current/past resident

5 5 1

Daisy K 2021-02-12 First this place has one HUGE advantage over most other Assisted Living facilities. It is all one one floor and each apartment has TWO doors to escape if there was a fire. Also no elevators which are shut down in all multistory facilities if there is a fire or other emergency. Also a screened in porch is standard for everyone and pets are allowed. There is also fenced in dog park. Yes the staff is nice and food is great like most other places, but being all on one floor is the best bet for safety. Think about this !!! I am a friend or relative of a current/past resident

5 5 1

Bonanni 2020-02-15 Overall, my family had a good experience with the staff and caregivers. However, my family decided to move my grandparents out when management made a decision to exclude my grandmother from the dining room. She had choked on her food, and was “distracting” other residents. Management did not offer any other alternative besides that my grandmother had to eat alone in her room because she “coughed” too much. This really took a toll on my family, and even bothered other individuals within the facility, but management was not willing to do anything but exclude her. We immediately moved my grandparents out when the manager confirmed her decision and failed to follow up. It was clear that my grandma needed more care and attention. I understand that this may have required more than Pineridge could handle, but I continue to disagree with the action taken. To me, this shows a lack of compassion for the elderly. I would not recommend this location to others who have family members that suffer from Parkinson’s. Besides that, the staff and caregivers were wonderful to my grandparents. I am a friend or relative of a current/past resident

5 3 1

Laurawayman 2019-10-30 My sister and I are extremely pleased with Pine Ridge. The apartments are spacious, the hallways and common areas are always clean, smell fresh and there seems to always be a new project going to improve the look of the facility. Mary, Anne Marie, and Terri have been so helpful to make sure that our parents have what they need. DeeDee on the cleaning staff has been so kind and the young girls waiting on tables in the dining room seem to always know what our parents want before they ask. Thank you Pine Ridge - you are a blessing!! I am a friend or relative of a current/past resident

5 5 1

Marions family 2018-12-24 I cannot say enough about how wonderful the staff is at Pine Ridge. If is so obvious they love the residents and have a commitment to making their lives better. Our mom loves it at Pine Ridge, she has been there for over 4 years and we couldn't be happier. I am a friend or relative of a current/past resident

5 5 1

Janet 2018-08-29 I didn't care for Pine Ridge of Hayes. It's an older community with lower ceilings that made you feel like you're closed in. My sister lived there, and it felt gloomy, and the atmosphere wasn't that happy. The people were wonderful and the staff was great. The food was OK; some of the other senior places had better food. I visited this facility

5 3 1

karen jewell 2017-08-06 My 99 year old grandma is a current resident,for about 4 years now.She was heartbroken to leave her house that she lived in for 60 years,so everybody was very worried how she would acclimate.It didn't last long.She loves it!Delicious food in the central dining room,cute little screened in porch,kitchenette in her apartment,nice sized living room & a large bedroom..Most importantly,to us,is the caring staff.They routinely go over and above & we sure do appreciate that!It is perfect for her needs. I am a friend or relative of a current/past resident

5 5 1

cindy238570 2017-06-01 Pine Ridge of Hayes Senior Living has a very neat concept because all of the apartments have a screened-in back porch, which is awesome. The community felt more homey to me, but it looked, smelled, and felt old to me. The apartments were not updated. Their cupboards in the kitchen were probably never updated, but they’ve been painted so many times. They probably had the best food. My father liked the community the best because it was all on one floor. There was no upstairs, and it had a backyard and a courthouse. They had the least amount of accommodations. There wasn’t a movie theater which was appealing and kind of neat for them to be able to go to the movies inside. I visited this facility

5 3 1

Kandice K. 2017-03-06 Pine Ridge of Hayes Senior Living is a really cute community. The cutest thing about it is they actually have outdoor living space for the residents. It was the only property we looked at that was all on 1-floor. If you have somebody who is on a motor scooter or needs handicapped accessibility, you don’t have to worry about stairs or about elevators, which is great. Mom liked this place because it was all on one floor. They had screened porches for every resident, so off the back of your apartment you had a screened in porch, so you could still have a little outdoor time, and they have a little garden club. The residents were a little older than mom, but the activities director and the staff were very in-tune with the residents. There were only 83 or 85 residents, so it was the best ratio as far as residents to the location. She had put a down payment on them as far as to hold the apartment. They have one apartment coming available, so we were really interested in moving forward, and this was the first place we looked at that didn’t have a wait, so there was a lot of positive to it. But the apartments were just so outdated and I don’t know if they fix them up before they put the residents into them. This one hadn’t been fixed up yet, but there was apparent mold damage. It was really outdated, and there was also a gentleman smoking right in front of the building when we got there. He was a resident, and that really turned us off because mom, every time she was watching the front door, would complain about that cigarette smoke. Charlene was the woman we spoke to, and she was a blessing. I really commend her for all of her efforts; she was great. I also talked to her colleague, Mary, over the phone, and she was great as well. I cannot say enough good things about the folks that work there, and we’ve already told them that we would keep them in mind if there was another move in the near future. Each apartment has a dropdown like an attic storage area, and you don’t see that anywhere. So if you have somebody who is looking to move and has a lot of stuff, rather junking the trunk, this might be the place you might look for because you have enough attic space in there, and there is nothing extra added to your rent because it is in your apartment. I visited this facility

