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Home Instead - Lakeland, FL

810 E Main St, Lakeland, FL 33801

(800) 558-0653

Verified Partner

4.97

(35 reviews)

Offers Home Care
Top rated on Caring.com

2017, 2024

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Reviews of Home Instead - Lakeland, FL in Lakeland, Florida

4.97

(35 reviews)

    Top rated on Caring.com

    2017, 2024

    Debra

    5

    May 16, 2024

    I am a current client of this provider

    Home Instead in Lakeland is a top notch home care provider. My mother has been a client for several years. Her CarePros help with the housekeeping and errands and take her to medical appointments. They make sure she has everything that she needs and provide wonderful companionship for her. Many thanks to Cynthia for all of her care! Debra

    lorienshire

    5

    May 8, 2024

    I am a current client of this provider

    I have two Caregivers for my husband, Maxine and Christina. Christina makes him the best scrambled eggs and cheese he's ever had and helps him with his jig-saw puzzles. She also keeps the kitchen and bathroom clean and does other things without asking. Maxine keeps the floors and rugs cleaner than they have ever been!! I can have guests over at a moment without worrying about my house. that is a great blessing.

    Jeff and Carol

    5

    May 6, 2024

    I am a current client of this provider

    Pauline patiently and cheerfully cares for my 96-year-old mother. She goes way beyond any tasks that would typically be expected of a caregiver, and instead does anything and everything to help my mother. She has become so much more than a caregiver and has become a wonderful friend. Home Instead has provided care for my mother for almost 6 years and has been outstanding, but Pauline is simply an angel that we can never adequately thank for her selfless service. She is truly a "Gift from God."

    ReviewerFC053123A

    5

    June 5, 2023

    I am a current client of this provider

    My husband has been using Home Instead for almost a year and a half now. So far, it's good. It's twice a week, Mondays and Thursdays, from 1:00 to 5:00. Their job is just to sit there and watch him when he goes to the bathroom because he has a walker and I don't want him falling. His leg sometimes shakes. The rest, my husband just sits there in his lazy chair watching TV. Scheduling is good. They've been good to us. When they come check on us, all the ladies from the office are real friendly. Brad is the name of the caregiver.

    Larry

    5

    May 30, 2023

    I am a current client of this provider

    My wife is using Home Instead. Kayla comes here to take care of her personal needs three days a week. The service is excellent. I cannot say enough for the young woman that comes to the house and takes care of my wife's personal things like that. When she's not taking care of my wife, she's doing things around the house and fixes us lunch every day. Scheduling is fine. They met the timeframe that we needed. The caregiver is a very, very nice person.

    ReviewerFC052623A

    5

    May 30, 2023

    I am a current client of this provider

    My husband is using Home Instead. We have care three times a week for him for about six months now. We like the people they've been sending. They help him with bathing, fix his breakfast, help him get dressed, help him with his exercise and get him anything that he wants. They're here four hours a day. I would rate all of the three ladies a five.

    detmeyer

    5

    May 20, 2023

    I am a current client of this provider

    Home Instead has been wonderful to work with. At a time when I didn't know what to do or where to turn they were there for me and my sister and have just been a God send. In particular our caregivers are so helpful. We don't usually need to tell any of them what to do because it's almost second nature to them. But if there is something out of the ordinary that needs to be done we know that all we need to do is ask and they are always willing to help. Our special thanks to Anelisse, Cynthia and Francesca.

    J Murphy

    5

    May 19, 2023

    I am a current client of this provider

    Brenda Z has been my caregiver for almost 2 years. I have mobility issues and needed help with shopping, housekeeping and transportation. She has been a godsend for me and helped me get thru the pandemic. She is a very dedicated and caring person, and always puts the client's needs first. I really don't know how I'd survive without her compassionate care. She is an exceptional example of the Home Instead service.

    Robin and Mike

    5

    May 13, 2023

    I am a current client of this provider

    Brad come every Monday and Wednesday. My husband is so glad to see Brad on those days. They have become such buddies. They are like two peas in a pod. Brad is such a caring and patient caregiver. We really appreciate this caring and giving man. Thank you for picking Brad for Mike it makes a world of difference to both of us.

