Right at Home Orlando, FL

Offers Home Care

79 Reviews
Call (407) 809-7621
Right at Home Orlando, FL (407) 809-7621
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Reviews of Right at Home Orlando, FL

79 Reviews Write a review

Home Care Reviews for Right at Home Orlando, FL

December 15, 2021

By Edith F_2

I am a past client of this provider

There was no issues as far as my daily life. Everyone was very responsive. I have already recommended them. They are excellent.

Provider Response

Thank you for your great feedback Edith! Its our pleasure to provide in home care for you. Our clients like you are the ones who make Right at Home Orlando the Top Home Care Company. Thanks again!.

November 30, 2021

By Iris Konopkai

I am a current client of this provider

When researching in home care, Right at Home Orlando was recommended to us from another Agency.  When we spoke with them, they were honest, knowledgeable and their rates were really fair.  Their services were flexible and they were able to work around my needs and best of all they were available 24 hours.  We appreciated that they were friendly, understanding, supportive and are a very reliable and accommodating company.  They were always available and made sure we always had services. 

November 15, 2021

By Anonymous_5408

I am a current client of this provider

They were not very helpful. There was a second caregiver that came that was also not able to provide appropriate care. They are just average for the most part. I had asked for a mature and well-spoken caregiver who knows how to deal with dementia patients. Instead, I got a young caregiver who was clueless and did not speak clear English.

November 03, 2021

By David T_27

I am a past client of this provider

It allowed me to get out and do what I needed to do. I felt confident that he was being taken care of. It was my first time doing something like this and I would've been more comfortable if there had been some kind of intake. It was done more over the phone and not in detail.

Provider Response

Thanks for your great feedback David. Its our pleasure to provide care for you. Thank you for choosing Right at Home Orlando, Orlando's #1 Home Care Company.

October 18, 2021

By Anna G_10

I am a current client of this provider

They got to know my mother and she's very comfortable. They're very personable.

Provider Response

Thank you so much for your great review of Right at Home Orlando Anna! Its been our pleasure to assist your Mom in her care needs. Our Care Team takes a lot of pride in caring for those in need and maintaining our status as Orlando's top Home Care Agency.

September 29, 2021

By Jeanne V_1

I am a current client of this provider

I can still do alot myself. The girls help me with the things I haven't got to. I always have to meet someone new. They stay one week or two, then they quit.

Provider Response

Thank you for your great review Jeanne! Our goal is to have as much consistency as possible and in our current labor market these are even harder than usual challenges. Thank you for having us part of your Care Team. Right at Home Orlando continues to be named the Best Home Care Company in Orlando as we work towards providing the best care for those we serve.

September 09, 2021

By Mary C_72

I am a current client of this provider

They have allowed me to stay in my home. I have had very good caregivers. They have all been knowledgeable and caring.

Provider Response

Thank you for your great review Mary! Providing home care for you has been our pleasure and working with clients like yourself help Right at Home Orlando continue to be the Best Home Care Company in Orlando - 5 years in a row! Thank you again for your support.

August 05, 2021

By Cora - SF M

I am a current client of this provider

The people that come out call and let you know they are coming. I enjoy the people coming to work with my wife. They are nice to her.

Provider Response

Thank you Cora! Its been an absolute pleasure helping you with your in home care. Right at Home strives for excellence in home care and having great clients makes it even easier! Thank you

August 05, 2021

By Virginia W_6

I am a current client of this provider

They are great for me. I move slowly and they help me get things done efficiently. This caregiver comes on time every day.

Provider Response

Thank you for the great review of Right at Home Orlando Virginia! Its been our pleasure to assist you in your every day needs. Thank you again for making Right at Home Orlando the top choice for home care in Orlando.

