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Home Instead - Gastonia, NC

3518 Old Redbud Dr, Gastonia, NC 28056

(800) 558-0653

Verified Partner

4.9

(39 reviews)

Offers Home Care
Top rated on Caring.com

2023, 2024, 2025

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Reviews of Home Instead - Gastonia, NC in Gastonia, North Carolina

4.9

(39 reviews)

    Top rated on Caring.com

    2023, 2024, 2025

    View More

    Harriette Gilbert

    5

    July 6, 2024

    Other

    As the designated Advocate of a dear friend of 69 years, recently placed in a Senior Living facility, I was so fortunate to discover Home Instead sitters and enlist their services in caring for my dear friend. Over the last few months I have had the opportunity to observe their 24/7 hour care on many occasions. Their dedication and compassionate care has afforded me a complete sense of trust and total assurance that my friend is in the very best hands possible. I especially want to praise our regular day sitter, Earlene! Never have I known a person with her level of compassion and care!! Having many, many opportunities to observe and interact with Earlene has given me the ultimate sense of trust and peace of mind so needed. She is not simply doing her job, but demonstrates daily that being a caring sitter is her true “calling”. She not only provides superior care for my friend, but goes so far above and beyond basic care. Together, I feel that we work as a team. She always has time to talk with me and keeps me informed of any concerns she has for my friend and values any input of my long association with her. Her eagerness to provide activities to engage and enhance my friends daily life is simply amazing!! Through Earlene I am able to keep my friend’s family informed at all times. I am so truly thankful for all of the Home Instead sitters, but most importantly, for “Our Angel” Earlene!!!

    Susan Nelson

    5

    June 21, 2024

    I am a current client of this provider

    My mother‘s caregiver Cindy was fantastic 10 stars. I could never ask for a better caregiver than Cindy . I appreciate all the hard work compassionate and love that she showed my mom. My mom got stronger and healthier with the help of Cindy ‘s care and attention. Thank you so much Cindy and HOME INSTEAD.

    Provider Response

    Hi Susan, Thanks so much for the wonderful feedback! We pride ourselves on being the premier provider of home care and it warms our hearts to hear such kind words. Have a great day!

    Julie

    5

    May 6, 2024

    I am a current client of this provider

    Melissa is personable and very friendly. She is on time and detail-oriented. She takes pride in performing tasks in a timely manner. She is in sync with what I need and how best to provide those needs. I appreciate her dedication and contributions in maintaining my home environment.

    Gruffie

    5

    April 14, 2024

    I am a current client of this provider

    Home Instead has been servicing our family many times over the last three years. They are always there to help, even on a moments notice. My husband thinks the world of LeeAnn. They get along so well and he looks forward to the days she is with him. All of our care givers have gone above and beyond when caring for my husband. Thank you Home Instead for your professional and kind staff.

    Sherri

    5

    March 15, 2024

    I am a current client of this provider

    Home Instead provides care for my husband while I’m working. Earlene helps get him up in the morning, fixes him breakfast, gets him ready for the day, ensures he does his PT exercises, and attends to his needs. She is not just a godsend to my husband, she has made a huge impact on my life. She cleans the house, helps with laundry and anything else to make my life easier! She is a true blessing to our family

    Thomas

    5

    March 11, 2024

    I am a current client of this provider

    Home Instead provides two caregivers (Sherry and Rose) who help my father, who has Parkinson's Disease. Both women have been extremely kind and competent: Not only have they kept my father company, but they have also provided excellent care (including light housekeeping). I would strongly recommend that others avail themselves of Home Instead' services!

    Darden

    5

    March 6, 2024

    I am a current client of this provider

    Using Home Instead has helped relieve stress on leaving my husband for short periods of time. Heather is always dependable and willing to work with my schedule. She finds ways to keep my husband engaged in activities which can be trying at times. Thank you Home Instead for providing us with a exceptional care giver.

    Diane

    5

    February 25, 2024

    I am a current client of this provider

    Our caregiver, Shereece, takes excellent care of my husband. She is very patient, dependable, and helpful. I highly recommend Home Instead.

    Yvonne S.

