CARING STARS WINNER
650 N. Lake Howard Drive, Winter Haven, FL 33881
4.6
(26 reviews)
"We ended up placing our friend at Lake Howard Heights. We chose that because the level of staffing was higher and it's a beautiful place. At the moment, she's in independent living awaiting entry into the assisted living section, but they have supplied independently contracted aides to take care of her. The staff is very friendly and courteous, they're very open and kind. You can see them talking to the residents, it's not just that once you get in, they ignore you. They talk to the residents, they're around them, and they're assisting them. I have been with her for one meal, and it was very nice, and when I ask her how the meals are, she says they're good, and she's a picky eater. The activities have been negative so far, it's available but it's just not meeting her needs. The facilities are very nice, it's like living in a home. As of today, I would say she's getting beyond what she paid for. I said that because while we're waiting for her to get into the assisted living portion, they're providing contracted independent caregivers to stay with her, and that's way beyond my expectation."
$3,275










