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BrightStar Care Kissimmee / Osceola Kissimmee, FL

3383 W. Vine St., Kissimmee, FL 34741

(800) 558-0653 (Caring Family Advisor™)

4.69

(126 reviews)

Offers Home Health Agencies and Home Care
Top rated on Caring.com

2019

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Reviews of BrightStar Care Kissimmee / Osceola in Kissimmee, Florida

4.69

(126 reviews)

    Top rated on Caring.com

    2019

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Kimberly V

    5

    May 1, 2024

    I am a current client of this provider

    We can keep my mother-in-law at home. When I called them before Easter, they had workers set up the very next day.

    Ashley H_4

    5

    May 1, 2024

    I am a current client of this provider

    I guess establishing connection has been helpful. They communicate really well.

    Phyllis G_8

    5

    April 4, 2024

    I am a current client of this provider

    They help dress and bathe him. I like that all the aides were loving and were right on top of things.

    James G_34

    5

    April 1, 2024

    I am a current client of this provider

    The care is definitely needed, they are very helpful to me and my wife. I like the services that the agency provides for my wife.

    Dorothy_1

    5

    March 4, 2024

    I am a current client of this provider

    The caregiver is always on time and always goes above and beyond. I like the aid that they provide.

    Anonymous_1709303360

    5

    March 1, 2024

    I am a past client of this provider

    I cannot blame them for my health. They helped keep me active. I liked the ease of talking to them.

    Patricia M_48

    5

    February 13, 2024

    I am a current client of this provider

    They have made my life easier. I like the services they provide.

    Nancy N_6

    5

    February 8, 2024

    I am a past client of this provider

    We were very happy. They were able to help him with anything that he needed. They were very helpful and professional.

    Ana B

    5

    January 4, 2024

    I am a current client of this provider

    The services help me the most with daily functioning. My mother doesn't have to be with my father the whole time. She can take a break. I like the flexibility from this agency.

    Jorge F

    5

    January 3, 2024

    I am a past client of this provider

    They sent the right nurses and were very happy. They was very nice and patient.

    james w

    4

    December 4, 2023

    I am a past client of this provider

    The PT therapist was good at explaining and suggesting exercises and routines. The communication from them was good.

    Kathy C_28

    5

    December 1, 2023

    I am a current client of this provider

    They have a great impact on my life and are helping me get stronger after being bedridden for 4 months. The agency is easy to work with and provides the care I need.

    Lori B_11

    4

    November 2, 2023

    I am a current client of this provider

    They showed up on time. They had availability with a decent caregiver.

    Lawrence H_3

    4

    November 2, 2023

    I am a current client of this provider

    My experience has been positive because they're very consistent with their care. I like this agency because of the dependability.

    William _14

    5

    November 1, 2023

    I am a current client of this provider

    They are very responsive and explain everything well. I really like the communications and they are professional.

    Fitz W

    5

    October 4, 2023

    I am a current client of this provider

    I didn't have to worry. The service is great and whenever I call there's always someone who answers and provides help.

    Lis S

    5

    October 2, 2023

    I am a current client of this provider

    The PT was very good and gave me exercise. They are a great company but there was some confusion with scheduling and billing.

    Linda B_78

    5

    September 1, 2023

    I am a past client of this provider

    She was very communicative. I liked that she let me know when she was going to be here.

    Becky P_1

    4

    August 1, 2023

    I am a current client of this provider

    The caregivers do anything they want. I like that the caregivers are all very interactive.

    Anonymous_7540

    4

    July 6, 2023

    I am a past client of this provider

    I think there was not enough education on the nurse's part. There was just a lack of communication.

    Andi B

    4

    June 9, 2023

    I am a current client of this provider

    The nurse that's sees me is awesome, kind and sweet. I saw someone once for PT, and I have yet to be reached out to again.

    Jean _6

    5

    June 2, 2023

    I am a current client of this provider

    They are here to take care of the needs. I like that they are very polite.

    Anonymous_7332

    5

    May 2, 2023

    I am a current client of this provider

    They come to the house to do injections and explain how everything works. They are very professional and on time.

    Debra B_7

    5

    April 18, 2023

    I am a past client of this provider

    They helped me exercise and gave me the inspiration to get better. I liked my physical therapist.