5 4 1

Charles770360 2016-11-05 Pine Ridge of Hayes seemed to be old. The construction was very dated, and my wife did not like it at all. The staff person was very nice; she also showed us around, answered all of our questions, and was very friendly. We saw them playing Bingo, and we saw the rooms where people can play games or do puzzles. I visited this facility

5 3 1

Elaine511420 2016-09-30 Pine Ridge of Hayes was fine. I believe it was more expensive than some of the other ones I have been looking at. It was excellent, and everything was fine. It was clean, neat, smelled good, and looked good. I visited this facility

5 5 1

Lori884833 2016-09-29 They were very helpful, and the apartment at Pine Ridge of Hayes was more appropriate for my dad. It had things that he liked, the people were accommodating, the apartment was available, and we liked it. So far, it has only been a month and a half, and we haven’t had any issues yet, but he seemed to be happy there. He seems to like the food, so that’s a good thing. I think it’s going to work out. I am a friend or relative of a current/past resident

5 5 1

JDGAUY 2016-05-10 Pine Ridge was nice but old and terribly dated. It seemed they had all the amenities for people for less than half if what it costs where my mom is now, but it's a lot smaller. I think they're pretty good and nice, especially for the price. I visited this facility

5 3 1

Rich9 2015-05-26 Mom is at Pine Ridge of Hayes. I like us being able to choose the variety of services on an a la carte basis. The staff was very helpful. They have single bedroom apartments with small efficiency kitchens. Each room has a patio area as well. They have a central dining room which mom gets escorted to and from on a regular basis. I am a friend or relative of a resident

5 4 1

Janet102448550 2015-02-22 I already have my parents in an assisted living facility. I thought it was nice. People seemed nice, they invited us to breakfast, and the food seemed decent. It was nice, and it was in our price range. I picked it because of its location. We all lived close to it, and it was reasonable. Like I said it was clean, and the rooms were of a nice size. They live in their little apartment. I don't know if they have enough staff over there, but that is just my opinion. They haven't been there long enough yet, but I think they need more help. The people there are very friendly, and they are nice. The staff there is very nice because they go out of their way to do things. It's nice, but I just think they need a few more people there for the residents they have. My father for one is very needy. If everybody there is like him, then they don't have enough. That's how I look at it. I am a friend or relative of a resident

5 4 1

June'sSon 2015-01-20 Pine Ridge Hayes was recommended to us by a friend and we found everything we were told to be true. The facility is well kept and inviting, with rooms that are well designed for comfortable living. The administration was very helpful during our mom's entire stay. The Parental Care staff was exceptional. The kitchen and cleaning staffs were always helpful and pleasant, which made my mom feel very much at home. She enjoyed the activities, particularly the music presentations. It was a wonderful experience for my mother and I would highly recommend Pine Ridge Hayes. I am a friend or relative of resident

5 5 1

sircrafts 2015-01-16 This is like living with my family. The staff and residence. are wonderful. I would recommend this residende to anyone, infact I am the welcome committee for people who tour this facility. I am/was a resident of this facility

5 5 1

Caring55469750 2014-02-24 Pine Ridge of Hayes Senior Living was too big for my sister-in-law. What we didn’t like was that they just kept her in her room. They would just get her out of her bed and she would sit in front of the TV in her room all day. They would bring her food to her room and that's just about it. They lost her teeth while she was there and lost her toilet seat that we took in and so we moved her out there. The place is too overwhelming for her with that many people. It would have been a good facility for retired active people or for those seniors who can socialize, but in her case it’s not that suitable for her. I am a friend or relative of a resident

5 3 1

Caring9131154 2012-05-21 I didn't feel rushed, and the staff were easy to talk to. It has all the same features as the other facility we visited, just a different atmosphere from the other Pine Ridge facility. I visited this facility

