My parents like the community. They like the people and they love it there. The staff members have been very friendly and helpful. They also love the food, and they've enjoyed the meals they had there. With the activities they've been doing so far they've also enjoyed them.
Lake Howard Heights
Offers Assisted Living and Independent Living
11 Reviews
650 N. Lake Howard Drive, Winter Haven, FL 33881
Call
(800) 385-2527
Reviews of Lake Howard Heights
Assisted Living Reviews for Lake Howard Heights
July 22, 2019
I am a friend or relative of a current/past resident
October 06, 2016
I visited this facility
This was the one that we liked most because it was clean and nice, the hallways were nice and light, and the rooms and people were nice. If we go anywhere, we would go there. They had community, exercise, and game rooms, plus a bus to take them places. Of all the places we looked, it was one of the nicest.
November 30, 2015
I visited this facility
We chose this place for my loved one because it's about 10 streets down the road from me and it was really clean. They were friendly, and so far everybody has been great there. They know everybody. It's a small community, and the rooms are good sized.
September 30, 2015
I visited this facility
We place my father-in-law and his wife here. It is an age-in-place community. That is important to us. It has a restaurant style dining facility where the food is off a menu daily so they can choose. My father-in-law does not have teeth and has awkward dentures so his food is pureed. They know that, and they take care of that for him. They can have a healthcare aide to help them with the laundry, they can have a laundry service or they can do the laundry on their own.
November 28, 2014
I visited this facility
We had my father-in-law here. We chose this because it was convenient and very close to the church that he participates in. The staff are superb.
January 31, 2014
I visited this facility
It was nice. There were a lot of grounds around it. It was just kind of high-rise with a parking lot. People were very nice, very helpful, and trying to help out.
Independent Living Reviews for Lake Howard Heights
July 02, 2019
I am/was a resident of this facility
We had a very good tour experience. The staff was outstanding. We moved in the 1st of the month in independent and headed for assisted. We're in a temporary room, and it's very nice. The dining area looks great. The food is pretty good and has good variety. There's a full calendar of activities. They have Bible study, a lot of lunch trips and great variety of things.
September 30, 2015
I visited this facility
It was the older one, but it was good. The director spent a lot of time with us, explained things thoroughly and also gave some information about applying for VA benefits and other types of benefits that might be available. The place seemed to be really clean, and it didn't have a bad smell to it. One of the things that I like about it was that you didn't have to walk a long way to get from one spot to another. For somebody who is having a health problem, I think that would be an important feature.
July 28, 2015
I visited this facility
The apartments were very nice. They were painted, and they had new carpets. The dining room seemed very well equipped.
December 03, 2014
I visited this facility
My mom moved here in July. She has been very happy there. Everyone has been very friendly, and there is a family atmosphere. There are many activities for the residents, and my mom has gotten involved in some of them. It is a relief to me to have her in a safe, caring environment.
August 13, 2014
I visited this facility
I just went out and talked to a whole bunch of different communities in the area and I liked this one the best. They were very friendly, very helpful, and they made me feel at ease with my dad living there. His apartment is not big, but it is big enough for him. It suits him just fine. He has got a little living room, a bedroom, and there is a lot of storage because they have their own storage area in each apartment. The kitchen has everything in it such as the stove, a fridge, and all that. So far, the staff has been good. I haven't had any issues. He seems to be very happy. I think he'd probably tell me if he wasn't. The food is really good. The dining room is a lot like a restaurant. Every day they give you three options for each meal and you just pick what you want. I've eaten there a couple of times and it was pretty good. They go on outings and things like that. I know that they have different things during the day that people can go to if they want. There is a little library and coffee area, so it just depends on how social you really want to be. They just seem to make all the residents really comfortable and it is a homey environment.
Questions about Lake Howard Heights
Describe the overall population of assisted living residents at Lake Howard Heights. What is their average age? What are their favorite things to do?
Here at Lake Howard Heights, we have both Independent and Assisted Living residents. Amongst the full population, the average age is 84. We have always been described as a more active community, with residents that remain active within our community and the local community of Winter Haven.
