Newark’s seniors can access many free resources for multiple purposes. The following examples can help them resolve problems with their care, make new friends in the community and get advice and support on paying for their long-term care.
Resource
Contact
Service
Long-Term Care Ombudsman
(302) 255-9235
Seniors who can't resolve issues directly with the owners and managers of their assisted living facilities can contact the Long-Term Care Ombudsman for help. Families of residents and third parties with concerns can also register complaints. The ombudsman will investigate and pursue a resolution with the facility. There's no charge for their services, which also include educating seniors about their rights and providing information about facilities that have long-term care.
Newark Senior Center
(302) 737-2336
The hub for Newark's older population is Newark Senior Center, an independent nonprofit that's focused on supporting the city's elders. It's a place for friends to meet and take part in activities that can improve their physical, emotional and spiritual well-being. The center also provides practical assistance for those who may need extra help in the form of support groups and access to free advice. For a small fee, seniors can also share healthy, freshly prepared lunches with friends in the center's dining facility.
VA Benefits and Health Care
(215) 842-2000
The Wilmington Regional Office of VA Benefits and Health Care is staffed by vets who can help their comrades understand and apply for the benefits they're entitled to, including state, federal and local support. As an example, some seniors in assisted living may qualify for the VA Aid and Attendance benefit, a monthly payment to help with the residential care costs of vets and their spouses. The staff can also refer vets and their families to the nearby Wilmington VA Medical Center.
Delaware Medicare Assistance Bureau
(800) 336-9500
Delaware Medicare Assistance Bureau is a free insurance counseling service for seniors with Medicare and those looking for help to enroll. Counselors provide impartial advice and won't try to sell plans, including when they introduce private health care options. They can help seniors determine the best plans for their long-term needs, assist with their applications and challenge decisions if Medicare is denied.