Assisted Living Communities in Matthews, NC

"My mom moved into Brookdale South Charlotte. At first, she was very upset that she was there because she doesn't like being away from home, but she seems to be adjusting well. We've been very impressed with the staff there. They have all been very willing to answer our questions and take our calls because we've called a lot to check on my mom. We got to see her sitting there talking to people and laughing, so it was a good experience. My mom's room is fantastic. She got one of those rooms that are much larger than the regular room. The facility looks fantastic. You can tell it's been recently renovated and updated. They said my mom is eating, so the food must not be too bad, or she wouldn't eat. The dining area is very open with small tables for small groups. It had a homey feel. They have six activities every day, and they transition those around."

"The people at Brookdale Charlotte East were very nice. My mother was in their independent living, but she didn't want to stay there. It's great. They're just like any other senior living facility. The people were nice and thoughtful, and they took care of her. The only thing is that they allow animals, and she didn't like animals. So that was the biggest issue for her. Her room was good. She had a full bedroom bath. She had a kitchenette which had a stove, a refrigerator, even though she couldn't use it, and a microwave. She had a dining area and a living room. They offer food. They have programs there every day, and different levels of things that they have people participate in. They have transportation. They take them on trips. They take them out dining and different things like that. I've tried the food when she first moved in. I think she was in there three or four years, and it was good. Its cost wasn't as much as it is now."

"The Pines on Carmel was very clean and very handicap accessible. I went to see an area where people could go out and just sit. I would have had to take my wheelchair for something like that instead of walking, but that was perfect. The woman who assisted me was very professional and very caring. She wanted to help me, but it was out of her jurisdiction to help me with my finances. She said she would have to have somebody else call me about that part, but I never got a follow-up call about that. So, I'm assuming that for what I needed, they just couldn't help me. I wasn't stressing over it, though. I was OK with everything. The visit was perfect."

"I visited Charter Senior Living of Charlotte and toured their assisted living facility. The facility was very nice, and the employees I met were very nice and very knowledgeable. They helped me understand how the process works. They were just ready to be available with anything that I needed. They were also very caring and compassionate. Everything was very neat and clean. As soon as you pulled up, the grounds were very neatly manicured, so it was very presentable. The room I saw was a nice size with a bed and sofa. It also had a little kitchenette with a refrigerator. There was no stove, but I think it was manageable."

"My father was not the most cooperative resident. We had used a larger facility for 6 years and, when the level of care declined, we found the Post at Mint Hill. It was absolutely the RIGHT CHOICE. Private room, extremely clean, home cooked meals, a smaller staff to resident ratio, easy access for family members 24/7, a great residential setting with room to sit outside or go for a stroll. On top of this their staff was phenomenal, patient, and caring. You can't go wrong with this choice for your loved one!"

"The rooms are beautiful and just the right size. The activities are great. The staff as a whole is so welcoming and helpful."

"It was a small, clean, and a quiet community. It had an activity room, and it had outside entertainment that they bring in from time to time. The residents are also able to go outside as long as they don't have dementia. They do exercises outside to get some fresh air. They serve 3 meals a day. "

"This was my favorite place for mom. Charlotte the owner felt like a sister to me as well as Chenelle, the nurse and Latasha the day health care aid. She really got those ladies moving. It is a small residential environment for women. I think you'll be pleased. Thank you for all you do. Donna."

"I had a nice tour of Dilack Home. I like the atmosphere. The only thing they had was the available apartment suite, which was not within my budget, so I couldn't do that. Mom would have one bedroom that was pretty large. It was furnished and had a bed and your use of closet. In the apartment homes, they had their own little kitchenettes, which my mother did not need because she had dementia. The staff who gave the tour was very nice and very informative."

In the heart of beautiful Charlotte, NC lies MerryWood on Park. Known for hospitality and a tangible sense of belonging, this is the perfect community for anyone seeking to live their life in their style among warm and joyful residents and compassionate team members.To learn more about this provider’s license and review other available state reports, please visit: North Carolina Division of Health Service Regulation Licensed Facilities

"My dad moved to The Blake at Edgewater. It was the one where I felt like it had more of a homey feel. It's very well-kept. They have been very nice and accommodating. It's very close to where I live, so it's a short drive for me to check on him, and it's been a good experience. I don't have any complaints about anything. They're very personable. I have personal cell phone numbers, and I can call and speak to them if I need to. He complains about the food every day, though. He is in a large one-bedroom apartment, and everything is up-to-date as far as the aesthetics of it. The bathroom is nice, large, and handicapped-accessible. He has a large closet. It's not a walk-in closet, but he can fit his wheelchair in it. Then he's got a kitchenette area. So, it's nice. They have great activities. My dad just chooses not to participate, but they take them out on trips, like go shopping or to other places like parks and things like that when the weather is nice. They do a lot of arts and crafts. They have people come in to do music performances. I've seen some kids and other people there singing and playing instruments. So, they seemed to have a good variety of activities. Their medications are just expensive."

"My friend has been at Sunflower Springs at Indian Land. I think it's an amazing community. It has been a godsend. It's in assisted living, but it's more like a family. The people that are living there have issues and things of that nature, and they help them with whatever they need done. It's more of a nursing home, yet it's not. They have their own lives, and they can do whatever they want to do and go wherever they want to go. It's just an amazing place. They go over and above what they have to do. Everyone just works together, and it's just a beautiful community. I've never been around in assisted living before, but this is the top. Even when you walk in the place it's a sunny and happy place. My friend is one who is very particular about her food, and everywhere she goes she says, "I hate the food," but she really likes the food there. It's a brand-new building. They have different activities that go on throughout the week. On Saturdays and Sundays families can come and visit the residents. They also have people that come in and sing. When they need to go to the doctor's office they take them to the doctor or whatever appointments that they have. It really takes the burden off of me because she's in a wheelchair."

"My cousin will be moving into The Meridian at Carolina Lakes. It is very new, very upscale, and very bright. It looks more like a hotel instead of an assisted living facility. It's got a pool 24/7. It is very, very nice, and it's way cheaper. It's close to me, that's why I picked it. The staff was very helpful and very friendly, yet professional. They were very caring. They took their time. They invited us to have lunch to check out the food. The chef came out and introduced herself to us, and we hadn't even signed in yet. The service was exceptional, and it was a very pleasant experience. The food was excellent. The rooms are beautiful, white, bright, and have a little bit of a kitchenette with a microwave. They even have a washing machine in the room and a little refrigerator. They were very nice and very spacious. They have a bathroom and a closet."

"My sister has moved into Brookdale Union Park. They come recommended by friends and family who have had some loved ones there. Their whole process was very pleasant. It's very affordable. Most of the people we've met as far as residents were similar to my sister in the assisted living stage. It works out to be a great place for her. We have only been there for a week now, but everything is very much to our liking. Regarding the staff, I would give them a 5 because of the intelligent communication. They remembered our names and my sister's name when we took her in there, so that was a big help. All in all, everybody was very helpful in answering questions. Everybody commented that the food was very good. My sister also says it is very good. The facilities are very neat and clean. She has been to two different 'Be Fit' classes, so I think she enjoyed those. She is not really active, but she participated in the activities."