Right at Home Orlando, FL

Verified

John B_79

They help us out greatly. The caregivers are very qualified in taking care of someone. They are very good people to get along with.

Harry M_6

We haven't had them for very long, but they are here when they say they are coming. They are very personable and do what they say they are going to do.

Anonymous_7419

They could take me to the doctor. They could watch the people who come to work.

Anonymous_7308

Right at Home could be more reliable, they could have people show up more often. I would like to see the language capability improved by Right at Home.

Susan

We are a client of Right at Home in Orlando, FL. It's been going very well. Their staff comes three days a week. She helps my mom shower, and she supervises her while she eats because she has swallowing issues. She makes her bed. She cleans her bathroom and bedroom. She does all that in one of the days that she is here. She does some activities with my mom during the day, like puzzles, cards, or a game. She stays with us for 6 hours, three days a week. My mom is with me, so it is basically to give me respite time. The caregiver just started, but she does work very well with my mom. She lets her do stuff at her own pace and assists when needed. I like her. They seem to get along, so that is good.

Rita P_8

It is less stressful for me. They answer phones quickly and have online scheduling. The communication is terrible between caregivers and office staff.

Jeffrey A_3

They are keeping my house clean. They do a good job taking care of me.

Marjorie D_6

They come and help by taking time to spend with her and take care of her physical needs. They administer to her and spend time with her. I like that they give compassionate care and have good caregivers.

Nino and Cecilia* A

They are helpful in just being available and showing up. I like that they are easy to get a hold of.

Heintzelman

We had worked with Right at Home Orlando in the past and when we needed home care again we know there was no one else to pick but them. They are by far the best home care agency in Orlando! The intake process is quick and smooth and the caregiver team have been fabulous helping my Mom eat which is her biggest problem. They are timely, friendly and resolve any issues we have quickly. We have trusted Right at Home Orlando in the past and will continue to use them for all our in home care needs. They are the best!

Provider Response

Tab S

They send people to make my life easier. They are easy to work with.

Mr Robert S

Right at Home Orlando is the best home care provider we have ever used. Their caring attitude and level of concern for my needs were great, they provided comfort and reassurance and the caregiver always had a calm attitude. They are always providing consistent care for me and respond to every one of my needs. Their office is prompt and attentive and we recommend Right at Home to everyone we know who needs senior care!.

Provider Response

Veronica MM

Right at Home is the best. They were quick, responsible and able to do everything we asked them to. I'm not surprised that they are rated as the best in home care company for seniors in Orlando!. Great job Right at Home, keep up the amazing work you do for our community.

Virgina HH

Working with Right at Home has been great. We've used them a few times and they are always our go to home care provider. They are the best in home care company in Orlando and we always use Right at Home Orlando!. We trust the agency because they say what they're going to do and they do it.

Provider Response

Tyress Bernard - VA D

My caregiver helps me to walk and she encourages me to take my medications. I like this agency because the caregivers are courteous and they show up on time.

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Juan - HA P

They need to deep clean my house. The caregivers are nice, but they don't seem to know what they are doing.

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Rowena - HA J

The caregiver does a lot of things for me that I can't do myself. The caregivers are thorough, clean, and take their time.

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Joanna H

Excellent providers! Went above and beyond for us!

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Lucy G_2

They could be more industrious. I like that they make my bed. Each caregiver is different.

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George M_25

Before it was bad, but now things are much better. The care giver we have now she is perfect, anyone who has her would be great.

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Maria H_12

I wanted a bilingual caregiver but that has not happened. The one time a person came they didn't do anything. They have not met the contract, I am not receiving services.

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Jacqueline G_2

The agency follows through with my needs and that has given me a positive experience. I'd tell a friend that I like that, I really like how the caregivers take care of me and clean my house.