July 12, 2021

By Kimberly A_2

I am a past client of this provider

The company was there if I fell. Someone else in worse shape than me probably needed them more. She was on time and if she needed to call her boss. She went above and beyond to try to get my medications. I had the same girl twice. I told whoever I had coming that I had dogs. When she showed up she was surprised by the dogs. She was really friendly and personable. She stayed four hours with me. She realized that she could not take me anywhere.

Provider Response

Thank you for the great review Kim! It was our pleasure to assist you with your needs and we hope we can help you again when needed.

June 22, 2021

By Adalberto & Migdalia S

I am a past client of this provider

The agency can make my life easier by providing knowledgeable caregivers. I would like to see the consistency improved.

Provider Response

Thank you for your great feedback. We take pride in knowing that we make your life easier.

June 09, 2021

By Idella F

I am a past client of this provider

They were helpful in transitioning us from the situation we were in. They were accommodating during the process. They could pay more close attention to the needs of the client and matching them to the skills of the caregiver.

Provider Response

Thanks for the great review Idella! We were happy to help with the transition and hope to be able to help you again in the future!

May 12, 2021

By Rosemary- SF S

I am a current client of this provider

They help me with my showers. I have a list that she can follow and she is good at following my list. I like that they are in touch with me over the phone.

April 07, 2021

By Edward P_3

I am a current client of this provider

It has given us peace of mind knowing that there is someone taking care of him. They've done a good job establishing a relationship with my father and providing good care.

March 19, 2021

By Hector R.

I am a current client of this provider

Right at Home has been very helpful and a pleasure to have in the home. They have been able to send me caregivers are bilingual which has helped me tremendously. My aide is great! she cooks, cleans and does my laundry and has been a great help. In addition, their office team helped me navigate the VA system to get in home care and then ensure I was getting the most out of my benefits and respite care.

March 19, 2021

By Anonymous_4673

I am a current client of this provider

They show that they really care about their client. I like that the line of communication remains open. I can call anytime I need.

March 09, 2021

By Donald P_9

I am a past client of this provider

They did what they were supposed to do and they were helpful. I like that they sent us friendly caregivers who was really caring.

February 10, 2021

By Sandwiched Caregiver

I am a current client of this provider

Everyday I wake up and my mom has Parkinsons. She lives with me but I work. Right at Home has provided my mom who has Parkinsons with excellent care and attention. They are very patient with her specific disease and seem to understand how it is unique. We love our caregiver and feel she is part of our family. Their office has always taken every bit of my feedback to heart as well.

February 08, 2021

By Margaret L_12

I am a past client of this provider

I used them for one day but they came to me as soon as I called them to help me. I like how the caregiver was attentive and nice to my mom.

January 06, 2021

By Charles Junior M

I am a past client of this provider

The caregiver was antagonizing and scaring my father. Because I was trying to tell them that my father had Parkinson's and that means he needs to be treated with care, but my father was acting very strange around the caregiver like he was afraid of him. So I put a nanny cam in the bedroom to see why this was happening and found out that the caregivers was making scary faces and acting like he was going to attack my father while he was getting him dressed. I was absolutely appalled!! I have called and tried to talk to someone in the office so many times and they are ignoring me. So far they have not resolved this issue.

Provider Response

Right at Home of Orlando strives to deliver the best possible care to all clients and their families. We hold our staff to the highest standards of integrity, quality care, and compassion. We regret that your experience was not exceptional. Please contact us directly and ask for one of the owners to discuss this matter further.

December 05, 2020

By Sonia-SF #2 H

I am a current client of this provider

The homemaker has been the most helpful part. The person that is coming to help me is excellent. She helps with mopping and the laundry.

November 13, 2020

By Linda G_20

I am a current client of this provider

They keep things straightened up. I like their adaptability.

November 06, 2020

By John Z_4

I am a current client of this provider

A lot of the caregivers don't speak English very well. I can shower because of them.

October 15, 2020

By Michael -STC T

I am a past client of this provider

I couldn't leave him alone unless she was here. I like that they were great. They sent me Antonia, and she was absolutely wonderful with my husband. She knew exactly how to handle him.

