Wyndham Lakes

Paul02

My brother is happy with Wyndham Lakes. He's on the ground floor apartment that is close to the front door, and the doors are all automatic open. He uses a walker, but he doesn't have far to go to get to the dining room and everything else that they have available. They have a salon, a library, and a movie theater. They have sitting areas where you can play games and cards. They have events every once in a while. They have an entertainer and church services there on Sunday and possibly other days. You can go take their transportation services supplied at Wyndham Lakes. They have various outings, too, whether it's a restaurant or some kind of shopping for people who could do that. It's nice. My brother has a screened-in porch. There is an area where he has access to a washing machine and a dryer right down the hall from him. My brother's apartment is comfortable, so he is settling in okay. They have common areas. They have different types of entertainment scheduled. Besides a huge dining room that's well-staffed, they have other rooms adjacent that are big gathering areas to do whatever. They have various hobby groups that gather in those areas. They have a common room right by the front door of each of these building units. Right at the front end, before you walk out of the building, from all these different apartments, there is a nice sitting area with a nice big round table and some sofas. There are areas throughout the establishment where you could sort of spend some time. And the nurse's station is close to where people require 24/7 care. The building is not brand new but it's well-maintained. It has access to nature. When you walk out of your building, everything is covered. The walkways have a roof all along them, so you're protected from the elements, but you are out in nature more that way. When you ask the staff questions, they will direct you to get the correct answers. They also remind you and check with you. When I was there, I was eating with my brother for about two weeks and we both liked what we were having. They have some pretty good recipes there.

Donna

Wyndham Lakes was nice and clean, and the rooms and everything we saw were in good repair. The residents seemed to be nice, clean, and happy. The staff was very nice. We had no complaints. I like the room situation they have. They have one roommate in a room. They don't have a whole bunch of people sleeping in a room because I don't think my dad would be very comfortable sleeping in a room with a whole bunch of different people. In each room, they have a bathroom, their own sink, and everything.

Anthony

I went to Wyndham Lakes. I only met the site director; she was excellent. There was a sense of community there. The room that I looked at was small, it was fine, it was a small room sort of layout. There really wasn't much of a layout. It was just an open room.

Jane.111

My mother-in-law is not at Wyndham Lakes yet, but that's the place we chose with the person that I was consulting with. This person was very caring. She helped me understand my mother-in-law's needs. She evaluated and understood what was in my mother-in-law's best interest to help the family understand that this is what's good for her in alleviating the stress from the family. My mother-in-law is a level one for memory care. So, she'll be in assisted living, but they'll give her level-one care. She will have her roommate, which we're all okay with. To me, the facility was phenomenal. It was nice. It wasn't smelly. Even the people that we interacted with and the residents were very nice and forthcoming. So, I think it was just the comfort that she needed.

Marquita

My tour at Wyndham Lakes was great. Everything was set up for us. They showed us all of the amenities. We got to see the dining areas. Everything was clean. I was particularly impressed that there was no smell, and that there was no one like in pajamas. People were dressed, and people were up and moving around. The staff who gave me the tour was great. She was very friendly. She was prepared for our visit. She had our pamphlets and everything ready. She was knowledgeable. Some of the directors came out and met us as well, which was good. They gave us financial information and resource information, which was also very helpful.

Provider Response

Janice

Wyndham Lakes was very clean. We liked it. My friend liked the way it was set up. The staff was very friendly and very helpful. They gave us some baked cookies and they were really good. It was very nice. Instead of the place looking like an assisted living program or old folks' home, it didn't look like that. It looked like individual apartments. It felt homey. It felt like a place that you wouldn't mind living in. It was well-kept. Everything was nice. Everything was really neat and clean. The place even smelled nice.

Provider Response

Joshua

The salespeople at Wyndham Lakes seemed very friendly, and the staff seemed attentive. The rooms looked rather nice. I toured a 1-bedroom, and it seemed OK. They had a salon and other activities. There were nurses and staff all around, but I didn't talk to anyone personally. The place seemed OK, but it was a little old. It seemed like a nice place.