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Tgion

We have had the very best Nurses aid , her name is Lucie .She does anything we as her to do , I would recommend Right at home very highly. they are always right on time. tigion

Provider Response

TrishSimpC

I called Right at Home Orlando while vacationing with my family after my caregiver plans fell through for my dad who is a fall risk. I had a tough decision to make which was to miss time with my children at the theme parks in order to care for him or find help. Right at Home Orlando came to the rescue. They provided excellent caregiving service for my dad while we enjoyed the parks for several days. The were very thorough, prompt, friendly and my dad was very content…which made my heart happy!! The caregivers made sure my dad ate and drank plenty of water (which he does not like ), got to the restroom safely, sat by the pool with his music and they helped him with some light exercises. They will be my go to when in Orlando. Thanks for everything!!

Provider Response

Naheada L

They have worked around my mom's schedule and they listen to my mom. I like that they listen and they perform their duties as asked. They are friendly.

Nolberta S

The agency could make my life easier by sending me the caregiver weekly instead of monthly because the cleaning helps me a lot. I have already recommended them to other people and I told them that since we're elderly we need help because I hurt my back recently and that this agency provides you with good service.

Jerry Robert M

They can have a greater impact by being consistent with the caregivers if we had Heather the whole week it would be awesome because the other people that come they might as well not send them half the time. The one caregiver, Heather was amazing, John is ok but he's a talker and the other ones' they throw in are average and it's not really consistent on Thursday when Heather isn't there. The big issue is scheduling we only want mornings and they have issues with getting substitutes especially since we have pets, they send us caregivers who don't like pets so that's a big issue.

Provider Response

Deborah E_4

I'm handicapped, so my daily life is not so good. I would recommend them. They listen to me, they help me. I like it.

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Palma T

We get the help one day a week. It helps because she does things I can't do for her. The caregiver is very nice. She comes in and does her work.

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Hortensia -SF L

They have been perfect. I live alone and having a person be helpful and talk to me is good. I like that she is nice, and I can talk to her about anything. She is resourceful and gives me hope. She comes in and helps me move around.

Provider Response

Amos G_1

Right at Home makes sure he gets a shower, they keep up with washing his clothes and keeping his place clean. I really appreciate that. It is like Right at Home understands that he can't do everything for himself, they do their best to help. I like that the people that do the scheduling, if the people they are sending into the home is running late or if they call out, they try to reassign someone else.

Anonymous_5635

It was more impactful for me because it would take time for me and my spouse to look out for him, and we needed someone to do it for us. I guess because the hours that we were asking for was Sunday, and it became a problem.

Provider Response

Barbara D_35

They could've cooked a little better. They are always on time and right there with you.

Edith F_2

There was no issues as far as my daily life. Everyone was very responsive. I have already recommended them. They are excellent.

Provider Response

Iris Konopkai

When researching in home care, Right at Home Orlando was recommended to us from another Agency.  When we spoke with them, they were honest, knowledgeable and their rates were really fair.  Their services were flexible and they were able to work around my needs and best of all they were available 24 hours.  We appreciated that they were friendly, understanding, supportive and are a very reliable and accommodating company.  They were always available and made sure we always had services. 

Anonymous_5408

They were not very helpful. There was a second caregiver that came that was also not able to provide appropriate care. They are just average for the most part. I had asked for a mature and well-spoken caregiver who knows how to deal with dementia patients. Instead, I got a young caregiver who was clueless and did not speak clear English.

David T_27

It allowed me to get out and do what I needed to do. I felt confident that he was being taken care of. It was my first time doing something like this and I would've been more comfortable if there had been some kind of intake. It was done more over the phone and not in detail.

Provider Response

Anna G_10

They got to know my mother and she's very comfortable. They're very personable.

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Jeanne V_1

I can still do alot myself. The girls help me with the things I haven't got to. I always have to meet someone new. They stay one week or two, then they quit.

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Mary C_72

They have allowed me to stay in my home. I have had very good caregivers. They have all been knowledgeable and caring.

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Cora - SF M

The people that come out call and let you know they are coming. I enjoy the people coming to work with my wife. They are nice to her.

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Virginia W_6

They are great for me. I move slowly and they help me get things done efficiently. This caregiver comes on time every day.