    Dennis P_6

    3

    April 14, 2023

    I am a past client of this provider

    When I would ask for something I would not get it like bandage and clips. The agency could improve on their communication with me.

    Anonymous_7063

    3

    March 14, 2023

    I am a current client of this provider

    The follow-up with my procedure was a disaster. The therapy is good, but I do not recommend the nursing services. They are only able to do limited care. That isn't the nurse's fault.

    Paggy L

    4

    March 3, 2023

    I am a past client of this provider

    Cheryl really helped me out a lot by driving me around. There was also another nurse that would come out to take care of me and made sure I had my walker and other things available to help me through my recovery. I liked most of the caregivers that tended to me.

    Carmen D_4

    5

    March 1, 2023

    I am a past client of this provider

    I had a wound in my foot and we would do upper body exercises. I liked that they were always calling me and keeping me updated.

    Elizabeth K_19

    5

    March 1, 2023

    I am a current client of this provider

    They send very capable aides. The aides are very helpful.

    Madeline _1

    5

    February 1, 2023

    I am a current client of this provider

    They are attentive to my father's needs, are on time, and talk to him. I like their promptness in having a replacement in case the original caretaker can't make it.

    Ismael T

    5

    January 10, 2023

    I am a current client of this provider

    The caregivers are very prompt and very informative. I like BrightStar Care because they are very efficient.

    Tiffiny B_1

    4

    November 18, 2022

    I am a past client of this provider

    They communicated well and were able to accommodate me. They provided excellent care. They could have been more reliable and flexible when things happened.

    Brittni C

    5

    October 31, 2022

    I am a current client of this provider

    It's an easy experience. They are easy to work with.

    Dr. R_6

    5

    July 14, 2022

    I am a current client of this provider

    The agency has helped the most with caring. They are very dependable.

    Carol M_43

    5

    June 28, 2022

    I am a past client of this provider

    It actually helped me a lot, they helped me take care of my mom. I like that they were able to adapt to my schedule and able to find someone to cover for me when I went to work.

    Christina D_2

    5

    June 14, 2022

    I am a current client of this provider

    I appreciate that the staff was very thorough after hours on a weekend. They were very thorough on the phone and got right on the situation.

    Joyce M_15

    5

    April 28, 2022

    I am a current client of this provider

    They are convenient. They understood the needs I had for my husband and they sent the appropriate person.

    Diane P_21

    5

    March 22, 2022

    I am a past client of this provider

    I am the only person that takes care of my mother, so having someone else there 4 days a week took a big load off my shoulders. The care provider I had from BrightStar Care was very good.

    Anonymous_5824

    4

    March 15, 2022

    I am a current client of this provider

    They try to match me up with caregivers. I like the caregivers.

    Anonymous_5783

    5

    February 3, 2022

    I am a current client of this provider

    They showered her. They had a lot of patience. The care is good.

    Dorothy _2

    5

    January 5, 2022

    I am a past client of this provider

    They would help dress her. We really appreciated all the staff that was sent over. Joan in particular was a rock.

    Carol K_8

    4

    December 15, 2021

    I am a current client of this provider

    They take care of mom so I do not have to do that. I get to do other things. There is a need for communication to be better. They need to recruit aides in this area.

    Hector C

    5

    October 18, 2021

    I am a current client of this provider

    They clean what needs cleaning. I like that they are a tremendous agency. They call me.

    Dorothy J_4

    4

    October 13, 2021

    I am a current client of this provider

    I honestly don't know. I like that they are prompt and I never have to question why they're not her because they're here.

    Luis G_1

    5

    September 10, 2021

    I am a current client of this provider

    They take care of my mom so we don't have to take care of her. I like the way they treat people.

    Ron H_6

    5

    July 13, 2021

    I am a current client of this provider

    The agency just gives me some time away. I like that they are responsive.

    Peggy V

    5

    July 8, 2021

    I am a current client of this provider

    The services have always been there to help me when I need it. I have used the services for a while and the company is flexible.

    Ginger B_1

    4

    June 8, 2021

    I am a past client of this provider

    It was better than not having anyone at all. A couple of the people that they sent could have been better in their care.