    Ddjbryan

    5

    May 10, 2023

    I am a current client of this provider

    Home Instead provides excellent services for me at home. I'd like to specifically recognize Rosa for all she has done for me and my family. She takes care of me and interacts with me personally. She makes me feel special in everything she does. She works so hard every day and always stays busy. I appreciate all she does.

    Charlie31

    5

    May 10, 2023

    I am a current client of this provider

    My mom had a virtual meeting schedule. She has dementia. I was unable to be at her home to get her logged on. Her caregiver, Nazarine was on duty until 5:30. Moms appointment was at 6pm. Nazarine and I worked to get everything installed. This caused Nazarine to stay late. I asked her to stay and help mom. I asked her to stay until 5:55pm to get mom signed into meeting. That is going above and beyond. She followed instructions to download app thru staying until just before meeting began. A million thanks to this angel. Nazarine is always on time a dependable for moms appointments. The agency performs regular performance reviews with me and with mom. Just last week I had been unable to reach my mom on her cell phone by calling, texting or facetime. I called the agency to ask them to call caregiver to trouble shoot. Moms phone died and caregiver placed the phone on the charger. Yay. Also just last week caregiver Genesis surprised my mom with a special treat a bear claw from paneras. When I asked about it the caregiver,Genesis, said the client deserved a special treat after having a particularly bad evening the night before. This is why we contracted with Home Instead and their staff! Awesome group.

    Michelle J 1302

    5

    May 9, 2023

    I am a current client of this provider

    Home Instead and our caregiver, Dawn, are quick and detailed when anything of concern needs to be addressed. They are vigilant about service follow ups and care level needs assessments. We have faith and confidence that every week, a reliable set of eyes, Dawn’s, keep abreast of my parents many needs both physically and mentally. This info is always reported and shared. .

    PamelaLS

    5

    December 1, 2022

    I am a current client of this provider

    I want to thank Home Instead for all their help. Everybody from the Caretaker’s to Management have been so helpful, and understanding. I was impressed that during COVID, even though we canceled services at that time, Home Instead continued to call and check on us. I would also like to thank Maxine, for all the time and energy she puts in making my Moms day better. Thank you all.

    LynnFC

    5

    March 20, 2021

    I am a current client of this provider

    My Mom and I have had an amazing experience with Home Instead. My Mom's caregiver is literally a life saver and enables her to continue to live at home and provides peace of mind to me as I live out of town. I don't know what we would do without her. Home Instead staff make the process easy and everyone is a joy to work with. I would highly recommend.

    Jane Heuperman

    5

    November 19, 2020

    I am a current client of this provider

    Home Instead has been a blessing to my family. The caretaker is always on time, personable, and gears conversation toward the client's most liked topics. During a time when extra time was needed for my husband's care, I called the agency and told them what I needed. They immediately confirmed my additional days and everything was taken care of promptly. The staff is caring, capable, and offers a big relief when you need respite care like we needed. They are professionals, and provide several levels of care, depending on your needs. Home Instead has been awesome, thank you.

    PAUL WEAVER

    5

    July 24, 2020

    I am a current client of this provider

    Great service and pleasing to work with.

    jim j.

    5

    March 20, 2019

    I am a current client of this provider

    My ward is a very difficult person. Despite that, she has enjoyed the sitter that Home Instead has provided.

    anida

    5

    January 18, 2019

    I am a current client of this provider

    Needed care for my 92 year old mother. The lady that comes to the house is wonderful. Helps mom with many things and also speaks Spanish which mom loves too. So far it has been a good experience.

    B J Axley

    5

    July 13, 2018

    I am a past client of this provider

    The Home Instead staff in Lakeland, FL were a Godsend when My husband & I needed assistance with my father-in-law. When we realized we couldn’t do it all on our own we couldn’t have asked for a more professional, personable & caring staff. Not only was their assistance invaluable to us but we learned a lot about how we could better take care of & understand what he was going through at the time. And when it became necessary for hospice care they were there too offering us a break in the evenings.