    5

    February 16, 2024

    I am a current client of this provider

    Excellent interactions with. Anna. She is always willing to what’s needed whether it’s loading and unloading a wheelchair or solving a technical problem or the usual needs of an elderly patient.

    Natalie

    5

    February 14, 2024

    I am a current client of this provider

    We have Home Instead to help my mom and dad as they battle some health and mobility issues. They have been a game changer for our family! Sundae, Angela, and JoAnne (our caregiver) are extremely professional, highly compassionate, and have made our parents feel special. More importantly, they’ve allowed our dad to have more freedom and our mom is thriving with Joanne’s attention and care. We are so thankful to be partnered with them and have them as part of our family. We Highly recommend these folks to those struggling with the demands of aging parents. They have brought quality of life and calmness to a chaotic season.

    Stegall Family

    5

    October 19, 2023

    I am a current client of this provider

    Using Home Instead has been a life saver for us. Our caregiver Trisha is dependable and always willing to assist in anyway she can. She is genuinely concerned for the well being of our loved one. She always finds ways to engage and assist with exercise in a fun way. Trisha shows compassion and kindness. Her services allowed us to return home after rehab. Trisha Gives us confidence that our loved one is well cared for and her needs are addressed.

    Jayna T

    5

    June 26, 2023

    I am a current client of this provider

    Home Instead does a wonderful job of providing caregivers for my mom. Angela, the care coordinator, is very hands-on, kind, cheerful, experienced and responsive. JoAnne, our main caregiver, has become like family and we all ADORE her. She is kind, fun, energetic, genuine, uplifting, knowledgeable, organized, experienced ... I could go on and on :)

    Beasley Family

    5

    June 21, 2023

    I am a current client of this provider

    We have been a client of Home Instead for a few years. Betty is our main caregiver. We couldn’t ask for a better caregiver. She does everything we ask of her without complaints and does many many things exceptionally well. We enjoy her friendliness and going beyond what is required. We consider her a member of our family. Thanks for providing us an exceptional care giver.

    r.odell

    5

    June 4, 2023

    I am a past client of this provider

    Exceptionally good. Willing to do anything we asked them to do. Would recommend to anyone who needs help. Brightened our day!

    Mamafox

    5

    June 4, 2023

    I am a current client of this provider

    Jackie is an amazing helper. She is very dependable and always cheerful and happy. She is ready to meet what needs I have. My children are very pleased that I have a person like Jackie to help me out.

    D.Hartness

    5

    February 20, 2023

    I am a current client of this provider

    I can tell you that I would 100% recommend HomeInStead for anyone needing Senior Care. They are a very caring company and have a great staff and caregivers. Our caregiver’s name is Maya and we cannot say enough good about her. We do not know what we would do without her. She is a caregiver to my husband. It was truly a blessing for the company to match her up with us. She is just what we needed.

    Mimi Guin

    5

    February 4, 2023

    I am a current client of this provider

    My first home care experience. I’m very pleased with the communication through the manager, nurse Angela & everyone I’ve talked to on the phone. Evelyn has arrived promptly. She timed what I need to do during her daily hours here. She helps with my medicine ointment on my back & hands, fixes my meals, cleans up & is so pleasant to be around. She surpasses my expectations!

    Babyboy23

    5

    January 17, 2023

    I am a current client of this provider

    Ive been a client with Home Instead for a few years. Amanda is my current provider. I couldnt ask for a better caregiver. She takes care of not only me but helps with mother as well. She does everything we ask of her without complaints. We enjoy her friendliness and hard work ethic. Thanks for providing us an exceptional care giver.

    Kelly W.

    5

    November 5, 2022

    I am a current client of this provider

    Our family has used Home Instead for several years now to help with my father who has Parkinson’s disease. Charles has been a God send. He takes exceptional care of my dad and treats him with the respect he deserves. We are so happy with him and grateful for all he does!

    Rcoffey

    5

    November 4, 2022

    I am a current client of this provider

    Claire is my Grandmother’s care giver and she is great! She is very loving & caring with my grandmother as if she were her own. My grandmother loves her too. I’m so very grateful for the VA help aligning us with Home instead. Home Instead has been a great blessing in our lives. They work around your schedule to ensure that she gets to all of her appointments as well as tending to all her needs. We are 100% happy with our services.