    Judy M_16

    5

    May 19, 2021

    I am a past client of this provider

    The agency was helpful by meeting my needs and providing the services I needed. I liked that they were professional, they met my needs and they found me a replacement. They all provided good quality of care.

    Pamela _3

    4

    April 22, 2021

    I am a current client of this provider

    If they did their job the way they are supposed to do without us telling them to. We just don't tell them anymore because they will either cry or leave us. I like that when I have an issue I can call the owner, and he will take care of it.

    Peggy M_9

    5

    March 29, 2021

    I am a past client of this provider

    They were kind and interested in my mom and treated her as a person. They were supportive and easy to get in contact with.

    Diana _3

    5

    March 25, 2021

    I am a past client of this provider

    They provided her some great care, sadly it was cut short due to her passing. I like that they were easy to talk to.

    Miriam _1

    5

    March 4, 2021

    I am a current client of this provider

    This is an as needed patient. Whenever he needs care he is given help immediately. They are very convenient and they help us a lot with this patient. He doesn't need regular care and they are very accommodating with him.

    Anonymous_A

    5

    February 11, 2021

    I am a current client of this provider

    They vacuum the rugs, make my bed, clean the dishes, etc. I like everything about them.

    Juan B_2

    5

    February 3, 2021

    I am a current client of this provider

    The nurses help me carry out my therapy. They have good communication.

    Paulette B

    4

    January 20, 2021

    I am a past client of this provider

    When the aides first came, the work was very efficient and they assisted with the ADL's. I was very sick and in a lot of pain, and they were very helpful. I would like BrightStar to improve the stability of the aides. The first three called out.

    Damien

    5

    January 12, 2021

    I am a current client of this provider

    Everything gets taken care of by the time we get home. They are great. They're prompt in their care.

    Elena P

    5

    January 12, 2021

    I am a past client of this provider

    They are very friendly and they have reported to us constantly. They definitely know how to pair the caregiver to the individual. They made it so that my mother really got attached to them.

    Jose R_1

    5

    December 9, 2020

    I am a current client of this provider

    We like them a lot. They take her to the doctor and do everything. They always call me whenever there is a problem. They are very attentive to my mom.

    Jessica T_1

    5

    December 9, 2020

    I am a past client of this provider

    They were tidy and they helped. They were always there to help. From the moment I called them, they were attentive to me. Everyone is super kind to me.

    Ivelisee

    5

    December 5, 2020

    I am a current client of this provider

    The fact that I know someone is with my parents every day it makes things a lot easier for us. This is something that has changed our lives. Knowing they are getting help makes us feel so happy. They are very caring. They are always there if I need anything. The look and tried to find the perfect caregivers and the best match.

    Jean B_10

    5

    November 17, 2020

    I am a current client of this provider

    They take care of my husband. The helpers I have are excellent. They are thorough.

    Kandhai D

    4

    November 17, 2020

    I am a current client of this provider

    They take care of the house for me. That is their duty. They clean the environment, because I can't do it. I haven't been with them too long. They should give them a couple of hours to do more work. I have them one time a week for two hours. That might not be enough.

    Wade M

    5

    November 11, 2020

    I am a current client of this provider

    She does a good job and she takes me shopping. They are wonderful and they will call to check in on me.

    Crystal B_2

    5

    October 23, 2020

    I am a past client of this provider

    She cleaned the kitchen. She did dishes. This was the second time we utilized them. They were very helpful. We trusted them. They followed COVID protocols well.

    Anonymous_4144

    5

    October 20, 2020

    I am a current client of this provider

    They're always available and very nice. It's care that's needed. I like that they're very convenient and are fast.

    Andrew W_4

    5

    October 16, 2020

    I am a past client of this provider

    The caregiver, Pierre, was excellent. He was very responsive and caring to the client. They were very easy to communicate with.

    Kendra B_1

    5

    September 23, 2020

    I am a past client of this provider

    They were assisting him in every way that they could. He has called that agency plenty of times when he was in the hospital. They contract with us and they provide us with great communication and they are very reliable.

    Elizabeth D_13

    3

    September 10, 2020

    I am a current client of this provider

    They need to find me more qualified people. They struggle with staffing.