What programs or activities does Lake Howard Heights offer to enrich residents' well-being?
Some would describe us as having zestful activities here at Lake Howard Heights. We understand that activities provide an abundance of health benefits, as seniors gain a lot of staying physically and socially active. Upon visiting our home, you are likely to find residents enjoying a variety of scheduled activities such as, but not limited to, the following: Pakino, Sittercise, Bingo, Men's Club, Outings for dining and shopping, Book Club, and so much more. Scheduled programming and energetic activities are as fun as they are helpful in maintaining physical condition, mental sharpness, appetites and overall health.
What places are near Lake Howard Heights or within walking distance for assisted living residents to enjoy?
Our Senior Living community is located on Lake Howard Drive, which travels the perimeter of one of the most popular lake on the Chain of Lakes here in Winter Haven. Many of our apartments and common areas face the lake, known for its exquisite sunsets. There is a lovely walking path and dock located within walking distance from the front doors of Lake Howard Heights, to add to the perks of lakeside living. Our community is also located within 1.5-2.0 miles from the city's downtown area, full of lively shopping and dining, as well as the local library.
What transportation services does Lake Howard Heights offer to assisted living residents?
Let's take a ride together! With our community bus we are able to offer scheduled outings such as trips to the grocery store, pharmacy, local shopping, doctor's appointments, as well as joy rides of all sorts within the local area for our Independent and Assisting Living residents. We are also able to provide added transportation needs with the use of our Ford Flex.
What makes the chef or dining program at Lake Howard Heights exceptional? What kind of menu can assisted living residents expect?
The Artful Dining program here at Lake Howard Heights is second to none. Our Chef and dining staff take provide in serving not just meals to our residents, but also happiness and satisfaction! The chef also takes the time during a resident's orientation period, coined the HEART program here at Lake Howard Heights, to sit with them and learn their dietary restrictions if any, their preferences, as well as determine best meal times in relation to their med-pass times. It is important to us that we serve the residents with something as pleasing to the eye as it is to the palate in our restaurant-style dining room. Independent and Assisted Living residents choose from a menu of options at their table and are served delicious meals in a bright and cheerful lakeview dining room. It is a belief here that superior dining experiences elevate the morale of patrons and associates in a way that traditional dining cannot.
What safety features or security measures does Lake Howard Heights offer to assisted living residents?
Safety and security at Lake Howard Heights is of upmost importance. We are able to provide peace of mind by providing staffing 24 hours a day, a nightly security guard, interior/exterior video surveillance, and parameter/parking lot security lights in the evening. We also maintain and up to date emergency evacuation plan that is shared with residents upon moving in and throughout their residency to ensure they have the most recent procedures. You will also find this evacuation plan posted throughout the building. As of recently we have installed and fully integrated a generator that has the ability to power the building in its entirety, including but not limited to air conditioning and function of elevators. All rooms and common areas are equipped with up to code fire suppression systems. In fact, according to Winter Haven Fire Department and their inspections, we are the most safe building in this regard. All exterior doors are locked at sundown, requiring access by staff.
How does Lake Howard Heights keep residents' families informed about their loved ones?
Here at Lake Howard Heights, our residents' families are considered our family! We utilize and encourage communication via telephone and email. Every month we send out a community newsletter to families and residents to keep them up to date with current events and happenings at Lake Howard Heights. We also maintain a Facebook page, where families can see and interact with both staff and residents. All managers' contact information can be found on their business cards and encouraged to be utilized if and when needed.
What is the care staff-to-resident ratio at Lake Howard Heights during daytime and nighttime hours?
Lake Howard Heights has staff in the community 24-hours per day. Our staffing is reported maintained to be above the State of Florida's minimum requirement, and adjusted based on the level of care needs of the current residents. Residents have access to front desk personnel 24-hours per day.
If Lake Howard Heights accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are a pet friendly community. We require a one-time only $350 pet deposit upon signing of a lease. Pet must be no larger than 25-30lbs. We allow cats, dogs, and birds. Resident must agree to and abide by a pet policy established by our Executive Director. Designated areas on the outside parameter of our community are available for walking of pets.
