Questions about Wyndham Lakes
What ongoing training does the staff receive in dementia care?
We are constantly learning new techniques to provide our residents with the highest level of person-centered care. Some examples of care programming are: Florida State Approved Dementia Specialty Training, Transfer Assistance Training, Behavior Problem Solving Training, CPR, First Aid and more. We typically host several classes throughout the month, and offer refresher training courses during monthly All-Staff Meetings.
Describe the overall population of assisted living residents at Wyndham Lakes. What is their average age? What are their favorite things to do?
Average age is 80 & they enjoy playing cards and other games.
What programs or activities does Wyndham Lakes offer to enrich residents' well-being?
We offer a diverse activity program that enriches our residents' mind, body, and spirit. Our residents enjoy many favorite things such as exercise programs, shopping trips, trips to local theaters, lunch outings, musical entertainment, watercolor classes, sculpting, golfing, bowling, bingo and much, much more!
What places are near Wyndham Lakes or within walking distance for assisted living residents to enjoy?
Several shopping plazas as well as local restaurants and grocery stores including Walmart, Publix, and Whole Foods!
What transportation services does Wyndham Lakes offer to assisted living residents?
We offer transportation to doctor's appointments and to other outings on the activities calendar.
What makes the chef or dining program at Wyndham Lakes exceptional? What kind of menu can assisted living residents expect?
We have a great culinary team! Wyndham Lakes features restaurant style dining - our residents have choices. They order off menus and are served just like in a restaurant setting.
What safety features or security measures does Wyndham Lakes offer to assisted living residents?
Our Community is tucked away off the main road alleviating a lot of unnecessary traffic. We have round the clock staff, and all doors lock at 9 pm every evening.
How does Wyndham Lakes keep residents' families informed about their loved ones?
We keep our residents' families informed about their loved ones' health in a variety of ways which include frequent collaborative care conferences, ED Meet & Greets, phone calls, emails etc.
If Wyndham Lakes accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are pet friendly! We sit on 13 acres with lots of walking paths and plenty of space for our residents pets to enjoy fresh air and play.
What ongoing senior care training does the staff receive?
We are constantly learning new techniques to provide our residents with the highest level of person-centered care. Some examples of care programming are: Florida State Approved Dementia Specialty Training, Transfer Assistance Training, Behavior Problem Solving Training, CPR, First Aid and more. We typically host several classes throughout the month, and offer refresher training courses during monthly All-Staff Meetings.
Describe the overall population of independent living residents at Wyndham Lakes. What is their average age? What are their favorite things to do?
Average age is mid 70's. There is a wide variety of activities for our residents. They enjoy cards and outings.
What places are nearby for independent living residents to enjoy?
Several shopping plazas as well as local restaurants and grocery stores including Walmart, Publix, and Whole Foods!
What are some recent off-site events that the community activity director at Wyndham Lakes has organized?
Shopping, out to lunch, local theater productions, etc.
What transportation services does Wyndham Lakes offer to independent living residents?
We offer transportation to doctor's appointments and to other outings on the activities calendar.
What makes the chef or dining program at Wyndham Lakes exceptional? What kind of menu can independent living residents expect?
We have a great culinary team! Wyndham Lakes features restaurant style dining - our residents have choices. They order off menus and are served just like in a restaurant setting.
What common areas are available for independent living residents?
Our residents have the entire community at their disposal. Each apartment building as a common area with a warm, inviting atmosphere, providing a place for our residents to spend time with each other and guest they might have over.
What safety features or security measures does Wyndham Lakes offer to independent living residents?
Our Community is tucked away off the main road alleviating a lot of unnecessary traffic. We have round the clock staff, and all doors lock at 9 pm every evening.
If Wyndham Lakes accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are pet friendly! We sit on 13 acres with lots of walking paths and plenty of space for our residents pets to enjoy fresh air and play.
Does Wyndham Lakes work with an agency or registry to provide nursing and medical assistance as needed?
We work with several third party providers to ensure we are offering our residents the best care possible.
How many staffers are on duty in the daytime and overnight?
Wyndham Lakes meets and exceeds state mandated staffing requirements 24 hours per day , through the use of LPN's , Medication Technicians, and Personal Care Associates .
What safety features or security measures does Wyndham Lakes provide to protect residents who wander?
We have a secured memory neighborhood for residents who need more personalized care.
What programs or activities does Wyndham Lakes offer to keep residents engaged? How does the staff engage residents' long-term memories?
Residents in Memory Care participate in over 150 activities a month. Activities are typically held at the same time each day to give our residents a sense of consistency. These activities could include: daily reminiscing, memory fitness games such as historical trivia or word association games, crafting, gardening, life skills ( laundry folding, table setting, sweeping, etc), scenic drives, outings ( zoo trips, local ball games, out to lunch, walking clubs), exercise programs ( stretch & flex, bean bag baseball, sit & be fit), reading groups, Music & Memory programming, and more. We also utilize a specially designed cognitive computer system called In-Touch which stores a variety of brain boosting activities ( Karaoke, fill in the blanks, solitaire card games, word search, etc).
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Wyndham Lakes uses a collaborative approach to assess each resident. This is done prior to admission , with any change in condition , and as scheduled .
This means we consider the opinions of all parties involved in resident care. These parties may include resident families, Physician's, Therapy Teams, the nursing Team, Caregivers and more.
What techniques does Wyndham Lakes use to support memory care residents during mealtimes?
Wyndham Lakes offers a regular diets , texture modified diets , and many other services that ensure that residents are offered options as their needs change This includes thickened liquids and assistance with eating.
How does Wyndham Lakes keep residents' families informed about their loved ones' health?
We keep our residents' families informed about their loved ones' health in a variety of ways which include frequent collaborative care conferences, ED Meet & Greets, phone calls, emails etc.
Describe the neighborhood around Wyndham Lakes. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
The neighborhood is a very unique setting. We are located in a residential neighborhood near River City Science Academy and Jacksonville Adventist Academy. Tucked off of Old St Augustine Road, we offer the perfect mixture of convenience and accessibility as well as privacy.
Is Wyndham Lakes affiliated with a hospital if more care is needed?
While we do not have any direct affiliations, Wyndham Lakes is located near several hospitals and skilled nursing options.
