Provider Response
Les, thanks for taking the time to share your feedback with us. Feel free to reach out to our home office, to discuss any questions or concerns you may have.
January 25, 2021
Provider Response
Les, thanks for taking the time to share your feedback with us. Feel free to reach out to our home office, to discuss any questions or concerns you may have.
July 06, 2020
Provider Response
Thanks so much for your 5-star review of American House East I! We appreciate your feedback and are honored to serve your family.
March 27, 2018
August 02, 2016
March 28, 2016
December 21, 2015
October 19, 2015
May 26, 2015
Provider Response
Thank you for providing your feedback on the American House East I community! You're correct in that each American House community offers a resident activity program provided by the life enrichment director (LED). The best part is that the residents get to decide 'what they want to do today' and the LED makes it happen! If I can provide any other information, or offer any assistance to you, please contact me. Fran Marable, executive director
April 30, 2015
Provider Response
Thank you for your feedback! We're so happy that you and your sister were able to take-part in the many activities the life enrichment director plans. In addition to what you mentioned, we also have a community dining room with an Executive Chef, a chapel, library, exercise room, computer area, potting room for plants, billiard and game room. If there's anything we can do for you please visit the main office!
December 28, 2014
Provider Response
I’m extremely pleased that you are so impressed with our community! Our staff works very hard to make sure our residents are happy, well taken care of, and having fun. We view our residents as part of our family. If you ever need anything, please feel free to stop by my office or give me a call.
Sincerely, Fran Marable, Executive Director 586-776-8500
December 26, 2014
Provider Response
How exciting that you've already chosen to move into our wonderful American House community! We do offer those amenities, plus so much more -- including fun activities and events scheduled by our Life Enrichment Director. We look forward to having you move in here. If you have any questions before you do so, please don't hesitate to call me!
Sincerely, Fran Marable, Executive Director 586-776-8500
December 31, 2013
Provider Response
That's what we aim for - our residents and visitors to feel warm and happy here! I'm glad you liked it, and hope you noticed ALL of the cool and enjoyable events we offer. If you have any questions, please call me and I'd be happy to help out.
Sincerely, Fran Marable Executive Director 586-776-8500
December 29, 2013
Provider Response
Thanks for leaving your feedback, Carolyn. I understand your concerns about your mom being able to maneuver around the community; if you would like to give me a call personally, I'd be happy to talk to you about our options for her. We have staff on site to assist with escorting our residents if needed. I'd love for her to be able to enjoy all of our activities and events here!
Sincerely, Fran Marable Executive Director 586-776-8500
November 27, 2012
Provider Response
Thanks for providing feedback "“ we consider it a compliment that you think so highly of our staff at American House! We make sure we only have the very best people working with us, and they truly love working with our residents. We try to foster happy attitudes and cleanliness in our building, so I'm glad that was evident. I'm glad you enjoyed our food and kitchen service as well. We want to make sure we're providing the highest quality food we can for our residents, so if your experience was different, I'd like to speak with you about opportunities to improve.
Thank you, Fran Marable, Executive Director 586-776-8500
November 06, 2012
Provider Response
Hi Paula4, Thank you for the feedback! We're so happy your experience with American House was positive. However, we are concerned about the incident you referenced and would like to learn more. We want to make sure we do all we can for you and your loved one so please call when you get a chance, or stop by my office. My door is always open.
Sincerely, Fran Marable Executive Director (586) 776-8500
July 28, 2020
Provider Response
Thanks so much for your 5-star review of our community! We love to meet family members and are happy to hear about your experience.
October 02, 2018
December 26, 2013
Provider Response
Thank you for leaving such a thoughtful and detailed review. We do take pride in our activities, food and homey feel. We are glad you think our community could be a good fit for your aunt. If you ever would like to see more of our community, please don't hesitate to call or stop by any time.
Sincerely, Fran Marable, Executive Director 586-776-8500
Belgium castle style building nestled in a quiet, park like setting. Many unique amenities including woodworking shop, putt putt green, ceramics room, large one of a kind chapel with daily services, ample storage, large walk in closets in most units. Independent Living community with assistance available through 3rd party on-site provider. Studio, 1 and 2 bedroom units available.
Old world style feel with many amentities not found elsewhere. Continuum of Care Campus allows residents to truly age in place.
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