What ongoing senior care training does the staff receive?
Upon being hired, all staff are required to complete 12 hours of training prior to having any interaction with residents. Once this is completed, on job training begins and lasts approximately two weeks (varies with department). Beyond the initial training period, staff are required to complete continued education through Collins Learning, and receive monthly in-services, regardless of department. We find it important that we are all knowledgeable as a team regarding all aspects of the community and its needs. It is also required of our staff to maintain an up-to-date CPR and First Aid Certification.
Describe the overall population of independent living residents at Lake Howard Heights. What is their average age? What are their favorite things to do?
The average age of our Independent Living and Assisted Living combined is 84 years old. They love to enjoy the various activities that our Zestful Activities program has to offer, from arts and crafts, to cards, to outings to nearby restaurants and shopping. A crow favorite here is our excellent entertainment as well as our weekly Happy Hour! Throughout the year we have several planned events that are great opportunities for our families to all come together and celebrate year-round.
What places are nearby for independent living residents to enjoy?
Our location is premier! We are located right across the street from beautiful Lake Howard, part of the Chain of Lakes here in Winter Haven. We have popular amenities nearby such as Publix, Walgreens, CVS, and Walmart. Also within a few miles we have access to the beautiful downtown area here in the City of Winter Haven where residents can enjoy shopping, excellent dining, as well as the local library with it's excellent coffee shop!
What are some recent off-site events that the community activity director at Lake Howard Heights has organized?
Throughout the year, our activities director truly takes advantage of our local cultural opportunities. From farmers markets on Saturdays downtown Winter Haven, to catching a show at the Winter Haven Theatre or Ritz Theatre, we provide access via our bus. We have also visited the Polk Theatre as well as the Polk Art Museum. We also provide scheduled outings to dine at local restaurants and shop at local stores in the Winter Haven area. It is a great way that we are able to keep the residents connected with the beautiful community they are thriving members of.
What transportation services does Lake Howard Heights offer to independent living residents?
It's time to get up and go! With our community bus we are able to offer scheduled outings such as trips to the grocery store, pharmacy, local shopping, doctor's appointments, as well as joy rides of all sorts within the local area for our Independent and Assisting Living residents. We are also able to provide added transportation needs with the use of our Ford Flex.
What makes the chef or dining program at Lake Howard Heights exceptional? What kind of menu can independent living residents expect?
Our Artful Dining program here at Lake Howard Heights is second to none. Our Chef and dining staff take provide in serving not just meals to our residents, but also happiness and satisfaction! The chef also takes the time during a resident's orientation period, coined the HEART program here at Lake Howard Heights, to sit with them and learn their dietary restrictions if any, their preferences, as well as determine best meal times in relation to their med-pass times. It is important to us that we serve the residents with something as pleasing to the eye as it is to the palate in our restaurant-style dining room. Independent and Assisted Living residents choose from a menu of options at their table and are served delicious meals in a bright and cheerful lakeview dining room. It is a belief here that superior dining experiences elevate the morale of patrons and associates in a way that traditional dining cannot. It's also important to mention the ice cream--there's always ice cream!
What common areas are available for independent living residents?
Throughout our community here at Lake Howard Heights, we offer several communal areas for our residents to enjoy. Our open lobby is a great place to listen to music and watch the sunset, as well as welcome family and guests as they enter the building. You will also find a library with a television viewing area and computer and printer. Outside of the dining room is a beautiful lenai area where residents choose to enjoy meals, play cards, do puzzles, or just simply socialize and visit with eachother. If you enjoy an outside setting we do have a serene screened in back porch! On the first floor we have a second television viewing space, and on the second floor they have a gorgeous club room. This club room includes a dining table that seats 12, various seating and couch, beautiful view of the lake, as well as a kitchenette space equipped with a warmer and cooler and sink--perfect for entertaining!
What safety features or security measures does Lake Howard Heights offer to independent living residents?
