Right at Home Rock Hill, SC

Offers Home Care

85 Reviews
Call (803) 408-7725
Right at Home Rock Hill, SC (803) 408-7725
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Reviews of Right at Home Rock Hill, SC

85 Reviews Write a review

Home Care Reviews for Right at Home Rock Hill, SC

October 07, 2021

By Gregory P_5

I am a current client of this provider

The services freed me up in terms of doing household chores and driving. They need to have more consistent quality caregivers.

October 06, 2021

By Kay H_2

I am a current client of this provider

She does everything that needs to be done. She is always on her feet. It gives me some freedom. I like the caregiver that they sent. We do not have to tell her what to do.

September 09, 2021

By Kim L_9

I am a current client of this provider

They are helpful. They provide great services so far, they show up as expected and do their job.

September 02, 2021

By John B_55

I am a current client of this provider

It helps to some extent. My wife has dementia. She also has sundowners which means that she is up all night and is asleep during the day. The person just sits and watches her sleep. It is nice having someone here in case she does wake up. They could make my life easier by having the same person come out each time, so I do not have to explain where things are and what to do over and over again. They got to the point where the same person was coming every week. Then, it got to the point where someone different came every time. This was an issue because I had to explain it to someone new. They were not showing up on time.

August 24, 2021

By Patsy M_3

I am a current client of this provider

They allow me to work daily. I like the availability.

August 13, 2021

By DDona

I am a past client of this provider

I have used Right at Home for the past two years and they have always been very helpful and accommodating to our particular situation. Their office staff have been responsive to our needs and their caregivers have always been courteous and caring. I would recommend them without hesitation.

August 12, 2021

By Urvashi M

I am a past client of this provider

The services were very important. Their communication was good. They were on time.

August 09, 2021

By Charles T_6

I am a past client of this provider

I liked the services, but the services did not follow through.

August 05, 2021

By George G_10

I am a current client of this provider

They've made the experience positive by responding back quickly to any questions or concerns. I like how they are very flexible and are always checking in on the clients.

August 03, 2021

By Laurie G_6

I am a current client of this provider

My caregiver inspires me and encourages me. I have improved quite a bit since I started. I like their responsiveness and how they are always helpful.

July 21, 2021

By Ziza E

I am a current client of this provider

He makes it easy for me to feel comfortable leaving my house. I like that their help is on time and ready when they get here.

July 15, 2021

By Janis B_2

I am a current client of this provider

They have good service consistently. They have consistent caregivers.

July 09, 2021

By Margaret B_24

I am a current client of this provider

Travel is my hobby and these services allow me to leave for a short span. Having them come makes all the difference in the world. They are very reliable, they have never missed a shift.

July 07, 2021

By Sean B

I am a current client of this provider

They help me do things that I cannot do on my own. I like that they send out good people to help me.

June 23, 2021

By Karen S_31

I am a current client of this provider

Many of the caregivers that are not very experienced because of the high turnover. Many of them come in and sit down and you have to ask them to do everything you need them to. They could have more caregivers that can come and do back up. We need consistent caregivers too.

Provider Response

Thank you for your feedback Karen. Turnover has been high due to COVID and we appreciate your patience and understanding. We will continue to do better and provide you the quality caregivers you need / deserve.

June 22, 2021

By Sandy O

I am a current client of this provider

It is helpful to me. I get to go out and know that my mother is being taken care of. They are very cordial. I love the lady who comes to take care of my mother.

June 16, 2021

By Marc S_4

I am a current client of this provider

They answer their phones and accommodate our lives. They are responsive and the employees always show up.

June 11, 2021

By Dawn S_10

I am a current client of this provider

I'm able to leave Jodi with a caregiver. It's not always easy for me to get away. I've had one or two other services, and Right at Home seems to put in the extra effort to make sure I'm happy with Jodi's care.

May 20, 2021

By Charles S_21

I am a current client of this provider

Having somebody there every day to work helps her the most. I like the professionalism of their caregivers.

May 11, 2021

By Carol F_1

I am a current client of this provider

If I need help or answers to any questions, they are there to support us. They work well for me and when I need them, they are available.