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Kimberly A_2

The company was there if I fell. Someone else in worse shape than me probably needed them more. She was on time and if she needed to call her boss. She went above and beyond to try to get my medications. I had the same girl twice. I told whoever I had coming that I had dogs. When she showed up she was surprised by the dogs. She was really friendly and personable. She stayed four hours with me. She realized that she could not take me anywhere.

Provider Response

Adalberto & Migdalia S

The agency can make my life easier by providing knowledgeable caregivers. I would like to see the consistency improved.

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Idella F

They were helpful in transitioning us from the situation we were in. They were accommodating during the process. They could pay more close attention to the needs of the client and matching them to the skills of the caregiver.

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Rosemary- SF S

They help me with my showers. I have a list that she can follow and she is good at following my list. I like that they are in touch with me over the phone.

Edward P_3

It has given us peace of mind knowing that there is someone taking care of him. They've done a good job establishing a relationship with my father and providing good care.

Hector R.

Right at Home has been very helpful and a pleasure to have in the home. They have been able to send me caregivers are bilingual which has helped me tremendously. My aide is great! she cooks, cleans and does my laundry and has been a great help. In addition, their office team helped me navigate the VA system to get in home care and then ensure I was getting the most out of my benefits and respite care.

Anonymous_4673

They show that they really care about their client. I like that the line of communication remains open. I can call anytime I need.

Donald P_9

They did what they were supposed to do and they were helpful. I like that they sent us friendly caregivers who was really caring.

Sandwiched Caregiver

Everyday I wake up and my mom has Parkinsons. She lives with me but I work. Right at Home has provided my mom who has Parkinsons with excellent care and attention. They are very patient with her specific disease and seem to understand how it is unique. We love our caregiver and feel she is part of our family. Their office has always taken every bit of my feedback to heart as well.

Margaret L_12

I used them for one day but they came to me as soon as I called them to help me. I like how the caregiver was attentive and nice to my mom.

Charles Junior M

The caregiver was antagonizing and scaring my father. Because I was trying to tell them that my father had Parkinson's and that means he needs to be treated with care, but my father was acting very strange around the caregiver like he was afraid of him. So I put a nanny cam in the bedroom to see why this was happening and found out that the caregivers was making scary faces and acting like he was going to attack my father while he was getting him dressed. I was absolutely appalled!! I have called and tried to talk to someone in the office so many times and they are ignoring me. So far they have not resolved this issue.

Provider Response

Sonia-SF #2 H

The homemaker has been the most helpful part. The person that is coming to help me is excellent. She helps with mopping and the laundry.

Linda G_20

They keep things straightened up. I like their adaptability.

John Z_4

A lot of the caregivers don't speak English very well. I can shower because of them.

Michael -STC T

I couldn't leave him alone unless she was here. I like that they were great. They sent me Antonia, and she was absolutely wonderful with my husband. She knew exactly how to handle him.

MattBogdan

Right at Home Orlando is a wonderful company with great people working there. When my mom needed help with day-to-day activities, Right at Home allowed her get that help without moving into an as assisted living facility. Her two caregivers were healthcare professionals, who were trained to handle all of her needs. We couldn't have kept my mom in her home without the help of Right at Home.

B r e n d a

Travelling to Orlando once a year I was looking for a solution for my personal care needs while visiting. Right at Home has been there for me year after year and is very profession and helpful when I need them. Losing both my legs in an accident years ago mobility is a challenge for me. Their team helps me shower, transfer and hold my chair while I get ready for the day. When I first started using Right at Home they got all my details and made sure that everything was looked after for when I got to Orlando. They have always provided workers that are kind and provide excellent care for me.

Emory M

They help me with things around the house like cleaning and cooking. I need a booklet of what the caregiver can and cannot do because we seem to disagree on that. I would also like some help in the evening.

