Question 1

How many staffers are on duty in the daytime and overnight?

Accepted Answer

The number of staffers that are on duty in the daytime and overnight depends on our residents and their needs, we seek to keep everything covered at any time of the day and night. In Better Days we have staff working 24/7 to keep our residents safe and well cared for.

Question 2

What is the care staff-to-resident ratio at Better Days Senior Living during daytime and nighttime hours?

Accepted Answer

The care staff ratio depends on our residents and their needs. In our facility, we are always governed by the compliance of AHCA. Our residents' families can decide which plan is adjusted better for their loved ones. We have staff working 24/7 in our facility.

Question 3

What programs or activities does Better Days Senior Living offer to keep residents engaged? How does the staff engage residents' long-term memories?

Accepted Answer

We know how important it is to get our residents involved in all the activities we do for them; therefore, we let them choose the activities they love. We have an open activity calendar for them to add or change the activities they want, allowing us to get involved with the things they love. Some of the activities we do with our residents include board games, bingo, sitter size, current events, or even just talking to them. All these mentioned before are good brain exercises that keep our residents' brains and memories working.

Question 4

Describe the overall population of assisted living residents at Better Days Senior Living. What is their average age? What are their favorite things to do?

Accepted Answer

In Better Days, we accept people of all ages, depending on what kind of disability they have and what level of care they need. Our main goal is to offer a safe living facility with a healthy environment and the care we can offer. Currently, our residents are seniors, so we have created a happy and healthy elder community. In our facility, we offer the opportunity of letting our residents choose the activities they love to do and share them with the rest. We want them to feel happy and heard. They love to play board games, bingo, do crafts, and do other activities.

Question 5

What ongoing senior care training does the staff receive?

Accepted Answer

All our staff in Better Days goes through a training process required by the state to get hired. The staff is properly trained 30 days before, within, or after being hired, depending on the needs and the abilities. Besides this training, the staff also goes through a process to be integrated into the Better Days family and the residence, understanding our values, mission, and vision. We want to keep building a professional and healthy family at all moments.

Question 6

Describe the neighborhood around Better Days Senior Living. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Accepted Answer

Better Days Senior Living is located in a residential neighborhood within the historical district. This makes our residence a safe place for our residents and staff. This makes our residence a great option for your loved ones.

Question 7

What ongoing training does the staff receive in dementia care?

Accepted Answer

All our staff in Better Days receive ongoing training regarding Alzheimer's and dementia. This allows us to offer proper care and a safe environment for our residents.

Question 8

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Accepted Answer

This assessment is done by a MD, a Medicine Doctor, who is in charge of checking and supervising any changes in our residents' health and cognitive functioning. This process gets done every other week, keeping a health track of our residents.

Question 9

What techniques does Better Days Senior Living use to support memory care residents during mealtimes?

Accepted Answer

All the staff is properly trained to know how to handle memory care residents, however, we cannot accept residents who need help feeding themselves. Better Days is an assisted living facility, and people who need techniques during mealtime should be in skilled nursing care and not at an Assisted Living Facility. We want to offer the proper care for our residents at all times and we know what is best for them.

Question 10

How does Better Days Senior Living keep residents' families informed about their loved ones' health?

Accepted Answer

This communication gets done by the owners, being one of them a Cardiologist, and also their manager and person in charge of Better Days. If any of the residents show a change or a health problem, it gets communicated immediately to the family through phone or any other fast channel.

Question 11

What programs or activities does Better Days Senior Living offer to enrich residents' well-being?

Accepted Answer

In Better Days we let our residents decide what activities they want to do. We know how important it is for them to feel heard and involved, so we let them choose what they love besides the set of activities we have scheduled. Some of the activities we do with our residents include board games, bingo, sitter size, current events, or even just talking to them. Talking to them and hearing them is important to understand how they are feeling since we all need to be heard and talking is a healthy emotional therapy.

Question 12

What places are near Better Days Senior Living or within walking distance for assisted living residents to enjoy?

Accepted Answer

The residence is in a nice downtown area, giving it access to museums, restaurants, parks, churches, schools, commercials, and much more. We know the importance of our residents to keep maintaining their normal life and visit those places. Museums and open areas are our favorites to visit. Also in our facility, we have our own beauty salon, garden, outdoor space, computer space, barbecue area, and smart TV in each room.

Question 13

What makes the chef or dining program at Better Days Senior Living exceptional? What kind of menu can assisted living residents expect?

Accepted Answer

In Better Days, all the meals are prepared and planned by a licensed nutritionist.  We know the importance of a healthy eating diet for our senior residents. We have currently hired a cook to vary the meals every week, so our residents don’t get bored of eating the same food. We want to balance each meal with a plate that covers the three core food groups, proteins, carbohydrates, and vegetables.

Question 14

What safety features or security measures does Better Days Senior Living offer to assisted living residents?

Accepted Answer

Our facility is gated with a security sensor. Anyone who comes in or out, by foot or by car, we are notified with a sound that will alert un in the facility. The whole building inside out has a security camera system working 24/7. We want to keep our residents and staff safe all the time.

Question 15

How does Better Days Senior Living keep residents' families informed about their loved ones?

Accepted Answer

We want to keep our residents’ families informed about their loved ones through all the possible channels, including a Newsletter, email, phone calls, and texts. The residents’ families can contact us and visit our facility at any time and day needed without notice or appointment. We want them to stay in contact with them at all times and in all possible ways.

Question 16

If Better Days Senior Living accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Accepted Answer

Currently, we cannot accept pets due to the size of the facility, although we always accept their short visit, since our residents and staff love dogs and cats. We do ask to keep them calm and controlled to maintain a nice environment and a pleasant visit. Our residence offers an open outside area for our lovely residents and their families.

Question 17

What safety features or security measures does Better Days Senior Living provide to protect residents who wander?

Accepted Answer

In Better Days we prefer our residents to not wander around the facility, since our residence stays open, and it is never locked up. We want them to stay safe, so we don’t accept anyone wandering, especially by themselves. Our staff can take them on a walk at specific times of the day.

Question 18

Is Better Days Senior Living affiliated with a hospital if more care is needed?

Accepted Answer

Better Days Senior Living is not affiliated with any hospital, although the residence is owned by the cardiologist, Carlos Zamora. The residence has a direct network of communication and care with renowned cardiologists, critical care doctors, and neurologists, that provide advanced care for the most common ailments occurring at this age, including heart diseases such as arrhythmias, atrial fibrillation, dementia, strokes, and TIAs. If any of our residents need a higher level of care, they will be notified to get in contact with skilled nursing or a hospital.

Question 19

What transportation services does Better Days Senior Living offer to assisted living residents?

Accepted Answer

Depending on our residents' needs, we can arrange safe transportation for them at any moment or time needed, yet we don’t have a transportation service in our facility.

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