3800 Shamrock Dr , Charlotte, NC 28215
5.0
(6 reviews)
"These guys were great! We found them to help with Mom as her Dementia was developing faster than we were ready. We first hired them to be with Mom a couple of times a week in our home while we waited for her apartment to become available. They were able to take Mom over to Aldersgate to participate in the activities and walk the campus to be better familiarized with it. When mom moved in at Aldersgate, we had care in the morning and evenings that was to help mom with meds and getting her day starting or ready for bed. Mom needed more help during all waking hours so it soon changed to during the day. All of this happened in 6-7 weeks. The Aldersgate team at home was very good with working with what seemed like our constantly changing schedule and worked with us to make sure Mom had the care. All of the team was super friendly with Mom and worked great with her. There was constant touch points from staff with us to make sure mom was responding well with her caregiver and we were able to make tweaks to who was with her and times based on that information. I am not sure how they were able to be so fluid with their team's schedule and keep up with our evolving schedule as we found out in real-time Mom needed more care than we originally thought. We really appreciate their help through a transition that had more challenges than we expected. They took care of making sure someone was there with mom so we didn't have to worry about that and could focus our attention on other things that had come up."
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