2100 State Road 540 West, Winter Haven, FL 33880
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Reviews of New Horizon Share Home in Winter Haven, Florida
3.4
(11 reviews)
Facility
3.5
Staff
4.3
Food
4.4
Activities
4.2
Value
4.2
Daria
4
|
October 4, 2023
New Horizon Share Home was a small facility and it was more homey. Everybody knew everybody. The staff was out there relating to their residents and were very friendly. The layout of the room was a little smaller, but I loved their bathroom. They had seats and handles. The bedrooms were nice and it felt homey. I just thought they needed a little bit more activities for their residents.
Reviewer#DT1024
3
|
November 13, 2022
I did a tour of New Horizon Share Home. The lady that took us around was lovely. She was getting ready to retire, but she was very nice. The facility was advertised as an assisted living, but it was very much more like a nursing home. It had a nursing home feel, and there was no assisted living atmosphere or anything that seemed to match what an assisted living would be. I understand that it's been taken over by someone new, so I don't know whether they will change that or not. When we saw it, it was old and dark. There were people sitting in wheelchairs with their heads hanging down. A few of them were playing bingo, but it was very much like a nursing home. I was very disappointed. The whole thing was old. They were doing some remodeling, but it was still old. It wasn't bright or light. The rest of the staff were pretty much tied up with the people that were playing bingo and the people that were sitting around in their wheelchairs. We didn't interact with anyone else except a handyman, and he was very nice. I would rate the lady that took us around and the handyman that we talked to a five.
D.N.
1
|
October 16, 2022
We went to New Horizon Share Home. There was absolutely nothing about the place we liked. It was very dirty. It smelled like urine. The price we were given was $2,100, but when we got there it was $2,800. From what we saw, it was predominantly memory care patients. It's what they call a shared home. It's not a big facility, so it's just small rooms with your own bathroom. We weren't there very long. We went in and it was right around lunchtime. There was a lot of people just waiting there in the dining area still in their pajamas. It looked a little unkempt. There were people there with their stuffed animals or dolls. My aunt has a physical disability, but not mental. It was just not a place for her. I wasn't happy with it as far as the smell and the cleanliness. It's very outdated. The flooring was very cheaply done. I just was not happy with it overall. The staff who toured me was very nice, although it was her last week. She's now retired. But, as we were sitting there talking to her and trying to get information, other residents were coming in, interrupting and talking. She was very nice, but it was dirty, and it smelled like urine. They had feral cats all out back and out back smelled like cat feces. It was just not nice.
Moms Link
5
|
June 4, 2020
Over the years I have had 3 relatives with the New Horizon family. All have have been consistent in kindness and caring from the Administrator, Care staff, Cooks, Housekeeping and Maintenance. The home and units are clean, food tastey and activities varied. Mom has been very happy. If Mom is happy so am I. I highly recommend this unique home setting.
petweave
5
|
June 4, 2020
My mother has been a resident since Sept 2019. The entire staff, from the head administrator to the maintenance staff, have always been willing to address every issue that has presented itself to make my mom feel welcome. I have dined numerous times with the residents and the quality of the meals has impressed me every time. The home is always very well maintained and clean, as are the outside grounds. My mom particularly loves the musical entertainment that visits once or twice a week, the manicures, and the outside courtyard area were she can visit and get some fresh air. Nicest bunch of ladies caring for the residents' needs! I'm glad to have such a caring residence for my mom to age in.
Chuck1007
5
|
June 3, 2020
The staff at this facility are very patient with residents. Angie is a super administrator. She is extremely helpful and cares for her residents. New Horizons is kept very clean. We have never smelled a bad odor there that is typical at many senior care facilities. Bob in maintenance works very hard to keep the place up to date and in working order. Highly recommend this assisted living if you are looking for a safe, secure place for your loved one.
KSwa
4
|
June 3, 2020
Resident rooms and restrooms are spacious and clean. This quaint facility always smells fresh - it is obvious great care is taken to keep it updated and clean. Maintenance does a fantastic job with repairs as needed. Staff members are friendly and helpful. We love how there are normally a variety of activities and guests that come to provide entertainment. Wish they had a full-time nurse on staff and diabetic meals. Highly recommend.
