Firstlight Homecare Of Greater Charlotte, NC

Anonymous_1710237735

I like that they fixed meals and did light housework. I like that were nice people.

Anne A_4

They try their best to keep her engaged and live a normal life as much as she can. I've had very few issues with the caregivers provided.

Dave M_13

My mom needs somebody by her side all the time and they keep her safe. They are very responsive.

Lisa M_38

I like that they come and help us out by staying with him when we are not here. I like that have reliable sitters.

Mike M_27

The most helpful has been the companionship of the person who has working with us. I like that they have been very responsive.

Lee M_8

The agency has made my life easier because I am able to go to work and live my life. I would recommend them because they are very proactive.

Robert H_81

They helped the client with her mobility. I liked that they had a lot of people that they sent out and if there was one we didn't like, they weren't sent back here.

Stephen J_2

They have adjusted to our schedule as needed. They are prompt and keep me informed of what is going on.

Anonymous_1707410438

They have been favorable to me and they are trying their best. They try to match your needs.

Anonymous_1706529235

They have helped the most by giving me a break. I would recommend them because it is definitely positive and have been happy with 90% of the people they have sent out.

Gerald B_15

I couldn't make it without them. I have been able to get sleep now. Thank God, they are here to help. They have been great. I like that they listen to me.

Anonymous_1704977302

They provided care and were professional. They had good people.

Barbara K_26

I like having someone else take care of me since I need their help. I liked the staff member that they hired.

Marsha H_5

My caregiver is beyond helpful, because I wouldn't be able to do things without her. I like that they are punctual, and our caregiver is a hard worker.

Christina M_4

They take some of the burden. They can inform me and the family when new aides come.

Jameelah K

The lady they sent me read me my mail. I would like to see the info I need to know more timely. There are problems with the insurance company as well.

Anonymous_7247

They are very good for my mom. I like that they are patient with my mom.

Conley N

The services have helped taken stress off from me. I like that someone is always there for my dad.

William P_21

Our situation is different; he slept half the time that they were here. They would just come and sit here with him. They could've done more housework while also making sure he was never out of their sight. The people who came were competent, but nothing outstanding. I just wasn't particularly blown away by them.

Sue P_20

They gave us good quality caregivers. They had good communication, were easy to work with, and were quality caregivers.

Dalia R

Respite was the best part of the services. They are professional, responsive and highly skilled.

Brenda L_14

The provide helped with cleaning and cooking. If they couldn't come in, they were always allowed to come in another day.

Deb S_7

They enabled me to stay working, so they had a major impact. I would recommend them because they always had a caregiver there, they kept their commitment, and offered quality and outstanding caregivers.

Anonymous_7621

The only issue we have had, overall, would be staffing. Sometimes shifts are not covered, or the regular person isn't available. They are pretty good at trying to meet our needs.

Kristin L_4

They care for the client. The caregiver makes the client happy. The particular caregiver that we have is great.

Jim S_43

They do exactly what you ask them to do. I would recommend them because they do good work.

Avnish G

The person who was helping was really willing to be by my side, constantly checking in. The request I had was not something they usually do, but they were so flexible to accommodate for me.

Anonymous_7636

I think they're important. I am in a wheelchair, so they help me do things that I can't do from a wheelchair. I like that the people are reliable and cooperative.

Becki T

They have really helped us out by communicating with us. Our first full time caregiver was not a good match after a while and I called and had a really good conversation with Debsue, and we decided it was not a good fit, and they found us another caregiver. That is really important because we are not only dealing with a medical situation but also personalities and human nature, so I know it's not going to be perfect all the time, but they understand that and found a resolution. I like that for most of the issues, the communication is really good.

Scott B_19

They have helped the most with physical therapy. I would recommend them because I know the owners and the person that I have got.

Maria O_3

It has been really good. Nuri who plays word games and puzzles. We would recommend them because of the caregivers.

Anonymous_7599

I needed help bathing and dressing. I liked the personal attention and care.

Ethel A_2

When they come they do a lot of good things for me, and they do the things for my daily living, and it makes me feel comfortable. They sent out good people as far as I know, and the people they send do a good job.

Anonymous_6982

The agency keeps me informed and sends competent caregivers. I like how they have very good caregivers who know what they are doing and how they take care of my chores.

Jolene S

They help me with what I need. They have a satisfactory service.

Anonymous_6751

There is no comparison. She cannot be left alone so I need someone to help, or I would go crazy. We have had four different caregivers over the past two years, and they have all been very good.

Larry N_2

I like that the caregiver was a good companion for my wife. I like that we enjoyed the service and being with the caregiver.

Anonymous_7561

I like that they help me do things that I can not do. I like that they have been helpful to me.

Anonymous_7572

It is very impactful. They are inconsistent with the information they provide.

Anonymous_7512

The caregivers have helped the most by providing safety for my loved one. We could have consistent caregivers.

Rita S_9

They are nice and polite. They always meet what they said. They are very nice and willing to do what I need.

Laura G_16

If they did not show up, we would not be able to go on vacation. I would recommend them because they are always available to, and they get back to me. They show up and are responsible.

Elizabeth P_24

They do a great job understanding how to work with her. I like that they have responsive administration staff, and I like the quality of the caregivers.

Cindy G_13

We have two caregivers. Tina Marie is exceptional, the other is a good person, but she does not cook. You can tell it is not just a job to Tina. If I haven't liked something, they have corrected it right, and it is fair.

Elizabeth P_25

She is the end of life. They do stuff that she wanted to do. I can count on them. The caregivers are well-trained.

Moria M

They always sent someone out right away when we needed them.

Mary F_35

They listen for what I need that visit and I am happy with that. They are always on time, and the two women I have are very pleasant and pay attention.

Suzanne C_4

I could get a hold of someone if I needed someone. The whole experience was really good. I liked the lady that came to set up the program, she was very friendly and knowledgeable. The caregiver, Isaac, was a perfect fit as well.

Anonymous_7240

I only used them for a little over a week but what helped me most was being able to have someone to talk to. The caregivers from FirstLight Home Care are very personable.

Denise M_15

The impact of the services has been tremendous, because the lady who comes to see us on Wednesdays and Fridays, her name is Alvida, has helped me to set up a convection oven to cook for my husband. I can't concentrate very well, and she set up a Firestick on my TV, so we would have a variety of shows to watch. I would recommend FirstLight Home Care because both of the home care workers showed initiative and suggest doing additional work while they were here.

Amy G_7

They make sure my mom is safe. Their staff is made up of very good people.

William J_15

It has been a positive experience for me because they are good. I would recommend them because they have qualified people.

Carolyn K_7

I am in a couple of different physical conditions that don't allow me to drive, so they take me to those appointments. The person that they sent is absolutely perfect for my condition. I don't know if my daughter described that or not, but the caregiver is lovely.

Judy D_17

They do the things I cannot do like washing dishes and vacuuming. They fix food and help me with my laundry. They help me remember to take my medications. They are very informative.