I am still due my deposit back! I had a family member here for several months. I paid the deposit plus a monthly fee for rent. According to the contract, my deposit was supposed to be refunded 30 days after he left. This was back in March, 2017. As of now, I am still due a large part of the deposit. Now the director, Tamisha, will not return my phone calls or texts. I even have messages saying the check will be mailed. I will never do business with her and any of the locations she has.
Chateau of Novi
Offers Assisted Living
4 Reviews
45750 W 11 Mile Road, Novi, MI 48374
Call
(800) 385-2527
Reviews of Chateau of Novi
Assisted Living Reviews for Chateau of Novi
October 30, 2017
I am a friend or relative of a current/past resident
December 16, 2016
I am a friend or relative of a current/past resident
I spoke with the director and she was very pleasant. Tami took the time to listen to my concern. She then began speaking about the Care home. Once I finished the conversation, I set up a tour, and everything was as she mentioned. The staff seemed very professional and knowledgeable. I loved the fact during the tour the residents were working on excerises. I asked was it ok if I spoke with a resident to ask if they enjoyed the home and he replied YES. Everyone seemed so happy. I'm happy I found this Home.
Provider Response
Thank you
September 02, 2016
I visited this facility
Chateau of Novi was terrible. Things were broken in the place. It's a converted home. There were no activities. It was probably the worst place that I'd visited.
May 30, 2012
I visited this facility
Chateau of Novi sounds like a lavish castle, but it is actually a pretty modest place. It's located in a very nice area of Novi and the facilities are well kept. I had a family friend who moved here and stayed for an extended period of time. He liked the staff and the amenities long enough to stay longer than anyone in my family thought he would. I will say that the place, although not quite as awe inspiring as its name, was always very clean and it smelled nice. The minimal staff that I interacted with always seemed to be pretty amiable and I couldn't find any major issues with the establishment.This was all within the last year, so I doubt there has been much change. Its location is probably the greatest asset it has going. Novi is a spectacular area and it is very safe. I didn't loathe my visits to the Chateau of Novi because it was clean and there was the noticeable absence of odor that is prevalent in these types of homes.
Costs for Chateau of Novi
Services and Amenities of Chateau of Novi
Room and housing options
- Companion Suites: We Offer Companion Suites
- Studio Apartments
General
- Resident Capacity: 6
- Minimum Age: 60
- Pets: Small Pets Allowed
Licenses
- State Licenses: AS630298741
Costs
About Chateau of Novi
Chateau Of Novi, located in Novi, Michigan provides the following services: Assisted Living, Micro-Community: Residential Care Facility, Short Term Care: Rehabilitation, Respite, Alzheimer's Care, and Hospice. It accepts the following payment methods: Veteran's Benefits. Accommodations at Chateau Of Novi, start at $2,800 a month. Chateau Of Novi has a very good hospital, Henry Ford West Bloomfield Hospital, located nearby, which scored a 83 out of 100 in its most recent Medicare review. The Chateau Of Novi's nearest hospital is 6 miles away. The zipcode (48374) in Michigan, where Chateau Of Novi is located, has an above average safety rating based on recent crime statistics.
Chateau of Novi is an assisted living facility. Assisted living facilities are an apartment-style habitat designed to focus on providing assistance with daily living activities. They provide a higher level of service for the elderly which can include preparing meals, housekeeping, medication assistance, laundry, and also do regular check-in's on the residents. Basically, they are designed to bridge the gap between independent living and nursing home facilities. When thinking about how to pay for care, assisted living facilities are generally less expensive than nursing homes, if assisted living is a viable option for your loved one.
Also, Chateau of Novi is a Micro community, which means it is a smaller senior community. It is a Residential Care Facility. Some people prefer it for its smaller less institutional setting.
Also, Chateau of Novi facility provides Alzheimer's care. This means it has special safeguards for wandering seniors, and caregivers are trained in handling dementia behaviors.
Also, Chateau of Novi care provider provides hospice care. Hospice care is an infusion of home care and facility care provided to benefit terminally ill patients and support their families through their tough times.
Map of Chateau of Novi
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Chateau of Novi 45750 W 11 Mile Road, Novi, MI 48374
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