FSUGolf05
1
|
September 5, 2019
I realize most poor reviews stem from a bad experience and hopefully those experiences are few and far between. But my review is factual and hopefully helps others considering New Horizon. This facility and the staff have very limited capabilities and the crew is very lean. My relative was there only two weeks before I received a call giving us a 45 day eviction notice. The eviction notice was because my relative was deemed "exit seeking" for looking out the window. Also someone needing help sitting down or using the restroom is too much for the staff to handle. I've repeatedly asked for copies of intake paperwork, 1823 form, and numerous questions which always go unanswered. I never even received an invoice for rent. The admission process is very weak and no assessment is given. The visitation policy is also substantially inadequate. Visitors come and go without signing in and no one asks who they are. I was even told "not to worry about signing in" on my 2nd trip there. If your relative is considering New Horizon make sure he/she is capable of every day tasks. It's babysitting with a license to dispense medication. Nothing more.
Karen Bivens
5
|
October 4, 2017
My mother lived at New Horizon for five years and I can't say enough about the great care she received. It is clean and the staff take pride in all they do. I live in Lakeland and drove to Winter Haven because of the excellent care my mom received.
Barbarra
1
|
November 24, 2013
New Horizon looked like it needed a lot of repair work and cleaning. I had no desire in living in a place that wasn’t clean.
gratefuldaughter
4
|
June 14, 2012
Most of the staff was extremely loving to my mother. A couple of them went far beyond normal care giving duties. I can honestly say that my mother was very loved there. Whenever I came to visit someone was with her laughing and carrying on. Mother always said the food was pretty good and the staff would sometimes buy sweets for them. They also were provided with 2 snacks a day along with the 3 meals. They had alot of activities including crafts, bingo, church services, musical entertainment, story time, and video games. The facility was always very clean with no foul odors present. The housekeepers were very diligent and her laundry was always brought back smelling clean and fresh. I'm very happy my mother was at that particular facility.
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Costs for New Horizon Share Home in Winter Haven, Florida
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$2,300
Starting Price
Services and Amenities of New Horizon Share Home in Winter Haven, Florida
Pets
- Pets
Housekeeping & Maintenance
- Linen Services
- Housekeeping Services
- Laundry Services
Dining
- Communal Dining
Financing & Payment Options
- All Inclusive Rent
Transportation & Shopping
- General Transportation Services
Fitness & Wellness Programs
- Salon Services
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Languages
- English spoken
Outside Amenities
- Garden
Additional Amenity Information
- Housing: Private and Semi-Private Rooms
- Special Comment: Located in the heart of Central Florida, New Horizon Assisted Living Residence of Winter have takes advantage of all the best that Central Florida has to offer. Winter Haven is a warm and friendly community just 30 minutes south of Disney World and state
- Licenses: AL#5495
- State Licenses: AL5495
About New Horizon Share Home in Winter Haven, Florida
Welcome to New Horizon. We offer the perfect complement of assisted living services for seniors who need help with daily living, but who want to maintain as much independence as possible. You and your family will have peace of mind knowing that you will get the personalized care and extra support you need. With so much available right here, many of our residents never require services beyond the assisted living level, eliminating the need for a nursing home altogether.
In our beautiful park like setting, New Horizon offers assisted living graced with love and dignity for our residents. We celebrate life here. Each day is special and has a point of interest. Birthdays are celebrated with vigor. At New Horizon, our staff will respect your privacy and independence, so that you can continue living your life with choices. Through special events and activity programs, we offer opportunities for our residents to get to know each other. Of course residents don't have to participate, but we do encourage our residents to develop new friends and relationships at New Horizon.
Value:
There are no hidden costs, buy-in fees, level of care fees or pre-paid leases. For an all-inclusive monthly-fee, you will receive everything included in your complete Service Care Plan, plus:
- Choice of available one bedroom units with bathroom
- Three homemade meals each day as well as snacks served to you, restaurant-style, in our dining room.
- Full-time activity program
- Assistance with scheduling transportation to activities and appointments
- Daily housekeeping and linen service
- Spacious common areas, including TV room, library, and beautifully landscaped courtyard and gazebo.
- All utilities except telephone and cable
Your Complete Care Plan includes the following services at no extra charge:
- Assistance with bathing, dressing and grooming
- Assistance with medication
- Dining assistance and special diets
- Assistance with reminders and redirection
- Complete laundry and housekeeping services daily
- Escorts and assistance with walking
- Transfer assistance
- Manicures
To learn more about this provider’s license and review other available state reports, please visit:
Florida Agency of Health Care Administration
Map of New Horizon Share Home
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