Jenkins K

Right at Home has always been there to help me and my husband with our home care needs. They are always quick to respond, are compassionate and patient. When we were looking for a company to help with Parkinson’s we found Right at Home to help us with bathing, food preparation and with our laundry. Their caregivers go above and beyond for us.

Robin "Rob" F

It was the most helpful that they gave me a calve message which was helpful. I like everything about them. The staff was courteous and they were knowledgeable.

June B_4

The caregiver is great and is right beside her to help and that helps me out a lot. They could communicate a little bit better as far as phone calls and checking up on her.

Lyman B

The quality of the home care in Chattanooga is superior to that in Orlando. They are supposed to do light housework, and they tend to be lazy and use their cell phones most of the time. They don't do a very good job in that area. I haven't had anyone else, so I don't know who else to recommend.

Fill B

I'm disabled as well, so the caregivers do things that are difficult for me to do for my loved one. The few more hours that we need aren't being covered. I have to be there to assist my loved one when the caregivers aren't there, and it's making it so I can't get everything done.

Sharon - SF Y

They just come here themselves to help me. They offer the services I need, and they come.

EliPeeerez

Right at Home Orlando was suggest to us from our Advent Health Social worker and its been wonderful to have them help my loved one. I’m able to take a little break when the caregiver is here and its provided my loved one with a break from me as well. When Jasmine comes, she helps my mother take a shower, makes her lunch and spends some quality time with her. They talk about what’s going on in the work and read some magazines which my mother loves. Their team of caregivers know exactly what to look for, what to expect and what do to next to help her. They treat my mother lovingly, patiently and as if my mother was their mother.

Helen G_11

The impact has been invaluable. We couldn't have done it without them. They are generally good. What makes it exceptional is which caregiver you get.

Anonymous_2749

Two of my caregivers were wonderful because they listened to my needs, and they didn't pretend to know what I needed. When they came through the door, they could have identified themselves with their name and where they came from.

Elizabeth - SF P

I'm able to take a little break when the caregiver is here. It's been helpful for both me and my loved one. It depends on the caregiver that comes, but the caregiver that comes most often is wonderful with my loved one.

Ian A

It was great because I didn't have to worry about his care, and I could go to my husband's doctor appointments. They need to have a better variety of people who are able to have a consistent schedule.

Albert L_4

They have helped the most by providing companionship. I like that they are very flexible.

Patricia W_8

They help by providing caregivers for me. They are pretty reliable about getting there. I like that they are reliable, and they provide reliable caregivers.

Mildred D_1

I don't think that they think they have to do anything when they are here. One of our best people is happy to help us out around the house, but others are not. There are several people who come who would rather sit there, watch TV, or be on their phones. The office and the people that work there are incredible. They try their best and their hardest to get us the people we need. The people they hire are the problem.

Donna T_11

They send the same person frequently. I had a little trouble getting started with them, but now, it is okay.

Freddie A

I have problems with balance and an amputation. She does a very good job. The person that they gave me is here on time. She takes very good care of me.

Marilyn S_3

They have taken some of the pain off of our shoulders from caring for our mother and our mother-in-law in our home. I like that they are reliable, their quality is high, and their supervision is intense.

Lori L_4

They helped with general, everyday care. They were here, and they did a good job for the most part. I liked the caregivers they sent.

Anonymous_1848

We would have liked to have one caregiver more than one time. I would have to spend the first half hour explaining where everything was and how everything is done each week because there was a new caregiver. My loved one would get used to someone and they would never come back again.

Anonymous_1882

They keep him company. Most of the time they are able to get someone here for the weekends, and they let me know if someone can't come.

Mary Madeline H

If it weren't for Right at Home, I'd be in a lot of trouble. They need more caregivers. I've got a couple of really good caregivers right now.

Christel B

It's the best for me to get out of the house and have a peace of mind. They're a companion and an assistant. They communicate with us. If someone is coming late or someone else is coming, they tell me.

Jeanine P

They have skilled caregivers. I like the professionalism of the company. They worked with me in terms of what time, caregivers, and language that fit with me.

