Right at Home Rock Hill, SC

Gustavo V

The initial interview of the company itself. The owner explained everything thoroughly from beginning to end. I like that they could follow through with my daily care.

Provider Response

Bronda L

I now get to spend time to myself one day a week. I like the owner, he is very straightforward and informative when we meet him. They were very very quick to get us an aide.

Provider Response

Walter M_12

I'm 100 percent disabled. I can hardly do anything, and my wife has Parkinson's and can't do much either. But we need help as far as cleaning. My wife said, "I don't know what we would do without Heather." I like the person that is sent out and the boss, Jim. They do a good job.

Provider Response

Rosa "Pete" P

They have helped the most by providing a service that was needed and freeing up family to take care of other things. I like the communications and reliability.

Provider Response

Brenda D_11

The quality of my life has been improved. I have good service.

Vicky D_2

They help with my dad and let my husband get rest during the day, and that lets me be able to work. Everybody they have sent is nice and helpful.

Provider Response

Walter McCaslin

I could not be more pleased than I am with Right at Home. Jim has to be a great boss, because he has great people working for him. Heater, treats us as we were her own family. She will do light cleaning, make our beds, do our washing and drying and fold our cloths, takes us to appointments or whatever we ask her to do. Jackie, works in the office, is very friendly, and will help you in anything you ask. If I was looking for a company that will take care of all my needs are, I would call this company.

Provider Response

William L_19

They get groceries for me. They clean well.

Provider Response

Regina B_8

They always show up on time and do a great job. I like their professionalism.

Provider Response

Stanley F_2

They came to our rescue. They were available and they did what we needed.

Provider Response

Keely L

I like that they call. We have to change the times for the caregivers to come out. I recommend it because they are personal and care about the services they give.

Provider Response

Anonymous_1737709238

The agency sat down with me to see what my expectations are. I have not had any problems, they always have a replacement for caregivers who call out.

Provider Response

Bonnie C_13

I can't even clean myself. They help me with that. I just have 2 girls from them and they are all really nice.

Provider Response

Jennie G_2

The people they send out, we are pleased with. I like that the agency has good people working for them.

Provider Response

Connie F_10

We are just tired of all the PCAs. The communication is there and the PCAs so far have been good. What I would like to see improved is more steady PCAs instead of so many PCAs.

Anonymous_1734435475

They help the most by sitting with him while I run errands. I like the people at the agency.

John C_87

My caregiver does everything for me. She helps me with personal tasks and she goes grocery shopping. The agency is professional.

Cortez W

The provider helped by taking care of my dad. They are very dependable and if were needed extra time, we can call the office to get that handled. The agency people in the office are really responsive. They do a great job at matching up caregiver with clients.

Laura W_19

They're amazing they take care of my dad so I don't have to worry about it. They are super easy to work with.

Lynn K_16

They decorated my home. They are prompt and friendly.

Maria C_23

They help me. They are very good providers. I like that they are really good. I never had a problem with them.

Dan D_3

They are very attentive to my mother's needs, they take good care of her and I don't have to worry about anything. I like that they are responsive, cooperative, and dependable. They are a top-notch company that provides great care for loved ones.

Josie S_2

They have accommodated me with hours and it works very well with my daily life. I liked that they are very well-staffed. I am never without coverage. They are easy to talk to and communciate with.

Matt H

I highly recommend Right at Home Rock Hlll! If you need caregiver assistance, this is who you call. Lakeisha is a great caregiver who sat with my mom while she was in the hospital. Make the call!

Kay H_2

I wish I could afford it every day. When I found a good person who matched with me and my husband, they set us up together. They are dependable and have given me good caregivers. They work with my schedule.

Jennifer K_7

They offer him companionship. They always address my concerns.

Rhonda C_7

It's helpful and understanding. He looks forward to Marty coming 17 hours a week. Our caregiver is a 10. We always had the same one. The agency helped us resolve our issue and found a fit for my husband which I appreciated.

josselyn c

They could make our lives easier by just making sure their caregivers know what to do when they get here and that they fulfill their duties. They could improve by training their caregivers.

