Right at Home Rock Hill, SC

Offers Home Care

33 Reviews
Call (800) 973-1841
Right at Home Rock Hill, SC (800) 973-1841
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Reviews of Right at Home Rock Hill, SC

33 Reviews Write a review

Home Care Reviews for Right at Home Rock Hill, SC

November 11, 2019

By Anonymous_2806

I am a current client of this provider

They take care of all my needs. They do pretty much everything I need done.

November 06, 2019

By nickpen

I am a current client of this provider

We use Right at Home for my Dad during the week. They provide companionship and homemaking services. We have the same people each week so he has been able to build good relationships with them and enjoys seeing them each day. I have found the office staff to be very helpful and responsive.

October 29, 2019

By Brenda C_9

I am a current client of this provider

The caregiver will just do whatever my loved one needs. If we have any problems, we can talk to them, and they will get right back to you.

October 22, 2019

By Cortez W

I am a current client of this provider

I have two people coming out, and that's a bonus. I am used to that routine. The people that come out are generally caring and competent.

October 09, 2019

By Joseph B_12

I am a current client of this provider

A lot of them don't know how to take care of him. Some of the them do great, and some don't. The bad ones just sit on their telephone. I like the whole thing. The people are wonderful. So far, they're doing pretty well.

September 24, 2019

By Margaret T_4

I am a current client of this provider

They help the most by giving her a better quality of life by helping with things that she cannot do anymore. The problem is that sometimes, they do not have someone to come out and help, which is not good.

September 12, 2019

By Anonymous_2541

I am a current client of this provider

The actual care is helpful. They could come to work.

September 10, 2019

By Denise H_6

I am a current client of this provider

Having people who have the personality, patience, and kindness needed to care for my elderly parents is helpful. Regardless of how things turned out, I wouldn't trade it for the world. It takes a special person. They treated him like I would like to treat him. They need to have better communication between management rules and regulation and what they expect from all parties, the caregiver, the patient, and the agency. If they're going to be withdrawing someone, they need to give me prior notice. They just need better communication.

August 27, 2019

By Keely L

I am a current client of this provider

I am 77 years old, and have had some health issues. They help Keely take baths and things like that. The lady that comes is right on time, all the time, and she takes good care of Keely.

August 14, 2019

By Barbara W_8

I am a current client of this provider

My arms are 95% paralyzed, so I cannot do my own laundry. They send people that are qualified to do the job, willing to work, and are on time.

August 14, 2019

By Dan D_3

I am a current client of this provider

They provide care for my mom, and I have the comfort of knowing that someone is there with her and that she's getting proper care. I'm able to go to work and feel comfortable. They are very easy to work with and have good employees.

July 08, 2019

By Larry S_6

I am a current client of this provider

It gets me motivated to get my exercises done. Our caregiver now is kind of a drill sergeant, which is good. She watches my exercises and gives me pointers or feedback. She tells me how to do them better. She knows what she is doing. We have had trouble getting a stable person to come every time. We have three or four different people come. Hopefully we have a steady one now. A couple of them are brand new and don't know what to do.

July 08, 2019

By Paulette W

I am a current client of this provider

They help the most with cleaning and helping me get around. They come here right on time and they ask me what I want them to do instead of just doing their own thing. Everybody that comes out does a good job.

July 08, 2019

By Stanislawa F

I am a past client of this provider

They need to send someone to assess what kind of person they need to send before just sending random people thinking they will be able to do what they need to do. They need to send a nurse to assess what kind of caregiver we need.

Provider Response

I want to personally apologize that we did not meet your expectations in this case. We regularly have a nurse evaluate and review our custom care plans, but given the urgency for care, in this case, we did not follow our typical processes. We have learned from this experience and appreciate the feedback that will allow us to improve. Thank you for the opportunity to care for your loved one.

July 08, 2019

By Rosa "Pete" P

I am a current client of this provider

They are dependable and good when I call them to ask a question. They are dependable.

July 08, 2019

By Carol F_1

I am a current client of this provider

By making me, a family member, a caregiver, Right at Home allows the services to be strictly helpful. If I have any problems or situations, they are always able to help fix them.

June 25, 2019

By Anonymous_2037

I am a past client of this provider

It was good. We needed it twice a week. They helped with cleaning and wiping down stuff. They cleaned the bathroom. Everything was okay. We just couldn't deal with the payment.

June 25, 2019

By Cynda F

I am a current client of this provider

It helps my mood a lot and she talks to me and makes me laugh, which helps me a lot. I love my caregiver. She is great and is careful with me.

June 19, 2019

By Vivian M_2

I am a current client of this provider

They work to make sure the caregivers and the clients are on the same page. I would want to have more communication with this agency.

May 28, 2019

By George R_7

I am a current client of this provider

The first time we used them, I was so disabled from surgery that I couldn't get out of a chair. The person they sent went out and bought me a lift chair. We are using them right now, just to have someone here while my wife is out of town. They are prompt and volunteer to do more than asked.

April 11, 2019

By Anonymous_1797

I am a current client of this provider

There is really nothing more that they can do. I don't use them that often, but they do give me the same caregiver. I would like to see their ability to bill differently improve. Things just get confusing sometimes when it comes to the billing.

March 13, 2019

By Joan B_16

I am a current client of this provider

They help by spending time with my wife and cooking meal for us. They do a real good job. I like that they are cooperative.

September 18, 2018

By Marilyn

I am a current client of this provider

Jen and his people do everything they can to help you.

May 23, 2018

By sc daughter

I am a current client of this provider

We have been a client of Right at Home for about a month now. Jim and Marty have worked closely with us to find the right match for my parents. My father did not want a caregiver coming in to help him with my mother who has Alzheimer's. Things are going well at this point, my father is getting accustomed to having a caregiver in the home. She comes one day a week for 4 hours at this point. I know I can call on them as I need more assistance. They are there to help however they can with my mother's care.

March 30, 2018

By Barbara

I am a current client of this provider

Jim and my caregiver, Greg, have been so very helpful with everything I needed. I made the right choice with Right at Home.
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About Right at Home Rock Hill, SC

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.


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Right at Home Rock Hill, SC

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