Provider Response

Taren

I toured Wyndham Lakes. The people were great. I talked to some of the residents there, and they all seemed very happy with the place. The studios were a little smaller than I thought they might be. But overall, it seemed very clean, and the people were very nice. The staff interacted with the people that walked by constantly. Some had pets, and that was nice. They went from home to that, and were able to transition with their pets, too. I thought that was nice. They had a gym, a library, and all that stuff.

Jennifer

Wyndham Lakes was very clean, and the grounds were beautiful. I liked the fact that they have enclosed outdoor areas where the residents can still look at nature. There were several little ponds and lakes in the place and geese were running all over the place. I loved that they would take pets. We saw people walking their dogs in the green space. The facility sat in a nice wooded area and it's just a beautiful place. It was probably only an hour after the last person would have been in the dining room eating, and the place was already immaculately cleaned up. They had a couple of samples of what they'd served at lunch out, and it looked good. The person who took us around was very knowledgeable and was good to talk to. The apartment that I saw had a little kitchenette and room for a couch and a television, and there was still plenty of room to move around. The bedroom was beautiful and the bathroom had bars.

Provider Response

Rachel

I toured the Wyndham Lakes. They showed me a 1-bedroom on the lake. You have to bring your own microwave and a refrigerator. There's just a little refrigerator there and their kitchen area is not as nice as mine here where I currently live. They have chairs and tables with umbrellas everywhere. The staff was very knowledgeable and personable. I like him. They provide three meals a day. You go in the front door and that's all air-conditioned. But at the end of the hall, when you go out of your hall, it's all open. It was hot when I was there. That's the biggest downfall of that place. Prices are much lower in Wyndham than where I live now, though.

David

When I visited Wyndham Lakes, I liked the sales director that gave me the tour. She was just phenomenal. She was very knowledgeable and very empathetic. I had nothing negative to say about the place. We looked at both private and shared memory care rooms. There's no furniture or anything like that. You bring your own. The place was pretty good.

Provider Response

Nancy

I like Wyndham Lakes, but they didn't have any amenities that would be helpful for me. The apartments were nice, but they didn't have as much storage as the other place. It was very lovely. I could see myself living there, it is just that I'm interested in all the other things at the other place. They have laundry facilities in each building, but they didn't have them in your unit. Also, they just have a kitchenette in the unit. They didn't have any kind of cooking. They had a microwave, a refrigerator, and a sink and that's it. They're at the minimum, but they serve three meals a day there. I looked at the menu, and it looked really good, and the people were really happy there. They had a library, a little lake, and a lot of seating areas outside. The walkways were covered. The price was about the same, but I can get so much more at the other place for the same price. Everybody was friendly, nice, and helpful. However, the place is older, probably 1950s or 1960s construction. Nevertheless, it was very clean and very well maintained.

Provider Response

Stephanie

Wyndham Lakes was very friendly. You could tell they had good spirits. The facility was clean and felt homey. We saw residents playing with the activities coordinator while some were doing physical therapy. There was a lot of bustling activity going on. The residents seemed comfortable, and looked like life was good for them. The rooms were orderly and would accommodate your needs. It had nice and up-to-date furnishings.

Provider Response

Cindy

Wyndham Lakes is a bigger facility. I liked that everybody's on the first floor, which was nice. They try to accommodate who's more mobile than others. They try and provide a room closer to the activity center, if you have a little more trouble walking than others. They also have a memory care section that they were able to show me as well. I thought it was a nice, comfortable place. I got to see the room in the assisted living, but we had an interruption. We didn't get to finish the whole tour. The rooms were similar in the memory care area. There wasn't a lot more to see once we walked the memory care area. She was gonna show me another room, but I had to go. They had some ladies playing cards and some guys hanging out. They had a library. I really only met one individual. She took me on the tour, and she was very nice. She took my information and gave me the information I needed. She also took me on the tour. It's a little older facility than what I saw afterwards, but I wasn't opposed to staying at that one at all. It would've been comfortable for my mom.

Provider Response

Joan

Wyndham Lakes is a very open campus-like facility. There's a lot of energy among the residents. My mother was instantly welcomed and invited to join in several activities. It just seemed like a friendly, comfortable community-based residence. It was an independent living plus. The staff during the tour was very friendly, would leave us to talk and kind of just have a relaxing experience. He was very good. The facility was kind of worn, but the rooms were very spacious with a detached screened patio. Out of the other facilities that I looked at, they seemed to have the most spacious, inviting room size for what we were looking for. They have gardening and small groups of people to join in and have a conversation with. People were up and about and involved in activities. They had a nice library and a nice, open dining area. They're my #1 choice.