The Artful Dining program here at Lake Howard Heights is second to none. Our Chef and dining staff take provide in serving not just meals to our residents, but also happiness and satisfaction! The chef also takes the time during a resident's orientation period, coined the HEART program here at Lake Howard Heights, to sit with them and learn their dietary restrictions if any, their preferences, as well as determine best meal times in relation to their med-pass times. It is important to us that we serve the residents with something as pleasing to the eye as it is to the palate in our restaurant-style dining room. Independent and Assisted Living residents choose from a menu of options at their table and are served delicious meals in a bright and cheerful lakeview dining room. It is a belief here that superior dining experiences elevate the morale of patrons and associates in a way that traditional dining cannot.
If Lake Howard Heights accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are a pet friendly community. We require a one-time only $350 pet deposit upon signing of a lease. Pet must be no larger than 25-30lbs. We allow cats, dogs, and birds. Resident must agree to and abide by a pet policy established by our Executive Director. Designated areas on the outside parameter of our community are available for walking of pets.
Does Lake Howard Heights work with an agency or registry to provide nursing and medical assistance as needed?
Lake Howard Heights allows agencies and registries that provide nursing and medical assistance as needed in our community. This includes, but is not limited to, skilled nursing, physical therapy, occupational therapy, speech therapy, onsite podiatry, onsite psychological services, and onsite physicians. We are happy to recommend services if a family needs assistance navigating the various options and providers out there, as we have ones that already actively work within our home. We are also proponents of educating families on the benefits of utilizing ancillary services to help residence maintain as much independence as possible as well as for preventative measures.
What safety features or security measures does Lake Howard Heights provide to protect residents who wander?
It is important to note that our community is Independent and Assisted Living. Unlike a Memory Care unit, we do not have locked facilities. However, if and when a resident does develop or have a tendency to wander, there are protocols in place. The individuals are reviewed at our multiple standups throughout the day, where we communicate any happenings or needs amongst the staff present for the current shift. This puts staff on alert to maintain a sense of supervision on these particular residents. Increased checks occur for such residents, as part of their carefully developed care plan, when in our Assisted Living. We are here to maintain a good quality of life and safe environment. If this ever becomes a concern of safety or concern of elopement, the family and care team are brought together in order to discuss and discover a more appropriate setting for their loved one, and we assist them in further placement.
Costs for Lake Howard Heights
Services and Amenities of Lake Howard Heights
Costs
- Rent Plus Care Fees
- Entry Fee
- Entry Fee Cost: 2500
- Assisted Living Starting At: $2500/month
- Independent Living Starting At: $2500/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: No
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Tv Room
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
Health services
- Hospice Care
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Stories
- Religious Services
- Lectures Discussions
- Wii Sports
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
- Spanish
General
- Resident Capacity: 130
- Respite Care
- Minimum Age: 55
- Pets: All Pets Allowed
Range of services
- Physical Therapy
Licenses
- Licenses: 5494
- State Licenses: 5494
About Lake Howard Heights
Our Senior Living community is located on Lake Howard Drive, which travels the perimeter of one of the most popular lake on the Chain of Lakes here in Winter Haven. Many of our apartments and common areas face the lake, known for its exquisite sunsets. There is a lovely walking path and dock located within walking distance from the front doors of Lake Howard Heights, to add to the perks of lakeside living. Our community is also located within 1.5-2.0 miles from the city's downtown area, full of lively shopping and dining, as well as the local library.
What Makes Us Special
Some would describe us as having zestful activities here at Lake Howard Heights. We understand that activities provide an abundance of health benefits, as seniors gain a lot of staying physically and socially active. Upon visiting our home, you are likely to find residents enjoying a variety of scheduled activities such as, but not limited to, the following: Pakino, Sittercise, Bingo, Men's Club, Outings for dining and shopping, Book Club, and so much more. Scheduled programming and energetic activities are as fun as they are helpful in maintaining physical condition, mental sharpness, appetites and overall health.
Get CostsMap of Lake Howard Heights
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