Brookdale Charlotte East

Offers Assisted Living and Independent Living

22 Reviews
6053 Wilora Lake Rd., Charlotte, NC 28212
Call (800) 385-2527
Brookdale Charlotte East (800) 385-2527

Reviews of Brookdale Charlotte East

22 Reviews Write a review
Food
(6 Reviews)
Staff
(9 Reviews)
Facility
(11 Reviews)
Activities
(1 Review)
Value
(1 Review)

Assisted Living Reviews for Brookdale Charlotte East

December 03, 2018

By Reginald

I visited this facility

I got a tour of Brookdale Charlotte East and they showed me all the common areas and the rooms. The room that I saw had a nice view. It was fine. They have a chapel, a library, and a big common area with a TV. They have a calendar of activities with things listed. The staff that I met was very knowledgeable and she knows her job. One thing I noticed about it is that compared to the other ones I saw, this one is an older building. It's a pretty large building that's secure because it has a gate around it. Then you have to buzz to get in, so that was very good for security.

March 31, 2018

By Russell

I visited this facility

Brookdale Charlotte East's rooms are spacious and clean. The staff is professional and courteous. The dining area is very nice. The whole place is clean.

October 19, 2015

By Cindy114229750

I visited this facility

Our visit with Brookdale Charlotte East was very favorable. We went on a tour. We spoke to some employees. They were very nice and helpful. I talked to a gentleman whose house was in there, and had nothing but good to say about it. It was a nice and clean facility.

October 04, 2015

By Linda114316750

I visited this facility

Brookdale Charlotte East was the same as the other Brookdale; all of them were the same. Their rooms were beautiful, and their dining facilities were beautiful.

August 10, 2015

By Pat101147250

I visited this facility

Brookdale Charlotte East was a lovely community with lovely people living there. The staff was very pleasant and very helpful. They were able to show me everything they could about the community. I liked that the place was in a very nice location and a quiet neighborhood. In fact, it was like a bird sanctuary. They had apartments suited for seniors needing assistance. Their dining area was gorgeous all the way around too. I was not able to try their food though. They had all kinds of wonderful activities that were stimulating like playing cards. Plus, they had a bus that can take them to beautiful places. All in all, it was a great community in my opinion.

March 25, 2015

By Carolyn103754350

I visited this facility

I have eaten in Brookdale Charlotte East, and the food was OK. I would rate the food about a 3. They had attentive staff, but it did not seem as relaxed. They had smaller bedrooms and smaller kitchens. The dining room was very pleasant. They don't have a buffet. You order from the menu of the day, and it was pretty tasty. I was impressed with its accessibility and security.

June 26, 2014

By Caring86794550

I visited this facility

I like the flexibility. You can stay there 30 days after a hospital. They had private rooms and things of that nature, and it seems like the care is quality. They have different room sizes for the different requirements of the folks that are staying there. It was a brief stay, but we did tour the kitchen area and the dining area. They also had a couple areas were you could do group activities, and it was nice. The whole place is clean. The staff seemed to be courteous and knowledgeable. They also seemed to be helpful.

April 28, 2014

By Caring24452950

I visited this facility

We haven't made any decision yet, but this community is a good candidate. It has a family environment setting. Everyone gets to know everyone quickly. My mother spent three days there; she was on their "stay-cation," and she drew a lot of attention from the residents. The residents there were extremely friendly. The staff was excellent, as well as the meals, their dining area, and the servers. The main thing is its private pay, as at the majority of these places.

March 13, 2014

By Sandra-1

I visited this facility

It was convenient for me. I knew someone who was already living there; they had been there for a few years and they were really pleased. The room is fine and there is a variety of food to choose from. They have activities every day at 2:00 pm. They had bingo several times, people come in for entertainment and they had a bible study mom can go to.
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Independent Living Reviews for Brookdale Charlotte East

October 31, 2018

By Vickie

I visited this facility

I plan on moving into Brookdale Charlotte East. They were congenial and personable. The studio apartment was fine. The staff was receptive. The food was good and the dining area was restaurant style. They had a full activity schedule, transportation, and church services. They have walking paths. The residents were friendly and the parking was adequate.

October 20, 2018

By Caroline

I visited this facility

The people at Brookdale Charlotte East are very knowledgeable, helpful, and delightful. Once you're in it, it's very nice. They're designed for people who basically can maneuver in and out of their rooms themselves into a social room or to a bus. You have to be fairly independent and have a pretty high level of autonomy to live there. The individual rooms were nice, but the social gathering room could use a lot of work.

Provider Response

We appreciate you taking the time to share your feedback with us from your visit. We will share your feedback with our local management team.

April 30, 2018

By Ann

I visited this facility

Brookdale Charlotte East had just had a party when we went there, but the people were not actively engaged and just sitting around and talking to each other. The woman who showed us around was very knowledgeable and seemed to be acquainted with the residents. They had a pretty active activity calendar. Like most places, they had buses to take you places.