    Jonna B

    5

    September 10, 2020

    I am a past client of this provider

    Just that there was a physical body there with her was very helpful. I just got immediate help.

    Gail M_9

    5

    August 25, 2020

    I am a current client of this provider

    They help me prepare some meals and straighten up. They have been able to help me get things out for me. The two ladies I have now are very nice and helpful.

    Leon K

    4

    August 10, 2020

    I am a current client of this provider

    I think that some caregivers with a little more skill would be nice. The agency is on call so whenever I need them they are there.

    Hang B

    5

    July 24, 2020

    I am a current client of this provider

    They just take care of him, and because I am old I cannot handle him by myself since he is a heavier guy. There are couple of girls that we like because they think about what is convenient for us, and think ahead of us.

    Anonymous_3014

    5

    June 18, 2020

    I am a current client of this provider

    There was someone to take care of my mother, and I was able to care for things on my end. I like how they were very efficient.

    Lisa H_10

    5

    May 18, 2020

    I am a past client of this provider

    They did everything for her. Everything, above and beyond. They were professional and courteous. They answered all of my questions quickly. They helped my mother even though she was difficult. One time my mother lied to the police about a BrightStar care worker. I was mortified. But they understood the situation and her dementia and they were still kind and courteous to her. I can't say enough nice things about those that took care of my mother, and those in the office. Everyone from the company is fabulous.

    Angie V

    5

    April 8, 2020

    I am a past client of this provider

    They were very accommodating. They did good. They were a pleasure to deal with. The woman and the people who owned the company before her would call me and were very good to deal with.

    CHarla L

    4

    March 17, 2020

    I am a current client of this provider

    We have only had them for a month and we recently had to change the caregiver. They have been very understanding and on top of things. Any concern that has been brought to their attention, they have addressed.

    Laura _4

    5

    March 10, 2020

    I am a past client of this provider

    They allow me to be at work. They are very convenient and professional. They are always on time.

    Madeleine D_1

    5

    March 10, 2020

    I am a current client of this provider

    They've sent me people that speak Spanish which helps me. They give great services from the caregiver.

    Alberto R

    5

    March 6, 2020

    I am a past client of this provider

    It helped me when I wasn't able to. I liked that the caregiver was prompt.

    Bryan A

    5

    February 18, 2020

    I am a current client of this provider

    They have made our lives easier by doing a good job. Everything that they do is good. I like that the nurses are nice.

    Lissette R

    5

    February 7, 2020

    I am a past client of this provider

    They were able to work long shifts, just like I needed them to. I like how easy they made it to find a caregiver.

    Camillo

    5

    January 22, 2020

    I am a current client of this provider

    They are quick to get us nurses and have a backup. I find nursing all over, and they are the best.

    Brittany H

    5

    January 20, 2020

    I am a past client of this provider

    They helped stabilize her. I like their communication.

    Norma R_2

    4

    January 17, 2020

    I am a current client of this provider

    She was so nice with them. She was very loving with them. The last time I was with them, I had a bad experience. The last woman we had was mistreating the kids. She pulled my son by his arm across the room. He was crying. One caregiver was amazing. They should double check the caregivers.

    Vera_1

    5

    December 14, 2019

    I am a current client of this provider

    I am very pleased with her. She is very helpful. Both of my parents are very old, and she takes care of both of them at the same time. The caregiver that we have is an excellent person.

    Marian A

    5

    November 19, 2019

    I am a current client of this provider

    They have taken care of my child when I need to work. I like the caregivers because they treat my child well.

    Chris B_11

    4

    November 8, 2019

    I am a current client of this provider

    She has Alzheimer's, so it is hard to say. I like the people that they employ. They get along well with my mother.

    Jim G_8

    5

    October 17, 2019

    I am a current client of this provider

    The most helpful part of the services are the activities of daily living. I like their responsiveness and timeliness in communication.

    Karen G_9

    5

    September 23, 2019

    I am a current client of this provider

    Sometimes, they take him outside or take him to the park. I like that they provide services for him. He can be a difficult kid, but it is good to have someone there.

    David _10

    5

    September 11, 2019

    I am a current client of this provider

    I need someone to be here to babysit my wife who has dementia. I like that so far, they have been able to handle what I need.

