Home Instead - Winter Haven, FL

Offers Home Care

28 Reviews
Call (866) 936-1978
Home Instead - Winter Haven, FL (866) 936-1978

Reviews of Home Instead - Winter Haven, FL

28 Reviews Write a review

Home Care Reviews for Home Instead - Winter Haven, FL

December 28, 2016

By Susan Dicks

I am a current client of this provider

Home Instead provided 24-hour caregiving for my father for 3+ years. The owners are very involved, knowing their clients and caregivers well, making outstanding client-caregiver selections according to need, situation, and personality. We were blessed with wonderful, compassionate, caring, and skilled caregivers, who greatly enhanced dad's quality of life and became like family. Home Instead has my highest recommendation.

July 20, 2016

By Jeanne127785

I am a current client of this provider

We have been using Home Instead for four months now for my mom. They do her laundry, make her bed, and feed her. We administer her medication; they do not. The gentleman from Home Instead called me within five minutes, and I was impressed with him. They came out and did an interview, then accepted us. Everybody else called either hours later or the next day. We had very good recommendations for these people. My mom is very close to one of the caretakers and that’s the one that comes 99% of the time. She is on vacation this week, so we have somebody else. He’s fine, but he is not as good as Kaye. Kaye is excellent.

June 18, 2016

By Pam325128

I am a current client of this provider

Kathi and David (owners) and their entire staff exceeded all expectations. Words cannot describe how wonderful the home health care my parents has received. My parents could not wait for the in-home worker to arrive each day. They are the best.

June 17, 2016

By Ed476666

I am a past client of this provider

Home Instead did an outstanding job of taking care of my father in his home. They were always very caring and considerate of both he and my mother. Their attentiveness to their needs was exemplary. They became very good friends with my parents. I highly recommend them to anyone considering in-home care.

February 25, 2016

By Mr. & Mrs. Luther & Sandra Lilliewood

I am a past client of this provider

I would recommend your service to anyone because there was a time in our life that we needed help with my mother Home Instead was there for me and my family. Even when God called my mother home, Home Instead was there for us. Thank you all for all the love you have showed us.

December 30, 2015

By Joyce Heckart

I am a current client of this provider

We have been truly pleased with all of the services provided by Kathi and the crew at the Winter Haven Home Instead. My mother is very particular with whom she allows in the home but has been over joyed with all the drivers to take them out daily, caregivers and nurses. We are blessed to have the care when I am at a distance. Thank you!

December 17, 2015

By Lisa Sauvageau

I am a current client of this provider

Home Instead has been a great tool to help keep my aging parents in their home. The staff is incredible!

December 16, 2015

By Susan E. Dripchak

I am a past client of this provider

I cannot say enough about how absolutely wonderful Kathy and her staff are! Kathy is a terrific person and an excellent manager of her Home Instead agency. She helped us out at the most difficult time and did an outstanding job.

March 20, 2015

By Connie Wheatley

I am a friend or relative of a resident

When I was looking for 24hr care for a dear friend, I called numerous agencies all just me gave hourly rate & didn't even ask my name but when I called Home Instead, they asked my name and I talked to David. After taking to him, I was told my friend has been very happy. They treat her like a friend instead of a customer. I would highly recommend them.

March 11, 2015

By Javit

I am a current client of this provider

Home Instead has provided excellent care to my parents for 3 months now. It's about more than just a paycheck for this team. The owners, caregivers, and office staff ALL make it clear through their actions that my parents' well-being is IMPORTANT to them. One example: My dad has pretty advanced ALZHEIMER's. He tries to stay upbeat even though he's deeply saddened by his condition. His caregivers do more than just follow his prescribed plan of care; they work hard at finding things that bring him moments of joy. Priceless! Another item of note: Home Instead is well-established, with a solid base of LOCAL caregivers. This is a huge advantage for finding the right "fit" between the senior and caregiver.

March 03, 2015

By KarenA101

I am a past client of this provider

I could not have asked for a more professional group of people and exceptional caregivers during the past couple of months of my mother's life. They always showed her concern and patience. I am grateful to have found Kathi and David at Home Instead and I highly recommend them to others.

March 02, 2015

By Jo Crocker

I am a past client of this provider

I have had to use Home instead twice now for my mother who lives with me for unseen health issues that needed care while I was working. The first time Kathy came to the rehab to assess my mothers needs when going home. She was very caring and did a good job of listening to what we needed. The caregivers she sent out were all very good at their job and made my mother feel comfortable with them. When I had a situation arise again with her I didn't even think twice of what to do. I called them again and they were "on" it. Spoke with both Kathy and Dana for scheduling needs and it just happened with very little notice from me. This is a great group and I would not hesitate to call them again if/when the need arises.

September 29, 2014

By Peggy39

I am a past client of this provider

When I needed help figuring out how to get my 83 year old mother who has Alzheimer's from Florida to Illinois, Kathi was a blessing! She helped us plan for travel, she found a CNA to travel with us, and she supported us fully. The CNA was outstanding and she was perfect to help with mom. Our travel day went perfectly and we could not have made this work without Home Instead. Thanks for your first rate service!

August 18, 2014

By Clarice2

I am a current client of this provider

From the day I have met Kathie and then Shirley of Home Instead, I have been in good hands for three and a half months now!

August 17, 2014

By Sandra97551250

I am a current client of this provider

I have used Home Instead services for my 98-year-old father on two separate occasions. Each time our needs have been acute and without warning. Kathi, RN, was very supportive to our situation and had a caregiver for my father within 2 hours. Each caregiver has been very professional, helpful, patient, and kind. All have been very reliable and good at keeping us informed. We trust Home Instead and feel confident that Dad is in good hands.

April 30, 2014

By Julie33

I am a past client of this provider

I could not have asked for more caring and professional people during the last week of my husband's life. It was such a difficult time and everyone involved with us from Home Instead became a part of our family. They were angels.

April 30, 2014

By Teri3

I am a past client of this provider

I can't say enough about them. They were angels!

February 27, 2014

By Eileen10

I am a past client of this provider

I found David, Kathi, and the staff to be extremely caring, compassionate and understanding while still being professional. The caregivers were people I would like to have as caring friends. Their kindness was outstanding. I have already recommended them to others facing homecare.

February 27, 2014

By Geraldine9

I am a past client of this provider

They are the best! They were always there for my mother and always showed her concern, understanding and patience. The care aides sent to our home were reliable, honest and knowledgeable. Kathy and Dave kept in constant contact with me even after hospice put her on crisis care.

January 08, 2013

By Sandler

I am a current client of this provider

Great company very caring and compassionate. Would highly recommend. I am truly blessed
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About Home Instead - Winter Haven, FL


Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Winter Haven, FL

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Winter Haven, FL

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