April 30, 2021

By Rayletta B

I am a past client of this provider

The services gave me Tuesday nights off so I had time to do other things. The company was able to start services right away and work with our schedule.

April 06, 2021

By Sharon M_10

I am a current client of this provider

They help meet his needs and go above and beyond. The client requested someone a little older so they found someone else for her. They're very personable.

April 06, 2021

By George R_7

I am a current client of this provider

She keeps my mother company. My mom likes the person that takes care of her.

March 17, 2021

By Lyrae D

I am a current client of this provider

They have made our experience positive because they train the provider and found someone that was very capable of our needs. Right at Home has always been very professional, thorough and it didn't take long to find a provider, they were very fast.

March 10, 2021

By Elizabeth M_22

I am a current client of this provider

One girl was an hour late. Another girl was two hours late. One of the girls came without the mask on. They could live up to what they say when June came out. The girls never get to sign in and sign out.

March 02, 2021

By Patsy R_1

I am a current client of this provider

Everyone has been on time and they are great. I like the manager because he came to the home and talked to us, told us we can get more hours.

February 18, 2021

By Sandra R_22

I am a current client of this provider

The services help me because I am the only one taking care of her. It's hard when there are different caregivers every day, but the services are helpful. I would like to see one caregiver for my mother since she has dementia. New caregivers don't work well with her.

February 12, 2021

By Matthew S

I am a current client of this provider

Having caregivers out here to take care of Matthew is very helpful so I can take care of my husband. They have been friendly.

February 05, 2021

By Garet B

I am a current client of this provider

They are very helpful since he can't do certain things for himself and I can't do it either. They give him a shower. They shave him and take care of his grooming needs. They are prompt. They give excellent care to my husband.

February 05, 2021

By Judy R_17

I am a current client of this provider

They are a calming influence. That they communicate very well and responsive.

February 02, 2021

By Cortez W

I am a current client of this provider

If they notice anything strange they will reach out and let me know. I like that they are responsive and reach out to us.

January 27, 2021

By Dan D_3

I am a current client of this provider

They do a great job. They've just been responsive to the needs of my mom. They do a very good job with responsiveness. There's been consistency.

January 06, 2021

By Sonya C_1

I am a current client of this provider

The most helpful part of the services is having someone come out everyday because that is rare with other companies. I like that the agency always sends someone out even if it is one of the office staff members.

January 06, 2021

By Elaine F_4

I am a past client of this provider

It was a big help with a lot of things. They give pretty good service.

December 22, 2020

By Janet P_9

I am a current client of this provider

They only come when I have to go somewhere. They do help but I do not need it constantly. They are just always available when I call. They come and are prompt, on time, and polite.

December 17, 2020

By Steve R_9

I am a past client of this provider

It didn't' really impact him. The agency did what they were supposed to do, he just didn't want it. I liked the flexibility and scheduling. I wasn't overly happy with the first lady that was here, but the caregivers are nice. The second one was very polite and at least tried to talk to him.

December 09, 2020

By Deborah A_3

I am a current client of this provider

They take care of him so that I can go out and do things. They don't have to do anything really except sit with him.

December 04, 2020

By Robert M_41

I am a current client of this provider

They are wonderful. I told them I don't want any other home care agency. The staff being here and being good to talk to is a lot of help. They have the most professional staff and the administration is great.

November 17, 2020

By Giraffe Lover

I am a current client of this provider

Have very much appreciated the responsiveness of the Right at Home staff and caregiver. Our caregiver is super prompt and always eager to help. We appreciate his reliability and even tempered demeanor!

November 09, 2020

By Anonymous_4271

I am a current client of this provider

They help me with little things that I am sometimes required to move around more quickly than I can, so they will help me with that. They are well taken care of and we are well taken care of.

October 26, 2020

By Jimmy P_3

I am a past client of this provider

The client needed 24/7 care, and with COVID I was not able to visit him, so they were our eyes for him. They were very quick to find someone to sit with the client.

October 07, 2020

By Ulacey S

I am a current client of this provider

The company provides everything my mother and I need. I just take care of my mom. I've been taken care of by the company and so has my mom.

