CARING STARS WINNER
441 E Central Ave, Winter Haven, FL 33880
5.0
(29 reviews)
"I can't say enough about the compassion and care that my father (and I) experienced from Home Instead of Winter Haven. My father had been a regular client of theirs (a few hours of companion care each week) for almost a year. He always looked forward to his time with his companion, and truly appreciated everything she did for him. Recently, he experienced a health crisis. After time in the hospital he was transferred for rehabilitation. Despite being mobile, he experienced complications. The facility expressed that they would need to proceed with discharge plans because they didn't feel he was safe when unattended. I was with him but needing to return to my home out of the state. Home Instead swept into action, putting into place care around the clock to assure his safety while he continued his rehabilitation. This enabled me to identify a facility that could manage his medical and rehabilitation needs closer to me. When it came time for the out-of-state transfer, once again, the owner of Home Instead had a plan. Her experienced, qualified, and caring team escorted my father to the airport and on the flight. He always had the perfect companions for his needs. I received him at the airport and transported him to the new facility in our home state. In my opinion, if it weren't for Home Instead Senior Care in Winter Haven, my father would not be where he is: in just two weeks he has regained so much needed weight, and is walking multiple times a day. Home Instead was potentially losing a paying client from their community, yet they stepped in and went well beyond for the care and safe management of their client. From the owner, to the schedulers, to the companions, we witnessed and experienced so much compassion and devotion. I strongly recommend this agency. Caring for a loved one from a distance is hard! You can trust them!"
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