Karen C.

Right At Home helped relieve the stress and concern I had for my aging father who needed help with daily necessities. The caregivers were dependable made my father's life much more rewarding. I live an hour from his house, so they really made my life a lot easier. The staff is very professional and dependable as well. I would recommend Right at Home Rock Hill to anyone who has an elderly parent who needs help and companionship.

Ruby F

It has made life easier because I was having to do all of this myself because he didn't have anybody. It gives him somebody to talk to aside from me. I like that they are on time. They call to make sure everything is going the way it's supposed to and that his needs are being taken care of.

Danette W

They can make sure that things get done correctly and make sure that everything that is supposed to be done, gets done. Their aides are just not very consistent.

Provider Response

Raynette P

One of them helped fix my dad's garbage disposal. They help with his laundry and help get his room organized. Miss Simone represented the company well. She was like family when she came out.

Mary M_92

It's an extra pair of hands and set of eyes. I haven't had it too long, but I haven't had a problem with them yet. I like this agency because of the person that they have sent. She's perfect for me.

Debra W_18

She assists me with things I can't do. They paired me up with someone who is good.

Roger F_3

It has given us a chance to get out of the house while they are there with my dad. They are very nice to my father.

Anonymous_7548

They give us a break by being here with her. I like that they are able to accommodate us easily.

Anonymous_7508

I am finally getting some sleep. They have the availability to keep the caregivers coming. They could improve more interaction with the caregiver as far as being more proactive and instead of coming in and asking.

Louis R_2

They help me to get out of bed and get dressed. They do what I ask them to do.

Theresa P_8

They give me peace of mind that my mom was being taken care of well. Their customer service is good.

William C_49

They help me with my grooming. They have quality CNAs.

Lyrae D

They have helped the most with companionship. I like that they are very thorough.

Julie R_16

Someone was there with him and I didn't have to worry. The caregiver was good at what she did. My dad is pleased.

Karen W_29

We have two caregivers, and one is very good and has followed all the written instructions that I left. The other caregiver is a very sweet person, but I think he is not as competent as the other caregiver. As my uncle's needs grow more, I do not think I would want the second caregiver to keep coming out. I think that their communication improved significantly because of how far away I was and how much help I needed.

Krystal T

They are taking good care of my family. They are caregiving for my mother and they give companionship. I like that their scheduling is very good.

Sherry A_2

All I know is what they call me to tell me about. I don't have a daily contact with the agency. I would say it's probably as best it could be with my mother. I don't speak to them on a daily basis, so I am not sure what is going on. The client is in a facility, and they are there just to help her and be a companion to her. I like that the office staff has been great with communication, doing what they're saying, and following up.

Danelle F

The caregivers have been very friendly and caring. I like them because they contact us quickly about any changes that need to be made, and the communication is very good.

Patricia B_34

They have sent out people that have been very friendly, and they are willing to do whatever I want them to do. I feel like they are right on top of it when I need anything, and when someone does not show up, they are right on top of it.

Anonymous_6379

The attentiveness of the caregiver has made his experience positive. I like the caregivers provided and I like the communication from the office staff and the caregivers.

Mable B_1

The girl they send out here is really good to my husband. She helps him to the bathroom too. The people they've sent can help with his mobility.

Janis B_2

I could not do without them, I am here four days a week, and they come and are willing to help, they are all very caring. I like that they really try hard to send the same people, it helps my mom to be familiar with the caregivers.

Gregory P_5

They have helped me because I had a broken femur. There were basic things I couldn't do and the services made it easier. They provide some basic services that are needed in a responsible way.

JCJF

Our father is 98 years old and has limited mobility. The staff at Right at Home has provided 24 hour care with extreme professionalism, concern, and compassion. They are always there to take care of any problem or emergency and to make sure that he is properly fed and attended to every day. We live out-of-state and don't know what we would do without them. Our father feels safe and happy having them around and we would highly recommend Right at Home to anyone.