    Ivetty F

    5

    September 10, 2019

    I am a current client of this provider

    They are good about spending time with them. They play and are very understanding of their needs. I would recommend them because the caregivers are very responsible and get here on time.

    Julie S_11

    5

    August 20, 2019

    I am a current client of this provider

    They help them bathe, eat, and they get them to the necessary doctor's appointments. The owners are very easy to work with and are very accommodating.

    Alicia E

    5

    August 20, 2019

    I am a past client of this provider

    My dad is diabetic, and he's getting very forgetful. I wouldn't be able to take a trip if I didn't have them. I like the fact that they were consistent with who's coming out. It felt very comfortable for my parents.

    Susan N_4

    5

    August 2, 2019

    I am a current client of this provider

    They looked after her while I was at Universal Studios. They answered the phone and took care of my mom.

    Sarah M_7

    4

    July 23, 2019

    I am a current client of this provider

    We have a daily routine, and they help us get through that. They help us with breakfast, getting dressed, and washing up. We have had some recent turnover. The communication was poor.

    Mercedes C_1

    1

    July 2, 2019

    I am a past client of this provider

    They could have been professionals. They were not professionals. I would like to see the communication, and them taking what they are doing seriously.

    Isis B

    5

    June 7, 2019

    I am a past client of this provider

    They are very flexible. They will take a referral if you call them within minutes. They provide excellent customer service. They provide constant care.

    Laurel C

    5

    June 7, 2019

    I am a current client of this provider

    They've been there when I needed them to be there for him. They have really good customer service, communication, and were very fast at getting everything done.

    Lynda B

    5

    May 14, 2019

    I am a current client of this provider

    They are caring, willing, and very flexible. They were really good at pairing us with the appropriate person.

    Thomas T_3

    4

    May 2, 2019

    I am a current client of this provider

    They should communicate clearly. I like that they're easy to work with.

    Latanisha D

    5

    March 20, 2019

    I am a current client of this provider

    They will do bed baths and provide companionship. I like the people who come to see my mom and how they are with her.

    Sigfredo G

    5

    March 13, 2019

    I am a current client of this provider

    The home care lady that we have now is really good. She is able to speak to my dad in his native language, and she cooks really well for him. When I reach out to them, they respond very quickly. They send someone out on time when the usual person cannot come.

    Fiona C

    5

    February 19, 2019

    I am a current client of this provider

    My child is difficult, and on one incident, she attacked a staff member. The company was really quick to replace the caregiver. I appreciate their timely service.

    Cathy F_1

    1

    December 18, 2018

    I am a current client of this provider

    They could have cared for my mom and not cancelled on us. They said they were going to have a caregiver come in and an hour before they cancelled. They also told us that insurance was going to cover it, even though we knew that it wasn't.

    Ivey B

    5

    November 2, 2018

    I am a current client of this provider

    The services allows me to work, and provides my husband assistance to getting into his wheelchair. It looks like to me that the company hires quality caregivers.

    Marisol I

    5

    October 19, 2018

    I am a current client of this provider

    I've had the same caregiver for six years. I have no problems until she goes on vacation. When my caregiver goes on vacation, they don't always send replacements.

    Charlie C

    5

    September 26, 2018

    I am a current client of this provider

    There was one day that my loved one fainted and the nurse was right with her and caught her so she didn't get injured. They have been very good and the owner is very responsive.

    Christina M

    5

    September 21, 2018

    I am a current client of this provider

    They are very patient, skilled, and understanding. She is excellent. The person who took care of us is very good.

    Carolyn D

    5

    August 29, 2018

    I am a past client of this provider

    They were able to provide his personal needs for us, and give us an opportunity to vacation without him. The caregiver is prompt, hands on, and it worked for us.

    Carmen A_4

    5

    July 30, 2018

    I am a current client of this provider

    They have made things easier by being very pleasant and by treating my wife nicely. They are very good and the caregivers have done a very job for my wife.

    Karen C

    3

    July 17, 2018

    I am a past client of this provider

    They were not helpful at all for Sondra. The caregivers did not drive and they were not compatible with Sondra.

    Richard G_21

    5

    June 6, 2018

    I am a current client of this provider

    They have been able to help my mother-in-law with certain parts of her hygiene that I don't feel I should personally be doing. The care from BrightStar is doing just what we need! They have been able to meet our standards and do the things that we need done.