October 07, 2020

By Tab S

I am a current client of this provider

They do what I ask of them. I'm able to get a lot more rest. They are nice. They have been on time.

August 13, 2020

By MattBogdan

I am a past client of this provider

Right at Home Orlando is a wonderful company with great people working there. When my mom needed help with day-to-day activities, Right at Home allowed her get that help without moving into an as assisted living facility. Her two caregivers were healthcare professionals, who were trained to handle all of her needs. We couldn't have kept my mom in her home without the help of Right at Home.

March 23, 2020

By B r e n d a

I am a current client of this provider

Travelling to Orlando once a year I was looking for a solution for my personal care needs while visiting. Right at Home has been there for me year after year and is very profession and helpful when I need them. Losing both my legs in an accident years ago mobility is a challenge for me. Their team helps me shower, transfer and hold my chair while I get ready for the day. When I first started using Right at Home they got all my details and made sure that everything was looked after for when I got to Orlando. They have always provided workers that are kind and provide excellent care for me.

March 06, 2020

By Emory M

I am a current client of this provider

They help me with things around the house like cleaning and cooking. I need a booklet of what the caregiver can and cannot do because we seem to disagree on that. I would also like some help in the evening.

February 26, 2020

By Jenkins K

I am a current client of this provider

Right at Home has always been there to help me and my husband with our home care needs. They are always quick to respond, are compassionate and patient. When we were looking for a company to help with Parkinson’s we found Right at Home to help us with bathing, food preparation and with our laundry. Their caregivers go above and beyond for us.

February 07, 2020

By Robin "Rob" F

I am a past client of this provider

It was the most helpful that they gave me a calve message which was helpful. I like everything about them. The staff was courteous and they were knowledgeable.

January 24, 2020

By June B_4

I am a current client of this provider

The caregiver is great and is right beside her to help and that helps me out a lot. They could communicate a little bit better as far as phone calls and checking up on her.

January 23, 2020

By Lyman B

I am a current client of this provider

The quality of the home care in Chattanooga is superior to that in Orlando. They are supposed to do light housework, and they tend to be lazy and use their cell phones most of the time. They don't do a very good job in that area. I haven't had anyone else, so I don't know who else to recommend.

December 13, 2019

By Fill B

I am a current client of this provider

I'm disabled as well, so the caregivers do things that are difficult for me to do for my loved one. The few more hours that we need aren't being covered. I have to be there to assist my loved one when the caregivers aren't there, and it's making it so I can't get everything done.

December 09, 2019

By Sharon - SF Y

I am a current client of this provider

They just come here themselves to help me. They offer the services I need, and they come.

December 02, 2019

By EliPeeerez

I am a current client of this provider

Right at Home Orlando was suggest to us from our Advent Health Social worker and its been wonderful to have them help my loved one. I’m able to take a little break when the caregiver is here and its provided my loved one with a break from me as well. When Jasmine comes, she helps my mother take a shower, makes her lunch and spends some quality time with her. They talk about what’s going on in the work and read some magazines which my mother loves. Their team of caregivers know exactly what to look for, what to expect and what do to next to help her. They treat my mother lovingly, patiently and as if my mother was their mother.

November 13, 2019

By Helen G_11

I am a current client of this provider

The impact has been invaluable. We couldn't have done it without them. They are generally good. What makes it exceptional is which caregiver you get.

November 08, 2019

By Anonymous_2749

I am a past client of this provider

Two of my caregivers were wonderful because they listened to my needs, and they didn't pretend to know what I needed. When they came through the door, they could have identified themselves with their name and where they came from.

October 28, 2019

By Elizabeth - SF P

I am a current client of this provider

I'm able to take a little break when the caregiver is here. It's been helpful for both me and my loved one. It depends on the caregiver that comes, but the caregiver that comes most often is wonderful with my loved one.