George G_10

It has made things easier since they help with daily life care and needs. I like that they always follow up on me and check on the clients.

Judy R_17

They've made my experience positive by letting me know when something happens. I like Right at Home because They are very responsive.

Larry M_23

They have been available and more than helpful and gone out of their way to explain things so we can understand them. The employees are knowledgeable and people friendly.

Marianne F_1

They sent the right person to help with things around the house. I liked the person they sent, the caregiver was very qualified.

Stacy M_4

They had some that was familiar with my husband's needs and knowledge of the equipment. They matched me up with someone that was a good fit, was on time, and was always there when we needed her.

Kathleen K_7

I would rather be the caregiver than someone else. They are very honest, a clean company and the owner is very cordial. They are very nice people.

Bob B_17

I don't have to worry about him every day since I work and leave town. They relax me, with me knowing the client is fine. I like the fact that the office is willing to work with you when you need adjustments.

Sherry G_2

Sometimes my mother is just tired and doesn't try enough, but she does try so it's not all on the agency. The caregiver does pretty well. The caregiver gets my mother meals. Right now, they're giving my mother care one day a week. She is 87 and she is going to die before she ever gets better because it's not enough. Even the doctor said that and I don't know what to do to change that.

skerr62

The people at this company went above and beyond to help with my Dad. Everyone from the owner to the caregivers were fantastic. Big shout out to Becky and Pat. Will not hesitate to work with them again when needed.

Kim L_9

They are helpful. They provide great services so far, they show up as expected and do their job.

John B_55

It helps to some extent. My wife has dementia. She also has sundowners which means that she is up all night and is asleep during the day. The person just sits and watches her sleep. It is nice having someone here in case she does wake up. They could make my life easier by having the same person come out each time, so I do not have to explain where things are and what to do over and over again. They got to the point where the same person was coming every week. Then, it got to the point where someone different came every time. This was an issue because I had to explain it to someone new. They were not showing up on time.

Patsy M_3

They allow me to work daily. I like the availability.

DDona

I have used Right at Home for the past two years and they have always been very helpful and accommodating to our particular situation. Their office staff have been responsive to our needs and their caregivers have always been courteous and caring. I would recommend them without hesitation.

Urvashi M

The services were very important. Their communication was good. They were on time.

Charles T_6

I liked the services, but the services did not follow through.

Laurie G_6

My caregiver inspires me and encourages me. I have improved quite a bit since I started. I like their responsiveness and how they are always helpful.

Ziza E

He makes it easy for me to feel comfortable leaving my house. I like that their help is on time and ready when they get here.

Margaret B_24

Travel is my hobby and these services allow me to leave for a short span. Having them come makes all the difference in the world. They are very reliable, they have never missed a shift.

Sean B

They help me do things that I cannot do on my own. I like that they send out good people to help me.

Sandy O

It is helpful to me. I get to go out and know that my mother is being taken care of. They are very cordial. I love the lady who comes to take care of my mother.

Dawn S_10

I'm able to leave Jodi with a caregiver. It's not always easy for me to get away. I've had one or two other services, and Right at Home seems to put in the extra effort to make sure I'm happy with Jodi's care.

Charles S_21

Having somebody there every day to work helps her the most. I like the professionalism of their caregivers.

Carol F_1

If I need help or answers to any questions, they are there to support us. They work well for me and when I need them, they are available.

Rayletta B

The services gave me Tuesday nights off so I had time to do other things. The company was able to start services right away and work with our schedule.

Sharon M_10

They help meet his needs and go above and beyond. The client requested someone a little older so they found someone else for her. They're very personable.

George R_7

She keeps my mother company. My mom likes the person that takes care of her.

Elizabeth M_22

One girl was an hour late. Another girl was two hours late. One of the girls came without the mask on. They could live up to what they say when June came out. The girls never get to sign in and sign out.