5 4 1

43707 Hayes Road, Sterling Heights, MI 48313

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Pine Ridge of Hayes (800) 385-2527

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Reviews of Pine Ridge of Hayes

19 Reviews Write a review

Food

(6 Reviews)

Staff

(6 Reviews)

Facility

(6 Reviews)

Activities

(5 Reviews)

Value

(5 Reviews)

Independent Living Reviews for Pine Ridge of Hayes

January 17, 2022

By rwolfz

I am a friend or relative of a current/past resident

My mother has lived there for over three years now. She is very content and happy since she moved in. The people that work there behind the desks, in the kitchen, house keeping etc are great. My mom likes to joke with them all the time. Everyone there goes out of their way to make her smile. They wash her clothes, clean the apartment, and makes sure her needs are addressed. They take her out on the bus to go shopping, personal trips to the doctor, dentist. He activities director has.hem doing/ playing bingo, arts and crafts and games of all sorts. If we take my mom out, she says she wants to be back in time so that she doesn’t miss whatever is planned for the day. She couldn’t be happier.

Provider Response

Thank you for taking the time to let us know that what we do is appreciated. We love our residents and are so happy to see that your mom appreciates everything that our community provides. It is nice to hear that she is excited to get back to joining in the activities when she is away from Pine Ridge of Hayes. Sincere thanks, Ann Marie Broquet

February 12, 2021

By Daisy K

I am a friend or relative of a current/past resident

First this place has one HUGE advantage over most other Assisted Living facilities. It is all one one floor and each apartment has TWO doors to escape if there was a fire. Also no elevators which are shut down in all multistory facilities if there is a fire or other emergency. Also a screened in porch is standard for everyone and pets are allowed. There is also fenced in dog park. Yes the staff is nice and food is great like most other places, but being all on one floor is the best bet for safety. Think about this !!!

Provider Response

Thank you for your thoughtful comments, Daisy! We do love our screened in porches. Our one level, ranch style, building structure with our one-of-a-kind screened-in patios are important features to our residents, their families, and their fur babies, especially because of the safety factors. We feel our community, and all its features, create that special “feels like home” touch that everyone desires and hopes to experience.

February 15, 2020

By Bonanni

I am a friend or relative of a current/past resident

Overall, my family had a good experience with the staff and caregivers. However, my family decided to move my grandparents out when management made a decision to exclude my grandmother from the dining room. She had choked on her food, and was “distracting” other residents. Management did not offer any other alternative besides that my grandmother had to eat alone in her room because she “coughed” too much. This really took a toll on my family, and even bothered other individuals within the facility, but management was not willing to do anything but exclude her. We immediately moved my grandparents out when the manager confirmed her decision and failed to follow up. It was clear that my grandma needed more care and attention. I understand that this may have required more than Pineridge could handle, but I continue to disagree with the action taken. To me, this shows a lack of compassion for the elderly. I would not recommend this location to others who have family members that suffer from Parkinson’s. Besides that, the staff and caregivers were wonderful to my grandparents.

October 30, 2019

By Laurawayman

I am a friend or relative of a current/past resident

My sister and I are extremely pleased with Pine Ridge. The apartments are spacious, the hallways and common areas are always clean, smell fresh and there seems to always be a new project going to improve the look of the facility. Mary, Anne Marie, and Terri have been so helpful to make sure that our parents have what they need. DeeDee on the cleaning staff has been so kind and the young girls waiting on tables in the dining room seem to always know what our parents want before they ask. Thank you Pine Ridge - you are a blessing!!

December 24, 2018

By Marions family

I am a friend or relative of a current/past resident

I cannot say enough about how wonderful the staff is at Pine Ridge. If is so obvious they love the residents and have a commitment to making their lives better. Our mom loves it at Pine Ridge, she has been there for over 4 years and we couldn't be happier.

August 29, 2018

By Janet

I visited this facility

I didn't care for Pine Ridge of Hayes. It's an older community with lower ceilings that made you feel like you're closed in. My sister lived there, and it felt gloomy, and the atmosphere wasn't that happy. The people were wonderful and the staff was great. The food was OK; some of the other senior places had better food.

August 06, 2017

By karen jewell

I am a friend or relative of a current/past resident

My 99 year old grandma is a current resident,for about 4 years now.She was heartbroken to leave her house that she lived in for 60 years,so everybody was very worried how she would acclimate.It didn't last long.She loves it!Delicious food in the central dining room,cute little screened in porch,kitchenette in her apartment,nice sized living room & a large bedroom..Most importantly,to us,is the caring staff.They routinely go over and above & we sure do appreciate that!It is perfect for her needs.