Provider Response

lee holder

CREE the director of memory care is awesome. I talk with here very often as my mom is in memory care. Cree is an absolute jewel for this company. She cares and makes it known everyday and is a pleasure to arrange things with. Much love, Lee

Provider Response

Ready2go4

The staff has been amazing. They went out of their way to make things happen quickly

Provider Response

Beverly

We went to Wyndham Lakes. We liked it because it was all on one level. They had little back porches for each apartment. It's a little bit of an older place, and it was farther than we wanted to go distance-wise. I had a couple of sisters that wouldn't go that far out. The staff who gave me the tour was very nice. His name was Don and he was very nice. The rooms were fine. They were up the handicapped code, but the doors weren't as wide as they put in the newer buildings now and things like that. The dining area looked nice. Because the rooms were separated, it just seemed you were more secluded. They had crafts, puzzles, and reading. They took them to doctors and things, but not where they took them on field trips.

Provider Response

Russell

My mother will be moving into Wyndham Lakes. We liked it because of its reasonable cost, and they were willing to work with us on various issues and items. The place is very nice and has great location. It's not too far from clinics, and they have on-site staff for nursing and doctors that will visit. They can handle quite a bit of things locally. They have a salon, a beauty shop, a little country store, and the restaurant cafe for eating. The staff were very good, very friendly, and willing to work with us. The dining room looks really nice and is quite spacious. They had multiple ones in different places. They do an excellent job from what I have been seeing.

Provider Response

Glenn

The meals were provided to the residents of Wyndham Lakes. They also provide free cable, electric, and water. What I didn't like was they had a kitchen, but it didn't have a stove. The dining area was a cafeteria style, and they offer nice meals.

Provider Response

Clyde

I moved to Wyndham Lakes several months ago. What I like the most about the place are the residents. I know 3 of them and we all play cards every afternoon. There are things like bingo, they've got a beauty parlor or salon. The dining room is large. The place is large with a lot of buildings, and most of the rooms have patios. They keep it pretty well clean and the staff is friendly. They serve us a lot of chicken but they hardly serve any legs.

Provider Response

Heather

We are trying to move my friend to Wyndham Lakes in Jacksonville. It was very nice, very clean, and the staff was very helpful during our tour. The studio's the only thing we looked at. It had a nice little patio, and we liked that a lot. They had a room where they could sit and watch movies. They had a game room where they could play games, and they had a nice outside area for walking around. We're trying to move him into their assisted living.

Provider Response

Brenda

Wyndham Lakes is really good, the food too, the rooms are spacious. The lady who gave a good tour told us about all of the things there; have a lot of positive things. The staff is very attentive and everything. My brother has a 1-bedroom and it has a refrigerator, cable, they gave him 3 meals a day, physical therapy, and spiritual service. We will bring the bed and the TV but the room has everything and the bathroom is so cute. They have bingo, a movie theater, cafeteria, salon, a barbershop, they have 3 places to eat or cafeterias. It's well-equipped, safe, and secure. The staff is very patient and answered all my questions. They have a lot of food to choose from.

Provider Response

Calvin

It brought me peace of mind that my wife is in a safe environment at Wyndham Lakes. I also like the layout of the facility, and the staff is friendly. She has a little apartment there. They have a cafeteria. They play bingo. They take bus rides to places. They do different things and different activities. I've also had a meal with her there, and I enjoyed it.

Provider Response

Clyde

We toured Wyndham Lakes in Jacksonville. They showed us the inside and outside, and they had more space for people to go outdoors versus the other places I've seen. The rooms we okay. I met only one staff, and she was great. They had a little restaurant, a little exercise room, and a little grocery store for people to buy personal products.

Provider Response

Kayla

My visit to Wyndham Lakes was fine. It's not true independent living, which was what we were looking for. The staff was great. The rooms were very clean, it was very well maintained, and they were quite nice. It felt like a facility, like a nursing home almost.