Patsy R_1

Everyone has been on time and they are great. I like the manager because he came to the home and talked to us, told us we can get more hours.

Sandra R_22

The services help me because I am the only one taking care of her. It's hard when there are different caregivers every day, but the services are helpful. I would like to see one caregiver for my mother since she has dementia. New caregivers don't work well with her.

Matthew S

Having caregivers out here to take care of Matthew is very helpful so I can take care of my husband. They have been friendly.

Garet B

They are very helpful since he can't do certain things for himself and I can't do it either. They give him a shower. They shave him and take care of his grooming needs. They are prompt. They give excellent care to my husband.

Sonya C_1

The most helpful part of the services is having someone come out everyday because that is rare with other companies. I like that the agency always sends someone out even if it is one of the office staff members.

Elaine F_4

It was a big help with a lot of things. They give pretty good service.

Janet P_9

They only come when I have to go somewhere. They do help but I do not need it constantly. They are just always available when I call. They come and are prompt, on time, and polite.

Steve R_9

It didn't' really impact him. The agency did what they were supposed to do, he just didn't want it. I liked the flexibility and scheduling. I wasn't overly happy with the first lady that was here, but the caregivers are nice. The second one was very polite and at least tried to talk to him.

Deborah A_3

They take care of him so that I can go out and do things. They don't have to do anything really except sit with him.

Robert M_41

They are wonderful. I told them I don't want any other home care agency. The staff being here and being good to talk to is a lot of help. They have the most professional staff and the administration is great.

Giraffe Lover

Have very much appreciated the responsiveness of the Right at Home staff and caregiver. Our caregiver is super prompt and always eager to help. We appreciate his reliability and even tempered demeanor!

Anonymous_4271

They help me with little things that I am sometimes required to move around more quickly than I can, so they will help me with that. They are well taken care of and we are well taken care of.

Jimmy P_3

The client needed 24/7 care, and with COVID I was not able to visit him, so they were our eyes for him. They were very quick to find someone to sit with the client.

Ulacey S

The company provides everything my mother and I need. I just take care of my mom. I've been taken care of by the company and so has my mom.

Anonymous_4070

They fill whatever needs I have for the particular day. They never refuse to do things. The owner is very efficient. He solves problems quickly. I like the quality of care.

Roddy B

We had hospice and my family there. We were easing the lady into the mix and no longer needed her after my mom got sick. She was going to be very useful. I liked that all of the initial conversations and visits were very professional. The owner did a fantastic job explaining the story behind the company. They are veteran-owned.

James G_18

They really help me, but there is nothing in particular that stands out. They're kind and gentle to you.

KenP

RAH provided us daily care assistance for our 86 year old mother at our residence. They provided a care provider that fit with our mother’s personality and they enjoyed each other’s company. The provider arrived at our house early enough to get mom out of bed, bathe her, make all meals during the day and even, occasionally, get her to bed in the evenings. RAH did an excellent job in meeting our requests, and they were even able to provide coverage on weekends when needed.

Bonnie G

My mom has 24/7 care. The caregivers are kind and conscientious. She actually considers some of them friends. They cook, clean, do laundry, remind her to take her meds or just keep her company. The owner and office staff have always been accommodating to whatever needs my mom has.

Gregory S_5

They help make coffee and waffles for me. We have had a few caregivers, and they really get to know the family but sometimes they don't know your needs.

marcangela

Right at Home agency is an at home agency who provides excellent care for my 80yo mom. They are felixbile with there schedule and respond quickly to phone calls and messages. They listen and match care takers to patients well and are ok if you do not feel the caretaker is compatible. Sometimes the caretakers have to be directed but are willing to do what you ask them to do. They have never missed a meeting or called in sick and are sensitive to ensure caretakers and clients are healthy.

Efrain M

They are able to keep my house in order while I am not able to do my normal duties. They were quick to provide the services, get coverage, and work with me to get the best schedule for me.

