Town Village Sterling Heights Sterling Heights, MI

I've lived in Town Village Sterling Heights for three years now. The food is very good, and that's one of the biggest attractions here. The administration is very good to me, but the company that runs the home care is short of help all the time, and I sometimes require two people instead of one. The staff has been very good to me, I can't complain about that, and they keep the place clean. The dining area is comfortable, nothing fancy, and they also have an exercise room.

Town Village was very nice, and I liked that. The people were very nice, their food was very good, but there's no washer and dryer in the room. The 1-bedroom was small. The dining area was very nice, and they were doing food demonstration. I know somebody who lived there, and she's very happy there. The staff seemed very friendly, and the director who took me around was amazing.

Since my parents moved in things have deteriorated. The food is awful, overcooked, small portions smothered in who knows what. There are odors coming from different areas. Residents in motorized carts run into you or over your feet. The pool is cold for the older residents. House keepers don't do much of anything..

Town Village Sterling Heights is the place we ended up going with, and mom is moving in on Saturday. When you first walk in the door, it is very open, not very old-fashioned, and you have the modern amenities. There is a jukebox when you walk in, so you have activities going on right when you walk in the door. There was a flat screen TV set up, and there were people watching TV. There is a pool at this place, so there were people in the pool swimming, there were people in the hot tub bathing, there was a whole group of men and women in the exercise room, and they had just tables and chairs set out and they were building airplanes. There were all kinds of activities going on. There were a couple ladies getting their hair done in the salon, so it was almost like being in your own mini community where all of the activities were going on at the same time, and so that was really the clicker. The other thing is when you move in they will paint the walls, replace the carpet, and change the flooring out for every resident. They had all new flooring and very modern kitchens. It was by far the cleanest place we looked at of all. And the menu was not what you see in all the other places; the menu was like full service menu, not just sandwiches, and it was appetizing. They really were welcoming to all the relatives, so “bring your family, call us in advance, and make reservation in the restaurant.” We walked down the hall, and there were people playing Wii bowling in one room that we walked by and they were trying to get mom in there to play Wii bowling with them, so the residents were really outgoing. They also put name plates outside of everybody’s door, so it really gives out a personalized feeling. She is really excited about moving in there. They do have a lot of activities and a lot of things going on. It was just before dinner time when we arrived, and there were maybe 30 or more people milling about in the hallways just sitting in little circles and talking. It just had a whole different feeling. The other thing is location. They are really close to where mom lives today, so it is convenient. It is a stone’s throw from Beaumont Hospital, which is the one mom goes to and where her doctors are, and it is right next to Walmart.

We went to Town Village Sterling Heights. I toured them for my mother-in-law. It was nice. What I didn’t like about it was that it was too easy to get lost. The staff was wonderful. They had everything going on. They had exercise going on. They had a painting class going on. The food was wonderful. My mother-in-law said they treated her like a queen.

Besides the people, I liked the apartment at Town Village Sterling Heights. I'm looking forward to playing cards and bingo. It had a very pretty area outside to sit. They do trips and take the residents to appointments and shopping. They serve breakfast and either lunch or dinner. The staff was very easy to approach and very knowledgeable. I chose the regular apartment with a regular kitchen. The place had a pool, a small store, and a workout room, and it had a number of rooms to play cards, watch movies, watch TV, or just sit and talk.

I was impressed with all the different features they have at Town Village Sterling Heights. They have activities, and exercise rooms. The dining-room is good. I like the layout of the building. The staff has been nice. I never had any issues with them.

Mother is living in Town Village, and I decided to increase the support that she’s getting there to see how it works out. They don’t provide assisted living themselves; they have a company that comes there if you hire them. I don't have any problems at all with this facility. The staff is very helpful, very kind, and very dedicated. Any time I’ve had a concern, they addressed it immediately. She has early stages of Alzheimer's and was kind of isolating herself. She’s on the third story and the hallways are real long. She has COPD, so it’s hard for her to go anywhere. I’m a little bit worried about that because of the way the building is set up, but it’s a beautiful facility. The rooms are very nice and very well maintained. She has a one-bedroom, but they also have two-bedrooms. The swimming pool was another reason why I decided to keep her there because it’s one activity that my mother will consistently engage in. She has a cat that she loves and able to keep there.