    S Whatley

    5

    October 10, 2022

    Other

    Home Instead has provided care to my mother for several years. As her illness changed, we have been able work with HI so that they provide the level of care that suits our needs. The caregivers have given our family the peace of mind of knowing that she is safe and loved and cared for when we can’t be there. They are on time, friendly, and happy to accommodate.

    Lenson

    5

    October 1, 2022

    I am a current client of this provider

    I receive in home care and assistance from Home Instead. , Gastonia. My current caregiver has been with us for several years now. She is always on time, very personable and most attentive to my needs. She is a real jewel!

    ksd

    5

    September 28, 2022

    I am a current client of this provider

    Having Home instead has been a great help to my family! They have always been kind, loving and wonderful. The caregiver we received to help out with my dad has been a God send ! In fact she is one of the family now……and not allowed to be moved !!!!! Thems fighting words! Lol All kidding aside…… I’m not kidding ! Dad and I love her to death! Thank God for our blessings! KSD

    MissyB67

    5

    September 23, 2022

    I am a current client of this provider

    They go above and beyond to help us with everything we need. All of our caregivers are absolutely the best! Highly recommend this company

    AllieTan

    5

    May 19, 2021

    I am a current client of this provider

    Home health aide (bathing) service is great. Always on time. All Home Instead employees are caring, friendly and willing to help.

    Janet

    5

    February 22, 2021

    I am a past client of this provider

    Chloe was fantastic! My mom loved her so much. Great service and attention from everyone. Lots of very caring folks work here.

    McCorkle Family

    5

    February 16, 2021

    I am a past client of this provider

    Home Instead provided excellent care for our dear Mother/ Grandmother Margie D. under a program paid for by the VA for surviving spouses of Veterans. Home Instead connected our family to Veterans Care Coordination who works directly with Home Instead of Gastonia. We were successful with applying for the benefit and being approved in an expedited fashion. This benefit was a huge help to our family before our Grandmother passed with providing 1:1 care as well as a much needed respite breaks each week to the family. Thank you Home Instead of Gastonia! McCorkle Family- Denver

    Cindy

    5

    June 3, 2020

    I am a past client of this provider

    The whole team of 24-hour care was great. I had such peace of mind that my mom was in great hands. Hannah was amazing keeping in touch.

    Janice T

    5

    April 20, 2020

    I am a current client of this provider

    About a month ago after my dad suffered a stroke in Asheville we were forced to put him in rehab and bring my mom to our home. Not knowing what we were going to do with her during this chaotic covid-19 pandemic a friend put me in touch with Sundae (my angel) on a Friday afternoon and she and the nurse met with me and my mom on Monday and on Tuesday we had a caregiver in place. Unfortunately the first caregiver was not the right fit so Sundae went back to work and found our current caregiver Loretta (my mother’s angel) within two days. I honestly don’t know what we would do without Sundae, Loretta and everyone at Home Instead. They are the most caring, dependable, trustworthy people we could have ever asked for....mom says when she goes back to Asheville we are taking Loretta Thanks to everyone at Home Instead for everything you have done for us!

    Dogwood Lady

    5

    April 5, 2020

    I am a current client of this provider

    Home Instead Senior Care of Gastonia has been a wonderful partner in caring for my father. They have assembled a team of sitters who are responsive to his needs. Their communication with the family has been prompt and professional. Most importantly, they have listened to us in setting up a care plan. I am happy with their service and would recommend them.

    Ronniea911

    5

    October 17, 2019

    I am a past client of this provider

    The Home Instead Senior Care aides and CNAs provided excellent and reliable care to my mother. They always gave a caring and loving touch which greatly improved her well being and health outcomes. The staff is professional and our entire experience was wonderful.

    apearls

    5

    May 3, 2019

    I am a current client of this provider

    We are so happy to have trusting and caring people care for my MIL. We live 3 hours away, so Emily is our eyes on what's happening and Jennifer provides great communication and support/information to us. My MIL had to go the ER and Emily stayed with her through the admitting her (much longer than she was scheduled) and Jennifer kept us informed. Then at discharge, Jennifer picked up my MIL and got her meds. We could not be happier with extraordinary professionalism & care they provide.

