Provider Response
We regret that we were unable to meet all of your expectations during your visit. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.
Offers Assisted Living, Independent Living, Nursing Homes, and Memory Care
Independent and Assisted Living new residents receive $500 off the 1st full month and 4th full month free Base Rent. Must take financial possession by 1/31//2021. Ask for details when you tour.
April 27, 2020
Provider Response
We regret that we were unable to meet all of your expectations during your visit. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.
August 20, 2019
February 11, 2018
Provider Response
We are sorry to hear Brookdale Carriage Club Providence did not meet your expectations. Please be assured our staff is continuously committed to providing the highest-quality service and care for each resident and we will share your feedback with our management team.
December 05, 2017
December 05, 2017
Provider Response
We are sorry to hear that your experience with us is not fully meeting your expectations. We appreciate you taking the time to share your feedback and hope you will call us at 877-400-5296 to discuss your concerns in greater detail.
June 10, 2017
June 05, 2017
March 27, 2017
October 13, 2016
January 29, 2016
December 21, 2015
October 29, 2015
May 06, 2015
April 29, 2015
March 31, 2015
Provider Response
Thank you for sharing your concerns. We apologize for any misunderstanding regarding the community fee. We will share your feedback with our management team to help better serve our customers in the future.
March 25, 2015
July 10, 2014
July 06, 2014
June 30, 2014
June 19, 2014
May 12, 2014
January 31, 2014
November 27, 2013
August 25, 2013
March 26, 2013
February 14, 2013
June 09, 2011
December 05, 2020
August 30, 2019
March 21, 2018
Provider Response
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
December 19, 2017
Provider Response
We apologize that your tour of Brookdale Carriage Club Providence did not meet your expectations. We want to thank you for taking the time to visit and providing feedback. Our staff is continuously committed to providing the highest-quality service and care for each resident and we will share your feedback with our management team.
February 21, 2015
June 24, 2019
Brookdale Carriage Club Providence provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Brookdale Living's Charlotte, NC community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional independent and assisted living services, amenities, and opportunities we offer. And, the residents at Brookdale Carriage Club Providence can rest assured that as their needs change, we provide a variety of ancillary services and a Personalized Assisted Living environment that encourages residents to continue to live as they please while respecting individual preferences.
Optimum Life® and Celebrations provide an all-encompassing way of life that touches the lives of the residents of this independent and assisted living community, their families, and associates alike. Optimum Life® is a journey of self-discovery including services, features, and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life®, the mission of Brookdale Carriage Club Providence is to encourage our independent and assisted living residents to celebrate life each day. Inspired dining and vibrant lifestyle activities come together in our Celebrations program filling the monthly calendar at Brookdale Living's Charlotte, NC community with themed experiences, special events, and group activities that highlight different cultures and cuisines in a common venue of camaraderie.
Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.
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