September 22, 2020

By Anonymous_4070

I am a current client of this provider

They fill whatever needs I have for the particular day. They never refuse to do things. The owner is very efficient. He solves problems quickly. I like the quality of care.

September 09, 2020

By Roddy B

I am a past client of this provider

We had hospice and my family there. We were easing the lady into the mix and no longer needed her after my mom got sick. She was going to be very useful. I liked that all of the initial conversations and visits were very professional. The owner did a fantastic job explaining the story behind the company. They are veteran-owned.

September 09, 2020

By Anonymous_2806

I am a current client of this provider

They're when I've needed them. They're always on time and do everything they can do to help you do what's necessary.

August 19, 2020

By James G_18

I am a current client of this provider

They really help me, but there is nothing in particular that stands out. They're kind and gentle to you.

August 14, 2020

By KenP

I am a current client of this provider

RAH provided us daily care assistance for our 86 year old mother at our residence. They provided a care provider that fit with our mother’s personality and they enjoyed each other’s company. The provider arrived at our house early enough to get mom out of bed, bathe her, make all meals during the day and even, occasionally, get her to bed in the evenings. RAH did an excellent job in meeting our requests, and they were even able to provide coverage on weekends when needed.

August 06, 2020

By Bonnie G

I am a current client of this provider

My mom has 24/7 care. The caregivers are kind and conscientious. She actually considers some of them friends. They cook, clean, do laundry, remind her to take her meds or just keep her company. The owner and office staff have always been accommodating to whatever needs my mom has.

July 20, 2020

By erichp

I am a current client of this provider

The entire staff and the owner have exceeded our needs! A+++ services

July 10, 2020

By Gregory S_5

I am a current client of this provider

They help make coffee and waffles for me. We have had a few caregivers, and they really get to know the family but sometimes they don't know your needs.

June 26, 2020

By marcangela

I am a current client of this provider

Right at Home agency is an at home agency who provides excellent care for my 80yo mom. They are felixbile with there schedule and respond quickly to phone calls and messages. They listen and match care takers to patients well and are ok if you do not feel the caretaker is compatible. Sometimes the caretakers have to be directed but are willing to do what you ask them to do. They have never missed a meeting or called in sick and are sensitive to ensure caretakers and clients are healthy.

March 05, 2020

By Efrain M

I am a current client of this provider

They are able to keep my house in order while I am not able to do my normal duties. They were quick to provide the services, get coverage, and work with me to get the best schedule for me.

February 20, 2020

By Jim R_7

I am a current client of this provider

They are able to help do things that I need done. They take care of me. They are very compassionate and the girl I have is excellent.

February 11, 2020

By Anonymous_3219

I am a current client of this provider

The care has gotten me through some really tough times recently. There has been a lot of miscommunication.

February 11, 2020

By Jim D_12

I am a past client of this provider

Some of the caregivers could have been more attentive. I don't know that it made him worse off, but that could have been improved. They need to make their scheduling more organized. We had instances where the caregiver didn't come out and they never informed us.

January 22, 2020

By Loretta G_1

I am a current client of this provider

Some of the aides are wonderful and others are not so great. I live a few hours away and to know that someone can be there for my mother and do the job right puts me at ease. I am not able to come down right away, but they are very helpful. I have dealt with other agencies before and I think the manager is excellent. He is very thorough with clients and he is very professional. He makes me feel like my parents are in good hands. His secretary is also great and they make a really good team. They have stood out to me way more than other agencies we have used.

January 17, 2020

By Lillian M_1

I am a current client of this provider

They have found me the right person to make my life easier. It relieves me of the agitation to know that someone is there to help me. I like the owner and that he told me what he has promised to do.

December 19, 2019

By Sharon P_13

I am a past client of this provider

We only had them one day for four hours. My mom wasn't happy we had someone at the house. They are very thorough.

December 19, 2019

By Larry K_1

I am a current client of this provider

They send aides out here when I need it. It is pretty good. It provides me with the services that I need and stuff. They remind me to check my medicine, and they help me with my cooking and stuff that I need done around the house.

December 18, 2019

By Anonymous_3046

I am a past client of this provider

It met his needs at the time. They were quick to respond.