October 16, 2019

By Ian A

I am a current client of this provider

It was great because I didn't have to worry about his care, and I could go to my husband's doctor appointments. They need to have a better variety of people who are able to have a consistent schedule.

September 27, 2019

By Albert L_4

I am a current client of this provider

They have helped the most by providing companionship. I like that they are very flexible.

September 11, 2019

By Patricia W_8

I am a current client of this provider

They help by providing caregivers for me. They are pretty reliable about getting there. I like that they are reliable, and they provide reliable caregivers.

August 27, 2019

By Mildred D_1

I am a current client of this provider

I don't think that they think they have to do anything when they are here. One of our best people is happy to help us out around the house, but others are not. There are several people who come who would rather sit there, watch TV, or be on their phones. The office and the people that work there are incredible. They try their best and their hardest to get us the people we need. The people they hire are the problem.

August 19, 2019

By Donna T_11

I am a current client of this provider

They send the same person frequently. I had a little trouble getting started with them, but now, it is okay.

July 24, 2019

By Freddie A

I am a current client of this provider

I have problems with balance and an amputation. She does a very good job. The person that they gave me is here on time. She takes very good care of me.

June 27, 2019

By Marilyn S_3

I am a current client of this provider

They have taken some of the pain off of our shoulders from caring for our mother and our mother-in-law in our home. I like that they are reliable, their quality is high, and their supervision is intense.

June 18, 2019

By Lori L_4

I am a past client of this provider

They helped with general, everyday care. They were here, and they did a good job for the most part. I liked the caregivers they sent.

May 31, 2019

By Anonymous_1848

I am a past client of this provider

We would have liked to have one caregiver more than one time. I would have to spend the first half hour explaining where everything was and how everything is done each week because there was a new caregiver. My loved one would get used to someone and they would never come back again.

May 29, 2019

By Anonymous_1882

I am a current client of this provider

They keep him company. Most of the time they are able to get someone here for the weekends, and they let me know if someone can't come.

April 22, 2019

By Mary Madeline H

I am a current client of this provider

If it weren't for Right at Home, I'd be in a lot of trouble. They need more caregivers. I've got a couple of really good caregivers right now.

April 11, 2019

By Christel B

I am a current client of this provider

It's the best for me to get out of the house and have a peace of mind. They're a companion and an assistant. They communicate with us. If someone is coming late or someone else is coming, they tell me.

March 22, 2019

By Jeanine P

I am a past client of this provider

They have skilled caregivers. I like the professionalism of the company. They worked with me in terms of what time, caregivers, and language that fit with me.

March 13, 2019

By Amanda W_1

I am a past client of this provider

The people in the office never answered. It was a nuisance. They weren't honest. The billing was terrible.

Provider Response

Amanda, thank you for your feedback. We are concerned about your experience because our phones are answered 24/7. We apologize that you experienced difficulties as our goal is to ensure all our clients have a positive experience with our services. Should you have additional concerns regarding our in home care, please call the Right at Home Orlando office.

February 27, 2019

By Regina V

I am a past client of this provider

I could get away. I like that they don't have a minimum amount of time that I have to use them. I can use them for just a weekend.

February 26, 2019

By Anita B_3

I am a current client of this provider

It has helped improve her daily life when the caregivers are with her. There is more interaction with her so she is improving. With our experience they have had very hands on and professional providers.

January 28, 2019

By Nilberto C

I am a current client of this provider

They have changed my life because they are good at what they do. They are friendly and they have the experience they need to help me.

January 16, 2019

By William D_5

I am a current client of this provider

My father-in-law requires 24-hour care, so we wouldn't have a life without the services. They're usually pretty responsive when I call them and they work with me to solve issues. Also, the owner of the agency is terrific. He's very involved with things.

December 13, 2018

By Ernestine F

I am a current client of this provider

We use them very little. They come only once a week for three hours. They are very responsive and return phone calls quickly. The caregivers have been very kind.