    WPC

    5

    October 17, 2017

    I am a current client of this provider

    Every staff member has been extremely helpful in dealing with weekly changes in my mother's ever increasing needs. Very accommodating, understanding, responsive and polite. Could not be more appreciative of the services provided.

    retitlelady

    5

    November 12, 2016

    I am a current client of this provider

    The scheduling staff works hard to meet Mom's scheduling and personal needs. The home health care aides who work with Mom are very attentive to her and very responsive to me about any issues that they may see or experience with Mom

    R. Davies707722

    5

    June 17, 2016

    I am a current client of this provider

    The ladies from Home Instead are the nicest and most professional people I have ever met. I would recommend them to anyone who needs help. They are not just my caregivers, they are my friends.

    AMarcy

    5

    January 11, 2016

    I interviewed this provider

    I contacted Home Instead in Lakeland when we were looking at options for my mom after she was discharged from rehab. Ultimately we determined that Mom needed assisted living. Even though home care didn’t work out, Temi was a wonderful resource. She gave me a lot of information and support. Of the many MANY people I talked to, she really was the most helpful to me personally. I am so grateful.

    Reviewer48

    5

    December 31, 2015

    I am a current client of this provider

    Keep up the great work. Could not do it without you.

    Betty K.

    5

    September 30, 2015

    I am a current client of this provider

    Ladies helping me have been great.

    Maureen Kolosky

    5

    August 31, 2015

    I am a past client of this provider

    This was an amazing experience especially during such a stressful time. Everyone was great from the first visit to get information to the aides who came. My mom was very comfortable and she loved all the girls.

    Kay Blocker

    5

    August 31, 2015

    I am a past client of this provider

    They are easy to work with especially with the changes in our schedule. The office staff is very organized. The caregivers are efficient and always on time. They have a friendly and caring attitude towards their patients.

    Louise19

    5

    July 31, 2015

    I am a current client of this provider

    I have caregivers live with me from Home Instead. They are wonderful!

    Janie3

    5

    June 29, 2015

    I am a current client of this provider

    I currently use Home Instead. The caregivers they provide are all angels. Without them, I would not be able to live in my home. I just love them all!

    Judy113088150

    5

    June 29, 2015

    I am a current client of this provider

    I have tried two other agencies before finding Home Instead in Lakeland. We have been with them for 3 years now, and we couldn't be happier. The girls they have sent out have done a wonderful job so far.

    Linda S Tx

    5

    June 2, 2015

    I am a current client of this provider

    Home Instead Lakeland cares! They are always trying to help our family with changes, schedules and helping my mom through daily household tasks. We live out of state and they email us with updates and call us to make sure we know what's happening in moms life. Thank you to Monica, April and Temi that are always there for us.

    Shirley94701150

    5

    June 19, 2014

    I am a current client of this provider

    Home Instead provides a 5 star service! John and his wife have been very helpful in our need. The actual caregiver, Andrea, has been a godsend. We are pleased and thankful!

    Harry18

    4

    January 31, 2014

    I am a current client of this provider

    On searching for an in-home care for my wife, I had it down to two different ones and Home Instead seemed to be better qualified as far as I was concerned for what I wanted, that's how we ended up with them. They seemed to be more caring than the other one was. I have been using them for four years now. They came out and interviewed me and within that first week almost immediately, I had a CNA out here. Unfortunately, she left because she got a job in the hospital. She was hoping she could do both because she liked working with my wife and I enjoyed her too, but unfortunately we had to let her go. After her, we had one or two people that weren't satisfactory and we told the agency about them and lately I haven't seen them working around anymore, so the agency seemed to take what you say literally and go and do something about it. The current caregivers we have now would come three days a week and all they do is just get her up in the morning, wash her and get her dressed.

    Carla10

    5

    November 28, 2013

    I am a current client of this provider

    Overall, Home Instead does a great job caring for my mother. If there's an issue, it is quickly and professionally resolved.

    ginnieb

    5

    August 9, 2012

    I am a past client of this provider

    Love home instead they are compassionate ,experienced with patience and understanding. I have used them in 2 different cities and the consistency is there.

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    Services and Amenities of Home Instead - Lakeland, FL in Lakeland, Florida

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Lakeland, FL in Lakeland, Florida

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Lakeland, FL

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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