June 01, 2017

By cindy238570

I visited this facility

Pine Ridge of Hayes Senior Living has a very neat concept because all of the apartments have a screened-in back porch, which is awesome. The community felt more homey to me, but it looked, smelled, and felt old to me. The apartments were not updated. Their cupboards in the kitchen were probably never updated, but they’ve been painted so many times. They probably had the best food. My father liked the community the best because it was all on one floor. There was no upstairs, and it had a backyard and a courthouse. They had the least amount of accommodations. There wasn’t a movie theater which was appealing and kind of neat for them to be able to go to the movies inside.

March 06, 2017

By Kandice K.

I visited this facility

Pine Ridge of Hayes Senior Living is a really cute community. The cutest thing about it is they actually have outdoor living space for the residents. It was the only property we looked at that was all on 1-floor. If you have somebody who is on a motor scooter or needs handicapped accessibility, you don’t have to worry about stairs or about elevators, which is great. Mom liked this place because it was all on one floor. They had screened porches for every resident, so off the back of your apartment you had a screened in porch, so you could still have a little outdoor time, and they have a little garden club. The residents were a little older than mom, but the activities director and the staff were very in-tune with the residents. There were only 83 or 85 residents, so it was the best ratio as far as residents to the location. She had put a down payment on them as far as to hold the apartment. They have one apartment coming available, so we were really interested in moving forward, and this was the first place we looked at that didn’t have a wait, so there was a lot of positive to it. But the apartments were just so outdated and I don’t know if they fix them up before they put the residents into them. This one hadn’t been fixed up yet, but there was apparent mold damage. It was really outdated, and there was also a gentleman smoking right in front of the building when we got there. He was a resident, and that really turned us off because mom, every time she was watching the front door, would complain about that cigarette smoke. Charlene was the woman we spoke to, and she was a blessing. I really commend her for all of her efforts; she was great. I also talked to her colleague, Mary, over the phone, and she was great as well. I cannot say enough good things about the folks that work there, and we’ve already told them that we would keep them in mind if there was another move in the near future. Each apartment has a dropdown like an attic storage area, and you don’t see that anywhere. So if you have somebody who is looking to move and has a lot of stuff, rather junking the trunk, this might be the place you might look for because you have enough attic space in there, and there is nothing extra added to your rent because it is in your apartment.

November 05, 2016

By Charles770360

I visited this facility

Pine Ridge of Hayes seemed to be old. The construction was very dated, and my wife did not like it at all. The staff person was very nice; she also showed us around, answered all of our questions, and was very friendly. We saw them playing Bingo, and we saw the rooms where people can play games or do puzzles.

September 30, 2016

By Elaine511420

I visited this facility

Pine Ridge of Hayes was fine. I believe it was more expensive than some of the other ones I have been looking at. It was excellent, and everything was fine. It was clean, neat, smelled good, and looked good.

September 29, 2016

By Lori884833

I am a friend or relative of a current/past resident

They were very helpful, and the apartment at Pine Ridge of Hayes was more appropriate for my dad. It had things that he liked, the people were accommodating, the apartment was available, and we liked it. So far, it has only been a month and a half, and we haven’t had any issues yet, but he seemed to be happy there. He seems to like the food, so that’s a good thing. I think it’s going to work out.

May 10, 2016

By JDGAUY

I visited this facility

Pine Ridge was nice but old and terribly dated. It seemed they had all the amenities for people for less than half if what it costs where my mom is now, but it's a lot smaller. I think they're pretty good and nice, especially for the price.

May 26, 2015

By Rich9

I am a friend or relative of a resident

Mom is at Pine Ridge of Hayes. I like us being able to choose the variety of services on an a la carte basis. The staff was very helpful. They have single bedroom apartments with small efficiency kitchens. Each room has a patio area as well. They have a central dining room which mom gets escorted to and from on a regular basis.

February 22, 2015

By Janet102448550

I am a friend or relative of a resident

I already have my parents in an assisted living facility. I thought it was nice. People seemed nice, they invited us to breakfast, and the food seemed decent. It was nice, and it was in our price range. I picked it because of its location. We all lived close to it, and it was reasonable. Like I said it was clean, and the rooms were of a nice size. They live in their little apartment. I don't know if they have enough staff over there, but that is just my opinion. They haven't been there long enough yet, but I think they need more help. The people there are very friendly, and they are nice. The staff there is very nice because they go out of their way to do things. It's nice, but I just think they need a few more people there for the residents they have. My father for one is very needy. If everybody there is like him, then they don't have enough. That's how I look at it.