Amanda W_1

The people in the office never answered. It was a nuisance. They weren't honest. The billing was terrible.

Provider Response

Regina V

I could get away. I like that they don't have a minimum amount of time that I have to use them. I can use them for just a weekend.

Anita B_3

It has helped improve her daily life when the caregivers are with her. There is more interaction with her so she is improving. With our experience they have had very hands on and professional providers.

Nilberto C

They have changed my life because they are good at what they do. They are friendly and they have the experience they need to help me.

William D_5

My father-in-law requires 24-hour care, so we wouldn't have a life without the services. They're usually pretty responsive when I call them and they work with me to solve issues. Also, the owner of the agency is terrific. He's very involved with things.

Ernestine F

We use them very little. They come only once a week for three hours. They are very responsive and return phone calls quickly. The caregivers have been very kind.

Paul K_7

They help him get in the shower and so they do something that he doesn't want us to do. They are not very customer service-oriented. They don't communicate with me well.

Elizabeth R_4

They only come in when I am not there. They get my mother up and clean for her and get her settled for the day. They try to get her going and then she will be on her own for the rest of the day. They try to do whatever is needed and do whatever my mother needs.

Omer Floyd -AIMS#1490- B

They have helped me the most by doing everything that I want that I am unable to do. They could be a little bit better by having some more hours. They could have someone here at night to change me. So far, everything has been good and I have been treated well.

hkyp

installed grab bars. He was on time. very cooperative

Henry

The caregiver I have from Right at Home is very nice and very courteous. My wife has dementia and she has experience taking care of people like her. They come in three days a week, three hours a day. I'm satisfied with what they've done. If I need anything other than what I'm getting, I can also get it.

great experience

Right at Home Orlando has the perfect caregivers for me based on what I told them about the kind of caregiver that I wanted and the kind of service I needed. I could not have handpicked better caregivers for my home care needs. The caregivers were professional, had experience, compassion, and combined with an owner driven company that seeks to understand the standards and needs that the clients have the care was beyond what expected.

M.N.

We decided to use right at home Orlando to give me a break from taking care of my senior mother. The communication with right at home is frequent and effective. Right at home has been able to exceed our expectations with our in home care needs. The owner fulfills her promises and is always there to help. The caregivers are good at hygiene care as well as laundry, bathing, and bed making.

inhomecaremother

The care from Right at Home Orlando is able to keep my senior mother in her home. I trust Right at Home Orlando because the owner does what she promises when helping care for my mother. The caregivers provide reliable, knowledgeable and compassionate care. Right at Home Orlando was the only company that I could find that would provide evening and weekend in home senior care.

hockeyh

We were referred by a friend who used Right at Home Orlando before for their husband with Alheimer's. They said they were great at communicating and helping with care advice. They couldn't have been more right. We feel like we have a weight lifted off of us knowing that professionals like Reuben and Kiara are taking care of our mom.

anonymous80

The service at Right at Home Orlando is able to keep my mother at home. I trust the office of Right at Home Orlando because the owner does what she promises. The caregivers are very knowledgeable. Right at Home was the only company that I could find that would provide evening and weekend hours.

aslam740

We were referred by a friend who used Right at Home Orlando before for their husband with Alheimer's. They said they were great at communicating and helping with care advice. They couldn't have been more right. We feel like we have a weight lifted off of us knowing that professionals are taking care of our mom.

Shad1979

Very reliable services, family oriented owners who take pride of guests needs and customize it to their liking. The care is not only towards the main person that needs the service, but also a piece of mind and relaxing comfortable feeling towards those whom we love the most, knowing that they are being taken care of like their own family and more. AAA+++

TDal

I cannot say enough about the amazing experience I've had with Right at Home, Orlando. They are caring, friendly, supportive, and so much more. Thank you from my entire family.

Happy with Care

Great care, great communication! I cannot say enough about the professionalism and attention we have received through Right at Home Orlando. Their caregiver has been there for me when my family is not available. They are always very reliable, available to help and go above and beyond.