    Fennie F

    5

    December 9, 2018

    I am a friend or relative of a current/past resident

    It's not often I write reviews. However, in this case, I truly feel it's my responsibility. Home Instead Senior Care in Gastonia, NC has been providing incredible service to my Mother. The things that make this possible are Home Instead's 1:1 relationship with the patient and family. The other critical component of that is 1:1 decisions too. Mom's plan is specifically outlined for her and what makes her most comfortable during uncomfortable health conditions. There is absolutely no way our family could provide the service Home Instead Senior Care does. In essence, they've become our extended family. I think that's the highest compliment a home-healthcare company can receive. It certainly is in our case.

    Troy

    5

    November 28, 2018

    I am a current client of this provider

    Very efficient, kind, reliable, sincerely appreciate all your help and care.

    lindyg

    4

    November 5, 2018

    I am a current client of this provider

    The caregiverrs have been so caring and supportive of my Mom. She feels so comfortable with them. And the case managers are responsive and available to us when we need them.

    Loy M

    5

    September 25, 2018

    I am a current client of this provider

    I currently have care givers 5 days per week from 9 AM to 5 Pm which allows me to do the necessary errands to manage our home life. My wife cannot be left alone. The staff is always on time and support us in every way needed. If we need to change the schedule it is done in a friendly and supportive manner. All contacts with the office staff are friendly and professional. I would recommend Home instead with no reservations whatsoever.

    TDMR

    5

    March 9, 2018

    I am a current client of this provider

    All the carers currently looking after my mother are great. Many are exceptional. They are very competent, very attentive to Mom and have very friendly, charming manners. I could write an essay about certain caregivers and how wonderful they are with Mom! They go out of their way to keep her happy and feeling safe and secure. There is a lot of laughing and giggling in this home, thanks in large part to the caregivers from Home Instead! I'm only writing here about 1% of how much I think of these ladies. My interactions with the Home Instead office staff, people on-call etc. have been positive, for the most part. When CG's have called out and been unable to come for their shifts, the on-call representative has always gone above and beyond to find a replacement. They have always communicated information in a friendly manner, even though they received some call-outs at odd hours!

    Jean H

    5

    February 12, 2018

    I am a current client of this provider

    I have been a client of HomeInstead Gastonia NC, since 2014, During this time I have found the staff at Home Instead to be helpful and have always listened to me about the needs for me and my mother's care. I can leave my home and attend to shopping, my doctor's appt, or lunch with a friend, knowing the Mother will be well cared for while I am away. Right now we have the Cream de La Cream, The 2017 caregiver of the year, is our caregiver!

    Nancy Henderson

    5

    January 17, 2018

    I am a current client of this provider

    The Home Instead folks, both managers and caregivers, have been amazing. My family couldn't have done this without them.

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    Services and Amenities of Home Instead - Gastonia, NC in Gastonia, North Carolina

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance

    Care Management Services

    • Residency Confirmation

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Staff Drug Screening

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Gastonia, NC in Gastonia, North Carolina

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance. Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead Founded in 1994 in Omaha, Nebraska More than 1,000 locations in over 10 countries around the world Offers in-home personal care, nursing care, dementia care and companionship for seniors Home Instead is known for its kind, well-trained Care Pros and individualized care plans Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety What Home Care Services Does Home Instead Provide? Personal Care Services With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include: Help with mobility, including standing, grooming, walking, and getting in and out of bed Medication reminders Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting Grocery shopping and assistance with other errands Light to moderate housekeeping assistance, including laundry Transportation to and from appointments or visits with loved ones Regular companionship Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client. In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health. Alzheimer’s and Dementia Care Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following: Assistance in establishing a stable daily routine Meal preparation Positive reinforcement Assistance with social skills Transportation to and from appointments, errands, and visits with loved ones Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs. Hospice Support When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours. Meal Prep & Home Helper Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers. Transportation Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout. Companionship Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities. What People Are Saying About Home Instead Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.” Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.” How Much Does Home Instead Charge for Home Care? Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area. When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area. Who Should Consider Home Instead? Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as: Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros. Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors. Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services. Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members. How to Get Started with Home Instead Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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