January 20, 2015

By June'sSon

I am a friend or relative of resident

Pine Ridge Hayes was recommended to us by a friend and we found everything we were told to be true. The facility is well kept and inviting, with rooms that are well designed for comfortable living. The administration was very helpful during our mom's entire stay. The Parental Care staff was exceptional. The kitchen and cleaning staffs were always helpful and pleasant, which made my mom feel very much at home. She enjoyed the activities, particularly the music presentations. It was a wonderful experience for my mother and I would highly recommend Pine Ridge Hayes.

January 16, 2015

By sircrafts

I am/was a resident of this facility

This is like living with my family. The staff and residence. are wonderful. I would recommend this residende to anyone, infact I am the welcome committee for people who tour this facility.

February 24, 2014

By Caring55469750

I am a friend or relative of a resident

Pine Ridge of Hayes Senior Living was too big for my sister-in-law. What we didn’t like was that they just kept her in her room. They would just get her out of her bed and she would sit in front of the TV in her room all day. They would bring her food to her room and that's just about it. They lost her teeth while she was there and lost her toilet seat that we took in and so we moved her out there. The place is too overwhelming for her with that many people. It would have been a good facility for retired active people or for those seniors who can socialize, but in her case it’s not that suitable for her.

May 21, 2012

By Caring9131154

I visited this facility

I didn't feel rushed, and the staff were easy to talk to. It has all the same features as the other facility we visited, just a different atmosphere from the other Pine Ridge facility.

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Questions about Pine Ridge of Hayes

Describe the overall population of independent living residents at Pine Ridge of Hayes. What is their average age? What are their favorite things to do?

The average age is 83. Favorite things to do include cards, entertainment, bus trips, movies, bingo, singing group, shopping, games, exercising, Happy Hour, arts & crafts, cooking demonstrations.

What places are nearby for independent living residents to enjoy?

Senior Centers, Movies, Shopping Malls, Restaurants, Grocery Stores, Cider Mills, Parks.

What are some recent off-site events that the community activity director at Pine Ridge of Hayes has organized?

Stoney Creek Park, MGM Casino, Movie Theater, Father Solanus tour, Green House, Restaurant for lunch.

What transportation services does Pine Ridge of Hayes offer to independent living residents?

Transportation is offered on select days for doctor appointments, errands and other requests that are within a 10 mile one-way radius from our community. Transportation is also provided to the grocery store every Wednesday.

What makes the chef or dining program at Pine Ridge of Hayes exceptional? What kind of menu can independent living residents expect?

Our meals are homemade and appealing to our residents' taste. Our menu consists of breakfast, lunch and dinner with a variety of choices and of different ethnic cuisine. Our residents consistently say how great the food is to family and visitors.

What common areas are available for independent living residents?

Living room area in front of community, outside rocking chairs and benches, Dining room, Bistro, sitting areas throughout our community and Back Activity room & patio.

What safety features or security measures does Pine Ridge of Hayes offer to independent living residents?

All outside doors are locked with keyed access. The main door in the front entrance is unlocked during business hours. We have a concierge at our front desk from 8am-9pm. All residents are encouraged to wear their emergency response pendants for an immediate response from the 3rd party home healthcare company on site.

If Pine Ridge of Hayes accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We are pet friendly and pets are free to enjoy the screened in patio attached to every apartment, our courtyards, and our new addition - the dog run area.

Does Pine Ridge of Hayes work with an agency or registry to provide nursing and medical assistance as needed?

A separate Third-Party company is on-site to provide a variety of enhanced care services if our residents should need them.

Costs for Pine Ridge of Hayes

Cost of Independent Living

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Services and Amenities of Pine Ridge of Hayes

Costs

Entry Fee
Independent Living Starting At: $2055/month

Room and housing options

1-bedroom apartments
Companion Suites: We Offer Companion Suites
Studio Apartments

Financial guidance

Financial Guidance Extra: Medicaid Not Accepted

General

Minimum Age: 62
Pets: Small Pets Allowed

Licenses

State Licenses: B98-0369

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About Pine Ridge of Hayes

Our independent senior living community provides the versatility and benefits of being in your own home without the burdens and complexities of everyday life. Our seniors benefit from an independent lifestyle that promotes new friendships, community involvement and connection to you and your neighbors.

What Makes Us Special

85 Rooms on a single floor are designed for seniors that still like to have a full kitchen, living room and screened in patio.

Pine Ridge of Hayes

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