November 19, 2019

By Larry B_13

I am a current client of this provider

They are very caring, understanding, and have been able to meet my loved one's needs. We had a really good experience with them.

November 06, 2019

By nickpen

I am a current client of this provider

We use Right at Home for my Dad during the week. They provide companionship and homemaking services. We have the same people each week so he has been able to build good relationships with them and enjoys seeing them each day. I have found the office staff to be very helpful and responsive.

October 29, 2019

By Brenda C_9

I am a current client of this provider

The caregiver will just do whatever my loved one needs. If we have any problems, we can talk to them, and they will get right back to you.

September 12, 2019

By Anonymous_2541

I am a current client of this provider

The actual care is helpful. They could come to work.

September 10, 2019

By Denise H_6

I am a current client of this provider

Having people who have the personality, patience, and kindness needed to care for my elderly parents is helpful. Regardless of how things turned out, I wouldn't trade it for the world. It takes a special person. They treated him like I would like to treat him. They need to have better communication between management rules and regulation and what they expect from all parties, the caregiver, the patient, and the agency. If they're going to be withdrawing someone, they need to give me prior notice. They just need better communication.

August 14, 2019

By Barbara W_8

I am a current client of this provider

My arms are 95% paralyzed, so I cannot do my own laundry. They send people that are qualified to do the job, willing to work, and are on time.

July 08, 2019

By Larry S_6

I am a current client of this provider

It gets me motivated to get my exercises done. Our caregiver now is kind of a drill sergeant, which is good. She watches my exercises and gives me pointers or feedback. She tells me how to do them better. She knows what she is doing. We have had trouble getting a stable person to come every time. We have three or four different people come. Hopefully we have a steady one now. A couple of them are brand new and don't know what to do.

July 08, 2019

By Paulette W

I am a current client of this provider

They help the most with cleaning and helping me get around. They come here right on time and they ask me what I want them to do instead of just doing their own thing. Everybody that comes out does a good job.

July 08, 2019

By Stanislawa F

I am a past client of this provider

They need to send someone to assess what kind of person they need to send before just sending random people thinking they will be able to do what they need to do. They need to send a nurse to assess what kind of caregiver we need.

Provider Response

I want to personally apologize that we did not meet your expectations in this case. We regularly have a nurse evaluate and review our custom care plans, but given the urgency for care, in this case, we did not follow our typical processes. We have learned from this experience and appreciate the feedback that will allow us to improve. Thank you for the opportunity to care for your loved one.

June 25, 2019

By Anonymous_2037

I am a past client of this provider

It was good. We needed it twice a week. They helped with cleaning and wiping down stuff. They cleaned the bathroom. Everything was okay. We just couldn't deal with the payment.

June 25, 2019

By Cynda F

I am a current client of this provider

It helps my mood a lot and she talks to me and makes me laugh, which helps me a lot. I love my caregiver. She is great and is careful with me.

June 19, 2019

By Vivian M_2

I am a current client of this provider

They work to make sure the caregivers and the clients are on the same page. I would want to have more communication with this agency.

April 11, 2019

By Anonymous_1797

I am a current client of this provider

There is really nothing more that they can do. I don't use them that often, but they do give me the same caregiver. I would like to see their ability to bill differently improve. Things just get confusing sometimes when it comes to the billing.

March 13, 2019

By Joan B_16

I am a current client of this provider

They help by spending time with my wife and cooking meal for us. They do a real good job. I like that they are cooperative.

September 18, 2018

By Marilyn

I am a current client of this provider

Jen and his people do everything they can to help you.

May 23, 2018

By sc daughter

I am a current client of this provider

We have been a client of Right at Home for about a month now. Jim and Marty have worked closely with us to find the right match for my parents. My father did not want a caregiver coming in to help him with my mother who has Alzheimer's. Things are going well at this point, my father is getting accustomed to having a caregiver in the home. She comes one day a week for 4 hours at this point. I know I can call on them as I need more assistance. They are there to help however they can with my mother's care.

March 30, 2018

By Barbara

I am a current client of this provider

Jim and my caregiver, Greg, have been so very helpful with everything I needed. I made the right choice with Right at Home.
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About Right at Home Rock Hill, SC

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.

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Right at Home Rock Hill, SC

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