Provider Response

burtoni

Wyndham Lakes is a lovely, well maintained community close to shopping, hospitals, entertainment etc. Fortunately it is all found on their campus also! The outdoor spaces are lovely especially needed & used in this COVID19 time. Of course the screened outdoor porches on most units are another positive. When there are maintenance problems, they are handled quickly. I have been particularly impressed with how well COVID 19 was handled, with good communication & practices enforced. My elderly friend especially enjoys the food-in spite of styrofoam deliveries- satisfaction has been maintained. Administration has been responsive to caregiver needs. My friend reports how everyone has been 'so nice'!

Provider Response

LThompson

I have a beautiful apartment with a patio. The food is great and I receive wonderful care. Love living here and plan to stay!

Provider Response

twoelephantz

My parents had a studio with a screened porch. They loved the porch. Staff were great, friendly and things got done quickly and in a caring manner. As their Alzheimer’s advanced and more care needed, They were able to move into memory care with little disruption to their daily routine. Due to the Covid lockdown, they were unable to participate in activities but I gave it a great rating based on staff and things that I did see to help provide some activities during the lockdown. The facility has a great beauty salon/barbershop, on site physical therapy through Brooks rehabilitation,a beautiful pond with wildlife everywhere and all sidewalks are covered and very wide for ease of moving around throughout the facility.

Provider Response

Debby

I liked Wyndham Lakes a lot. The community was very nice. The staff was very welcoming and knowledgeable about what they could offer us. It was a very good visit.

Michelle

Wyndham Lakes was pretty nice, and the price was a lot better than the others. They had three levels of care, independent living, intermediate, and memory care. It had a lot of open space, which wouldn't work for my mom because it would be harder for her to walk around. The apartments had little screened-in porches, which were nice. The assisted living rooms had just one big room and a bathroom, which were nice. It had a good atmosphere, and they provide a higher level of care. It needed a little bit of updating. They also had a Brooks Rehab on-site.

Barbara

I will be moving to Wyndham Lakes. They take pets, they have a screened-in porch, and it was a nice regular-size apartment. The staff seemed very nice. The apartment has a bedroom, living room, a little kitchenette type thing, and a walk-in closet. The dining area seemed adequate and nice.

CAD38

My father is at Wyndham Lakes. The staff members for the most part are wonderful, but they could improve on sticking to the schedule. If they say they'll be here at 6:00 a.m. for his shower and that they're putting him to bed at 9:00 p.m., and coming to get him for breakfast at such and such time, then they should be there and they're not always. They have bingo, physical therapy, they watch movies, there's happy hour, cards, brain teasers, and church. The hallways and the whole area is very clean.

Richard

I liked everything about Wyndham Lakes. It's an older place and I liked that the walkways in the hallways were not really brightly lit, but my partner didn't care for it. It had a wonderful entrance. The rooms were almost ideal for us. You have a screened-in porch and the whole area in front of that where you can go out and put in flowers or whatever you like. They allow pets. It's high on our list, but my partner was not overly enthused by the darkness of it. The residents were very happy. The staff member who showed us around was very professional, very helpful, and a good salesperson.

Shirley

I have lived here for almost 11 years and I am now 86 years old. The quality of caring has been excellent and I have been allowed to celebrate my independence through volunteer services. Nature is allowed to surround us and it is beautiful.

LauraS123

My mother has been an independent living resident for 5 months now. I am there at least once every 2 weeks so I have had a good look at how everything goes on there. She has been very comfortable and active in their various activities like choir, bingo and small trips such as to hear a symphony. The other residents were very welcoming. She is allowed to keep a pet, her cat, which is important for company and helping her feel at home. Each apartment has its own screened in porch which is priceless. The grounds are well maintained and pretty. The staff has been very kind and attentive. My mother sometimes complains about the food ("the chicken was dry last night!") but I often eat there with her and it is very decent and certainly much better and more nutritious than anything she would be capable of making for herself. Overall she seems healthy, comfortable and content.

Provider Response

shelia627141

My mother-in law loved Wyndham Lakes, and we toured that place four times. That was her preference, and that's where she planned to go. She loves the people, the staff is great, very informative, and very accommodating, and the residents are great. They are currently renovating. They have a Lanai, the animals are friendly, and she can bring animals.