Jim R_7

They are able to help do things that I need done. They take care of me. They are very compassionate and the girl I have is excellent.

Anonymous_3219

The care has gotten me through some really tough times recently. There has been a lot of miscommunication.

Loretta G_1

Some of the aides are wonderful and others are not so great. I live a few hours away and to know that someone can be there for my mother and do the job right puts me at ease. I am not able to come down right away, but they are very helpful. I have dealt with other agencies before and I think the manager is excellent. He is very thorough with clients and he is very professional. He makes me feel like my parents are in good hands. His secretary is also great and they make a really good team. They have stood out to me way more than other agencies we have used.

Lillian M_1

They have found me the right person to make my life easier. It relieves me of the agitation to know that someone is there to help me. I like the owner and that he told me what he has promised to do.

Sharon P_13

We only had them one day for four hours. My mom wasn't happy we had someone at the house. They are very thorough.

Larry K_1

They send aides out here when I need it. It is pretty good. It provides me with the services that I need and stuff. They remind me to check my medicine, and they help me with my cooking and stuff that I need done around the house.

Anonymous_3046

It met his needs at the time. They were quick to respond.

Larry B_13

They are very caring, understanding, and have been able to meet my loved one's needs. We had a really good experience with them.

nickpen

We use Right at Home for my Dad during the week. They provide companionship and homemaking services. We have the same people each week so he has been able to build good relationships with them and enjoys seeing them each day. I have found the office staff to be very helpful and responsive.

Brenda C_9

The caregiver will just do whatever my loved one needs. If we have any problems, we can talk to them, and they will get right back to you.

Anonymous_2541

The actual care is helpful. They could come to work.

Denise H_6

Having people who have the personality, patience, and kindness needed to care for my elderly parents is helpful. Regardless of how things turned out, I wouldn't trade it for the world. It takes a special person. They treated him like I would like to treat him. They need to have better communication between management rules and regulation and what they expect from all parties, the caregiver, the patient, and the agency. If they're going to be withdrawing someone, they need to give me prior notice. They just need better communication.

Barbara W_8

My arms are 95% paralyzed, so I cannot do my own laundry. They send people that are qualified to do the job, willing to work, and are on time.

Larry S_6

It gets me motivated to get my exercises done. Our caregiver now is kind of a drill sergeant, which is good. She watches my exercises and gives me pointers or feedback. She tells me how to do them better. She knows what she is doing. We have had trouble getting a stable person to come every time. We have three or four different people come. Hopefully we have a steady one now. A couple of them are brand new and don't know what to do.

Paulette W

They help the most with cleaning and helping me get around. They come here right on time and they ask me what I want them to do instead of just doing their own thing. Everybody that comes out does a good job.

Stanislawa F

They need to send someone to assess what kind of person they need to send before just sending random people thinking they will be able to do what they need to do. They need to send a nurse to assess what kind of caregiver we need.

Provider Response

Anonymous_2037

It was good. We needed it twice a week. They helped with cleaning and wiping down stuff. They cleaned the bathroom. Everything was okay. We just couldn't deal with the payment.

Cynda F

It helps my mood a lot and she talks to me and makes me laugh, which helps me a lot. I love my caregiver. She is great and is careful with me.

Vivian M_2

They work to make sure the caregivers and the clients are on the same page. I would want to have more communication with this agency.

Joan B_16

They help by spending time with my wife and cooking meal for us. They do a real good job. I like that they are cooperative.

sc daughter

We have been a client of Right at Home for about a month now. Jim and Marty have worked closely with us to find the right match for my parents. My father did not want a caregiver coming in to help him with my mother who has Alzheimer's. Things are going well at this point, my father is getting accustomed to having a caregiver in the home. She comes one day a week for 4 hours at this point. I know I can call on them as I need more assistance. They are there to help however they can with my mother's care.

Barbara

Jim and my caregiver, Greg, have been so very helpful with everything I needed. I made the right choice with Right at Home.