March 30, 2018

By AD

I visited this facility

Brookdale Charlotte East had a lot of amenities, but they had a built-in meal plan and their curb appeal wasn't so nice. When you walk in, it was very dark, and it was very unfriendly looking. It wasn't a pretty place at all and their apartments were horrible. I liked their activities and they had a great amenity program. They have a door decorating contest once a month and they encourage people to do things to make their place look prettier. They have a great big art room. I'm in a 2-bedroom apartment now and I would be paying $1,000 more a month for a 1-bedroom apartment here. Instead of having central air-conditioning, they have window units, so you can't put a piece of furniture in front of the windows. They had a beautiful dining room with beautiful lighting. The apartment had a very pretty kitchen. I just didn't like that its configuration did not give you any wall space. I also did not like the fact that I was given a tour by the bus driver.

Provider Response

We apologize that your tour of Brookdale Charlotte East did not meet all of your expectations. Please be assured our staff is continuously committed to providing the highest-quality service and care for each resident and we will share your feedback with our management team.

July 17, 2017

By Cheryl

I am a friend or relative of a current/past resident

My mother-in-law moved in Brookdale Charlotte East last Wednesday. She has a little assistance right now escorting her to meals and things like that, but so far so good with the independent living. I like the level of genuine care of the staff. I worked in health care for 44 years, and you kind of know when people care or whatever they are just going to the motion. On every level, everybody that we meet has been extremely caring, and that is important. Her apartment is very spacious. The floor plan is very well put together. It is everything that she really needs. The grounds are very beautiful. They have walking paths around it, and there is a beautiful outdoor area or patio under trees with lots of bird feeders and lots of big trees that makes it nice and shady. It is beautiful. It is in not in the best section of town, but the facility itself is dated, and the surroundings around it are so nice, you will not realize that it is kind of tucked back in a different area. It is affordable for her. Again, the staff makes the difference. I go there during the day and just watch them. I can see the staff interacting with the people constantly. Everybody seems happy. I talk to a lot of residents, and they are happy. It is so cute; they are all sitting together watching a movie in this big room munching on popcorn and having a great time. They have a lot of activities. It is the most impressive place that I have ever been to.
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Photos of Brookdale Charlotte East

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Services and Amenities of Brookdale Charlotte East

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Housing Extra: Guest Suite

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Security Gate

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Wifi

Activities

  • Offsite Activities
  • Games
  • Religious Services
  • Lectures Discussions
  • Tai Chi
  • Fitness Room

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

Diet

  • Low Fat
  • Low Salt

Languages

  • English

General

  • Minimum Age: 65
  • Pets: Yes

Licenses

  • State Licenses: HAL-060-060
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About Brookdale Charlotte East

Brookdale Charlotte East provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Our Brookdale community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional services, amenities and opportunities we offer. And, our residents can rest assured that as their needs change we provide a variety of ancillary services and a Personalized Assisted Living environment that encourages our residents to continue to live as they please while respecting individual preferences.

Our Optimum Life® and Celebrations programs provide an all-encompassing way of life that touches the lives of our residents, their families and associates alike. Optimum Life® is a journey of self-discovery including services, features and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life® we encourage our residents to celebrate life each day. Inspired dining and vibrant lifestyle activities come together in our Celebrations program filling the monthly calendar with themed experiences, special events and group activities that highlight different cultures and cuisines in a common venue of camaraderie.

Features:

  • National Wildlife Preservation (bird Sanctuary)
  • 15 acres
  • Walking paths
  • Salon
  • Library
  • Private dining room
  • Tv Room
  • Gym
  • Resident Parking
  • Gated
  • Various Common Spaces to visit with families and friends

Dining Options:

  • Brookdale Spices
  • Restaurant Dining Experience
  • Dining Services to room
  • Brunch

Cleaning Services:

  • Every other week housekeeping
  • Private cleaning services
  • Private Laundry

Technology:

  • Room Check in system in AM
  • Pull Cords in Rooms and Bathrooms
  • WIFI in common areas

Programs:

  • Robust amount of programs from Tai Chi, Sip and Paint, Great Courses, Flex your brain
  • Social Gathers, etc., all the way to Bingo
  • Transportation to appointments and Shopping

Guest Services:

  • Guest Parking
  • Guest Meals
  • Guest Apt to stay in

Personalized Living:

Personalized Living strives to enhance your community living experience with support of your preferences and personal needs. With dedicated, community-based associates, Personalized Living can help with a range of day-to-day personal assistance including errand and escort services, medication reminders, light housekeeping, pet care, companionship and much more. Whether you prefer assistance occasionally or routinely, most services are available seven days a week, and can often be arranged within 24 hours. Personalized Living is a convenient, cost-effective and customized option to help maintain or accommodate your current and evolving lifestyle.

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Brookdale Charlotte East


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