November 12, 2018

By Paul K_7

I am a current client of this provider

They help him get in the shower and so they do something that he doesn't want us to do. They are not very customer service-oriented. They don't communicate with me well.

October 31, 2018

By Elizabeth R_4

I am a current client of this provider

They only come in when I am not there. They get my mother up and clean for her and get her settled for the day. They try to get her going and then she will be on her own for the rest of the day. They try to do whatever is needed and do whatever my mother needs.

October 15, 2018

By Omer Floyd -AIMS#1490- B

I am a current client of this provider

They have helped me the most by doing everything that I want that I am unable to do. They could be a little bit better by having some more hours. They could have someone here at night to change me. So far, everything has been good and I have been treated well.

October 10, 2018

By hkyp

I am a past client of this provider

installed grab bars. He was on time. very cooperative

July 25, 2018

By Henry

I am a current client of this provider

The caregiver I have from Right at Home is very nice and very courteous. My wife has dementia and she has experience taking care of people like her. They come in three days a week, three hours a day. I'm satisfied with what they've done. If I need anything other than what I'm getting, I can also get it.

November 03, 2016

By great experience

I am a current client of this provider

Right at Home Orlando has the perfect caregivers for me based on what I told them about the kind of caregiver that I wanted and the kind of service I needed. I could not have handpicked better caregivers for my home care needs. The caregivers were professional, had experience, compassion, and combined with an owner driven company that seeks to understand the standards and needs that the clients have the care was beyond what expected.

May 17, 2016

By M.N.

I am a current client of this provider

We decided to use right at home Orlando to give me a break from taking care of my senior mother. The communication with right at home is frequent and effective. Right at home has been able to exceed our expectations with our in home care needs. The owner fulfills her promises and is always there to help. The caregivers are good at hygiene care as well as laundry, bathing, and bed making.

May 10, 2016

By inhomecaremother

I am a current client of this provider

The care from Right at Home Orlando is able to keep my senior mother in her home. I trust Right at Home Orlando because the owner does what she promises when helping care for my mother. The caregivers provide reliable, knowledgeable and compassionate care. Right at Home Orlando was the only company that I could find that would provide evening and weekend in home senior care.

April 07, 2016

By hockeyh

I am a current client of this provider

We were referred by a friend who used Right at Home Orlando before for their husband with Alheimer's. They said they were great at communicating and helping with care advice. They couldn't have been more right. We feel like we have a weight lifted off of us knowing that professionals like Reuben and Kiara are taking care of our mom.

April 01, 2016

By anonymous80

I am a current client of this provider

The service at Right at Home Orlando is able to keep my mother at home. I trust the office of Right at Home Orlando because the owner does what she promises. The caregivers are very knowledgeable. Right at Home was the only company that I could find that would provide evening and weekend hours.

February 08, 2016

By aslam740

I am a current client of this provider

We were referred by a friend who used Right at Home Orlando before for their husband with Alheimer's. They said they were great at communicating and helping with care advice. They couldn't have been more right. We feel like we have a weight lifted off of us knowing that professionals are taking care of our mom.

December 12, 2015

By Shad1979

I am a current client of this provider

Very reliable services, family oriented owners who take pride of guests needs and customize it to their liking. The care is not only towards the main person that needs the service, but also a piece of mind and relaxing comfortable feeling towards those whom we love the most, knowing that they are being taken care of like their own family and more. AAA+++

December 04, 2015

By TDal

I am a current client of this provider

I cannot say enough about the amazing experience I've had with Right at Home, Orlando. They are caring, friendly, supportive, and so much more. Thank you from my entire family.

October 01, 2015

By Happy with Care

I am a current client of this provider

Great care, great communication! I cannot say enough about the professionalism and attention we have received through Right at Home Orlando. Their caregiver has been there for me when my family is not available. They are always very reliable, available to help and go above and beyond.
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About Right at Home Orlando, FL

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home Orlando, FL

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