    Virginia E

    5

    May 11, 2018

    I am a current client of this provider

    They are like my extra hand after I had surgery. I like that the caregiver I have, I adore them. I requested the caregiver after surgery and I got them back.

    Jose

    5

    May 2, 2018

    I am a current client of this provider

    To me, BrightStar Care is a good company, and they're easygoing. The caregiver that is taking care of my wife came with us from the other company we had. She's an expert with helping my wife.

    Alicia

    5

    April 11, 2018

    I am a current client of this provider

    I am very pleased with them. The caregiver has been a good fit with both my mom and my dad. They feel comfortable with the caregiver, and that makes a big difference. My mom has someone there that can help her take care of her daily needs, and she is able to trust the caregiver. It makes things easier on my dad by having someone there to help with my mom.

    Kelly K_1

    5

    April 10, 2018

    I am a past client of this provider

    I thought that the services were convenient and they had certified individuals. They were good with my kids. They could have been more active with my kids, though; it seemed like they were more used to doing in-home care. It gave me a sense of ease and I felt comfortable leaving my kids in their care.

    Anonymous

    4

    March 20, 2018

    I am a past client of this provider

    The caregivers were dependable and were able to do whatever we asked of them. The caregivers helped with bathing and personal care. They helped my loved one with walking, also.

    Ms. K

    5

    March 2, 2018

    I am a past client of this provider

    They are extremely easy to work with, on time, and very dependable. Jackie has dementia so they were very good with her transition and maintaining a schedule for her. She is very a prideful woman so in her head, she saw them as a friend to spend time with while her husband was at work.

    James M

    5

    March 2, 2018

    I am a current client of this provider

    Every time I call, they're very nice and accommodating. Anything I ask them to do, like changing the schedule, they're willing to work with me. I need someone to be here with my husband because he has Parkinson's, and I worry about him falling and not taking his medicine. They take a lot of stress away from me.

    David B

    5

    February 16, 2018

    I am a current client of this provider

    They were incredibly flexible, always available, and the care that they provided was extremely good. It increased my mother's ability to enjoy her day, which is huge. Having them show up has made my life a lot easier because my mother requires help with everything and the caregiver they sent has allowed her to do things. I was able to take care of my family and get back to my job full time.

    Sylvia R

    5

    February 16, 2018

    I am a past client of this provider

    I like that they had great response to my needs and the service that was provided. They made life easier by providing care for my husband. They tidied up and did personal care for my husband. Some of the chores that the caregivers did weren't her responsibility but she did it anyway.

    Isabel Q

    5

    December 1, 2017

    I am a current client of this provider

    I would recommend BrightStar Care because so far I like it. They're very kind and sweet people. BrightStar Care has helped me because I'm not a young lady, I'm an old lady. The girl who takes care of me is very sweet. If they were all like that, that would be good.

    Maryann D

    5

    November 10, 2017

    I am a past client of this provider

    BrightStar Care was there when my mother and I needed them. They are flexible and kind with great people. BrightStar Care was able to help my mother with all of her daily care, from getting up to showering to meals to companionship.

    Pam & Vincent C_1

    5

    October 5, 2017

    I am a current client of this provider

    BrightStar Care is very efficient and the workers are very on task. BrightStar Care has made my life much better by assisting me with little chores that I cannot do anymore.

    Patricia H_2

    4

    October 3, 2017

    I am a past client of this provider

    I would tell a friend that BrightStar Care has an attentive management staff and that they are able to take care of anything. The only thing that they could improve on is having the right person caring for my loved one. BrightStar Care could have people who could speak fluent English because my mother can only read lips and she had a really hard time understanding the caregivers.

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    Services and Amenities of BrightStar Care Kissimmee / Osceola in Kissimmee, Florida

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • Occupational Therapy

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About BrightStar Care Kissimmee / Osceola in Kissimmee, Florida

    BrightStar Care Kissimmee / Osceola is a Senior Care provider in Kissimmee, Florida that offers residents Home Health Agencies and Home Care services. Contact BrightStar Care Kissimmee / Osceola for more details on services and rates.

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